Questions and Answers for ShelterLogic 12 ft. W x 12 ft. L ShadeLogic Square, Heavy-Weight Sun Shade Sail in Sand (Poles Not Included) with Long-Life Fabric
A: Hello Irina,
The package includes (4) ropes and they are 10 ft. / 3m.
Hope this helps!
by|Sep 18, 2021
Q:Does this product have an odour?
by|Sep 15, 2021
1 Answer
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A: Hello Shelly,
There is no particular odor, but when the item is packed and stored in plastic, it can give a "plastic" odor.
Hope this helps!
by|Sep 15, 2021
Q:Where can you get poles to cement in ground for this?
by|Sep 15, 2020
0 Answer
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Q:Am I able to put a propane fire pit under this shade? If so, what is the recommended minimum heig...
by|Jul 6, 2020
1 Answer
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A: Hi Dan,
We would not suggest leaving an open source of flame under this shade without at least 10 ft. of distance between the shade and the pit in an open area.
by|Jul 8, 2020
Q:can we get it installed
by|Apr 1, 2020
1 Answer
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A: Hello skrusee726,
Unfortunately, we do not have an assembly service for this ShelterLogic 16 ft. W x 16 ft. L ShadeLogic Square, Heavy-Weight Sun Shade Sail in Terra Cotta (Poles Not Included), Terracotta. I believe the best advice would be to visit https://www.proreferral.com for assistance with this project inquiry. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot.
by|Apr 2, 2020
Q:if patio is 15 *15what size should you get
by|Dec 25, 2019
1 Answer
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A: Hi Goose,
We would recommend this 16x16 Sun Shade Sail as the 16 ft. measure from corner to corner when fully extended. If you have any additional questions please feel free to give us a call at 1-800-932-9344.
Thank you
by|Dec 30, 2019
Q:Need to have 6x6 post for 3rd and 4th point for patio shade. I will have to dig down to make a co...
by|Jun 27, 2019
1 Answer
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A: Hello,
We would like to collect more information to be able to provide an informed decision. Please call us at 1-800-932-9344.
Thank you
by|Jul 3, 2019
Q:Can this be installed on a lanai to aluminum
by|Mar 9, 2019
1 Answer
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A: Hello,
This does include a basic hardware kit and you should be able to do so. To discuss in more detail please give us a call at 1-800-932-9344.
Thank you