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Customer Reviews for AIRCARE 5.6 Gal. Evaporative Humidifier for 3,600 sq. ft.

Internet #204599300

Model #696 400HB

Store SKU #1000472017

  • Evaporative cool air humidifier
  • Whole house humidifier for up to 3,600 square feet
  • Uses AIRCARE 1041 Super Wick® filter & 1051 air filter (optional)

Customer Reviews

  • 3.9
    out of 212 reviews
  • 75% recommend this product
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Showing 1-30 of 212 reviews
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from EssickAirProductsDec 14, 2020
We love hearing from happy customers. Thanks for the stars! -Natalie, Team AIRCARE
  • Verified Purchase
This equipment replaces an older model and exceeds our expectations....
This equipment replaces an older model and exceeds our expectations. a couple of upgrades since we purchased the first one make this humidifier greatly exceed our expectations
by
Response from EssickAirProductsDec 7, 2020
Thanks for sharing the experience you've had with our product. We appreciate the stars! -Melissa, AIRCARE
  • Verified Purchase
1 found this review helpful
Intermittent fan speed control. Requires humidity control adjustment or unplug to reset.
Intermittent fan speed control. Requires humidity control adjustment or unplug to reset.
by
Response from EssickAirProductsJan 4, 2021
Hello, Patriot! Thanks for taking the time to post your review. We are sorry to hear you had an issue with your humidifier. We’d like to help you resolve this, so give us a call at 1-800-547-3888, Monday through Friday, 7:30 – 6:00p.m., Central Standard Time. You can also email us at info@essickair.com. Thank you.
  • Verified Purchase
  • Recommended
1 found this review helpful
We are very happy with this purchase. We had...
We are very happy with this purchase. We had the older model for many years and are impressed the efficiency of this upgrade. Thank you for your staff who went the extra mile to get this item sent to us. We inquired about it a tad to early - just before any of these units were set to be on the floor. It arrived a day before the actual target delivery date. Count us in as very satified customers.
by
Response from EssickAirProductsDec 3, 2020
Hello! Thanks for taking the time to give us your feedback! We are so glad that you love your humidifier! -Melissa, AIRCARE
  • Verified Purchase
1 found this review helpful
I was very disappointed with this product, and do not recommend it. First of all, it is extremel...
I was very disappointed with this product, and do not recommend it. First of all, it is extremely loud on the lowest setting. I hoped it would get quieter with use, but that hasn't happened. Second, it never indicates that it needs filling, so it just keeps running, even when bone dry. We've tried jiggling it around to get the "F" indicator to show up, and it will, but there's a definite design issue, since this shouldn't be necessary. I had read other reviews, which also mentioned the two issues I noted, so this appears to be a common complaint. Due to the noise and the Fill indicator issue, this is not a product worth keeping.
by
Response from EssickAirProductsNov 30, 2020
Hello, KCB! We appreciate your honest review, and we hate that you had a bad experience with our product. Our evaporative humidifiers come with a 2-year warranty. If you will reach out to us at info@essickair.com, we would like to hear more about your experience with our product. Thanks! -Melissa, AIRCARE
    1 found this review helpful
    Does exactly what I bought it for - pumps water...
    Does exactly what I bought it for - pumps water into the air, at least for 2500 sq feet. Subtract 1 star for the freight train noise, as other reviewers have stated - you can only use the first, lowest fan setting. Still, that one works well enough to get 2500 sq ft from 45% to 65% humidity.
    by
    Response from EssickAirProductsNov 26, 2020
    Hi, Donald. Thank you for sharing your feedback. We’re happy to hear that your humidifier is working out great! This unit delivers amazing output, and with that comes a little more noise.  Many of our customers say it is like that of a box fan.  However, it shouldn’t be disruptive. -Natalie, Team AIRCARE
    • Verified Purchase
    1 found this review helpful
    It replaced one I had for 7years. It is easy...
    It replaced one I had for 7years. It is easy to fill and control fan speed and humidity.
    by
    Response from EssickAirProductsNov 11, 2020
    Thank you for taking the time to review and rate our product! We appreciate the stars! -Melissa, AIRCARE
    • Verified Purchase
    2 found this review helpful
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from EssickAirProductsJul 29, 2020
    Hello! We appreciate you taking the time to rate our product! Thanks for the stars! -Melissa, AIRCARE
    • Verified Purchase
    Easy to assemble. Works efficiently ...
    Easy to assemble. Works efficiently
    by
    Response from EssickAirProductsApr 17, 2020
    Hello! We appreciate you taking the time to share your thoughts. Thank you! -Melissa, AIRCARE
    • Verified Purchase
    works great, but loud if set over 2 fan speed...
    works great, but loud if set over 2 fan speed
    by
    Response from EssickAirProductsMar 2, 2020
    Hello, WayneThis unit is built to cover 3,600 square feet, and with that large output comes more sound as the fan turns up to accommodate the coverage area. It shouldn’t be disruptive; most of our customers liken it to a box fan. It might help to run your humidifier on high during the day to help raise your humidity level, and run it on the lower fan speeds during the nighttime to maintain the desired humidity level. -Melissa, AIRCARE!
    • Verified Purchase
    Easy to setup and use. Delivers humidity as promised
    Easy to setup and use. Delivers humidity as promised
    by
    Response from EssickAirProductsFeb 18, 2020
    Hello, Rick! We appreciate you taking the time to share your thoughts. Thank you! -Melissa, AIRCARE
    • Verified Purchase
    • Recommended
    satisfactory in everyway....
    satisfactory in everyway.
    by
    Response from EssickAirProductsFeb 5, 2020
    Hello, Richard! Thanks for taking the time to give us your feedback! We are so glad that you love your humidifier! -Melissa, AIRCARE
    • Verified Purchase
    Does a nice job. The motor is noisy. I had one of these over ten years old that we replaced with ...
    Does a nice job. The motor is noisy. I had one of these over ten years old that we replaced with this one. The motor was quieter on the old one. The old saying they don't make them like they used too. That being said it does the job. Still the best solution for our needs.
    by
    Response from EssickAirProductsFeb 5, 2020
    Hello, Jeeper! Thank you for taking the time to post your review. While you will definitely hear a sound coming from the unit while it’s operating, it shouldn’t be disruptive. We’re happy to walk through some troubleshooting with you to ensure that what you’re hearing isn’t a defect. Please give us a call at 800-547-3888 and one of our Customer Service Representatives will walk you through a quick check-up on your unit. Our office hours are 7:00 AM – 5:00 PM CST, Monday through Friday. -Melissa, AIRCARE
    • Verified Purchase
    • Recommended
    2 found this review helpful
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from EssickAirProductsJan 8, 2020
    Hello! We appreciate you taking the time to rate our product! Thanks for the stars! -Melissa, AIRCARE
    • Verified Purchase
    Works well except that the float shut off does not work. It's just plastic against plastic so it ...
    Works well except that the float shut off does not work. It's just plastic against plastic so it seems to get stuck.We fill jugs often enough that it does not really present a problem for us.
    by
    Response from EssickAirProductsJan 7, 2020
    Hello, RDFoodie! Thanks for taking the time to post your review. We are sorry to hear that you had an issue with the float. If you’d like some help with this, please email us at info@essickair.com, or give us a call at 1-800-547-3888, Monday through Friday, 7:00 – 5:30 CST. Thanks! -Melissa, AIRCARE
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Very easy to assemble. It consistently keeps the humidity where we want it. It has made a diffe...
    Very easy to assemble. It consistently keeps the humidity where we want it. It has made a difference throughout the entire house. I would recommend this to anyone experiencing cold, dry Winters.
    by
    Response from EssickAirProductsDec 19, 2019
    Hello, Kat. Thanks for taking the time to give us your feedback; we are so glad you love your humidifier. - Brandy, Essick Air Products
    • Verified Purchase
    • Recommended
    1 found this review helpful
    I am very satisfied with this unit. When I received...
    I am very satisfied with this unit. When I received it it was well packaged and easy to get running.It is much easier to maintain than the last one I had. I like the digital controls that allow me to set the fan speed and humidity level. This unit takes care of my entire house.
    by
    Response from EssickAirProductsDec 19, 2019
    Hello, Ray! Thanks for taking the time to give us your feedback! We are so glad that you love your humidifier! -Melissa, AIRCARE
    • Verified Purchase
    1 found this review helpful
    Amazing! We had the best nights sleep, ever....
    Amazing! We had the best nights sleep, ever. All rooms in the house were comfortable after just 24 hours.
    by
    Response from EssickAirProductsDec 17, 2019
    Hello, Deb! We love hearing from happy customers. Thanks for the stars! -Melissa, AIRCARE
    • Verified Purchase
    1 found this review helpful
    Easily Assembled/Disassembled. Easily Cleaned. Humidity noticeably higher throughout my 2000 sq. ...
    Easily Assembled/Disassembled. Easily Cleaned. Humidity noticeably higher throughout my 2000 sq. ft home. Highly Recommend!
    by
    Response from EssickAirProductsDec 17, 2019
    Hello, MikeJ! Thank you so much for giving us your feedback. We appreciate you! -Melissa, AIRCARE
    • Verified Purchase
    • Recommended
    1 found this review helpful
    The product arrived ahead of the estimated date and had...
    The product arrived ahead of the estimated date and had minor assembly that was easy to do. It also came with wheels which I didn’t notice in the description and was a nice surprise making it very easy to move when needed.
    by
    Response from EssickAirProductsDec 16, 2019
    Hello, Ed! Thank you so much for giving us your feedback. We appreciate you! -Melissa, AIRCARE
    • Verified Purchase
    Runs loud but works good...
    Runs loud but works good
    by
    Response from EssickAirProductsDec 10, 2019
    Hello, Leigh! We’re really glad you’re enjoying your new humidifier. The unit is built to cover 3,600 square feet, and with that large output comes more sound as the fan turns up to accommodate the coverage area. It shouldn’t be disruptive; most of our customers liken it to a box fan.
    Run your humidifier on high during the day to help raise your humidity level, and run it on the lower fan speeds during the night time to maintain the desired humidity level. -Melissa, AIRCARE
    • Verified Purchase
    Replaced old humidifier - this one is about the same but a little noisier than the last. If the ...
    Replaced old humidifier - this one is about the same but a little noisier than the last. If the fan is turned higher than 1 it sounds like an airplane taking off. But at 1 it does the job well enough.
    by
    Response from EssickAirProductsDec 3, 2019
    Hello, Piggy! We’re really glad you’re enjoying your new humidifier. The unit is built to cover 3,600 square feet, and with that large output comes more sound as the fan turns up to accommodate the coverage area. It shouldn’t be disruptive; most of our customers liken it to a box fan.
    Run your humidifier on high during the day to help raise your humidity level, and run it on the lower fan speeds during the night time to maintain the desired humidity level. Thanks. -Melissa, AIRCARE
    • Verified Purchase
    • Recommended
    The unit short cycles constantly. It runs for...
    The unit short cycles constantly. It runs for 10 seconds and shuts off. There seems to be no differential span. I will probably be returning it soon.
    by
    Response from EssickAirProductsNov 6, 2019
    Hello, Dave! We appreciate your honest review, and we are disappointed that you had a bad experience with your purchase. If you’ll consider purchasing the humidifier again, we’ll be right here to help. You can email us directly at info@essickair.com, or call our team of Customer Service Representatives at 1-800-547-3888 (Monday through Friday, 7:00 am – 5:30 pm CST). We will be happy to walk you through your humidifier set-up and provide troubleshooting to help get your humidifier working smoothly. Melissa, AIRCARE.
    • Verified Purchase
    They are doing the job, only thing I would change...
    They are doing the job, only thing I would change is the containers, I would make them clear, if you don't have a fill line on them, or put a fill line on them, Had to measure and mark with a magic marker!
    by
    Response from EssickAirProductsNov 6, 2019
    Hello, Judy! Thanks for taking the time to give us your feedback! We are so glad that you love your humidifier! Melissa, AIRCARE.
    • Verified Purchase
    Haven't used it long enough to draw any...
    Haven't used it long enough to draw any conclusions. It is quite noisy on higher speeds. Mine came with the fan loose in the box with a lock washer I was lucky to find.
    by
    Response from EssickAirProductsOct 16, 2019
    Thanks for taking the time to post your review! While you will definitely hear a sound coming from the humidifier while it's operating, it shouldn't be disruptive. We're happy to walk through troubleshooting with you to ensure that what you're hearing isn't a defect. Please give us a call at 1-800-547-3888 and one of our Customer Service Representatives will walk you through a quick check-up on your humidifier. Melissa, AIRCARE.
    • Verified Purchase
    1 Star Review
    Rating provided by a verified purchaser
    by
    Response from EssickAirProductsMay 23, 2019
    Hi, Jim. Thanks for taking the time to give us your feedback. We aim for a five-star review every time, so please reach out to us at info@essickair.com and let us know how we can make your experience with AIRCARE a better one. -Natalie, Essick Air Products
    • Verified Purchase
    5 Star Review
    Rating provided by a verified purchaser
    by
    Response from EssickAirProductsApr 10, 2019
    Hi, Linda. Thanks for the stars! -Natalie, Essick Air Products
    • Verified Purchase
    The unit fan does not shut off automatically when it is out of water. My older Bemis unit that th...
    The unit fan does not shut off automatically when it is out of water. My older Bemis unit that this model replaced had auto shut off.
    by
    Response from EssickAirProductsApr 4, 2019
    Hi, Dry. Sorry to hear you are having trouble with your unit. This unit does have an auto off feature and should shut off once the water has emptied. It sounds like we may need to run through some troubleshooting with you. Please give our Customer Service Team a call at 800-547-3888 from 7:00 am to 5:00 pm CST, Monday through Friday. We’ll be happy to help you with your unit. Thanks. –Natalie, Essick Air Products
    • Verified Purchase
    • Recommended
    It does the job better than others of the same...
    It does the job better than others of the same type that I’ve used. It is a direct replacement for a 10+ year old humidifier of the same modle. That should say something.
    by
    Response from EssickAirProductsMar 26, 2019
    Hi, Michael. Thanks for taking the time to post your review. We’d love to know what we could have done better to get that fifth star. Please email us at info@essickair.com if we can help. Thanks! - Lisa, Essick Air Products
    • Verified Purchase
    good...
    good
    by
    Response from EssickAirProductsMar 23, 2019
    Hi, Amy. We love hearing from happy customers. Thanks for the stars! - Lisa, Essick Air Products
    • Verified Purchase
    Showing 1-30 of 212 reviews

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    Humidifier Features

    Adjustable Humidistat, Automatic Moisture Control, Automatic Shut Off, Tank Empty Indicator, Water Level Indicator

    Adjustable Humidistat, Automatic Moisture Control, Automatic Shut Off, Filter Included

    Automatic Moisture Control, Automatic Shut Off, Tank Empty Indicator, Variable Speed

    Automatic Moisture Control, Automatic Shut Off, Tank Empty Indicator, Variable Speed

    Room Size (sq. ft.)

    Whole House

    Whole House

    Medium (400-1000 sq. ft.)

    Medium (400-1000 sq. ft.)

    Humidifier Tank Capacity (Gallons)

    5.6

    0

    2

    2

    Included Items

    No additional items included

    No additional items included

    No additional items included

    No additional items included