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Customer Reviews for Weather Star 72 in. x 96 in. Brisa Sandstone Tall Double Retractable Screen Door Kit

Internet #311794946

Model #77020981

Store SKU #1004930513

  • Easy to Assemble and Install in 30 minutes
  • Easy weekend project for DIY beginner
  • Lets fresh air in, keeps bugs out

Customer Reviews

  • 4.2
    out of 771 reviews
  • 68% recommend this product
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Showing 1-30 of 771 reviews
Terrible locking mechanism. Won’t work, screen barely stays closed. Horrible design
by
Response from Weatherstar SpecialistSep 21, 2023
We are sorry to hear you are experiencing difficulties with your screen door. If your screen is not working properly, we would like to help. Please call our consumer service department while you're near the door at 888-483-3768 and they will troubleshoot with you. Weatherstar
    This door was very easy to install and worked great for my door. I love that it has the lines in the screen to make it easier to see.
    by
    • Verified Purchase
    Excellent screens easy to install and alot cheaper than individual company price
    by
    • Verified Purchase
    cheap screen don't buy i got my refund.
    by
    Response from Weatherstar SpecialistSep 5, 2023
    Thank you for the feedback. Weatherstar
    • Verified Purchase
    Screen does not stay on track
    If you have dogs (kids prob aren’t a good suit either) not recommend. My dogs barge right threw the door causing/destroying the screen no shame in their game. The doors have been hard to latch from day 1. They do not stay closed and sometimes you have to slam it to catch. Doing this over and over makes the screen bunch up and leaves gaping gaps where it should be sealed. I do not think replacing the screen would make a difference.
    by
    Response from Weatherstar SpecialistAug 31, 2023
    Thank you for taking the time to share your experience. The screen fabric of a Brisa screen is purposefully free-floating in the top and bottom guides for safety. Since Brisa is a retractable screen for doors, accidental walk-into collisions can happen. This free-floating design allows the screen to expand upon impact to cushion any collision and then, bounce back. Weatherstar
      The Brisa White Tall Double Retractable Screen Door Kit contains components that are very good quality. They are integral to a specific design for proper function of the doors. The assembly instructions have two issues that gave me problems. First, they are very brief and leave much unsaid especially for someone who has limited experience. Second, the diagrams in the brief instructions do not match the parts that came in the kit that I received. The mismatch diagrams and the brief instructions caused me to cut the bottom and top rails too short! I managed to splice pieces together to complete the installation. However, I am not confident that the doors will remain trouble free in the future. Thanks for giving me the opportunity to give feedback.
      by
      • Verified Purchase
      by
      • Verified Purchase
      It looks nice and is operating well. However, 3 minute installation is not realistic. Since my French doors did not exactly fit the screen it took me 1 1/2 hours. I did have to cut and install a spacer above the doorway.
      by
      • Verified Purchase
      Directions were not great, takes a little time to decipher them but the product looks very good and works well!
      by
      • Verified Purchase
      Great, easy to install
      by
      • Verified Purchase
      Screen fell apart second day
      Agree on the previous bad review, the screen is made of plastic mesh and does not secure to the frame. It slide off easily when you gently push on it. My cat lean on it when she is laying down, the mesh popped out. You can easily use your finger to push it back in but definitely not worth the price tag like other mentioned. Other problem is it doens't lock on both side, when you lock one side, you can still opened it from the other side.. What's the point? 2 stars for easy installation.
      by
      Response from Weatherstar SpecialistAug 10, 2023
      The screen fabric of a Brisa screen is purposefully free-floating in the top and bottom guides for safety. Since Brisa is a retractable screen for doors, accidental walk-into collisions can happen. This free-floating design allows the screen to expand upon impact to cushion any collision and then, bounce back. Brisa fabric will not typically "blow-out" of the tracks unless there is heavier wind. If it does, the fabric can easily be nudged back into place, so it is ready for the next use. Larson recommends that you retract the screen in heavier winds and when not being actively used. Weatherstar
        The quality of the screen door frame was poor. The screens kept coming out of the tracks. I ended up returning it.
        by
        Response from Weatherstar SpecialistAug 9, 2023
        Thank you for the review. We are sorry to hear you are experiencing difficulties with your Brisa. If your screen is not working properly, we would like to help. Please call our consumer service department while you're near the door at 888-483-3768 and they will troubleshoot with you and order any parts you need. Weatherstar
        • Verified Purchase
        lasted 2 years
        lasted 2 years and did well, But at $150 per year plus tax... should have lasted longer. It had light use, no children in the house, only used on hot summer nights. One night we closed it, the next morning the screen was loose and couldn't get it to retract. Hubby is trying to fix it, I haven't been able to find replacement parts. Hopefully will be able to fix this, if not I won't be buying another to replace it. I don't recommend.
        by
          The assembly of the components was somewhat difficult because the instructions were a bit lacking in description and the illustrations didn't show enough detail. Mounting the completed assembly was easy and straight forward. The finished product works perfect and I am very pleased with it.
          by
          • Verified Purchase
          by
          • Verified Purchase
          Great product, we had to make it work on the outside of the frame, which was not the original plan, but mad it work and is awesome!
          by
          • Verified Purchase
          by
          • Verified Purchase
          Broke weeks after installing
          Weeks after installing, was sitting my living room and the screen snapped back and now doesn’t have any spring or resistance. Making it unusable.
          by
          Response from Weatherstar SpecialistJun 15, 2023
          We are sorry to hear you are experiencing difficulties with your Brisa screen. If your screen is not working properly, we would like to help. Please call our consumer service department while you're near the door at 888-483-3768 or email us at customerservice@larsondoors.com and they will troubleshoot with you and order any parts you need. Weatherstar
            Larsen retractable screen door
            Easy install. Very rugged. Operates smoothly. Highly recommended
            by
            • Verified Purchase
            • Recommended
            We really like this door and it exceeded expectations. ...
            We really like this door and it exceeded expectations. Had to cut and adjust for a smaller door open, but was easy to install.
            by
            • Verified Purchase
            by
            • Verified Purchase
            So frustrating
            Flimsy?..yes, but not the issue for me. Purchase it 2 yrs ago and now opened the box (procrastinated and finding installer) to find screen pulling away from frame. Tried pushing it back in. Quickly, became worse. Purchased a special glue. My bad, didn't dry clear, but white on my black screen now a mess. Being frustrated, I just wanted another and hope it had no problems. Paid $300, now $500! Well, I lived without a screen for 2yrs, and did fine. Wished I checked it on arrival and returned it.
            by
            Response from Weatherstar SpecialistMay 15, 2023
            Hello,
            Thank you for stopping by to tell us about your experience. We appreciate the feedback. Weatherstar
              So frustrating
              Flimsy?..yes, but not the issue for me. Purchase it 2 yrs ago and now opened the box (procrastinated and finding installer) to find screen pulling away from frame. Tried pushing it back in. Quickly, became worse. Purchased a special glue. My bad, didn't dry clear, but white on my black screen now a mess. Being frustrated, I just wanted another and hope it had no problems. Paid $300, now $500! Well, I lived without a screen for 2yrs, and did fine. Wished I checked it on arrival and returned it.
              by
              Response from Weatherstar SpecialistMay 15, 2023
              Hello,
              Thank you for stopping by to tell us about your experience. We appreciate the feedback. Weatherstar
                This was super easy to install, added much needed access...
                This was super easy to install, added much needed access to fresh air from atrium doors leading to deck/patio!
                by
                • Verified Purchase
                Great product, definitely not easy-to-install. We had to hire...
                Great product, definitely not easy-to-install. We had to hire a handyman to modify the base of our existing threshold and cut the base plate and other pieces on the retractable unit. Maybe this is a 0minute install for some doors, but not our french doors. Other than that, the screens have held up to dogs banging against them and a dinner party. LOVE being able to keep our doors open and enjoy the fresh, spring air. Wish there were more color options. Hope the product is long-lasting!
                by
                Response from Weatherstar SpecialistJun 9, 2023
                Thank you for taking the time to share your experience, we appreciate your feedback. Weatherstar
                • Verified Purchase
                1 found this review helpful
                Love this screen. Just want I needed. I have two...
                Love this screen. Just want I needed. I have two cats that love to sit at the door and watch the birds. I needed a screen strong enough for them not to push through. This screen is well built and sturdy. Not to hard to put together once you figure out which way the cross bars go
                by
                • Verified Purchase
                1 found this review helpful
                Very Flimsy
                I had this screen installed yesterday. The very first time we opened and closed it, both sides of the screens at both the top and bottom fell out of the tracks. I am having this uninstalled and returning it! It's really too bad, I can't get my money back from the installer! I AM SO DISAPPOINTED IN THE QUALITY!
                by
                Response from Weatherstar SpecialistApr 14, 2023
                Hello,
                Thank you for taking the time to share your experience. We appreciate the feedback. We strive to provide quality products and are sorry to learn of your dissatisfaction with your retractable screen door. Weatherstar
                  So far, so good
                  These screen doors seem to be working well. Hopefully they last seem a little light but are working fine.
                  by
                  • Verified Purchase
                  • Recommended
                  Hidden screen door.
                  Great design. Easy to install. Great customer support.
                  by
                  • Verified Purchase
                  • Recommended
                  Perfection. Took longer to set up than advertised. ...
                  Perfection. Took longer to set up than advertised. This is the second one I have installed. Instructions were not very clear. as to sequencing and sliding og top and bottom rails into the sides.
                  by
                  • Verified Purchase
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