Hi there, thanks for taking the time to leave a review. We're sorry to hear about the poor washing and mold inside of your dishwasher. We're sure that this was frustrating for you. For poor washing, there is an article on our website titled "DISHWASHER - POOR WASH PERFORMANCE" that may help. As for the mold issue, we'd check to make sure that your unit is draining properly. If it is not, take a look at an article titled "DISHWASHER - NOT DRAINING." We hope that we can earn your trust back in the future. If you ever have questions or concerns about your appliances, we're always here to help. Best wishes. -Michael@GEA