The dewalt battery system is pretty good. It is...
The dewalt battery system is pretty good. It is a commitment to one set of tools from one manufacturer due to cost, but Dewalt seems to have a very broad group of tools and are adding new products on a regular basis.
by
Verified Purchase
Mar 18, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Mar 18, 2021
Light weight long lasting battery life...
Light weight long lasting battery life
by
Verified Purchase
Jan 24, 2021
Cannot handle torque, unwinds
As of right now i have 77 cordless dewalt tools and 23 batteries, so please spare me the simpleton junk of somehow im doing something wrong because Im not, i know tools and this is either a defective unit or a poor design. I bought brand new and when using today for the first time, I was trying to use a hole saw to cut metal. I had the clutch in the drill mode- so clutch is turned off, I need full power. When under a load it backs itself back to number 15 on the clutch, and then begins to slip so the drilling stops. At first I thought i bumped it, so i fiddled with it, and tried over and over and could watch it immediately slip back to 15 and the clutch would stop the drilling. I got my hole drilled, but had to hold the clutch with one hand and drill with the other. I will be contacting the warranty department, but I expect some results here, I dont have time to buy tools that do not carry out the single function they were built for - a drill should be expected to drill. If I wanted a drill that makes a better hammer than a drill, Im sure there are plenty at harbor freight.
And dewalt doesnt need to ask so many questions at the end of the review, if you have extra time make sure that tools function as one would expect.
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Customer review from dewalt.com
Jan 15, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jan 11, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jan 11, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Dec 23, 2020
Drill works great I will get a lot of use...
Drill works great I will get a lot of use out of it
by
Verified Purchase
Dec 17, 2020
by
Verified Purchase
Dec 17, 2020
Good drill, lots of power, but a bit heavy with...
Good drill, lots of power, but a bit heavy with the larger AH battery.
by
Verified Purchase
Dec 5, 2020
Doesn’t hold a charge or last very long. Very disappointed....
Doesn’t hold a charge or last very long. Very disappointed.
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Response from SBD_Product ExpertFeb 5, 2021
Hi – Thank you for leaving your feedback from your experience with this unit. I am sorry to hear that you’re having issues with your unit after such a short amount of time. I’d like the chance to speak with you about this problem and your warranty. If you are interested in speaking with me I can be reached by email at wecare@sbdinc.com. Please also reference case # 12945697. Hope to hear from you soon! Thanks Becca STANLEY BLACK AND DECKER Customer Care
Verified Purchase
Nov 26, 2020
by
DIY
Verified Purchase
Recommended
Nov 15, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Nov 11, 2020
Not much to say it’s a battery...
Not much to say it’s a battery
by
Verified Purchase
Nov 11, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Nov 10, 2020
Home Depot should cooperate with a better carrier. Ontrac is...
Home Depot should cooperate with a better carrier. Ontrac is horrible.
by
Verified Purchase
1 found this review helpful
Oct 23, 2020
Lightweight and it fits inside the plastic containers for storage...
Lightweight and it fits inside the plastic containers for storage and then also quick to recharge!
by
Verified Purchase
Oct 10, 2020
Works great, used it as a back up to my other batteries.
Works great, used it as a back up to my other batteries.