Q:How much space does the rough in need from the wall left and right?
by|Mar 10, 2024
1 Answer
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A: Hi there,
The width of this model is 13 3/16 inches.
Best,
Swiss Madison team
by|Mar 12, 2024
Q:The specs say this is for a 12.5" standard toilet install. I plan on putting 1/4" tile on my bath wall. Does this standard installation allow for that extra 1/4" without compromising the drain and flange connection?
by|Feb 20, 2024
1 Answer
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A: Hi there,
This unit has a 12" rough-in. This does not allow room for anything over 12".
-Swiss Madison Team
by|Feb 22, 2024
Q:How do you change the toilet seat,when the screws of the seat are broken
by|Nov 12, 2023
1 Answer
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A: Hi there,
You may access the toilet seat removal and installation instructions directly on SwissMadison.com
Best,
Swiss Madison team
by|Nov 15, 2023
Q:What size is the end of the supply line that connects to the toilet. 7/8 seems to big
by|Oct 26, 2023
1 Answer
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A: Hi there, This product does require a standard 7/8" waterline. -Best, Swiss Madison
by|Oct 28, 2023
Q:The inspector from Township ask if this item meets the requirements of ASME A112.19.2
by|Oct 4, 2023
1 Answer
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A: Hi there,
Unfortunately, we cannot provide proof of ASME certification at this time.
Best,
Swiss Madison Team
by|Oct 6, 2023
Q:Is the toilet seat a specialized size? We want to get a bidet seat to mount on top of it and I need to make sure it will work.
by|Sep 5, 2023
1 Answer
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A: Hi there,
Swiss Madison toilet seats and bidet attachments are designed to be installed with their compatible Swiss Madison toilet units.
Unfortunately, we do not recommend attempting to install a non-compatible bidet unit or a product from another manufacturer due to this.
Best,
Swiss Madison Team
by|Sep 28, 2023
Q:We like your Concorde 1 piece my problem is I have a 30 yr old Normal shape now. my 1/2 in water line comes up through the floor, it's 4.5in. From the wall and 5.5in. from the centerline of my toilet it looks like it will be in the way of new toilet
by|Sep 2, 2023
1 Answer
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A: Hi there, Unfortunately, this unit only has about 2.5" from the base of the toilet to wall. Your valve would interfere with the installation of this product. -Best, Swiss Madison
by|Oct 18, 2023
Q:WHAT IS THE TOILET SEAT HEIGHT
by|Aug 17, 2023
1 Answer
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A: Hi there,
The toilet seat height is 15".
-Swiss Madison Team