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Customer Reviews for Clopay Classic Steel Short Panel 8 ft x 7 ft Non-Insulated White Garage Door without Windows

Internet #100045413

Model #HDB

Store SKU #804408

  • 1-layer, 25-Gauge steel frame construction
  • Raised panel details provide a classic look
  • Can be painted to complement your home's exterior

Customer Reviews

  • 4.1
    out of 305 reviews
  • 77% recommend this product
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Showing 1-30 of 305 reviews
3 of 4 panels damaged
Had this delivered and it arrived with 3 of the 4 panels damaged - dings and dents in different areas of all 3 panels. The box was in good shape and I was there when it was delivered and it didn’t appear to have been mishandled. It appears they were packed in the box damaged. Won’t exchange and would not recommend. As a sidenote, the Cleburne Home Depot has been extremely unhelpful in getting the damaged door picked up and crediting my card
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Response from Clopay Customer CareMar 23, 2024
Shelley, Thank you for reaching out to us. Can you please email Clopay at reviews@clopay.com so we can contact you to discuss your order. Thank you, The Clopay Team ClopayGarageDoors
    • Recommended
    The door was fine except it was poorly handled and was bent inside the box. It looked like it was dropped or something fell on it. I was committed to fix the door so I had to use it. I should have opened it at the store and inspected it. Satisfied with the door but not the handling. Thank you
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    • Verified Purchase
    Don’t waste your time
    Do yourself a favor. Don’t waste your time on these doors. Home Depot only offers delivery of these doors from their warehouse, and the doors are so thin and cheap, and the warehouse workers are not competent enough to see that when they strap the box down to the truck, the box and door are damaged. I ordered this door 3 times (extreme optimism) and each time the door arrived, it was damaged.
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      Delivery
      Their delivery service is horrible to deal with. They damaged it. They say they're coming and don't show up. And you can't get ahold of anyone recommend ordering from some one esle
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        2 found this review helpful
        Easy to follow instructions
        Went together fairly easy
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        • Verified Purchase
        • Recommended
        Clopay 8'x7'
        All in all I believe "Clopay" should incorporate low head room design in all it doors, the reason why "Clopay" only gets one star is because there was a loose sheet metal screw found in the base seal, whilst, always check for foreign debris inside the seal, because when stacking panels the bottom panel will acutely bend if there is such an object loose inside the base seal, (my case), a loose sheet metal screw that attaches the base seal was found to have bent the bottom panel....
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        Response from Clopay Customer CareSep 23, 2022
        CountClopay - Thank you for contacting us. Clopay does have many track options for your installation needs, from standard track, low headroom track, high lift track and follow the roof pitch. If you are needing a different track option for your garage door, please contact Cloapy at 877-526-2050. With regard to the screw in the bottom retainer on bottom of the door, the screw is there to prevent the bottom weatherseal from sliding out of the bottom retainer. Please reach out to Clopay at reviews@clopay.com as we are not sure how the screw in the bottom retainer bend the bottom panel. Thanks! The Clopay Team ClopayGarageDoors
          • Recommended
          1 found this review helpful
          looks great for rental property
          looks great for rental property
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            • Recommended
            1 found this review helpful
            For very little time (6 months) it did the job. I liked cheap but it worked . Today it ripped and...
            For very little time (6 months) it did the job. I liked cheap but it worked . Today it ripped and it’s totally useless. The material is super thin
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              16 found this review helpful
              Very easy installation. I have no prior experience messing with doors, even debated on hiring som...
              Very easy installation. I have no prior experience messing with doors, even debated on hiring someone. However, the instructions were so on point and descriptive there was no need to hire anyone. Sent extra bolts and screws for spares. Great product for the price!
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              • Verified Purchase
              • Recommended
              10 found this review helpful
              Good door...
              Good door
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              • Verified Purchase
              5 found this review helpful
              Second time I ordered and both times door was dented. Ended up going to the store and purchased.
              Second time I ordered and both times door was dented. Ended up going to the store and purchased.
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              Response from Clopay Customer CareAug 2, 2018
              I am sorry to hear about your experience. Clopay makes every effort to ensure our doors are shipped without any damages. Please contact Clopay at reviews@clopay.com so we can contact you. Thank you, Kathryn Dyas ClopayGarageDoors
                7 found this review helpful
                You need an extra person to help install garage doors but your done they look great!!!
                You need an extra person to help install garage doors but your done they look great!!!
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                • DIY
                • Verified Purchase
                • Recommended
                6 found this review helpful
                Good door for the money
                This is a review for the 9ft tall, 8 ft wide Clopay Value Series door. Despite the long wait time indicated on HD's website for this door, it was delivered in only a couple weeks by a local overhead door company. Don't expect this to come in one big box... each panel is individually wrapped, the tracks are not boxed but are tied together, and all the parts are included in an additional box. I mention this because it makes moving the unassembled door around very easy. Installation was simple and took me about half a day working alone. All parts were included. Read the instructions front to back before starting and install will be a breeze. You will need a few basic tools, primarily a small set of wrenches. Overall, I'm pleased with the door. It was installed in a newly constructed barn. I was planning on building a different type of door for another vehicle bay but instead ordered another one of these doors due to the price and easy of install. My only wish is that they offered a taller door (9 or 10 ft tall)
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                • DIY
                • Recommended
                9 found this review helpful
                Inexpensive for a reason
                This door has caused me quite a bit of trouble. I wanted an inexpensive garage door for my alleyway garage as nothing stays pretty or nice very long if it is near the alley. The good: It is inexpensive. If you are looking at this review you probably are looking for an inexpensive option for a garage door. Nothing fancy, just functional. This door is one of the least expensive around. It doesn't look too bad, the paint is consistent and design doesn't look "cheap." The bad: This thing is fragile, which isn't what you want for something that is out in the elements, under spring tension, and motorized by a 1/2 hp motor. The hinges provided are made of some cheap steel, and I've replaced most of them with more sturdy aftermarket hinges. The doors themselves dent easily, as expected since it is just thin sheet metal. The worst part however is the fact that the main center brace that runs vertically up each panel, the backbone of the door, is literally glued on. I was unfortunate enough to have someone who went overboard with the glue but still not do a great job assemble my door. The glue gave way and the center beam on the top panel, the part that is connected to the track and motor by an arm, separated from the door. This caused the door to lose structural integrity, bending the panel every time the door opened or closed. It was quickly rendered unusable. See the pictures for details. The ugly: the instructions seems generic, as though they give the same one with every model of door. On top of this, they seem to have a lot of parts that are unneeded, making installation more difficult. I work in a STEM field and flip houses but it still was a serious chore for me to install the doors. In conclusion, avoid this garage door. It might cost you more to do so, but it will save you a lot of blood, sweat, and tears.
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                • DIY
                47 found this review helpful
                Cheap
                I understand that this garage door it the cheapest one that you can get. With that being said, I have 2 of these garage doors that were installed 5 years ago. We never had any issues until this year. the weather has been very cold, in the low 20s and teens. I only say this because I am not sure if the weather had anything to do with the door failing. I opened the first door and it opened fine. I went to shut it and it stopped. I thought that I hit something. So I stood in the garage and shut the door. By doing that I saw that the top panel of the door was bending and was split at the top. That also caused the metal support beam in the middle to come off. We had to release the opener to get the door to shut. The other door did not fail until about 2 weeks later. With that one, the door would not even open. I hit the button, heard a popping sound and knew what had happened. The metal came completely off the door. Like i said, it was cold so i am not sure if that had anything to do with it, but in my opinion, a garage door is made to with stand the cold. So if you are looking for a cheap door that is only going to last a couple years, this will do the trick. But if you want something that is going to last, go with something else. I would rather pay more for a better door upfront, then having to buy a new one every 5 years.
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                Response from THD-Customer SupportFeb 13, 2015
                Dear Valued HomeDepot Customer, We reached out to the MFG for more information and below is their response. "In reviewing the pictures that were included with your review, we noticed that the Top Sections are not reinforced, as outlined in the instruction manual on pages 14 & 18, for use with a Garage Door Opener. We recommend that you properly reinforce your new doors per the manufactures instructions to ensure the doors meet your performance expectations when used in conjunction with Garage Door Opener. Clopay engineers our Garage Doors to last a very long time when installed per the manual and with proper installation, your new doors will last a very long time."
                • DIY
                24 found this review helpful
                Great Value for Average Homes
                My house was built in 1983 and it was time for a new garage door. I installed this myself with a buddy helping. The entire project took 6 hours. We removed the old door and track first. Be careful the spring don't get you. Then we put this door in place, installed the new track, and used the separate track mounting kit, attached the existing door opener and WHAMMO. Beautiful new door. Looks Great. Opens Smooth. 25 gauge steel is thick enough to do a good job. Honestly it was a better door than i thought i would be getting for the value price. I attached pictures. Don't forget to also purchase this "Garage Door Rear Track Hanger Kit" Store SKU# 235466
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                • DIY
                • Recommended
                81 found this review helpful
                Easy But Time-Consuming
                When they say mark out 12 hours, they really mean 12 hours. Each door. I replaced 2 single doors, took me more than 24 hours total (including paint). Time-consuming and tedious tasks were: 1. Removal of old door rails (some nuts could not come off, had to drill out), 2. moving of rail hangers (not the same length as old rails), 3. Chipping away floor concrete where new rails did not fit in old rail slot (by about 1/4 inch), 4. Readjusting rail position because door hinge was ramming the nut on the sheave (I got the extention spring model, not the torsion spring). 5. I recommend measuring rail position from bottom (floor), because mine ended up with a gap from the floor at one end - better to have bottom even with the floor than to have doors exactly level. 6. Drilling and adding brace bars for the door opener - I used a single opener for the double-door system, since the old system used single opener - and figuring out how to mount; was fairly easy, but time-consuming since the instructions did not cover this (see picture). Everything else was fairly easy and straight-forward per instructions. I found out after installing the doors that if a hurricane comes our way again, will have to figure out additional bracing, since metal garage doors of this type have a high damage problem for high storm winds. Hope this helps your door replacement plans.
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                  • Recommended
                  36 found this review helpful
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                  • Verified Purchase
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                  • Verified Purchase
                  Very easy to assemble and install. Good looking door. Instructions were clear and concise.
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                  • Verified Purchase
                  Great product, easy to install
                  by
                  • Verified Purchase
                  Very easy SPRING2024
                  You can do this yourself. 2 guys, one day. Great value, will last a while.
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                    • Recommended
                    Quality of product and instructions were great
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                    • Verified Purchase
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                    • Verified Purchase
                    Just what I wanted. Thanks Home Depot. Will definitely recommend you to someone. TDAWSON installed the door, great job. Thank you thank you thank you
                    by
                    • Verified Purchase
                    Great! It was a replacement of same product!!
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                    • Verified Purchase
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                    • Verified Purchase
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                    • Verified Purchase
                    One of the panels was dented. No damage to box on outside so probably packaged damaged. Will just deal with it.
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                    • Verified Purchase
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                    • Verified Purchase
                    Showing 1-30 of 305 reviews

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