Customer Reviews for Arlo Essential Wired Video Doorbell - HD Video, 180-Degree View, Night Vision, 2-Way Audio, Easy Installation, White

Rating provided by a verified purchaser

Rating provided by a verified purchaser

Easy install. Easy connection to wifi and existing arlo system.

Works great. Setup was tricky because original doorbell was horizontal.

Easy to install and met all my requirements. It's ability to differentiate between cars, animals and humans, and to be able to select on which to trigger are nice features.

didn't connect with current voltage in my exiting doorbell, its disappointing

I bought two Arlo doorbells, one for the front and one for the back. I tried installing the first by myself, got to the finish and the unit "timed out" while "searching for an Arlo device to add". When I went back to the device, it was reflecting no lights, so I looked up solutions online and had a chat with Arlo support. We tried resetting the device, turning off power at the breaker and back again, nothing worked. So I had an electrician already coming later in the week for another job, I just figured I'd bite the bullet and have him do both installs. He couldn't get the one unit to work either, so we tried the second unit, got all the way through setup again and at the very same point, the unit timed out and we lost all the lighting on the device. He took the device off and confirmed the unit was receiving power. He had just installed a new transformer for me to insure we had at least 16 volts getting to the device, but no luck. He finally had to give up. I called Arlo support, and they ran me through the same steps (reset device, check the power) and ultimately just told me to return to HD. Very disappointed to have bought two of these devices, and cannot setup even one. Arlo support was not helpful at all. Best wishes to anyone else that tries these devices.

limited viewing area due to layout of my house.

Hooked it up bought new power supply for 24volt system and still cannot get doorbell camera connect to router

Rating provided by a verified purchaser

Does a great job as advertised

The Arlo doorbell does not respond to vehicles in the driveway and will not stop responding to our outdoor cats walking on the walkway. Their customer service was no help in solving these issues.

Don’t like that my door chime doesn’t ring :(

Picks up every car that drives by. This is quite annoying. I made sure to set the activity zones to avoid car traffic areas but it still picks up all cars driving by. I even reached out to tech support. They tried to help but still having the issue. If you don't install near where cars drive it probably works really well

Rating provided by a verified purchaser

Rating provided by a verified purchaser

Return to store never could get doorbell to work it could not get assistance by calling Arlo helpdesk

Very easy to install and works great. The camera has a wide angle and is crisp and clear. I recommend it. It's great.

To difficult to install and didn't work once it was, returned it and bought a Ring.

The doorbell stopped working after 3 weeks

Installation, and set up was very easy. We use the same brand of indoor cameras so it made it pretty simple. Unlike the other major brand of video doorbells, this one gets all its power from your doorbell wires, there is no battery that you have to recharge in cold weather. Overall an excellent product

East to install and set up, works well!

I have already setup the Arlo cameras around the house, but I had a Ring Doorbell camera. The Ring wasn’t connecting to the network fast enough so I decided to swap to the Arlo doorbell. All I can say is vast improvement. Great quality on the camera, if someone rings and your not home it calls your phone. It’s a step up from the Ring Doorbell and a great addition to my existing Arlo setup

The mechanical doorbell chime does not work after installing the Arlo video doorbell. Arlo includes a power pack that is installed with the system to power the video doorbell and it interfers with the doorbell chime operation. The video portion of the doorbell functions properly. This problem persists even though all of Arlo's system requirements being met. Arlo cannot troubleshoot this. Found that this is a known issue and Arlo cannot fix it. Ultimately, the question is: is the price of replacing a functioning doorbell with a doorbell that does not ring just to have a video of who's at your door worth it?

The first one was easy to install but couldn't get the second one to connect to my Wi-Fi.

This product is an improvement to prior audio doorbell which was CRAP.. a waste of money.

Motion zones are worthless. Even with a sensitivity set to 1, I still get a motion alert for every car that drives by way outside of the motion zone. My previous Ring died of a power surge, and the Arlo was on a black friday special, so I gave it a try. I will be taking this back and going back to Ring. They both charge for video storage, but at least their motion zones work.