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Customer Reviews for Delta UPstile 32 in. x 60 in. x 60 in. 3-Piece Direct-to-Stud Alcove Tub Surround with Customizable Design in White

Internet #302986128

Model #B66414-6032-WH

Store SKU #1002788543

  • Create a custom look for a fraction of the price
  • Choose any tile for recessed channel
  • Install shower walls direct-to-stud

Customer Reviews

  • 3.7
    out of 71 reviews
  • 74% recommend this product
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Showing 1-30 of 71 reviews
My husband has installed many tub surrounds in our different...
My husband has installed many tub surrounds in our different homes but this one was way harder than all the others by far. He had to build all new walls. It's obviously stud to stud because it's so thin. He called it a "tissue paper", not quite that bad but it's thin. I mean this is Delta, it should be great. The local store didn't have any to view so we ordered it because it was what I wanted. After it was up it looks like someone painted it with dirt on the brush. We could have painted our old tiles and it would have looked better. Needless to say we are disappointed in this tub surround. After the tiles were put in the middle it looks somewhat better because that catches the eye.. Other tub surrounds just went up very easily. This one is a lot of work. I wish I could give this a better review but I can't.
by
Response from DeltaFaucetMar 13, 2020
Hello Pat,

Thanks for the review. I am so sorry for the difficulty you are experiencing with the Delta product. I would be more than happy to assist you with this issue. I've reached out to you via email. Please refer to my email for further assistance.

Best regards,
Tanya

Phone: 1-800-345-3358 | Email: customerservice@deltafaucet.com | Facebook/Twitter: @deltafaucet DeltaFaucet
  • Verified Purchase
A little flimsy but ok if you use a lot...
A little flimsy but ok if you use a lot of strapping and reinforcement. The finish is fantastic and looks great for a surround.
by
Response from DeltaFaucetMar 13, 2020
Thank you for your review. We're sorry for any inconvenience with your Delta shower wall set but would be happy to follow up with you about this issue. Please know that all of our products undergo rigorous tests and are made with high-grade materials to ensure long-lasting durability. I have emailed you directly about this model. Please refer to that email for further assistance.

Best regards, Edward DeltaFaucet
  • Verified Purchase
Worst experience online shopping ...
Worst experience online shopping
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Response from DeltaFaucetMar 13, 2020
Thank you for your review, John! I do apologize for any issue you may be having with this product, but will be more than happy to help! Your feedback is important to us, as it helps us refine our products. I have sent you an email, so we can help further assist you with this matter. Feel free to reply to the email, if you need further assistance.

Best Regards, Benjamin DeltaFaucet
  • Verified Purchase
Do not judge a book by its cover. The glass...
Do not judge a book by its cover. The glass encasement (shown in this picture) does not come with the Delta surround. The wall part is the only item that you get and the picture is very deceiving. I like the part where you can customize it with tile and grout but it is acrylic.
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Response from DeltaFaucetMar 13, 2020
Thank you for your feedback, DF! I do apologize for any confusion, regarding the advertising of this product, but will be more than happy to help! Model B66414-6032-WH does not come included with the glass doors shown in the photo. The glass door is shown in the photo, to give customers a reference on how this wall set would look, once installation is completed. I have sent you an email, in case you need further assistance. Feel free to reply to the email, if you are needing further assistance.

Best Regards, Benjamin DeltaFaucet
  • Verified Purchase
This was easy to work with. The 6 inch space...
This was easy to work with. The 6 inch space to add tiles to is a great idea. I did find that the tiles need to be 8mm or 6mm thick. 10 mm seems to be too thick and sticks out too much and I think that 4 mm thick would not fill up the depth enough.
by
  • Verified Purchase
2 found this review helpful
I didn’t put up the panels, my son in law...
I didn’t put up the panels, my son in law did, and he did a wonderful job!!! It looks amazing and I can’t believe that this new tub and shower panels are in my bathroom, and the walls look like real sparkling subway tiles! Great product!
by
  • Verified Purchase
It looked too plasticky, and there were scratches on the...
It looked too plasticky, and there were scratches on the main panel. I returned it.
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Response from DeltaFaucetMar 13, 2020
Hi JL,

I'm sorry that you weren't happy with the quality of the Delta faucet and that it had scratches on it. We try our best to create excellent quality products. Thank you very much for providing this feedback. We work daily on improving are products.

Best regards,
Brandis DeltaFaucet
  • Verified Purchase
I like that I could choose the tile running across the Delta UPstile a lot. I did not install t...
I like that I could choose the tile running across the Delta UPstile a lot. I did not install this myself. It needs to be framed well behind the wall to attach to wall so that it is solid and does not bend when you touch it. Also it needs to be trimmed when finished or one is left with plastic edges sticking out. Once trimmed it looks really nice, so far so good. I have only had it a short time. Not sure how it will hold up over time or clean but certainly improved my old bathtub/shower and was relatively inexpensive. Labor to install cost way more than the UPstile itself.
by
  • Verified Purchase
  • Recommended
The box was damaged and no instructions but there was...
The box was damaged and no instructions but there was a great video tutorial that really helped. It’s really a nice surround
by
  • Verified Purchase
VERY INSTALLER TALENT DEPENDENT. A NOVICE CAN'T DO THIS....
VERY INSTALLER TALENT DEPENDENT. A NOVICE CAN'T DO THIS.
by
  • Verified Purchase
1 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
I returned it. very thin an flimsy....
I returned it. very thin an flimsy.
by
Response from DeltaFaucetMar 13, 2020
Hi, HomeDepotCustomer.

Thank you for taking the time to write a review for your Delta B66414-6032-WH tub surround. We appreciate your feedback. Feedback like yours helps us to become a better company and help us to make updates and modifications to our faucets in the future. Please know that we take extreme pride in all of our products and use only high grade material designed for durability, safety and style. I've reached out to you via email. Please refer to my email for assistance.

Best Regards,
Rosanna DeltaFaucet
  • Verified Purchase
After pre reading the instructions (always a good thing) acquiring...
After pre reading the instructions (always a good thing) acquiring the needed adhesives and furring strips cutting them to specified length and being sure to add studs where needed installation was a snap haven't completed the customized as yet but it will add to the ambiance
by
  • Verified Purchase
1 found this review helpful
Can the Delta UPstile tub surround be used with an existing tub or do you have to buy the Delta 4...
Can the Delta UPstile tub surround be used with an existing tub or do you have to buy the Delta 400 tub?
by
    • Recommended
    5 Star Review
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    4 Star Review
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    5 Star Review
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    It’s very flimsy and hard to install. It looks pretty...
    It’s very flimsy and hard to install. It looks pretty good.
    by
    • Verified Purchase
    As long as the walls were perfect than you are...
    As long as the walls were perfect than you are good. Instead of using 1x3’s I would recommend 3\4 plywood, would make it more stiffer. Instructions were a little had to understand, but doing a dry run first, I was able to figure out what the engineers were trying to say.
    by
    • Verified Purchase
    3 found this review helpful
    Do not have an illusion that the surround is a...
    Do not have an illusion that the surround is a time saving item.The provided pieces are flimsy and require 3/4” backing strips to give any sort of integrity to the panels. So although it’s called a “direct to stud” application, there is still lots of time and effort needed. This was not mentioned.
    by
    Response from DeltaFaucetMar 13, 2020
    Hello,

    Thank you for your review on the Delta UPstile 32 in. x 60 in. x 60 in. 3-Piece Direct-to-Stud Alcove Tub Surround.

    I am very sorry to hear that the surround did not fully meet your expectations due to the way the surround requires to be installed.

    I apologize for any inconvenience you have faced.

    If there is anything going forward that we may be able to help with, please do not hesitate to give us a call on our warranty line at 800-355-2721 and we will be happy to help you where we can.

    Thank you,

    Brandy DeltaFaucet
    • Verified Purchase
    6 found this review helpful
    It was very complicated and not well made...
    It was very complicated and not well made
    by
    Response from DeltaFaucetMar 13, 2020
    Hello,

    Thank you for your review on the Delta UPstile 32 in. x 60 in. x 60 in. 3-Piece Direct-to-Stud Alcove Tub Surround.

    I am very sorry to hear that the wall surround was difficult to install and that you were not fully satisfied with the quality of the surround and I apologize for the inconvenience this may cause.

    If there is anything going forward that we may be able to help with, please do not hesitate to give us a call on our warranty line at 800-355-2721 and we will be happy to help you where we can.

    Thank you,

    Brandy DeltaFaucet
    • Verified Purchase
    3 found this review helpful
    I chose this tub surround because I liked the idea...
    I chose this tub surround because I liked the idea of adding accent tile. The acrylic walls are thin but durable. I installed the panels myself in about 8 hours. The instructions were well written and the online video was helpful. After I installed the accent tile, the surround looked fantastic!
    by
    • Verified Purchase
    Really easy to clean, looks fantastic. ...
    Really easy to clean, looks fantastic.
    by
    Response from DeltaFaucetMar 13, 2020
    Hello Unclepops,

    Thank you for your review on the Delta UPstile 32 in. x 60 in. x 60 in. 3-Piece Direct-to-Stud Alcove Tub Surround.

    I am very happy to hear that you are enjoying the overall appearance of your new surround and that it is very easy to clean!

    If there is anything going forward that we may be able to help with, please do not hesitate to give us a call on our warranty line at 800-355-2721 and we will be happy to help you where we can.

    Thank you,

    Brandy DeltaFaucet
    • Verified Purchase
    Job site friendly, good style modern at a fair price....
    Job site friendly, good style modern at a fair price.
    by
    • Verified Purchase
    Looks good. A bit thinner and floppier than I expected....
    Looks good. A bit thinner and floppier than I expected. Package arrived looking TERRIBLE and I was afraid the walls may be damaged, but they were okay. The subway tile effect is pretty cool looking and I look forward to tiling the in-lay with my own tiles design.
    by
    • Verified Purchase
    1 found this review helpful
    I thought the price would include a wrapping for the...
    I thought the price would include a wrapping for the tub but it was only the walls.
    by
    • Verified Purchase
    This is gorgeous in person and very reasonable price
    We purchase one of these for our budget renovation and we were so impressed. It looks very modern and very clean. It turned out so nice and at a fraction of the price we thought we’d end up paying. Just be forewarned, you do have to purchase the backsplash-trim, it does not come with the product.
    by
    Response from DeltaFaucetMar 13, 2020
    Hello Sarita,

    Thank you for your review on the Delta UPstile 34 in. x 48 in. x 74 in. 3-Piece Direct-To-Stud Alcove Shower Surround.

    I am so pleased to hear that your new wall surround has met your expectations and that it looks great installed!

    If there is anything going forward that we may be able to help with, please do not hesitate to give us a call on our warranty line at 800-355-2721 and we will be happy to help you where we can.

    Thank you,

    Brandy DeltaFaucet
      • Recommended
      1 found this review helpful
      Very easy to install and nice quality. Would definitely...
      Very easy to install and nice quality. Would definitely recommend. Also, manufacturer does not recommend cutting for a window, but I found it to be very easy to do and it still looks great.
      by
      • Verified Purchase
      Installation of this product was very easy just follow the instructions and watch the video. I w...
      Installation of this product was very easy just follow the instructions and watch the video. I would recomend though that if you are installing towel bars/shelves or grip bars that you determine where you will want to place them and put additional 1/3" wood on your studs to reinforce the placement screws if they are nort to be mounted on the 12" spaced 1/3's
      by
      Response from DeltaFaucetMar 13, 2020
      Hello Ross,

      Thank you for your review on the Delta UPstile 60'' x 60" x 32''Bathtub Wall Set. Any feedback that we receive is greatly appreciated.

      I am very glad to hear that you are enjoying your new Delta wall set. Especially the simplicity and ease of installation. Thank you very much for taking the time to rate and share your experience with us, and thank you again for your suggestion regarding the installation of towel bars or shelves.

      If you ever have any questions, concerns, or require anything further please feel free to give us a call at 800-345-3358 and we will be happy to assist you in any way that we can.

      Thank you again!

      Matthew M.
      Delta Faucet Company
      Consumer Care DeltaFaucet
      • Verified Purchase
      • Recommended
      1 found this review helpful
      This product says easy to install. False. Easy for a professional, maybe - not a do-it-yourselfer...
      This product says easy to install. False. Easy for a professional, maybe - not a do-it-yourselfer. The display instructions in the store do not clearly define the 30 additional items you need to purchase to get the tub/ shower intalled. Unless you want to pull huge boxes out in their isles and sit and read there - BEWARE! And, plan much time and patience.
      by
      Response from DeltaFaucetMar 13, 2020
      Hello Shoppergirl,

      Thank you for your review on the Delta UPstile 32 in. x 60 in. x 60 in. 3-Piece Direct-to-Stud Alcove Tub Surround.

      I am very sorry to hear about the inconveniences you faced during installation and I apologize that you ran into issues with needing to purchase additional materials.

      We list our Maintenance and Installation manuals as well as installation videos online in an attempt to help prepare our customers for what will be needed during the installation process.

      Again, I am so sorry that the information was not clearly listed in the store and if there is absolutely anything else we may be able to help you with, please do not hesitate to give us a call on our warranty and technical support line at 800-355-2721 and we will be happy to help you where we can!

      Thank you,

      Brandy DeltaFaucet
      • Verified Purchase
      Showing 1-30 of 71 reviews

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