Questions and Answers for Samsung 5.4 cu. ft. High-Efficiency White Top Load Washing Machine with Super Speed and Steam, ENERGY STAR

A:  I got last month Machine have problem in the first week and I call to Home Depot they say we can’t do anything I never gonna buy anything from Home Depot anymore

A:  I'd like to help with this, MA! I have this link (https://bit.ly/38ShGYa) that has detailed information about the causes of different sounds you may hear from the washer. ^Jecca

A:  We have no problem washing our queen comforters or heavy blankets. We have medium sized dog beds that wash just fine as well.

A:  yes you can, we have used it for that purpose and did not have any problems at all.

A:  Yeah right! You'd be lucky to get a pillowcase successfully through a cycle...don't get your hopes up for a king size comforter!

A:  Absolutely, no problem!

A:  57.5"

A:  From the floor to the highest point of the lid (the front edge is curved, not straight) is 58-1/2""

A:  Mine is about 571/2 inches high open !

A:  Hi Jackie, Thank you for reaching us regarding the dimension of the Samsung washer. You can check the complete dimension on this link: https://image-us.samsung.com/SamsungUS/home/home-appliances/washers/top-load/pd/wa45t3200aw-a4/WA45T3200AW_Spec_Sheet.pdf. If you have inquiries and need further assistance, you may contact us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for choosing Samsung, and have a great day! Ticket number: 1144454682 ^Rainly

A:  If you want to "add a garment" after you've started the wash then yes, just tap the "start/pause" button, it will stop washing and unlock the lid so you can add whatever. Then just push "start/pause" again and it will pick up where it left off.

A:  Yes. To add or take out items, press Start/Pause (Hold to Start) to pause the cycle, and then open the lid. To resume the cycle, close the lid, and then press and hold Start/Pause. ^Lo

A:  Dear Valued Home Depot Customer, to better assist you with this issue, please contact our HD.com customer service department at 800-430-3376. Call any day between 6 a.m. and 2 a.m. EST, they can either answer your question or transfer you to your local store to answer your specific question. ^Lo

A:  I've had my washer for over a year and it hasn't moved an inch since I installed it. Shouldn't be a problem but if you're really concerned perhaps a plumber would be able to resolve your issue by adapting the drain pipe (by moving it a bit with add on PVC) to relieve the tight fit.

A:  Hi Cathy. Glad that you asked if you can use power detergent on your washer. Yes. Your washer is designed to use high-efficiency (HE) detergents. However, the type of detergent you use - general-purpose, specifically for woolens, etc. - depends on the type of fabric (cotton, synthetic, delicate items, wool), color, wash temperature, and degree of soiling. Regardless of the type of detergent you use, always use “low suds” HE laundry detergent designed for automatic washers. For the best cleaning results, use a high-efficiency detergent such as Tide HE, Wisk HE, Cheer HE, or Gain HE*. High-efficiency detergents contain suds suppressors that reduce or eliminate suds. When fewer suds are produced, the load tumbles more efficiently and maximizes cleaning. (Brand names are trademarks of their respective manufacturers.) Have a great day. Melardo

A:  Yes, as well as liquid detergent and softener. I mainly use a cleaning ball along with a small amount of powder.

A:  Regular powder detergent is not recommended. Use high energy (HE) detergents like Tide HE, Wisk HE, Cheer HE or Gain HE. These are designed to make the machine tumble more efficiently during the washing process.

A:  Yes, no problem

A:  Quick answer: One (1) Year Parts and Labor

A:  Here is a link to the warranty information on the washing machine (https://bit.ly/3kGzUjt). Thank you for being a Samsung customer! ^Lena

A:  Scroll down and click on Warranty from the product description on the web site: https://www.homedepot.com/p/Samsung-7-4-cu-ft-Champagne-Electric-Dryer-with-Steam-Sanitize-ENERGY-STAR-DVE54R7600C/311121517

A:  The regular, full wash is about 56 minutes, the quickest wash around 35minutes. So many options, it is heard to say a definitive time. Everything comes out clean and fresh. Hoghly recommended

A:  Quick wash is 29 minutes

A:  I think that if you had this unit on a pedestal, it would make it very difficult to reach items at the very bottom of the tub. This machine has a large capacity which means the tub is very deep, you would likely need a step stool to access items at the bottom of the tub if the machine was on a pedestal.

A:  No idea. I'd call Samsung direct for that one. 1-800'-726-7864.

A:  Pedestals are used to raise your front load washer or dryer by more than a foot for a more convenient height. ^Lena

A:  Pedestals are not made for top load washers, only front load. With the way they're designed, adding a pedestal to the washer would make it very difficult to reach the bottom of the tub.