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Customer Reviews for American Craftsman 23.75 in. x 57.25 in. 70 Pro Series Low-E Argon Glass Double Hung White Vinyl Replacement Window, Screen Incl

Internet #204814586

Model #2458786

Store SKU #1000040296

Customer Reviews

  • 4.3
    out of 1,721 reviews
  • 82% recommend this product
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Showing 1-30 of 1,721 reviews
Great buy ,no problems, easy installation best diy job ever. Price was good.
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  • Verified Purchase
Had no flange on it to secure it and make a tight seal - had a 64 in opening as set by manufacturer and window was about an inch too short to fit properly
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Response from AmericanCraftsmanFeb 19, 2024
Hello, Marvin. We apologize for the issues with your window. Please contact Customer Service directly at 1-888-504-0005 if you need further assistance. Thank you. AmericanCraftsman
  • Verified Purchase
Window was put together well. Did have to scrub and scrape off a residue off window panes
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  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
Window was broken when delivered
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Response from AmericanCraftsmanFeb 12, 2024
Hello, John. We apologize for the issues with your window. Please contact Customer Service directly at 1-888-504-0005 if you need further assistance. Thank you. AmericanCraftsman
  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
Bought 6 windows for reno project. Arrived on time for pick up. Boxed very well, HD staff were on point with getting to me. The not so great: one window had small crack near upper right corner. It may have happened on install as I only noticed once they were up. Since my application has an overhang and a quick smudge of caulking covered it the project is complete. But for perfectionists it means either I tightened it too much (and pvc integrity is light) or it came that way. So, check the corners in/out before putting up, don't over tighten. That aside very happy with the quality of the windows. Appearance, operation, and adherence to specifications were all fantastic. Slide well, all screens intact, and locks worked perfectly. Great value generally and for my situation exceptional as this was a custom size everywhere else and difficult to get in less than 6 mos.
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  • Verified Purchase
Fast delivery, great quality!
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  • Verified Purchase
Quality Window for a reasonable price.
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  • Verified Purchase
Poor Quality and Craftsmanship
The quality and craftsmanship of this widow isn't what was expected. A lot of glue on windows that will not come off and the screens do not fit tight. Loose areas at the top and around the sides. Bugs will get in if the window is opened.
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Response from AmericanCraftsmanJan 16, 2024
Hello, Steve. We apologize for the issues with your window. Please contact Customer Service directly at 1-888-504-0005 for assistance. Thank you. AmericanCraftsman
    1 found this review helpful
    Priced well above it’s value
    by
    • Verified Purchase
    After I installed the window I noticed one of the locks was broken
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    Response from AmericanCraftsmanJan 8, 2024
    Hello. We apologize for the issues with your lock. Please contact Customer Service directly at 1-888-504-0005 for assistance. Thank you. AmericanCraftsman
    • Verified Purchase
    1 found this review helpful
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    • Verified Purchase
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    • Verified Purchase
    missing mounting screws
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    • Verified Purchase
    Product is good . Delivery I picked them up. Had to stand around at the store not enough help at the time of pickup. But otherwise great experience. Best price in town !!!
    by
    • Verified Purchase
    by Tanya on September 17, 2023
    Sad to say, but the issues with your windows seem to be poor installation. The windows were not installed square and plumb.
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      • Recommended
      2 found this review helpful
      by
      • Verified Purchase
      The product looks and works very good, Very strong frame and the seals work very good, I have no complaints about the windows, 70 Pro block series windows
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      • Verified Purchase
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      • Verified Purchase
      Very easy to install. Love the easy clean functionality. Hopefully it will last.
      by
      • Verified Purchase
      I need to replace the glass in one unit. Who supplies the panels?
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      Response from AmericanCraftsmanNov 20, 2023
      Hello, Rick. For assistance with this, please contact Customer Service directly at 1-888-504-0005. Thank you AmericanCraftsman
      • Verified Purchase
      by
      • Verified Purchase
      Disappointed
      Cannot get my order on time and when it does come not complete order ,cannot get the mullon to put the windows together they stop making the part I tried to cancel order but was told I would loss some money when I got windows I had to scrap call off the glass and hardware very very disappointed and I install windows American craftman windows are very low quality think about it before you purchase that cheap built window
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      Response from AmericanCraftsmanNov 13, 2023
      Hello, Lenny. We apologize for the issues with your window. Please contact Customer Service directly at 1-888-504-0005 for assistance. Thank you. AmericanCraftsman
        As described, easy to install and to clean.
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        • Verified Purchase
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        • Verified Purchase
        Showing 1-30 of 1,721 reviews

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        Window Use Type

        Replacement

        Replacement

        Replacement

        New Construction

        Frame Material

        Vinyl

        Vinyl

        Vinyl

        Vinyl

        Features

        Tilt-In Cleaning

        Tilt-In Cleaning

        Tilt-In Cleaning

        Argon Gas Filled, Integral J-channel, Security Lock, Tilt-In Cleaning

        Glass Type

        Low-E Glass

        Low-E Glass

        Low-E Glass

        Insulated Glass, Low-E Glass

        Grid Pattern

        No Grid

        No Grid

        No Grid

        No Grid