Questions and Answers for USA SPAS Palmero 7 Person 40-Stainless Steel Jet Standard Hot Tub w/ Ozonator LED Light Polar Insulation Neck Jets and Hard Cover
A: Yes we can certainly give you a manual with your spa. I'm sorry if you did not receive one with your order. Can you please email your request to graphics@qcaspas.com for a pdf version and also we can mail you a printed copy as well.
by|Aug 4, 2021
Q:Do you have a picture of the cover ?
by|May 14, 2021
1 Answer
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A: Please copy and paste this link in your browser and it will take you to the hard cover photos. Most likely it will be gray to match your spa.
https://www.homedepot.com/p/BeyondNice-82-in-x-79-in-Hot-Tub-Spa-Cover-for-QCA-Spas-Majestic-St-Maarten-5-in-3-in-Thick-6-in-Radius-Corners-in-Brown-D3104-5-Brown/302367673#overlay
Thank you
by|May 14, 2021
Q:i read that this is not to go in ground. do you know if it can be recessed into ground to any extent? one foot?
by|Aug 8, 2020
1 Answer
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A: It is not advised that you place it in the ground at all. You can have a deck around it to make it appear as though it is in ground.
by|Aug 11, 2020
Q:Hello
I purchased a Palmero 7-Person Spa, Model 4LSC.
I am preparing to pour a concrete pad and would like to know where exactly the control panel and electrical hook up is located so I can run wire prior to pouring concrete
by|Jun 16, 2020
1 Answer
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A: If you would like to call our service dept. they can tell you exactly where that would be. Call 888-729-7727 ext. 7381 and ask for Rob. Thanks.
by|Jun 18, 2020
Q:do you have spa size length width and depth i would like to see a full spec sheet
by|May 7, 2020
1 Answer
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A: The spa size is: 82”L x 82”W x 36”D. If you would like to have me e-mail you a spec sheet I would be happy to have our graphics dept. do that. Please send your request to graphics@qcaspas.com and she can send that to you right away as I cannot send you anything through this webpage.
by|May 11, 2020
Q:Are the pumps strong enough for the 83 jets? What HP are they using?
by|Nov 24, 2018
1 Answer
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A: This modal has (2) 4.2 BHP (2.5 HP Continuous Duty) 2 Speed/1 Speed Hi-Flow Pumps.
by|Jul 30, 2020
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Q:Does this come with steps?
by|Oct 27, 2018
1 Answer
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A: No
by|Oct 27, 2018
Q:can this tub be sunk into ground?
by|Dec 4, 2017
2 Answers
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A: No, we don't recommend that since there could be issues with accessibility of the mechanical parts inside. We prefer you place it on a flat, cement surface such as a patio.