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Customer Reviews for GE 24 in. Built-In Top Control Fingerprint Resistant Stainless Steel Dishwasher w/Stainless Tub, 3rd Rack, 45 dBA

Internet #310504267

Model #PDT715SYNFS

Store SKU #1004629363

  • Easily wash an entire flatware collection with 3rd rack
  • Dry boost with fan assist dries items up to 3x more
  • Bottle jets and dedicated silverware jets

Customer Reviews

  • 4.4
    out of 6,476 reviews
  • 87% recommend this product
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Showing 1-30 of 6,476 reviews
Known problem causes flood
I came home tonight to find my kitchen flooded. My cabinets are swollen and damaged. After doing some quick research I have discovered this rubber elbow is a known problem causing customers thousands of dollars in damage to their homes. My dishwasher is only 3 years old and it’s pathetic that GE installed such an inferior part. And worse that they haven’t recalled these dishwashers as more and more people have their kitchens flooded. I along with many other customers deserve an apology and compensation
by
Response from GE_AppliancesApr 19, 2024
We're sorry to hear that your wash pump elbow broke. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
    Zero Stars
    Very dissatisfied with this product. Installed in January of 2021, it is now March 2024. We already had to have the top rack assembly replaced due to rusting. The bottom rack is now rusted. Dishwasher pods will not release out of the door/tray area. Dishes are coming out dirty and making a loud vibrating noise. The elbow hose split open, allowing water to soak through our solid hardwood flooring, into our island cabinets and down through the ceiling of our finished basement. We have water damage and a large mess to clean up. This product has been nothing but problems.
    by
    Response from GE_AppliancesApr 2, 2024
    We want to help out with your dishwasher. For the best assistance with this, we suggest scheduling service. We're confident that our technicians will be able to get everything resolved. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
      literally the worst dishwasher ever - DO NOT BUY
      I purchased this dishwasher in July 2020. As of fall 2023 it is LITERALLY falling apart. Things that do not work or are falling apart: The wheels for the racks have fallen off and then get stuck in the drain. The third / top rack, has become unhinged on one end. The actual racks, the wire pieces are rusting. The control panel - the label is coming completely off. I had to tape it on .... and on again. I will literally never buy a GE appliance again, we redid our kitchen and made the stupid mistake of buying all of their "profile" line. Needless to say, unless it was free I would say run away. Also, as I am writing this - I cannot even submit photos of this atrocity. Shame on you GE.
      by
      Response from GE_AppliancesFeb 21, 2024
      Thank you so much for taking a moment to share what has been going on with your dishwasher. This is not the kind of experience we want for anyone. We're going to have one of our agents get in touch over email, so that we can offer some assistance. We look forward to hearing from you.
        Great features
        Very easy to use this just come out pristine cleaned
        by
          • Recommended
          Should have had wifi built in
          The door steel is very thin and easy to dent. It is however very quiet, cleans reasonably well.
          by
          Response from GE_AppliancesFeb 14, 2024
          The quality and longevity of our products are very important to us, and we strive to build our appliances with durable materials that are built to last.
            Questionable design and quality
            1 year and 11months in and the unit stop draining. Also discovered that the spinning sprayer at bottom was not screwed in properly resulting in the sprayer being melted when in contact with the heating element. Apart from this, the cleaning effectviness is inconsistent.
            by
            Response from GE_AppliancesFeb 14, 2024
            Thank you for sharing your experience with this dishwasher. This is definitely something we want to assist with. We're going to share one of our support articles that goes over some troubleshooting tips that can help with draining issues. Here is the link: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240). Thanks again for sharing this.
              Quiet, and has great options
              When it works, great! But, I had a hose on the bottom split. Then it caused the drain pump to fail
              by
              Response from GE_AppliancesFeb 1, 2024
              Hello! Thank you for your feedback. We are so sorry that your dishwasher hose split at the bottom causing the drain pump to fail. This is definitely not the consumer experience that we strive for, and we strongly encourage you to schedule service with one of our certified technicians to get this issue resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm We appreciate you choosing GE Appliances for your home, and we are confident that our technicians will get this issue resolved for you as quickly as possible. - Adrian@GEAppliances
                • Recommended
                No more GE for ME
                2nd time this dishwasher has leaked within 4 months. 2nd time I will have to pay thousands to get my floors replaced. First time around the pump motor leaked because it originally didn't come fitted with the "pump isolator" rubber piece which caused it to sag and over time the rubber elbow piece ripped. Now 4 months later from that leak I had another leak. Upon inspection it turns out the seal around the heating element is failing. Then to my surprise the original heating element that it came with is no longer being made and a replacement model is being used. It's no wonder because the original part was just the heating element with a rubber seal that's supposed to hold with the plastic nut from the back. There was no metal part that you can see from the inside that would help "sandwich" the seal and the plastic nut - The new version of the heating element has it. They probably got lots of complaints about it failing. I got all GE Profile appliances in my newly built home in 2020. I hope the other things last a bit longer than 2 to 3 years.
                by
                Response from GE_AppliancesJan 31, 2024
                Hi - We sincerely apologize for the recurring issues with your dishwasher, causing damage to your floors. We understand the frustration, especially given the previous repair and the subsequent leak. This is certainly not the experience we want for you, and we want to help! We have reached out to you via email to gather more information and are committed to addressing this matter promptly. Your situation is concerning, and we want to assist you in resolving these issues. Please respond at your earliest convenience, and we look forward to helping you soon. Your feedback is crucial as we strive to improve our products and ensure your satisfaction. -Kacie@GEAppliances
                  Poor quality
                  This dishwasher has stopped working after only a few years. Pieces have fallen off the frame and now it just turns off after 5 minutes. Poor quality
                  by
                  Response from GE_AppliancesJan 23, 2024
                  Hello, We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your dishwasher stopped working. We recommend referring to the troubleshooting steps at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17396 If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm We're confident our service team will be able to provide a resolution. We appreciate your patience. -Charlie@GEAppliances
                    Wheels constantly fall off!
                    We purchased this dishwasher a few years ago. It does a mediocre cleaning job. Our main complaint is the shoddy manufacturing of the lower compartment. The wheels are constantly falling off the bottom rack, and falling into the dishwasher and then melting. The rack constantly falls off the track as well. I would not recommend this dishwasher.
                    by
                    Response from GE_AppliancesJan 19, 2024
                    Oh no! We're so very sorry to hear that you're not having the best experience with your dishwasher due to the rollers. We want to help! A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience. Best wishes. - Tierra@GEAppliances
                      Couldn’t be worse
                      Horrible product bad design of lower spray arm. Something goes wrong with this dishwasher daily. Currently on sixth lower spray arm design is very poor. Wish we never purchased such junk.
                      by
                      Response from GE_AppliancesJan 18, 2024
                      Hello, We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your dishwasher's lower spray arm stopped working. We stand behind our appliances and we want to ensure you receive assistance. Please respond to the email at your earliest convenience. We are looking forward to speaking with you. - Charlie@GEAppliances
                        Great look and quiet operation
                        Love this dishwasher. Very good quality and easy to install.
                        by
                          • Recommended
                          Best dish washer I ever had
                          Installed about a month ago. Very impressive, love the bottle cleaners. Very quiet and wedicient
                          by
                            Don’t buy. Look I youtube about ge dishwasher leak
                            Worst product ever. Broke after 2 years. Leaking from the bottom. Check YouTube to see all people impacted by a bad quality product
                            by
                            Response from GE_AppliancesDec 19, 2023
                            Hi there! Thank you for leaving us a review. We are so sorry to hear that your dishwasher has stopped working after only 2 years of use. This is definitely not the quality that we expect from this unit, and we will be sure to pass these comments along to our product design teams for review. We recommend scheduling service with one of our certified technicians to get this leaking issue properly diagnosed and resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm We appreciate you choosing GE Appliances for your home. Please let us know if we can be of any further assistance. - Adrian@GEAppliances
                              Perfect match, great features
                              This dishwasher matches great with already existing appliances. We love the features and hope to get many years of service from it
                              by
                                • Recommended
                                You need it, we all need it
                                We weren't originally going to get this but it was part of a black Friday sale and the last one. I am SO glad we ending up with this dishwasher instead. If you've never had a top rack, you need this. If you don't want 5 million baby fingerprints showing, you need this (coming from a mom of 1 year old twins), if you want sparkly, dry, clean amazingness.... you need this. I will recommend this to everyone looking for a dishwasher because this thing is a beauty.
                                by
                                  Clean Dishes!
                                  Quieter operation, really clean dishes, dry boost is a plus we are happy.
                                  by
                                    Cheap pile of garbage
                                    Biggest piece of garbage I’ve ever purchased. Designed to utterly fail! Out of the box it was falling apart and has been a complete disaster for the last few years. Make sure you order plenty of extra rack roller assemblies and sprayer arms that melt from the heat coil in the bottom. Oh and the stainless cap that’s supposed to mitigate that problem just conducts the heat and melts itself off and then destroys the sprayer arm. Door trim came off within days of install. Glued it back on several times. Don’t waste you time with this company anymore.
                                    by
                                    Response from GE_AppliancesNov 27, 2023
                                    We appreciate you for taking the time to provide feedback. We are so sorry to hear that your dishwasher is experiencing issues with the spray arm melting. This is in no way the consumer experience that we strive for, and we would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEAppliances
                                      Very Quiet!
                                      Dishwasher is super quiet! I would have rated higher but I expected the bottom rack to feel more sturdy. It doesn’t seem to hold as much as my last dishwasher either. The top rack does have an option to raise / lower it but it is clunky. I would recommende the ability to have multiple heights .
                                      by
                                      Response from GE_AppliancesOct 27, 2023
                                      Hello, We're glad to hear that you love the quiet performance of this dishwasher although we're unhappy to hear that you are not satisfied with the bottom rack. The below video link describes how to adjust a lower rack in a dishwasher so it rolls smoothly on the tub rack track. https://www.youtube.com/watch?v=kBwYl4FSl40 We hope this helps, and if you need additional assistance, please reach out. -Charlie@GEAppliances
                                        Fantastic dishwasher
                                        Very nice dishwasher. Super quiet. Control panel Out of view so looks sleek. Love the 3rd top rack and adjustable middle rack for those taller glasses or pans. Love the bottle blaster feature , useful for cleaning the Nutribullet cups. So far I’m loving it!
                                        by
                                          • Recommended
                                          Great features!
                                          Love our new dishwasher! The 3rd drawer is a great bonus, and the black stainless is sharp looking.
                                          by
                                            2 LEAKS IN 3 YEARS
                                            Purchased 3 years ago, and 2 different parts have broke and resulted in damaging our brand new cabinets. Each part that failed was due to GE's decision to cut cost by using poor quality components made out of low quality rubber.
                                            by
                                            Response from GE AppliancesSep 26, 2023
                                            Oh no... We're so very sorry about your dishwasher leaking and causing damage. This is certainly not the experience we want for any of our consumers. An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience. We appreciate your patience with us. - Tierra@GEAppliances
                                              Great features
                                              Unit is as quiet and cleans as advertised. Has 3 racks which holds more dishes!
                                              by
                                                Great product
                                                Well made, easy to install. Better than foreign products.
                                                by
                                                  Awesome dishwasher!
                                                  This dishwasher is totally awesome! The features are great. The fan assist is so quiet.
                                                  by
                                                    • Recommended
                                                    Great Replacement/Upgrade
                                                    Clean looking, quiet and a great upgrade/replacement if our previous GE profile dishwasher that we replaced after 22 years of service.
                                                    by
                                                      • Recommended
                                                      GE PDT715SYN8FS
                                                      No issues, economical and great for moderate use. Family of (3) and we use it 3-4x’s/wk
                                                      by
                                                        • Recommended
                                                        Squeaky Clean
                                                        The dishwasher does a great job getting those dishes clean! We like the adjustable top rack. One thing, the other day we couldn’t start our washer and our handbook did give us any trouble shooting tips. We researched online our issue, after about 20 minutes of trouble shooting, we finally solved the problem. One of us must have touched a button too long and put the appliance into a lock mode. Other than that, it has worked like a gem.
                                                        by
                                                          • Recommended
                                                          Mold everywhere, all the time. Run the other way.
                                                          Worst dishwasher ever!!!!!! GE profile dishwasher. Constantly coated in black mold on racks, door, walls. I have had it serviced professionally, I clean it regularly, I leave door propped open, I followed all suggestions in manual. I want my money back. I spend more time cleaning the dishwasher than I spend washing the dishes.
                                                          by
                                                          Response from GE_AppliancesAug 14, 2023
                                                          Hi, We're sorry you're having trouble with mold in your dishwasher. This isn't the experience we expect to hear, but we're committed to getting you the assistance you need. One of our agents will reach out to you via email for more information. Thank you for your time and patience. -Sylvia@GEA
                                                            Clean and elegant look
                                                            Quite and versatile space to handle all types of pots, glassware, silverware, etc, at the same time. I also like the sleek set of controls and clean front of unit.
                                                            by
                                                              Showing 1-30 of 6,476 reviews

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                                                              Dishwasher Size

                                                              24 In.

                                                              24 In.

                                                              24 In.

                                                              24 In.

                                                              Tub Material

                                                              Stainless Steel Tub

                                                              Stainless Steel Tub

                                                              Stainless Steel Tub

                                                              Stainless Steel Tub

                                                              Height - Maximum (in)

                                                              34.63 in

                                                              34.63 in

                                                              34.625 in

                                                              34.625 in

                                                              Depth - Door Shut (without Handle) (in.)

                                                              24 in

                                                              24.5 in

                                                              24 in

                                                              24 in