This machine is awesome especially when compared to some popular brands with reviews that all left me worried about buying a washer for my new home. I shopped around before finally settling on my Frigidaire 4.1 cu. ft top load washer which surprisingly didnt even come up in any of the top rated washer reviews. In fact, I found it after becoming frustrated in my search and only after thinking about the great washer that i had in my old rental apartment which was so good that i had to go through hoops to figure out the exact brand and model (Frigidaire 4.1 cu. ft) and then I placed my order....It's not dreamy perfect but it meets most of my laundry needs and expectation by far and gets my clothes very nice and clean. I especially love that i can see all phases of the laundry cycle through the glass top and I have several wash options that are available with great water levels and agitation. Delivery and install was great too.... My only concern so far is that I occassionally hear a heavy thumping sound during the rinse fill cycle. This is something i'm watching and will report if it persists.
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Verified Purchase
Mar 24, 2024
Washing machine
[This review was collected as part of a promotion.] The washing machine has met and exceeded my expectations. I have and will continue to recommend Frigidaire appliances. Frigidaire will be the brand I look at for my future Appliance needs.
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Customer review from frigidaire.com
Dec 16, 2023
Very Nice Washer
[This review was collected as part of a promotion.] I like the glass top and it seems very efficient.
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Customer review from frigidaire.com
Jul 15, 2023
[This review was collected as part of a promotion.] The unit works perfect! I love it
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Customer review from frigidaire.com
May 22, 2023
Help plz
[This review was collected as part of a promotion.] I need help with my washer max fill
Don’t drain the water!!!
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Customer review from frigidaire.com
Apr 19, 2023
Excellent Washer
[This review was collected as part of a promotion.] Me and my wife Jordan just bought a brand new LENNAR house and we were so blessed to also get this amazing Frigidaire washer.
This washer is really great with lots of washing modes that are just perfect for all the types of clothes that we have. So far it has been doing an excellent job keeping our clothes fresh and clean and we will use it even more in the upcoming months since we are expecting our second child.
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Customer review from frigidaire.com
Apr 9, 2023
Piece of junk. Flooded our home after only 12 days.
[This review was collected as part of a promotion.] Flooded home after only 2 weeks owning it. Brand new. I will never purchase another Frigidaire product again. Will be contacting customer service tomorrow. I want my money back.
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Response from Online Outreach SpecialistApr 11, 2023
Hello! We apologize that this has been your experience with your refrigerator for such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we understand a technician is in the process of resolving your concerns. In the event they are unable to, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Customer review from frigidaire.com
Mar 16, 2023
A Piece of Junk
This machine is terrible - do not buy one
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Response from Online Outreach SpecialistMar 20, 2023
Hello, David Phillips.
We’re saddened to hear about your experience with the Top Load Washers and the service received. This is not the effortless experience we want for any of our consumers. Rest assured that we value your feedback and will continue to make quality our top priority. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Warmest Regards,
Angel
Customer review from frigidaire.com
Dec 22, 2022
frigidaire max fill washer fftw4120sw1
[This review was collected as part of a promotion.] The washer we have is only 2 years old, this past year we noticed we have unbalanced issues when having smaller loads due to the agitator redistributing the items to one side of the drum causing unbalanced problems during spin cycles, now we been washing smaller loads in the past when we first bought the washer and the washer handled the items well so I assumed that the suspension rods was damaged, so I replaced all 4 suspension this month, I did notice that I had 1 bad rear suspension rod, so I thought this would actually work come to find out that the problem still exists even with 4 new suspension rods. So from reading all reviews and frequently asked questions on the website seems like it is just a design flaw, so as of right now I will deal with not washing light loads until we purchase a new washer, if it was not for the agitator throwing clothes to one side of the drum causing unbalanced this washer would actually be a good washer.
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Response from Online Outreach SpecialistDec 28, 2022
Hello randycreed! We regret to hear about your experience with this unit. We can certainly understand your frustration and we recommend that you consult with an authorized technician to have your appliance assessed. You can locate a local technician at this link: https://www.frigidaire.com/Owner-Center/Service--Repair/. For additional help, please do not hesitate to reach out to us at 800-374-4432. We are available Monday – Friday 8:30am-8pm EST. Kindly, Kiara
Customer review from frigidaire.com
Aug 21, 2022
This machine was included in the price of our home. We were excited to have a brand new fancy washing machine. We've been in our home for about 14 months now, and recently this E3 error code came up. The manual literally says the solution for the E3 code is to "close the door". However, the door was completely closed the whole time. Upon further research online, I determined that it was the lid lock. I took out the two back screws, as instructed in a repair video, and opened the machine so I could access the lid lock. I found that the lid lock was still engaging, as I could pop it out and in with my finger. Another online user said it was probably the control board which sends the signal to engage the lid lock. There wasn't much I could do about it, but I ensured all of the wires were connected properly, and that everything was snug in its proper housing. Upon continuing to try and get this machine to work, I found that the lid will literally lock and then immediately unlock itself. The machine won't run if the lid lock is not in place. My main point here is that it is LUDICROUS for such a tiny glitch to render such an advanced machine completely useless. This is appalling and unacceptable for a product at this price point.
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Response from Online Outreach Specialist Aug 23, 2022
We value your feedback, CThomeowner. We are sad to learn that this happened with your washer. Please remember that although we place a great deal of emphasis on quality control, there are occasions when even the best products may malfunction. Nonetheless, we would be glad to assist you with this matter. Typically in this situation, having an authorized service provider come out to your home would be the best option. We understand that your appliance is slightly outside the manufacturer's warranty period, however, we are happy to explore available assistance opportunities. To do this, please contact us by phone at 800-374-4432 or Live Chat via our website. We are available between 8:30 am and 8 pm EST, Monday through Friday. We look forward to supporting you! ~Keyanna
Customer review from frigidaire.com
Jul 22, 2022
Love the washer
[This review was collected as part of a promotion.] The Frigidaire top loader washer is spectacular! My laundry results in much cleaner clothes than my previous, GE front loader. I wish I had a matching Frigidaire dryer to complete the set…
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Customer review from frigidaire.com
Jun 23, 2022
Great Product
[This review was collected as part of a promotion.] Love my washer and dryer. They are so adorable. They both work great. Just a little louder than I’d like but still a great buy.
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Response from Online Outreach SpecialistJul 11, 2022
Hello, Charita81! Welcome to the Frigidaire family! It's great to hear that the washer is working so well for you. We'll be happy to help with any questions that you may have about using your appliance. Please feel free to Live Chat with us on Frigidaire.com or contact us by phone at 1-80-374-4432, Mon-Fri, 8:30 am-8:00 pm EST. -Katrina
Customer review from frigidaire.com
Dec 25, 2021
Awesome product!
Thank you! We absolutely love this brand! We highly recommend it
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Recommended
Aug 27, 2021
New Technology for an Old User
[This review was collected as part of a promotion.] I bought this washer to replace a 22 year old machine. The new technology makes it easy to get great results. This washer runs quietly, uses less water by monitoring loads size, and delivers clean clothes.
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Customer review from frigidaire.com
Jul 11, 2021
Love the top load
[This review was collected as part of a promotion.] Purchased this washer to match the new dryer I needed. I had a Samsung front load washer and matching dryer. Both were 5yrs old and the heating element kept burning out on the dryer (3x). I purchased the washer in order to have the matching set. I love not having to bend down to load/unload the washer. Gave 4 starts only because it’s a little louder than a front loader and the “quick wash” cycle takes over an hour. I’ve had it for almost a month.
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Customer review from frigidaire.com
Jun 28, 2021
We love it!
[This review was collected as part of a promotion.] My husband and I are very happy with this new Frigidaire washing machine. We both think the clothes come out much cleaner, and it's so user friendly to figure out how it works. It looks beautiful, too. We love how the lid stays open in every position (the last one kept slamming down on us!) The size is fantastic for large loads, and it operates quietly.
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Customer review from frigidaire.com
May 1, 2021
Awesome features
[This review was collected as part of a promotion.] I bought a washer and it’s very good wash clothes very fast
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Customer review from frigidaire.com
Apr 20, 2021
Love it
[This review was collected as part of a promotion.] I am very pleased with my purchase love all the features
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Customer review from frigidaire.com
Mar 3, 2021
Im so impressed!
[This review was collected as part of a promotion.] Love the glass top on this machine. It's quiet, love all the options as far as settings and my clothes come out smelling so amazing I've had no issues at all with this machine it works wonderfully!
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Customer review from frigidaire.com
Jan 28, 2021
Sleek design!
[This review was collected as part of a promotion.] We purchased this about 2 weeks ago and so far
So good! We are more than satisfied! My clothes look and smell so clean and fresh! The best part is the design! The white is so bright and it’s not so bulky! I looks like we spent a lot but it was an amazing deal! I also love the clear top! We can see how it washes everything!
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Customer review from frigidaire.com
Jan 18, 2021
Love the glass the favorites option.
[This review was collected as part of a promotion.] Bought two weeks ago and loving it. It works great.
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Customer review from frigidaire.com
Jan 10, 2021
Awesome washer
[This review was collected as part of a promotion.] We are so happy we bought this washer it washes clothes really good na seven lets you know when it's odd balance.
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Customer review from frigidaire.com
Jan 9, 2021
Washes well with efficiency!
[This review was collected as part of a promotion.] I bought this just under a month ago and it has washed everything superbly. I appreciate the water level sensor which has helped save on our water bill! It has seen everything from dry-fit athletic wear to dirty poopy cloth diapers!
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Customer review from frigidaire.com
Nov 20, 2020
Easy to use
My family is so happy with the product at a affordable price
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Customer review from frigidaire.com
Nov 12, 2020
the smart (not very smart) washing machine
If you are used to selecting your own settings to wash your clothes you should probably forget about it. This washing machine attempts to figure out how much water you need by agitating the load without water first. Often, this causes the clothing to bunch up and trigger the E5 unlevel load setting and stop it altogether. I have had this happen 3 or 4 times on a load and you have to reset it each time. Then when it does decide to work, it often doesn't even get all the items wet during the 1st cycle. The only override is to put it on "Maxi Fill" but that only works on certain cycles. Oh and it leaks. I was impressed at first but this thing is a stinker.
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Response from Outline Outreach SpecialistNov 16, 2020
Hello, Valued Consumer!
Thank you for providing your feedback. We always want to know when one of our owners needs help, and we may have some solutions for this exact issue. For the best washing performance, ensure that the dry load is loaded with smaller items first and then the larger items. Do not overload the washer, the clothes should not be higher than the upper holes in the tub. For the leaking that you are experiencing, please ensure that the water hoses are tightly connected, and the drain pipe is installed correctly. If this doesn’t resolve your concerns, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm EST. -Katrina
Customer review from frigidaire.com
Oct 2, 2020
Happy to recommend
[This review was collected as part of a promotion.] Good quality, features, and price. Just what we needed.
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Customer review from frigidaire.com
Aug 17, 2020
Love window on top
[This review was collected as part of a promotion.] We have one when we moved in our new house mynewbaby
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Customer review from frigidaire.com
Jul 14, 2020
This is by far the best washer we ha e owned! Our other washer had been giving us problems for aw...
This is by far the best washer we ha e owned! Our other washer had been giving us problems for awhile and finally gave out we love this one it’s huge and very powerful!
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Verified Purchase
Recommended
3 found this review helpful
Jul 4, 2020
Item arrived and started okay for the delivery person. He left, and it completed the cycle (empty...
Item arrived and started okay for the delivery person. He left, and it completed the cycle (empty). I started my own cycle with clothes in it, and it stopped working mid cycle. Looked in the Manuel, the error code said to try a few things which we did. The error continued to reoccur. Every cycle we try stops mid cycle and will not compete. I was so excited to have the new washing machine and now it won’t even work, the company is closed for the holiday and my Home Depot email confirmation says I must report any issues within 24 hours of delivery. How can I do that when they’re all closed due to a holiday?
Beyond frustrated and sad.
Don’t buy it....
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18 found this review helpful
Jun 30, 2020
Great washer
[This review was collected as part of a promotion.] Really gets my clothes clean. Get more wash done at one time instead of 4 loads get 2done. Lot's of room to do my comforters