Easy install, great price. Door flimsey when shutting....
Easy install, great price. Door flimsey when shutting.
by
Verified Purchase
Dec 15, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Dec 12, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Dec 5, 2020
Easy to install, just what I needed....
Easy to install, just what I needed.
by
Verified Purchase
Nov 26, 2020
Unfortunatley this was to big for my shower. I had to return it. It was good quality.
Unfortunatley this was to big for my shower.
I had to return it. It was good quality.
by
Verified Purchase
Recommended
Nov 19, 2020
Very easy assembly and when we had an issue with...
Very easy assembly and when we had an issue with one part, we called the company and they shipped it to us right away.
by
Verified Purchase
Nov 13, 2020
Worst directions.
The door seems heavy and sturdy. The directions were much to be desired. Read them thoroughly beginning to end several times. Needs to show and explain the pictures much better. Some of the screws did not easily attach, were hard to screw in, they don't explain that the slip jamb should have the screw holes facing into the shower. Overall, I got the job done.
by
Recommended
1 found this review helpful
Nov 10, 2020
Once we got the right size it was an easy...
Once we got the right size it was an easy install. Very happy with the door!
by
Verified Purchase
Oct 26, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from FranklinBrassSupportOct 26, 2020
HomeDepotCustomer, Thank you for your feedback. We apologize that the Franklin Brass 32 in. x 63-3/4 in. Framed Pivot Shower Door was not a good fit for your enclosure. We apologize for this inconvenience. If you have any additional questions our Delta Shower Door Specialists are available to address any additional questions or concerns that you may have. They are available Monday - Friday 9:00 a.m. - 6:00 p.m. EST and can be reached at 800.964.4850 or by email at customersolutions@deltashowerdoors.com. - Best, Shower Doors Customer Care Team
Verified Purchase
Oct 24, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from FranklinBrassSupportOct 26, 2020
HomeDepotCustomer, Thank you for your feedback. We apologize that the Franklin Brass 32 in. x 63-3/4 in. Framed Pivot Shower Door was not a good fit for your enclosure. We apologize for this inconvenience. If you have any additional questions our Delta Shower Door Specialists are available to address any additional questions or concerns that you may have. They are available Monday - Friday 9:00 a.m. - 6:00 p.m. EST and can be reached at 800.964.4850 or by email at customersolutions@deltashowerdoors.com. - Best, Shower Doors Customer Care Team
Verified Purchase
Oct 8, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Sep 8, 2020
The door arrived promptly, and was not difficult to install with good instructions. However, it t...
The door arrived promptly, and was not difficult to install with good instructions. However, it took some minor modifications in order to fit the standard shower stall opening, as the shower stall has curved corners at the bottom, while the door as shipped has sharp square angles that prevent it from setting into the stall opening without rounding the bottom corners. With that modification, it fit well into the opening. The bigger issue is that the door leaks badly at the bottom of the door across the entire bottom. The seal strip has about an 1/8th inch opening across the entire bottom of the door. The result is that when shower water splashes on the door sill inside of the shower, it splashes out the opening soaking the bathroom floor in the area around the shower to about 6 inches out from the door! I was careful to follow the installation instructions, so it is not an installation issue, but a defect in the design of the seal at the bottom of the door.
This was purchased as a replacement for the door that had been on the shower for more than a decade, and was very similar to this one, but until the seal at the bottom failed by ripping off the door had not leaked! So, I am disappointed with the product in that while it looks very good, and was not difficult to install, it fails to seal water in the shower stall.
by
Response from FranklinBrassSupportSep 10, 2020
Chris, Thank you for your thoughts on the Franklin Brass Framed Pivot Shower Door. There are many factors which can contribute to a water leakage. We take each report seriously and reach out to customers to find a solution that is unique to their experience. A specialist will reach out to you directly to see if we can help you reach a resolution. - Best, Shower Doors Team
Verified Purchase
2 found this review helpful
Aug 25, 2020
Quality seems to be quite good installation was a snap...
Quality seems to be quite good installation was a snap
by
Verified Purchase
Aug 25, 2020
yeah , I bought this thinking it was a great...
yeah , I bought this thinking it was a great deal! Until I tried to install it. the instructions were a little hard for me to follow regarding the tiny little piece of metal that was supposed to fit at the bottom of the frame. the door itself is very nice quality but I took mine back the frame is bad quality . mu opinion. it is a dont buy! and I told them that when I returned it!
by
Response from FranklinBrassSupportAug 26, 2020
happycamper, Thank you for taking the time to leave us your thoughts on the Franklin Brass 32 in. x 63-3/4 in. Framed Pivot Shower Door in Chrome with Rain Glass. I am sorry that you were not satisfied with your shower door. We do have other models of bathtub doors that might better suit your needs. Please feel free to give our Delta Shower Door Specialists a call as they are a great resource for any installation questions or concerns you might have. They are available Monday - Friday 9:00 a.m. - 6:00 p.m. EST and can be reached at 800.964.4850 or by email at customersolutions@deltashowerdoors.com. - Best, Delta Shower Doors Team
Verified Purchase
1 found this review helpful
Aug 25, 2020
Great, fitted properly....
Great, fitted properly.
by
Verified Purchase
Aug 18, 2020
Not impressed with the design. The bottom seal is...
Not impressed with the design. The bottom seal is poor.
by
Response from FranklinBrassSupportAug 19, 2020
Dear Disappointed, We are sorry to hear that you are not completely satisfied. Please feel free to reach out to a Specialist to share any further concerns, or to acquire any replacement parts you may need. They can be reached at 800-964-4850 Monday - Friday 9am-6pm EST, or via email at customersolutions@deltashowerdoors.com. - Best, Delta Shower Doors Team
Verified Purchase
Aug 18, 2020
No issues product exactly what was needed...
No issues product exactly what was needed
by
Verified Purchase
Aug 14, 2020
Install straight forward, easy. I don’t care for the thin...
Install straight forward, easy. I don’t care for the thin threshold piece, it makes it all look cheap.
by
Verified Purchase
Aug 14, 2020
Good value and looks fine. Instructions weren't super clear, but...
Good value and looks fine. Instructions weren't super clear, but adequate. My fiberglass enclosure has radiused corners, which made it a little more difficult.
by
Verified Purchase
Aug 14, 2020
The door does not align well when installed. The...
The door does not align well when installed. The magnetic strip has a difficult time staying in place. Be prepared to have to do special cutting.
by
Verified Purchase
Aug 8, 2020
The door is very nice and not too hard for two people to hang.
The door is very nice and not too hard for two people to hang.
by
Verified Purchase
Recommended
Aug 4, 2020
by
Verified Purchase
Jul 22, 2020
Good door, versatile and easy to install. Hardware was...
Good door, versatile and easy to install. Hardware was good and instructions were pretty clear.
by
Verified Purchase
Jul 15, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jul 15, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jul 15, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jul 7, 2020
not very well made.
not very well made.
by
Response from FranklinBrassSupportJul 8, 2020
Dear Jim, We are sorry to hear that you are not completely satisfied. Please feel free to reach out to a Specialist if you would like to share further details about your experience. They can be reached at 800-964-4850 Monday - Friday 9am-6pm EST, or via email at customersolutions@deltashowerdoors.com. - Best, Customer Care Team
Verified Purchase
Jun 23, 2020
Great door but instruction are bad....
Great door but instruction are bad.
by
Verified Purchase
Jun 16, 2020
nice pivot door, the only complaint is the instructions are not as clear as they could be, The in...
nice pivot door, the only complaint is the instructions are not as clear as they could be, The instruction are more like an exploding view.
by
Verified Purchase
Recommended
Jun 16, 2020
I bought this door due to an emergency and was quite surprised how nice looks for the money.
I bought this door due to an emergency and was quite surprised how nice looks for the money.