Hello Shoppergirl,
Thank you for your review on the Delta UPstile 32 in. x 60 in. x 60 in. 3-Piece Direct-to-Stud Alcove Tub Surround.
I am very sorry to hear about the inconveniences you faced during installation and I apologize that you ran into issues with needing to purchase additional materials.
We list our Maintenance and Installation manuals as well as installation videos online in an attempt to help prepare our customers for what will be needed during the installation process.
Again, I am so sorry that the information was not clearly listed in the store and if there is absolutely anything else we may be able to help you with, please do not hesitate to give us a call on our warranty and technical support line at 800-355-2721 and we will be happy to help you where we can!
Thank you,
Brandy