Great buy ,no problems, easy installation best diy job ever. Price was good.
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Verified Purchase
Feb 14, 2024
Had no flange on it to secure it and make a tight seal - had a 64 in opening as set by manufacturer and window was about an inch too short to fit properly
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Response from AmericanCraftsmanFeb 19, 2024
Hello, Marvin. We apologize for the issues with your window. Please contact Customer Service directly at 1-888-504-0005 if you need further assistance. Thank you.
Verified Purchase
Feb 14, 2024
Window was put together well. Did have to scrub and scrape off a residue off window panes
by
Verified Purchase
Feb 14, 2024
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Verified Purchase
Feb 14, 2024
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Verified Purchase
Feb 7, 2024
Window was broken when delivered
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Response from AmericanCraftsmanFeb 12, 2024
Hello, John. We apologize for the issues with your window. Please contact Customer Service directly at 1-888-504-0005 if you need further assistance. Thank you.
Verified Purchase
Feb 7, 2024
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Verified Purchase
Jan 31, 2024
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Verified Purchase
Jan 22, 2024
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Verified Purchase
Jan 11, 2024
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Verified Purchase
Jan 11, 2024
Bought 6 windows for reno project. Arrived on time for pick up. Boxed very well, HD staff were on point with getting to me. The not so great: one window had small crack near upper right corner. It may have happened on install as I only noticed once they were up. Since my application has an overhang and a quick smudge of caulking covered it the project is complete. But for perfectionists it means either I tightened it too much (and pvc integrity is light) or it came that way.
So, check the corners in/out before putting up, don't over tighten. That aside very happy with the quality of the windows. Appearance, operation, and adherence to specifications were all fantastic. Slide well, all screens intact, and locks worked perfectly. Great value generally and for my situation exceptional as this was a custom size everywhere else and difficult to get in less than 6 mos.
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Verified Purchase
Jan 10, 2024
Fast delivery, great quality!
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Verified Purchase
Jan 10, 2024
Quality Window for a reasonable price.
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Verified Purchase
Jan 8, 2024
Poor Quality and Craftsmanship
The quality and craftsmanship of this widow isn't what was expected. A lot of glue on windows that will not come off and the screens do not fit tight. Loose areas at the top and around the sides. Bugs will get in if the window is opened.
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Response from AmericanCraftsmanJan 16, 2024
Hello, Steve. We apologize for the issues with your window. Please contact Customer Service directly at 1-888-504-0005 for assistance. Thank you.
1 found this review helpful
Jan 4, 2024
Priced well above it’s value
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Verified Purchase
Jan 3, 2024
After I installed the window I noticed one of the locks was broken
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Response from AmericanCraftsmanJan 8, 2024
Hello. We apologize for the issues with your lock. Please contact Customer Service directly at 1-888-504-0005 for assistance. Thank you.
Verified Purchase
1 found this review helpful
Dec 16, 2023
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Verified Purchase
Dec 14, 2023
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Verified Purchase
Dec 13, 2023
missing mounting screws
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Verified Purchase
Dec 13, 2023
Product is good . Delivery I picked them up. Had to stand around at the store not enough help at the time of pickup. But otherwise great experience. Best price in town !!!
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Verified Purchase
Dec 9, 2023
by Tanya on September 17, 2023
Sad to say, but the issues with your windows seem to be poor installation.
The windows were not installed square and plumb.
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Recommended
2 found this review helpful
Dec 8, 2023
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Verified Purchase
Dec 6, 2023
The product looks and works very good,
Very strong frame and the seals work very good, I have no complaints about the windows, 70 Pro block series windows
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Verified Purchase
Nov 29, 2023
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Verified Purchase
Nov 29, 2023
Very easy to install. Love the easy clean functionality. Hopefully it will last.
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Verified Purchase
Nov 15, 2023
I need to replace the glass in one unit. Who supplies the panels?
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Response from AmericanCraftsmanNov 20, 2023
Hello, Rick. For assistance with this, please contact Customer Service directly at 1-888-504-0005. Thank you
Verified Purchase
Nov 15, 2023
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Verified Purchase
Nov 11, 2023
Disappointed
Cannot get my order on time and when it does come not complete order ,cannot get the mullon to put the windows together they stop making the part I tried to cancel order but was told I would loss some money when I got windows I had to scrap call off the glass and hardware very very disappointed and I install windows American craftman windows are very low quality think about it before you purchase that cheap built window
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Response from AmericanCraftsmanNov 13, 2023
Hello, Lenny. We apologize for the issues with your window. Please contact Customer Service directly at 1-888-504-0005 for assistance. Thank you.