Questions and Answers for Samsung 5.4 cu. ft. High-Efficiency White Top Load Washing Machine with Super Speed and Steam, ENERGY STAR

A:  Yes. This washer is huge and I wash my queen sized comforter in it with NO problem! It has different settings like steam sanitizer and one for waterproof jackets etc. I love this washer and dryer and highly recommend it.

A:  Hello Sky, this washing machine offers five different settings for the soil level. In addition, to a deep fill setting for extra water. This washing machine does offer a pre soak feature for eighteen minutes before the wash cycle. Thank you for choosing Samsung for your laundry needs. ^Lena

A:  Not sure if doing that is recommended or not, but I do, and it works great.

A:  The washer does a nice job removing excess water on the spin cycle. I usually just leave it on the regular settings, but there is a spin speed button for raising and lowering the spin speed.

A:  This is a great washer , and yes it will spin the water out if anything . The only thing I am not happy with is the soap / softener holder . It should pull out more to make it easier to fill

A:  Water hoses (hot and cold) are NOT INCLUDED. Drain hose is INCLUDED. A drain hose guide (U) is also included. It can be used with a minimum height of 39 inches and a maximum height of 96 inches.

A:  Jane, the water hoses are not included with the washing machine. Thank you for choosing Samsung. ^Lena

A:  Yes. But no need, ises minimal detergent

A:  Yes, you can use Pods with the washing machine by simply tossing them into the tub. Thank you for choosing Samsung! ^Lena

A:  We don’t measure our water use on our washing machine, but we are aware our water usage has gone down considerably, as has our hot water and detergent useage has gone down also. Great machine.

A:  Yes they do

A:  this model is assembled in the USA .

A:  I am including a link to a helpful guide to support your concerns on the washing machine becoming unbalance (https://bit.ly/2Yd8gkK). Thank you for choosing Samsung! ^Lena

A:  Once you get it balanced perfectly It tends to stay that way and is pretty smooth on the spin cycles. But it took a bit of adjusting before it seemed to settle in.

A:  no, this washer does have a start / pause touch control but the pause function only stops the washer operation temporarily but not for long periods of time. however it does have a pre soak feature that can be set at the beginning of the wash cycle for up to 18 minutes for better stain removal.

A:  Yes

A:  You sure can, dirtyinco! Using the "Start/Pause" button, you can pause the cycle for as long as needed, and then simply press it again to resume. ^Jecca

A:  The machine decides, but uses minimal COLD water

A:  Thanks so much for asking, dirtyinco! The amount of water used in this model is primarily determined by the washer. The cycle and settings selected will have an affect on this, but the washer will use weight sensing technology to determine how much water to use for each cycle. ^Jecca

A:  The water level is determined by the machine and is based on which cycle you select.