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Customer Reviews for Edsal 5-Tier Commercial Steel Garage Storage Shelving Unit in Gray (72 in. H x 72 in. W x 18 in. D)

Internet #100661809

Model #UR1872

Store SKU #1000058535

  • Heavy-duty garage storage shelves hold up to 1000 lbs. per shelf
  • Powder-coated baked enamel finish to reduce corrosion & chipping
  • Commercial steel construction provides extra durability

Customer Reviews

  • 3.3
    out of 76 reviews
  • 59% recommend this product
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Showing 1-30 of 76 reviews
The uprights for this shelf unit come in 2 pieces, making it extremely difficult to assemble the ...
The uprights for this shelf unit come in 2 pieces, making it extremely difficult to assemble the unit, even with 2 people. The 2 pieces of the uprights kept disconnecting from the end supports when attempting to add the long side rails to the assembly. Also, the fixed pins on all pieces did not slide easily into their matching slotted holes. They would slide partway in, and then not lock into the hole. It required a lot of beating with a hammer to get all the various pins seated properly in their holes. I have put together a lot of shelving units over the years, and never had this much trouble getting one assembled. I will never buy another one! Don't waste your money on an Edsal shelving unit. If you want one that is sturdy, and easy to assemble, buy a Husky.
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Response from BJB Edsal Product SupportJul 23, 2019
Thank you for your review. We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Please reach out to customerservice@edsal.com and we would be happy to replace any damaged parts. Edsal
  • Verified Purchase
I love the design and ease of assembly. Solved my garage storage issues. Excellent price.
I love the design and ease of assembly. Solved my garage storage issues. Excellent price.
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  • Verified Purchase
  • Recommended
It doesn't come complete and the only way to fix it is to return the hole thing to somehow get th...
It doesn't come complete and the only way to fix it is to return the hole thing to somehow get the brackets that are supposed to come with it in the first place.
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Response from BJB Edsal Product SupportJun 20, 2019
We apologize that your shelving unit was missing parts. Please reach out to customerservice@edsal.com so we can send you replacement parts as soon as possible. Thanks! Edsal
  • Verified Purchase
1 found this review helpful
The studs would not fit all the way into the keyholes even beating them with a hammer. Shelf was ...
The studs would not fit all the way into the keyholes even beating them with a hammer. Shelf was wobbly until I secured it to the wall.
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  • Verified Purchase
1 found this review helpful
No instructions included. Otherwise once we figured out how to...
No instructions included. Otherwise once we figured out how to put it together it went ok
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  • Verified Purchase
The Edsal was well built, but being that it is 72 inches long it should have some kind of support...
The Edsal was well built, but being that it is 72 inches long it should have some kind of support in the middle of the shelves. If you put too much weight on the shelfs they tend to sag.
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  • Verified Purchase
  • Recommended
The shelves themselves are excellent. However they do not contain...
The shelves themselves are excellent. However they do not contain the END CAPS that were on the shelves in the Home Depot store. I was told by homedepot online and Edsel that they are not required to provide what the store shows. And the Edsel guy who delivered the shelves banged hard into the walls
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  • Verified Purchase
1 found this review helpful
Online purchase arrived much sooner than anticipated. I did...
Online purchase arrived much sooner than anticipated. I did ship to store so there was less of a chance of damages from a ups/fed ex delivery, and there were no issues. It went together very easily (I’ve built a dozen similar to this previously; maybe that helped), and it was everything I expected
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  • Verified Purchase
3 Star Review
Rating provided by a verified purchaser
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  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
3 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
Although the packing materials were damaged, the contents were relatively...
Although the packing materials were damaged, the contents were relatively unscathed. Would have preferred some "instructions" on how to put the shelving together - had to obtain some from the Edsal web site.
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  • Verified Purchase
4 Star Review
Rating provided by a verified purchaser
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  • Verified Purchase
Decent quality. I had to look online in how to...
Decent quality. I had to look online in how to assemble the vertical channels.
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  • Verified Purchase
4 Star Review
Rating provided by a verified purchaser
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  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
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  • Verified Purchase
Sturdy. Just what I wanted for storing all my tools...
Sturdy. Just what I wanted for storing all my tools and supplies. I do wish that the joint where the two vertical supports meet (at each corner) were re-inforced, but the joints seem stable enough once the shelves are fully-assembled.
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  • Verified Purchase
Shelving unit is flimsy and can not compete with Gladiator...
Shelving unit is flimsy and can not compete with Gladiator brand which is far superior.is flimsy
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  • Verified Purchase
No feet or non marring caps were supplied for the legs. The units did not assemble naturally plu...
No feet or non marring caps were supplied for the legs. The units did not assemble naturally plumb, level, and square. I would have preferred stronger shelving in a commercial product.
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  • Verified Purchase
  • Recommended
Easy to assemble for 2 people...
Easy to assemble for 2 people
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  • Verified Purchase
The written directions were not complete so we had to call customer service. He did explain how t...
The written directions were not complete so we had to call customer service. He did explain how to turn three foot legs into a six foot tall unit. However, it was not easy to accomplish. When we finally got it put together, it was a great shelf unit. Seems sturdy and looks good.
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  • Verified Purchase
  • Recommended
Junk. Wouldn’t stay together. And no center brace for shelves....
Junk. Wouldn’t stay together. And no center brace for shelves. I welded a piece between centers to keep them from spreading out and letting the shelf fall. Might as well build my own for the price I paid.
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Response from BJB Edsal Product SupportOct 24, 2018
Cory we are sorry you were not happy with your shelf. This unit does not come with a center brace as you stated. Typically our customers have not required one. Please let us know if we can help you further Edsal
  • Verified Purchase
Everything was fine until I went to stack the vertical...
Everything was fine until I went to stack the vertical supports. There were no connections, and the directions did not address stacking. Made it work, but it was an awkward fix.
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  • Verified Purchase
Quality frame, but Edsal didn't provide the metal bracing to put two vertical legs together as th...
Quality frame, but Edsal didn't provide the metal bracing to put two vertical legs together as they used to. The expect you to put the vertical legs together with a horizontal piece. But that doesn't allow that shelf to be in the position that I wanted. How cheap can Edsal get? Also the actual shelf material is of a much cheaper quality than they used to provide. I won't purchase an Edsal shelf anymore.
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  • Verified Purchase
2 found this review helpful
The shelving unit was flimsy and did not have any support in the center of the long shelves. I pu...
The shelving unit was flimsy and did not have any support in the center of the long shelves. I purchased a 48" wide from another manufacture that was much sturdier and had better support. This one could not compare as it wobbled as well. I returned it immediately.
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  • Verified Purchase
3 found this review helpful
I am sure had I ever received this shelving unit it would be fine. I have owned one before. How...
I am sure had I ever received this shelving unit it would be fine. I have owned one before. However, the supplier is poor at customer service, follow-up and shipping.
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  • Verified Purchase
1 found this review helpful
Beware the design places all the weight on the four...
Beware the design places all the weight on the four columns. If you look close the column extend beyond the bottom shelf. This puts all the weight of all your items on the floor at that spot. Thedesign should allow the first shelf to rest on the floor. Like every other vendor I have bought.
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  • Verified Purchase
1 found this review helpful
4 Star Review
Rating provided by a verified purchaser
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  • Verified Purchase
The tabs were poorly machined and difficult to get them to slide in easily into the slots even wh...
The tabs were poorly machined and difficult to get them to slide in easily into the slots even whith a rubber mallet.
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  • Verified Purchase
4 found this review helpful
The supports are tricky
I didn't realize until I tried to assemble them that the vertical supports come in two pieces. Since I didn't have help to assemble them, this was a logistical challenge. What saved the day was using quick release clamps to brace the two vertical supports together using a third support aligned with them temporarily. Then I was able to lean the partially assembled frame up against a wall and install the horizontal supports that braced the vertical supports. The I removed the clamps and continued with the assembly. VERY poor design, splitting the vertical supports in two pieces like that. Once they are assembled, the shelves are fine, but they make it WAY more challenging to assemble than they need to.
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  • Verified Purchase
  • Recommended
Showing 1-30 of 76 reviews