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Customer Reviews for Frigidaire 6,000 BTU 115V Window Air Conditioner Cools 250 Sq. Ft. with Remote Control in White

Internet #308410555

Model #FFRE063WAE

Store SKU #1004059328

  • Features three different fan speeds, for more cooling flexibility
  • Programmable 24-Hour On/Off Timer
  • Maintains preset room temperature for comfort at all times

Customer Reviews

  • 4.3
    out of 2,631 reviews
  • 82% recommend this product
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Showing 1-30 of 2,631 reviews
by
  • Verified Purchase
6000 BTU Window Air Conditioner
[This review was collected as part of a promotion.] This is a wonderful replacement for my close to twenty year old bedroom air conditioner. It cools very well.
by
    TV room AC
    [This review was collected as part of a promotion.] perfect for ease of use and very quiet. Perfect and energy efficient
    by
      Arrived as expected and installed easily.
      by
      • Verified Purchase
      Cools Nicely
      [This review was collected as part of a promotion.] Cools nicely, But a little noisy
      by
        BUYER BEWARE!!!!
        I cannot stress this enough; DO NOT BUY THIS UNIT. I ordered the 8,000 BTU unit April 19th. The weather was barely 80 degrees and it struggled and failed to cool my 180sq ft bedroom. It makes a HORRIBLE crashing noise from ICE melting in the coils and hitting the bottom. Its set to a sensible 68-70 degrees on low fan. Today, I woke up to a puddle of water on my window sill and floor. To say, I am disappointed is an understatement.
        by
        Response from FrigidaireSupportJul 3, 2023
        Good day! We are sorry to hear that you have had to deal with these circumstances. This is not the ownership experience we want for you. Visit your owner's guide and manual, page 7, for a better understanding of normal operating sounds. In the event that the tips provided do not resolve your concerns, please connect with us via live chat or by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Lauren Frigidaire
          7 found this review helpful
          A really "cool" air conditioner
          [This review was collected as part of a promotion.] This is a really cool air conditioner, perfect fit for my cabin by the lake. I mounted it in the loft so I love the remote feature, which also has a LCD thermostat display. This unit also does the job.
          by
            Outside light shines thru air vents
            The air conditioner so far works fine. The only problem I have with this is the light that shines thru the air vent from outside which is bright and distracting when you are trying to sleep during the day. Why???
            by
              • Recommended
              Window AC
              [This review was collected as part of a promotion.] It works great so far
              by
                Great air conditioner
                This air conditioner works well. It was very easy to install. It is a lot quieter than my old ac.
                by
                • Verified Purchase
                • Recommended
                OK unit
                Have used this model and prior generations for years. Good when they work. Most tend to short after a couple years and the compressor gets stuck on which will inevitably freeze the coils. Useless without remote temp sensing (the onboard sensors are about 15 degrees off from ambient temps). This one came with a bad remote, which is stuck at 32F for sensing. Bummer because like I said, when they work they’re great.
                by
                Response from FrigidaireSupportJun 6, 2023
                Hello, Monty! We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers' needs going forward. Please know that our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. If you have any other concerns that we may be able to help with, you can contact us by live chat at www.frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist. -Rox Frigidaire
                  • Recommended
                  Cool and comfortable
                  My new air conditioner works very well. I used it a couple of days ago, and within 20 minutes, my little apartment was cool and comfortable. I also like the features on the remote.
                  by
                  • Verified Purchase
                  • Recommended
                  1 found this review helpful
                  Love these air conditioners I bought a 10 thousamd btu last year this one seems ti be ok. Just now trying it out
                  [This review was collected as part of a promotion.] 6000 btu
                  by
                    Great unit
                    [This review was collected as part of a promotion.] This air conditioner works great so far, cools pretty quickly & quietly too.
                    by
                      6K Window Units
                      Works great! Easy setup. Better than most air direction control in my experience. Purchased to use with generator during extended power outages; hurricanes, etc. Test run on generator was impressive 27-30 deg. temperature delta in 89 deg. outdoor temp.
                      by
                      • Verified Purchase
                      • Recommended
                      3 found this review helpful
                      Great deal on a much needed ac unit
                      I thought we were out of luck during this last heat wave as most local stores were out of larger BTU units. I just happened to come across this 15,000 unit at the great discounted price of $370 from $529. I got another $50 off by opening up a HD credit card, so $320 plus tax with free shipping right to my home, which arrived the very next day. So far, I'm completely satisfied with the unit and it's performance. The living room and dining room are cool and comfortable. Definitely recommended.
                      by
                        • Recommended
                        2 found this review helpful
                        Good machine; cools well.
                        [This review was collected as part of a promotion.] Installation was pretty easy- didn't take any special tools or knowledge that the average person doesn't have. My only wish is that the screw holes for the side extensions were a bit higher up, as i had to shift the whole side extension (on both sides) so that the screws would actually go into the wood of the window frame. Same goes for the center hole on the lip of A/C unit. I had to omit putting the screw there because the hole was not high up enough for the screw to go into the wood of the frame. The only other "issue" I've had with it is a rather loud sound that I would best describe as the fan hitting water. This sound only occurs when the unit has been on for an extended period of time, and is why I believe it comes from condensation of the evaporator. This may also be described in the "Normal operating sounds" of the user manual, so I am overall not concerned.
                        by
                        Response from Online Outreach SpecialistAug 9, 2022
                        Thank you for providing your feedback with our team. We are delighted to hear installation was easy and apologize for the screw holes not lining up where you needed them. The sound you are describe is normal. To make AC units more efficient, accumulated water is tossed up onto the condenser coils allowing them to cool. This causes the noise you are hearing. If there is anything else we can help you with please let us know. You can reach us via Live Chat on our website M-F 8:30 am- 8:00 pm EST. - Kailey
                          Great AC
                          [This review was collected as part of a promotion.] This little ac is amazing. It was easy to install and it does a great job keeping the room cool. I don’t use the remote that came with it.
                          by
                            Keeping Cool during 100°f temperatures
                            [This review was collected as part of a promotion.] I am liking my new Frigidaire 6000 BTU window-mounted room Air conditioner. I was able to assemble/attach the side extenders and install into my window myself. I have been well pleased with Frigidaire.....I also have a big Frigidaire window unit in my leaving room. And have had it for some time now and have had no problems.
                            by
                              Great window unit
                              Great window unit , just what i wanted great brand too, only online ordering and customer service thru home depot in store and customer service call number are the worst they know nothing that could help me , i plan next time to buy it else were , home depot customer service is terrible they just dont know nothing or have helpful employees, online is worst , almost canceled my order.
                              by
                              Response from FrigidaireSupportJul 7, 2022
                              Thanks for your feedback, Rose. It's great to know your appliance is working well for you. Should you have any general questions or concerns, feel free to reach out to us on our branded site M-F 8:30am-8:00pm EST. -Corletta Frigidaire
                              • Verified Purchase
                              2 found this review helpful
                              Gets louder as it gets older
                              When I first purchased this unit I was thrilled. So quiet for my bedroom. However now t makes tapping and dripping noises and there appears to be mold growing on the insulation inside. It also seems to have broken a seal? This is just the third summer with it. Took the second photo after having tried to wipe down the inside.
                              by
                              Response from Online Outreach Specialist Jul 8, 2022
                              ​​Thanks for taking the time to review your AC, Mooink. We are delighted to know that your unit has brought you joy as well as cool air over the years. However, we are sad to learn that you are having some issues. We would be glad to help. Note that your appliance does have some normal sounds of operation that you may encounter. Noises like water dripping, usually indicate droplets of water hitting the condenser. The tapping that you hear could be one of two things or a combination of both. It could be your high-efficiency compressor giving off a high-pitched chatter noise, or the unit is vibrating because of poor wall or window construction or incorrect installation. Ensure that the unit was installed correctly, and if new seals are needed, we would be happy to look into available options for you. Lastly, be sure that the unit is properly draining any excess water. If any assistance is needed, we are available by phone at 800-374-4432 or via Live chat from our website. Reach us between 8:30 am and 8 pm ESt, Monday through Friday. We look forward to supporting you. ~Keyanna
                                Cold and Comfortable
                                First time purchasing a Frigidaire window a/c. It's quiet, cold and comfortable.
                                by
                                • Verified Purchase
                                • Recommended
                                1 found this review helpful
                                Cold and Comfortable
                                [This review was collected as part of a promotion.] This is my first Frigidaire purchase, and I'm completely satisfied with it. Sometimes my room gets so cold that, I will have to adjust the temperature. I am learning how to use the economy feature to my advantage.
                                by
                                  Powerful AC for heatwave on the west coast
                                  We installed the Frigidaire 15,100 BTU window unit AC about 2 weeks ago and could not be happier. We live in a 1600 sq ft single level house and use this 1 window unit to cool the 3 bedrooms. It is saving us from the heat wave on the west coast with temperatures getting to the 100s. We do have side sliding windows and the AC barely fit in our bedroom window. I used a metal rod cut to fit in the window frame to hold the AC in and used plexiglass around the AC with clear weatherproofing tape to give it a nice, professional look.
                                  by
                                    • Recommended
                                    2 found this review helpful
                                    I got this brand on the recommendation of consumer reports. I am disappointed for a number of re...
                                    I got this brand on the recommendation of consumer reports. I am disappointed for a number of reasons. There is no option to vent outside air on this model. This is important to me as it usually cools off at night and so pulling cool air from the outside is enough to cool the room and uses far less energy than running the compressor. Since I can't do that with this model I must set the temperature low and run the compressor. Doing so adds some noises which I didn't expect. The compressor is not that loud and was rated good compared to other brands. However there are other gurgling - clunking sounds which are disturbing when trying to sleep though not loud enough to wake me. Overall it is an OK unit. I like that it is small and I can install it by myself and it cools the bedroom as planned. Another complaint is the design requires additional foam and stuffing to seal it in the window frame. The unit includes various foam pieces which worked for the most part. I did add foamboard cut out to cover the side panel plastic frames as they are not fit well enough to seal properly. This still does not keep outside noise out. There is only a thin styrofoam seal inside the unit and outside noise comes through. If I lived in a noisy area, this might be the last straw in the list of complaints but I and live with it where I am.
                                    by
                                    Response from FrigidaireSupportJul 23, 2021
                                    Hello! This model does not have a fresh air vent, but it does have a Fan Only mode which will cycle air through without running the compressor. This option may work well to gently cool your room without making any excess noises. Thanks for your detailed feedback! ~Ashton Frigidaire
                                    • Verified Purchase
                                    • Recommended
                                    4 found this review helpful
                                    It drains water INSIDE
                                    There are 3 holes in the bottom that are about 4” from the front of the unit, not in the back where drain holes are meant to be. It wasnt until we saw water damage on the ceiling below that we discovered these holes and saw that the window well was FULL if water that then leaked down to the ceiling below. So other than a faulty design that leads to water damage in your house, this works great
                                    by
                                    Response from FrigidaireSupportJul 14, 2021
                                    Oh, no! Jo. We’re sorry to learn this happen to you. We’d like to learn more about your experience. At your earliest convenience, please send us a quick note via our email at socialcare@frigidaire.com, along with your air conditioner’s serial and model number. Thank you for bringing this matter to our attention. -Derrick Frigidaire
                                      • Recommended
                                      5 found this review helpful
                                      Follow the install directions to a T and you will have one of the best AC window units money can ...
                                      Follow the install directions to a T and you will have one of the best AC window units money can buy. I did and it cools my first floor of my house!
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      1 found this review helpful
                                      Energy Efficient w/o Sacrificing Features!
                                      [This review was collected as part of a promotion.] I installed this a/c a few weeks ago and so far it’s been great! It’s only May so I haven’t yet tested it through the hottest parts of a NYC summer. However, we’ve already had some pretty hot days and my room tends to get very very warm as it gets direct sunlight for most of the day and is very small with little airflow. I was surprised at how quickly this a/c was able to cool down the space and am impressed with it’s efficiency- it really only turns on when it needs to. I also love the remote! It tells you the temp of the room and you can set the a/c to adjust based on the temp of the remote. I like to put the remote in the warmest corner of my room furthest away from the a/c so that it cools down the entire room before shutting off. My only complaints so far is that it beeps really loudly whenever you press one of the buttons, which seems unnecessary. Also, the a/c itself is a bit louder than I expected.
                                      by
                                        This unit began “freezing-up” the 1st week it was installed....
                                        This unit began “freezing-up” the 1st week it was installed. Ice forms on the coils and the unit quits blowing. I’ve called Frigidaire 4 times and “because of Covid” they aren’t accepting technical support phone calls on room air conditioners. After getting to the correct service area they said call volume is too large to please contact them via email. I’ve emailed them 3 times but it has been 8 days and I have not heard back.
                                        by
                                        Response from FrigidaireSupportNov 4, 2020
                                        Hello, Lori. Sorry to hear about your experience. We assure you we are here to help with this matter. Please check to make sure the temperature isn’t set too low and set the AC to FAN ONLY mode to defrost. If you are still in need of assistance, our live chat agents will be excited to assist you. Please come chat with us on our branded page for further assistance. -Bianca Frigidaire
                                        • Verified Purchase
                                        21 found this review helpful
                                        Frigidaire air conditioner
                                        Great air conditioner cool the room right away it’s a 10 x 10 room
                                        by
                                          • Recommended
                                          9 found this review helpful
                                          Showing 1-30 of 2,631 reviews

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