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Customer Reviews for FlexStone Royale 36 in. x 60 in. x 80 in. 11-Piece Easy Up Adhesive Alcove Bathtub/Shower Wall Surround in Golden Beaches

Internet #311688963

Model #SSK60367831GB

Store SKU #1004850063

  • Composite polyvinyl panels are lightweight and easy to install
  • High-definition imagery looks just like real stone
  • Smooth, non-porous surface is easy to clean and maintain

Customer Reviews

  • 4.4
    out of 332 reviews
  • 74% recommend this product
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Showing 1-30 of 332 reviews
This product is very poor quality, especially for the high price tag. Not at all worth the money....
This product is very poor quality, especially for the high price tag. Not at all worth the money. The panels are very thin and the finish is poor. This product looks cheap, feels cheap and the color Boticcino Cream was not what I expected. Returned it immediately and decided to tile instead.
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Response from FlexStone Product ExpertNov 20, 2019
We're sorry to hear that our Royale kit did not meet your expectations. We are interested in hearing your feedback and learning why you were disappointed. Customer feedback like yours is valuable to us as we continually work to improve our products. Please give us a call at 1-877-941-3662. We look forward to speaking with you. FlexStone
    17 found this review helpful
    We are very pleased with this shower unit. It is easily installed and easy to keep clean.
    We are very pleased with this shower unit. It is easily installed and easy to keep clean.
    by
    • Verified Purchase
    • Recommended
    9 found this review helpful
    I really love this shower wall. My husband installed it and he said it was very easy to work with...
    I really love this shower wall. My husband installed it and he said it was very easy to work with. He was able to cut it with a utility knife (using several passes as instructed). It went up quickly and easily. It came with a protective film of plastic to protect it during installation which you just peel off when you're ready. We have an old house with uneven walls and ceiling and an old cast iron tub without feet that sits in the corner of the bathroom. The trim pieces hide the unevenness of the walls and we didn't have to use the 3rd panel since we only have two walls for the shower. The color matched caulk which is included matched very well too. I've used the shower for two weeks now and it's very durable and waterproof. It's beautiful and professional looking and really improved the look of the bathroom. If you're looking to update/repair your shower at a fraction of the cost of a professional, with a durable product and a professional look, I highly recommend this product.
    by
    • Verified Purchase
    • Recommended
    15 found this review helpful
    Love our Royale shower wall surround in Calacatta white! When our plumber came in last week to i...
    Love our Royale shower wall surround in Calacatta white! When our plumber came in last week to install the shower arm and had to touch the walls to determine that it wasn't marble - I knew we had made the right choice. We have received several compliments from the sub-contractors - and hubby and I put the panels up! We watched the videos from Flexstone several times to be certain we were doing things correctly, and took our time. Results are awesome!
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      • Recommended
      15 found this review helpful
      I absolutely LOOOOOOVE this!! It's beautiful, and functional. My contractors were able to remove ...
      I absolutely LOOOOOOVE this!! It's beautiful, and functional. My contractors were able to remove my old shower/tub unit and install this one in the same day. I was able to use the shower the next day when the caulking dried. I think it is just as nice as tile, without the hassle, days of installation and upkeep on the grout. I would definitely recommend this product.
      by
      • Verified Purchase
      • Recommended
      18 found this review helpful
      Flexstone Royale surround in Calcutta
      We just completed our bathroom remodel and love the new shower. The Flexstone was easy to work with and installed quickly. We had profesionly installed but this would be a good product for a diy project. It looks great.
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        • Recommended
        16 found this review helpful
        interesting ?
        I was a little confused when i picked this up because it was not the box of a insert shower, it was flat. Also i think the home depot associates where confused because it took the receiving manager to find it. So we were there about 45 min to pick up a internet order. Essentially this was foam board that u if u put it up correctly can be water proof. We installed for a client but for the price u can do real tile. Only time will tell how it holds up to being a shower.
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        Response from FlexStone Product ExpertJan 21, 2019
        We're sorry that this product did not meet your expectations. As the description clearly states, this is a multi-piece wall surround system with flat panels, not a shower insert. Thousands of FlexStone shower surround systems have been installed and enjoyed by satisfied customers. The product carries a 5-year warranty to provide added peace of mind in knowing that the product will remain looking beautiful for many years to come. FlexStone
          9 found this review helpful
          It's a beautiful product. It was shipped well, no damage...only time will tell ! I feel as though...
          It's a beautiful product. It was shipped well, no damage...only time will tell ! I feel as though it's a bit pricey for the actual material...I do love it though! It's not quite finished
          by
          • Verified Purchase
          • Recommended
          6 found this review helpful
          Installation complete in one bath and now considering for second bath. Fits the need in odd size ...
          Installation complete in one bath and now considering for second bath. Fits the need in odd size configuration so common in manufactured homes. Easy to work with, light weight, great information videos on FlexStone website. A true DIY product that gives a professional look when complete!
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            • Recommended
            9 found this review helpful
            I just finished installing the Flexstone Alaskan Ivory shower surround after removing a Jacuzzi t...
            I just finished installing the Flexstone Alaskan Ivory shower surround after removing a Jacuzzi tub. I live in a mobile home where measurements are not always perfect. We removed all the drywall down to the studs and installed mold and moisture resistant drywall. The Flexstone installation was the easiest of the entire project. We applied the adhesive to the drywall and then set the Flexstone to the wall, much easier to handle. Adhesive "took" right away so proper pre-measurement is important. The pieces were slightly larger in inches so trimming was necessary but again easy. The matching silicone was perfect for the sides and borders. The shipping was quick, no damage in delivery. The best part about the Flexstone is the quick and easy squeegeeing of the walls after a shower. No grout or bumpy tile to contend with and no mold build-up on the grout. Totally thrilled the product.
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              • Recommended
              24 found this review helpful
              Product is well made and once installed it should work very well. It is a product for those seniors who don’t want to clean grount anymore.
              by
              • Verified Purchase
              One of the worst experiences I have encountered. Communication was horrible, both shipments were damaged (as in had a forklift go through the product in both cases). And since this pushed my project end date back my buisness lost money. And I still had to use a partially damaged product due to not being able to wait another 2 weeks for a 3rd damaged shipment.
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              Response from FlexStone Product ExpertApr 18, 2024
              Hello Brandon, we're sorry to hear about your order experience with our Royale Kit in Calypso. Please feel free to reach out to us at either 877-941-3662 or at flexstoneinfo@designimaging.com, and we'd be happy to discuss this with you in greater detail. FlexStone
              • Verified Purchase
              by
              • Verified Purchase
              Ordered twice, arrived damaged twice.
              There seems to be some packaging or shipping issues as both surrounds arrived damaged and unusable.
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              Response from FlexStone Product ExpertMar 25, 2024
              Hello, we're sorry to hear you experienced shipping damage with your purchase of our Calacatta White Royale Kit. Please feel free to give us a call at 877-941-3662 or email us at flexstoneinfo@designimaging.com, and we'd be happy to discuss this further with you. FlexStone
                Replaced Tub w/Shower
                by
                • Verified Purchase
                We love our new shower! Beautiful color, material, texture and spa-like!
                by
                • Verified Purchase
                by
                • Verified Purchase
                DAMAGED IN SHIPPING
                I ordered this product and it was damaged in shipping. Neither HD or Flexstone want to take accountability to expedite a replacement. Instead they point fingers while I wait another 10+ days to receive a replacement while my bathroom is out of commission. That is if the third party shipper can deliver without damaging again.....
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                Response from FlexStone Product ExpertMar 14, 2024
                Hello, we're sorry to hear you had a poor experience with our Triton Royale Kit delivery. While shipping damage is not covered by the product warranty generally, we do try to assist in getting new materials made and shipped out as quickly as possible. Please give us a call at 877-941-3662 or email us at flexstoneinfo@designimaging.com, and we'd be happy to discuss any concerns you may have. FlexStone
                  by
                  • Verified Purchase
                  Waiting for demolition & installation next week 03/04/24
                  by
                  • Verified Purchase
                  Went up rather quickly and looks wonderful!
                  by
                  • Verified Purchase
                  by
                  • Verified Purchase
                  good quality and included everything I needed. Was easy to install. Also because I had to modify the size to fit my desired space it was easy to cut and fit in place.
                  by
                  • Verified Purchase
                  Garbage
                  I've installed many tub and shower surrounds as I am a Master Plumber and Plumbing Contractor and this is by far the worst item I've ever installed. Homeowner purchase the item. Takes about 3 to 4 times as long as a standard fiberglass tub/shower surround kit. Waste of time and money. I had to charge 3x the standard tub surrounds install price due how much longer it takes, coupled with all of the added products needed to install. I wouldn't put this product in a house of someone I hate.
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                  Response from FlexStone Product ExpertFeb 19, 2024
                  Hello, we're sorry to hear you had a poor experience with our Triton Royale Kit. Please give us a call at 877-941-3662 or email us at flexstoneinfo@designimaging.com, and we'd be happy to discuss any concerns you may have. FlexStone
                    1 found this review helpful
                    by
                    • Verified Purchase
                    Beautiful shower enclosure, easy to install
                    This is a beautiful shower wall kit that was easy for me to install. However to install it yourself, you need to have some basic tool skills. When planning, be sure to go to Flexstone's website and order up to 3 different color samples free of charge. This helped me in deciding the proper finish and to see the thickness and quality of the product. I would have rated this 5 stars but the back panel had a badly damaged edge. Fortunately my shower was 54" wide and I was able cut off the damage.
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                      • Recommended
                      Looks great. Feels sturdy. The Pro Shop was terrific to work with to select just what we wanted.
                      by
                      • Verified Purchase
                      COntractor found it seasy to install. Like the corner strips on the outside of the surround corners, allowing silicone caulkt on inside. Supplied adhesive worked well.
                      by
                      • Verified Purchase
                      by
                      • Verified Purchase
                      Product arrived at My Home damaged had to wait two weeks to get a replacement. it held my project up for two weeks now that it’s installed. It looks beautiful.
                      by
                      • Verified Purchase
                      Showing 1-30 of 332 reviews

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