Q:I have a wrought iron railing that is 1" wide. Will this mount on that small of a railing?
by|Apr 30, 2024
1 Answer
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A: Hello,
Our railing brackets will fit railing 1.5" to 5.5" in width so in this case our bracket would not fit.
Thanks,
Veradek Support
by|May 1, 2024
Q:What width railings does the mounting hardware fit? The railing we have is 2" wide.
by|Apr 24, 2024
1 Answer
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A: Hello Trish,
Our railing brackets will fit nay railing between 1.5-5.5" so your railing will be fine.
Thanks,
Veradek Support
by|Apr 26, 2024
Q:Can this be hung on a round railing? (Not a flat top railing)
by|Apr 14, 2024
1 Answer
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A: Hello Devo,
These railing brackets were designed to sit on a flat railing. While it could sit on one that is curved it may not be very stable.
Thanks,
Veradek Support
by|Apr 26, 2024
Q:My instructions do not include under window mounting, can you please send it to me?
by|Mar 21, 2024
1 Answer
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A: Hello Peggy,
To attach the window box to a wall under a window all you need to do is secure the planter bracket portion of the railing kit and then snap the planter into place.
Thanks,
Veradek Support
by|Mar 21, 2024
Q:Can this be hung under a window on a stucco wall?
by|Sep 4, 2023
2 Answers
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A: Yes, the hardware is included.
MIke
by|Sep 5, 2023
A: Hello Wendy,
This would depend on the stucco wall and if it will be able to support the planter. This could be drilled directly into it however.
Thanks,
by|Sep 5, 2023
Q:Where are these made?
Thank you.
by|Jun 1, 2023
1 Answer
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A: Hello Patricia,
these planters are made in Canada.
Thanks,
by|Jun 2, 2023
Q:What size screws do you need for the brackets to attach it to the actual box? I ordered three of these and two (!) have holes that were drilled too large on the one side of the bracket so I can?t attach them.
by|May 27, 2023
1 Answer
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A: Hello Kelly,
Please ensure the screws are put in the right direction by following the instructions. Updated instructions can be found on the OEM website. If you are missing/ received faulty screws please reach out to the OEM directly and they can replace.
Thanks,
by|May 29, 2023
Q:Is the height of the pot 9 inch or 11 inch?
by|May 23, 2023
1 Answer
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A: Hello Jay,
The height of these planters is 9".
Thanks,