#1 Home Improvement Retailer

Customer Reviews for Feather River Doors 67.5 in. x 81.625 in. Rochester Patina Craftsman Unfinished Smooth Right-Hand Fiberglass Prehung Front Door w/Sidelites

Internet #203126135

Model #A73191-3B4

Store SKU #1000115948

Customer Reviews

  • 4.4
    out of 80 reviews
  • 84% recommend this product
Filter by:
Showing 1-30 of 80 reviews
Very nice door for the price. Only gave it 4 stars because I would have liked an option to have a...
Very nice door for the price. Only gave it 4 stars because I would have liked an option to have a wider jam size. Seems to be well built and was a pretty easy install. Looks great in the space
by
Response from Feather River Cust ServJul 9, 2021
Thanks for the positive review and comment on door quality and value. You do have an option for a 6-9/16" jamb if special ordered at the store. We hope you enjoy your new Rochester Craftsman Smooth Fiberglass Entry Door with Sidelites. Feather River Team FeatherRiverDoor
  • Verified Purchase
  • Recommended
1 found this review helpful
Not worth the money
I spent over $1200 including sidelights. Door looks good...but their doors are horrible and the company refuses to do anything about it. This door leaks snow and ice. May look good, but don't be deceived. I added a storm door and still get leakage. See attached pics. Will NEVER buy another feather river door again.
by
Response from Feather River Cust ServFeb 16, 2021
Thanks for the multiple reviews that you have posted on a number of products. Seems like a different product vs. the photos. Sorry to hear the issue you are experiencing. You can reach out to frcontact@frdoors.com to review your claim. Feather River Customer Service FeatherRiverDoor
    I have not installed the door yet but seems good....
    I have not installed the door yet but seems good. The trim around the window frame of the door is bulging out and needs replacing.
    by
    Response from Feather River Cust ServAug 7, 2020
    Thanks for the positive review and comment. Trim around window frame- you can contact frcontact@frdoors.com to review, frame might need tightened down in an area with the phillips head screws. We hope you enjoy your new Rochester Craftsman Smooth Fiberglass Entry Door with Sidelites. Feather River Team FeatherRiverDoor
    • Verified Purchase
    the door looks great. Just installed it this past weekend and still haven't completed the inside...
    the door looks great. Just installed it this past weekend and still haven't completed the inside trim. The issue with the door is that the strikeplate and deadbolt latch plate did not line up. The door is level, plumb and square. When the plastic retainer was removed from the door, the door dropped 1/4 inch causing an issue with the alignment. The issue had to be at the manufacturer as the gaps between the door and frame are nearly perfect all the way around. If that was resolved i wouldn't have any complaints.
    by
    Response from Feather River Cust ServJan 3, 2020
    Thanks for the review and comments. The plastic retainer is just used for shipping purposes vs. holding the door square. Should be removed once door is initially set so the frame can be then leveled- plumbed and square. Installing the security screws will also help lift up the slab. You can contact us at frcontact@frdoors.com for any questions regarding the installation. We hope you enjoy your new Rochester Craftsman Smooth Fiberglass Entry Door with Sidelites. Feather River Customer Service FeatherRiverDoor
    • DIY
    • Verified Purchase
    1 found this review helpful
    Doors looks Amazing
    Doors looks Amazing
    by
    Response from Feather River Cust ServOct 11, 2019
    We appreciate the 5 Star Review and comment. We hope you enjoy your new Rochester Craftsman Smooth Fiberglass Entry Door with Sidelites. Feather River Team FeatherRiverDoor
    • Verified Purchase
    • Recommended
    Door looks fabulous! Install wasn't too difficult. Love my new door. Thanks!!
    Door looks fabulous! Install wasn't too difficult. Love my new door. Thanks!!
    by
    Response from Feather River Cust ServDec 25, 2018
    Thanks for the 5 Star Review and comments on door looks and ease of installation. We hope you enjoy your new Rochester Craftsman Smooth Fiberglass Door with Sidelites. Feather River Team FeatherRiverDoor
    • Verified Purchase
    • Recommended
    I installed this door (August 2018) and in the main door glass cavity, there is pieces of glass t...
    I installed this door (August 2018) and in the main door glass cavity, there is pieces of glass that are not secured tight. When opening and shutting it you can hear the rattle. I called feather river doors and they told me it was an expand and contract set up... well I installed in late summer and its now winter, and it still has got the same problem.
    by
    Response from Feather River Cust ServDec 14, 2018
    Thanks for the review and sorry to hear about your complaint. Decorative glass has individual panes inlaid into caming- it will have some play. As far as rattiling- if a door is slammed glass will rattle and I guess the amount of rattle is dependent upon the noise sensitivity of that customer. Rattling is not a defect unless you have internal cracked glass. If you have any additional questions you can contact us a frcontact@frdoors.com FeatherRiverDoor
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Real decent quality. Solid, sturdy, gives a secure sense. I am in California, and oil based pain...
    Real decent quality. Solid, sturdy, gives a secure sense. I am in California, and oil based paints are almost non existent here. If you can, per the manufacturer's recommendation, I suggest using oil base paint as latex enamels don't flow anywhere near as well.
    by
    • Verified Purchase
    • Recommended
    2 found this review helpful
    I never looked at this door in store, only online. I absolutely LOVE it!! No damage during shipp...
    I never looked at this door in store, only online. I absolutely LOVE it!! No damage during shipping in any way. Everything was absolutely square on it. Took old out, put new in and we were done. This was an easy DIY for us. Would definitely buy again. Weatherstripping is extremely good on it as well.
    by
    • Verified Purchase
    • Recommended
    3 found this review helpful
    Avoid this door!
    Door came warped and hinges not mortise properly. When I called for warranty service, they were very rude.
    by
    Response from Feather River Cust ServApr 7, 2024
    Thanks for the multiple reviews and comments along with experience with the warranty department. Sorry to hear about the hinge mortise and warp, sometimes a door can appear to be warped if not installed plumb on the hinge side and latch jamb adjusted for constant contact with weatherstrip. Feather River Customer Service FeatherRiverDoor
      The door is great however the quality control needs help. One sidelight is ? inches taller than the other that creates an uneven gap at the top.
      by
      Response from Feather River Cust ServNov 30, 2023
      Thanks for the review and comment. Not sure how the sidelite would be higher, especially if it was shimmed in those areas with a level base. You can reach out to frcontact@frdoors.com to review. Feather River Team FeatherRiverDoor
      • Verified Purchase
      Beautiful looking door. Very bright inside
      by
      Response from Feather River Cust ServOct 26, 2023
      Thanks for the 5 Star Review and comments on door purchase. We hope you enjoy your new Rochester Craftsman Smooth Fiberglass Entry Door with Sidelites. Feather River Team FeatherRiverDoor
      • Verified Purchase
      by
      • Verified Purchase
      Terrible Workmanship
      Lousy wood cutting job. I used wood putty to cover multiple wood imperfections before I was able to paint. One door weatherstrip was too short. Bottom screws not well positioned. Gaping space between brickmold and door jamb. Door sill was smashed in. Feather River refused to ship a replacement and said I had to either return the whole door or pay for a new door sill which would take 8-10 weeks to get. Kudos to HD (Virginia Beach Celebration) for their help.
      by
      Response from Feather River Cust ServJan 30, 2023
      Thanks for the review and comments. Sorry to hear that you had some additional wood prep prior to painting your unfinished fiberglass door and primed wood jamb. We hope you enjoy your new Rochester Craftsman Smooth Fiberglass Entry Door with Sidelites. Feather River Team FeatherRiverDoor
        Great style. We are very pleased with the quality...
        Great style. We are very pleased with the quality and how easy it was to install. Would highly recommend!
        by
        Response from Feather River Cust ServDec 7, 2022
        Thanks for the 5 Star Review and comments on style, quality, and install. We hope you enjoy your new Rochester Craftsman Smooth Fiberglass Entry Door with Sidelites. Feather River Team FeatherRiverDoor
        • Verified Purchase
        Fantastic door for the price but time will tell!
        Best door for a reasonable price. Follow the instructions closely and the door will fit and paint well, handle gently. Pay most attention to: 1) frame prep. (had to resize frame due to very sloppy old work), 2) shims (cut many, take time, make sure gaps are even and shims tight), 3) sanding for paint (220 to 320 grit, very lightly). I painted red latex semi-gloss, first coat looks awful, other coats great. Some over-glue was cut out, a blemish filled, resized upper strike hole. Beautiful door!
        by
        Response from Feather River Cust ServOct 24, 2022
        Thanks for the 5 Star Review and detailed comments on door, installation, and finishing. We hope you enjoy your new Rochester Craftsman Smooth Fiberglass Entry Door with Sidelites. Feather River Team FeatherRiverDoor
          • Recommended
          Nice door, perfect fit. My wife and I like it...
          Nice door, perfect fit. My wife and I like it very much. Great Purchase
          by
          Response from Feather River Cust ServJun 9, 2022
          We appreciate the 5 Star Review and comments on door purchase. We hope you enjoy your new Rochester Craftsman Smooth Fiberglass Entry Door with Sidelites. Feather River Team FeatherRiverDoor
          • Verified Purchase
          Beautiful door!! Very happy with our purchase...
          Beautiful door!! Very happy with our purchase
          by
          Response from Feather River Cust ServDec 24, 2021
          Thanks for the 5 Star Review and comments on door looks. We hope you enjoy your new Rochester Craftsman Smooth Fiberglass Entry Door with Sidelites. Feather River Team FeatherRiverDoor
            For it not to be painted and have to paint...
            For it not to be painted and have to paint yourself I think is of real huge inconvenience waiting 3 months to have it delivered was a huge inconvenience other than that the door itself as perfect
            by
            Response from Feather River Cust ServNov 17, 2021
            Thanks for the positive review and comments. If you wanted a pre-painted door you could special order one at your local store. As noted this door would have been unfinished and needs to be painted. We hope you enjoy your new Rochester Craftsman Smooth Fiberglass Entry Door with Sidelites. Feather River Team FeatherRiverDoor
              Beautiful door and great quality!...
              Beautiful door and great quality!
              by
              Response from Feather River Cust ServSep 21, 2021
              We appreciate the 5 Star Review and comments on quality. We hope you enjoy your new Rochester Craftsman Smooth Fiberglass Entry Door with Sidelites. Feather River Team FeatherRiverDoor
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
                by
                Response from Feather River Cust ServJan 15, 2021
                Thanks for the 5 Star Review. We hope you enjoy your new Rochester Craftsman Smooth Fiberglass Entry Door with Sidelites. Feather River Team FeatherRiverDoor
                • Verified Purchase
                Not as thick as I was hoping....
                Not as thick as I was hoping.
                by
                Response from Feather River Cust ServDec 18, 2020
                Thanks for the review. Assuming you were looking for a 6-9/16" jamb vs. 4-9/16". We hope you enjoy your new Rochester Craftsman Smooth Fiberglass Entry Door with Sidelites. Feather River Team FeatherRiverDoor
                • Verified Purchase
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
                by
                Response from Feather River Cust ServDec 5, 2020
                Thanks for the 5 Star Review. We hope you enjoy your new Rochester Craftsman Smooth Fiberglass Entry Door with Sidelites. Feather River Team FeatherRiverDoor
                • Verified Purchase
                Value for your dollar, easy installation, triple pane sidelights, quality materials, insulated do...
                Value for your dollar, easy installation, triple pane sidelights, quality materials, insulated door, lets in lots of light on once dark area, will be little maintenance, and beautiful appearance. Has been installed over a month. Love it
                by
                Response from Feather River Cust ServNov 13, 2020
                Thanks for the 5 Star Review and multiple comments on your purchase. We hope you enjoy your new Rochester Craftsman Smooth Fiberglass Entry Door with Sidelites. Feather River Team FeatherRiverDoor
                • Verified Purchase
                • Recommended
                Like most doors manufactured today, the factory rushes to build the doors. I really wish they wou...
                Like most doors manufactured today, the factory rushes to build the doors. I really wish they would take a little more time on the door hinges. They are the most important part of the door, while installing them. Overall, I satisfied!
                by
                Response from Feather River Cust ServNov 11, 2020
                Thanks for the positive review and comments, sorry to hear about the hinge issue. We hope you enjoy your new Rochester Craftsman Smooth Fiberglass Entry Door with Sidelites. Feather River Team FeatherRiverDoor
                • Verified Purchase
                • Recommended
                First of all the delivery man did not even ring...
                First of all the delivery man did not even ring my bell to let me know he was here. Just left them in the driveway. Secondly they were slightly larger than advertised. I had to cut the opening larger to make them fit
                by
                Response from Feather River Cust ServNov 11, 2020
                Thanks for the positive review and comments. Sorry to hear about the delivery service, as it relates to the size of the actual unit it is clearly shown in the description along with rough opening listed in the attributes area. We hope you enjoy your new Rochester Craftsman Smooth Fiberglass Entry Door with Sidelites. Feather River Team FeatherRiverDoor
                • Verified Purchase
                by
                • Verified Purchase
                We love our new door. We get lots of compliments...
                We love our new door. We get lots of compliments on it. The price was so affordable, better than any of the other hardware stores. We are very happy with our purchase!
                by
                Response from Feather River Cust ServOct 26, 2020
                Thanks for the 5 Star Review and comments on door looks and value. We hope you enjoy your new Rochester Craftsman Smooth Fiberglass Entry Door with Sidelites. Feather River Team FeatherRiverDoor
                • Verified Purchase
                The door fit like a glove. It is an excellent...
                The door fit like a glove. It is an excellent compliment to our entry way.
                by
                Response from Feather River Cust ServOct 26, 2020
                We appreciate the 5 Star Review and comment on new curb appeal. We hope you enjoy your new Rochester Craftsman Smooth Fiberglass Entry Door with Sidelites. Feather River Team FeatherRiverDoor
                • Verified Purchase
                by
                • Verified Purchase
                Showing 1-30 of 80 reviews

                Frequently Bought Together

                +
                +
                Price:
                $2308.00

                Compare Similar Items

                current item

                Door Configuration

                Single door with Sidelites

                Single door with Sidelites

                Single door with Sidelites

                Single door with Sidelites

                Door Handing

                Right-Hand/Inswing

                Right-Hand/Inswing

                Right-Hand/Inswing

                Left-Hand/Inswing

                Glass Layout

                1/4 Lite

                1/2 Lite

                1/4 Lite

                1/4 Lite

                Glass Style

                Decorative Glass

                Decorative Glass

                Decorative Glass

                Decorative Glass

                Door Type

                Exterior Prehung

                Exterior Prehung

                Exterior Prehung

                Exterior Prehung