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Customer Reviews for CLOSETS By LIBERTY 68.5 in. W White Adjustable Tower Wood Closet System with 3 Drawers and 11 Shelves

Internet #312651567

Model #HS56700-RW-06

Store SKU #1005254805

  • Luxury closet organizer for 6 ft. closet space
  • Customize towers, shelves, drawers for wardrobe needs
  • DIY closet system for walk-in or reach-in closets

Customer Reviews

  • 4.7
    out of 84 reviews
  • 94% recommend this product
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Showing 1-30 of 84 reviews
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Rating provided by a verified purchaser
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  • Verified Purchase
Excellent product, very sturdy. The first tower took awhile but...
Excellent product, very sturdy. The first tower took awhile but after that everything went smoothly.
by
  • Verified Purchase
Nightmare to assemble
I’m retired having 32 years in the construction field. I’ve done pretty much everything from heavy equipment operating, to construction management on multi-million dollar contracts to owning a successful construction company,, and I have NEVER seen what actually is a simple assembly made sooo difficult! The assembly guide reads and is illustrated like someone from a crazy house made it. O! If only there were only ONE of them,, we had three different assembly booklets!!!!!! With my wife stating constantly that “you’re not following these instructions”,, I looked at all the pieces, dumped and separated all of the screws into piles and started assembling. It went pretty much 1,2,3 done! I can’t honestly recommend this mess to anyone. (well maybe if you are a liberal with rose colored glasses and a taste for kool-aid) ..
by
Response from LibertyHardwareSupportFeb 12, 2021
Harley121, Thank you for taking the time to write to us.  We are committed to helping you get the most out of your product and we’re sorry to hear that your experience so far has not been ideal. We make it a point to understand the details of our customer’s experience and would love to learn more about the difficulties you’ve been having so we can help you resolve them.  We’ll contact you personally to learn more about the situation and to answer any questions. LibertyHardware
    The unit is well made and solid. My contractor installed...
    The unit is well made and solid. My contractor installed and he communicated on the quality as well.
    by
    Response from LibertyHardwareSupportJan 28, 2021
    We are glad to hear that you are satisfied! - Best, Customer Care Team LibertyHardware
    • Verified Purchase
    Quality is great, but it is very costly!!!!!!!...
    Quality is great, but it is very costly!!!!!!!
    by
    Response from LibertyHardwareSupportDec 28, 2020
    Jennifer, Thank you for your positive feedback! Best, Customer Care Team LibertyHardware
    • Verified Purchase
    Pretty easy to put together...
    Pretty easy to put together
    by
    • Verified Purchase
    Great product! Very pleased with the material, and it looks beautiful in our closet.
    Great product! Very pleased with the material, and it looks beautiful in our closet.
    by
    • Verified Purchase
    • Recommended
    The quality is great, very sturdy, but it isn't an...
    The quality is great, very sturdy, but it isn't an easy assembly, the look is good but not great, and the price is ridiculous.
    by
    • Verified Purchase
    1 found this review helpful
    The closet system went up easily and looks great. We...
    The closet system went up easily and looks great. We plan on expanding it by two more sections as soon as they have another sale. Very sturdy!
    by
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Great closet. A little difficult to put together but...
    Great closet. A little difficult to put together but I figured it out. Not as easy to do as the video shows. One of the arms were not drilled correctly and I had to figure out a way to use it without sending it back.
    by
    • Verified Purchase
    Not quite as “simple” as they say but once you...
    Not quite as “simple” as they say but once you get the hang of it it’s faster. The closet felt flimsy once but together so I bolted it into the wall. Drawers are really nice looking and operating but laminated pressboard Construction. Looks great but overall way overpriced for the end product.
    by
    Response from LibertyHardwareSupportSep 3, 2020
    Patricia, Thank you for taking the time to leave us your thoughts. I am sorry to hear that it was not as simple as stated for the install of your closet system, but glad it went faster as you went along. We do require the closet system to be attached to the wall via the anti-tip brackets as it is the structural element to the construction of the system. Please know that our Closets by Liberty Customer Care Specialists are available to offer any assistance with installation or to address any concerns you may have. They are available Monday – Friday 8:00 a.m. to 5:00 p.m. EST. and can be reached at 866-264-1964 or by email at support@closetsbyliberty.com. Best, Customer Care Team LibertyHardware
    • Verified Purchase
    Missing holes
    The long vertical sides of the frame came with missing holes in the couplers and as a consequence I couldn't assemble.Each coupler is supposed to have a hole for securing the top or bottom headers on each end. I ended up with 3 extra leveling feet BB and 3 top frame screws AA. 3 out of 8 vertical sides are each missing a hole in the coupler,the other ones have holes on both ends.
    by
    Response from LibertyHardwareSupportSep 1, 2020
    Nick, Thank you for taking the time to leave us your thoughts. I am sorry that this product did not meet your expectations and apologize for any inconvenience that this may have caused. As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance. I will have a customer care specialist reach out to you directly. Best, Customer Care Team LibertyHardware
      Great directions. All parts were there...
      Great directions. All parts were there
      by
      Response from LibertyHardwareSupportAug 27, 2020
      Randy, Thank you for the positive feedback! Best, Customer Care Team LibertyHardware
      • Verified Purchase
      Absolutely loved!!! High quality and ease in putting together!!!!...
      Absolutely loved!!! High quality and ease in putting together!!!!
      by
      Response from LibertyHardwareSupportJul 31, 2020
      HomeDepotCustomer, We are happy you are pleased with the CLOSETS By LIBERTY Closet Storage 16.75"D x 68.5"W x 84"H White Wood & Aluminum Customizable Decorative Storage Organizer Closet System, Classic White. Best, Customer Care Team LibertyHardware
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      Beautiful and Functional
      We are so happy with this closet system! In one afternoon, our closet went from embarrassing to beautiful. We installed two of the 8' closet systems. I really like how you can reconfigure the shelves and drawer locations. I've already tweaked my original layout twice and it was easy.
      by
        • Recommended
        Quick and Easy Install
        I cannot believe how quick and easy this was to install. I installed this entire system in an afternoon and I'm so proud that I did it all by myself without any help from my husband or anyone else. My son loves all of the organization this has provided in his closet, and I love that I can rearrange shelves, drawers, and rods. So if we decide a different configuration would be best, we can rearrange it at any time. I have been really impressed with this system and would definitely use it again in my home. I was provided this product for free but reviewed it genuinely on its use.
        by
          • Recommended
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          Response from LibertyHardwareSupportApr 24, 2020
          HomeDepotCustomer, We are glad to hear that you are satisfied! - Best, Customer Care Team LibertyHardware
          • Verified Purchase
          Reduced the chaos and made it easier for her to find and reach all her favorite clothes.
          We installed this closet systems into my wife's 70s-era small walk-in closet that previously had just a bar to hang clothes and a shelf above that. The new closet system was a big improvement. The drawers allowed much neater organization of her (Too many! Though she'd probably say "Can you ever have too many?") scarves and easier access to clothes that had been stacked up on a high shelf. She also really likes how the split points in the hanging bar let her separate her hanging shirts, pants, and dresses. Installation was easy and intuitive. Once the frames were assembled, I could easily move them around within the closet to refine the layout we wanted. The the hardware to secure the closet system to the wall was cleverly designed to be flexible yet attractively concealed once fully assembled. Overall, this system has reduced the chaos and made it easier for her to find and reach all her favorite clothes. I was given this product for free, but reviewed genuinely based on its use.
          by
          Response from LibertyHardwareSupportApr 28, 2020
          TH, Thank you for the positive feedback! - Best, Customer Care Team LibertyHardware
            • Recommended
            1 found this review helpful
            Perfect system for my master closet
            Overall, I am very satisfied with this system. The construction is solid and the materials are of good quality. Assembly was easy and can be completed with only one person. I like the fact that even after assembly and the system has been secured to the wall, I can easily rearrange the drawers, shelves, and rods to my liking. The soft-close drawers add a very nice touch as they are smooth closing and quiet. My husband and I are looking into purchasing this system for our children's rooms based off the organization that this system offers as well as the lower rods that children can easily reach on their own. I was given this product for free, but reviewed genuinely based on its use.
            by
            Response from LibertyHardwareSupportApr 15, 2020
            Thank you for sharing your experience! We are glad to hear that you are satisfied! - Best, Customer Care Team LibertyHardware
              • Recommended
              1 found this review helpful
              This product is fantastic. Easy for one person to assemble, and entirely customizeable. We instal...
              This product is fantastic. Easy for one person to assemble, and entirely customizeable. We installed this system in our sons' closet, and it is perfect. We were able to choose where the drawers went, the height of the shelves and really make it work for us. And as our needs change, we can even go back and make adjustments. We would highly recommend it!    I was given this product for free, but reviewed genuinely based on its use. 
              by
              Response from LibertyHardwareSupportApr 3, 2020
              Matt, Thank you for your positive feedback! I am happy to hear you are so satisfied with the CLOSETS By LIBERTY Closet Storage 16.75"D x 91"W x 84"H White Wood & Aluminum Customizable Decorative Storage Organizer Closet System, Classic White. Enjoy your new closet! Best, Customer Care Team LibertyHardware
                Showing 1-30 of 84 reviews

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                Product Width (in.)

                68.5 in

                96 in

                32 in

                Product Height (in.)

                84 in

                72 in

                84 in

                Features

                No Additional Features

                Adjustable Shelves, Cut-to-Fit, Fixed Shelves

                Adjustable Shelves, Fixed Shelves, No Additional Features, Soft Close Drawers

                Product Depth (in.)

                16.75 in

                48 in

                14 in

                System Type

                Tower System

                Corner System

                Tower System