Customer Reviews for AIRCARE 5.4-Gal. Evaporative Humidifier for 3700 sq. ft.

The fan motor housing was broken off at the thin plastic support molds, which is apparently a very common issue with these units. This is a major issue, both with the design of the plastic support molding used to hold the fan motor assembly as well as very poor packaging. Even if the packaging was better and this unit survived shipping, the fan motor supports are still too thin and flimsy to survive much moving around. After some online research, I see that this is a very common problem and there are lots of complaints about this same issue. For what this unit costs, they can design a better product. I will not purchase this brand again, because it is obvious they have serious design flaws and are not bothering to fix the issues their customers complain about.

I’ve only had this a couple of months, pulled it away from the wall and there was all sorts of white debri behind it and on the filter! What is this stuff? I used the bacteria product until I ran out. We do have soft water, suggestions? I would hate to have to replace the filter every 2 months.

I liked everything about this humidifier. I would give it 5 stars but I don't like the opaque water bottle, I would like to be able to see the water level when I'm filling it.

In lieu of installing a whole house humidifier, this would be a good alternative. Setup is very easy. Only a few simple parts to piece together. No tools required. The filter drops into the basin, attach the float, drop in the water tank and cap it off with the control unit. Has casters for easy movement It is a relatively simple concept. The filter absorbs water, then a fan draws air through it dispensing humid air into the room. The fan motor uses hardly any energy and is decently quiet on speed 1. Speeds 2 to 4 are on the louder side, but not the sound from the motor, rather the air movement. Setting the humidity level is easy with a simple dial, as well as the fan speed desired. The water tank has a one way valve so once you cap it on you can turn it over without anything spilling out. Once placed in the basin the plunger is opened and water is dispersed into the filter. The humidistat is on the cord behind the unit and provides a real time humidity reading which is displayed on the top of the unit. The fan turns on when the humidity is low and turns off when the humidity setting is achieved. Unit will not run when empty and display "F" to say fill. You can run through 12 gallons a day if you have very dry air and a high humidity setting. The 5.4 gallon tank is ample for most applications. I keep my setting at 60% and I fill the tank about every 3 days. Make sure to stay up on the bacteriostat so that you do not get moldy smelling air. They recommend replacing the filter once a year. So far the air quality in the house has been great and no more dry skin or static electricity

This Aircare Humidifier is all it's advertised to be. LED settings for Humidity and Fan Speeds and automatic shut off when desired Humidity is reached, which is good for a smaller than 3700 Square house. Fairly easy to get set up, I had to refer to the manual a few times. I've only had my Furnace on for a couple of weeks. So far I can really tell a difference. The copper tone console is very attractive.

The humidifier seems to work regulating the humidity in the house. Filling it will take some learning (finding most convenient way to to it) but, when filled, seems to last 2-3 days. We hear it running but it is not too loud for a home unit. I would purchase it again and recommend this unit.

I bought this to replace an Essick humidifier that had worked well for years. This Aircare is poorly designed and poorly made. The wick hangs on a miniscule ridge that flexes because the walls of the humidifier are so flimsy. Then the wick falls off the ridge. Then, because the float level is attached to the wick, the unit will not run. I have had to wedge the float switch to be always on, so now I never know when the unit is empty. Should have returned it immediately, now it will just be trashed and I will try a different brand.

Ordered twice, both times the units were broken before even being packaged. Great customer service on Home Depot's side, however crappy unit. Ordered another brand as finally gave up receiving one of these that was not packaged at the factory broken.

It works great. Very happy with it. But there was a four or 5 inch crack at the top of the plastic container. I taped it because it doesn’t get water on it and it’s working fine but disappointed with that.

For a whole house humidifier, the tank is too small. I was having to fill the single tank three times a day. Aligning the tank was tricky as was aligning the float with the push rod. Not a great design. I returned this and spent a little more on a larger capacity humidifier that has two tanks, each larger than the single tank on this unit.

This must have been the result of trying to build the worst piece of junk possible. Thin flimsy crappy plastic box with leaky components. A pile of plastic crap. I can't believe how difficult it is to find quality machinery these days. Aircare and home depot should be ashamed for selling such absolute poor quality trash. Absolute waste.

Poorly made . It works but one of the four piece plastic surrounding float was broken . Superglued it !

Ordered the unit online. Never shipped and no updates. Had to call and get a supervisor to get the UPS tracking number but it turns out it Home Depot lost it in the warehouse. Opened a case but no help. Called to cancel the order and they pushed back on cancellation for something no one could track. Took a raised voice to get the cancellation. The policy is the issue not the people taking the call.

Needed a little more humidity in house and this was perfect. Works absolutely great- a bit noisy if sitting near unit but not disruptive

May have been partially broken in shipping. Plastic standoffs that hold fan broke after a week of use. Glued and zip ties were used to get the blades from making noise hitting shroud. Not sure where they get 5.4 gallon’s from. Not worth the hassle to return.

The humidifier works well, but has multiple design problems. There was no consideration given to noise reduction, either by reducing vibrations in the chassis or by reducing air turbulence. Even on its lowest setting it is too loud for me to occupy the same room. Secondly, the tank is too small and requires a refill every 8-12 hours even while running at low speed. The controls are very basic and frequently have been changed inadvertently. But it does humidify an entire house.

This is not 5.4 gallons as advertised, only 2.5 gallon!

While this model looks nicer than previous models, it is actually worse in almost every measurable way. 1. The float switch jams on the filter--MOST OF THE TIME THE FAN WON'T RUN, EVEN WITH PLENTY OF WATER! 2. There is only one water bottle and it is only 2.5 gallons--FILLING TAKES MUCH LONGER! 3. No more side filling--YOU HAVE TO USE THE ADAPTER HOSE TO FILL THE BOTTLE. I wish I could buy my old version again. This one really sucks.

I am wondering what the real tank size is. It calls itself a 5.4 gal. Evaporative Humidifier. The online "product details" picture says it has a 3.5 gal. capacity. The actual water bottle only holds 2.5 gallons. So how are they coming up with these figures? Many people complain that you can't see through the bottle when filling it with water. Try putting a flashlight directly on the plastic bottle and see if that helps you see the water line.

This is the second humidifier like this we have purchased. We have o e on each end of the house. Easy to use and works well.

Easy to assemble. However, it would not turn on. Returned it.