Customer Reviews for GE 24 in. Built-In Top Control Fingerprint Resistant Stainless Steel Dishwasher w/Stainless Tub, 3rd Rack, 45 dBA

Hello, We're sorry to hear about the issues you've experienced with the dishwasher. This is not the experience that we want for you, and we appreciate you bringing this to our attention. For the best assistance with this, we definitely recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm We hope you are able to get this resolve quickly so that you can start using your dishwasher. If you have any questions in the future, please let us know. We are here to help! -Charlie@GEA

Hello there, Thank you for taking the time to connect. We appreciate the feedback regarding your new dishwasher. It means a lot! We're sorry to hear that you're not fully pleased with your new dishwasher. Please refer to the links below for some helpful tips: https://www.geappliances.com/ge/dishwashers/dishwasher-loading-tips.htm This unit offers the Heated Dry option. This feature turns the heater on for fast drying. This cycle will extend the time of your wash cycle by approximately thirty minutes. You may also choose to use a "natural" dry method also known as Energy Saver dry. Do this by opening the door at the end of the final rinse (when the motor stops) or allow the dishes to remain in the dishwasher overnight. We're always here when you need us. Please let us know if there is anything else we can do for you. Best wishes. - Tierra@GEA

Hi there - Thanks for taking the time to share your review. We understand how this situation has caused disappointment and frustration. We appreciate your valuable feedback that we'll gladly share with our product design team for review. This is not a normal occurrence, and we hope you allow us to work hard to gain your trust again in the future. Kind regards. -Don@GEA

We’re sincerely sorry to hear your dishwasher’s door isn’t staying shut and that it opens mid cycle. This certainly isn’t the experience we want for you and can imagine how frustrating this must be. Please reach us via our website to schedule service or call GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 AM – 8 PM. -Gina@GEA

Hi there, We're so very sorry that the mounding on top of your dishwasher broke off. This is certainly not the experience we want you to have with our appliance in a new home. An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience. Thank you so much for your patience. - Tierra@GEA

Hey there – Goodness! We’re so sorry that your dishwasher was delivered without the box and that it had something white inside. Please know that all of our dishwashers are tested before they leave us. It is normal for your new dishwasher to have water in the bottom. We’re here for you if you have additional questions and we thank you for choosing GE Appliances. -Kacie@GEA

Hi! Thank you for your feedback. We are so sorry to hear that your dishwasher's control board has failed so soon. This is not normal operation, and we are sure that our certified technicians can get this board replaced for you under warranty. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm We appreciate you choosing GE Appliances for your home, and we are confident that our technicians will get this resolved for you as quickly as possible! - Adrian@GEA

Hi there – We’re incredibly sorry to hear that this has been your experience with this dishwasher, installation, and with service. This certainly is not the experience we want for you. We do encourage you to take advantage of your warranty with us once more by calling 1-800-432-2737. Our technicians would be happy to ensure that the unit is leveled properly and investigate why it is not drying as it should. You can also reach out to us on social media if you have additional questions. -Kacie@GEA

Hi there, We're sorry to hear that you are having issues with your dishwasher and we're happy to provide guidance. If there is food or detergent residue left on your dishes when the wash cycle is complete, there are a few things you can do to improve your dishwasher's cleaning performance. Please review the tips listed below to improve wash performance. https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933 Dishwasher- detergent cup did not open https://products.geappliances.com/appliance/gea-support-search-content?contentId=18903 Dishwasher- poor drying https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451 We hope this helps, and if you need additional assistance, please reach out. -Charlie@GEA

Hello there, We’re thrilled that you made GE Appliances and this fantastic dishwasher a part of your home! Dirty dishes are a big part of day-to-day life and having a dishwasher that does an excellent job getting them clean is a huge convenience. We really love the built-in third rack, and the dry boost with fan assist makes sure your dishes are dryer than with conventional drying setups. We truly appreciate you taking the time to leave us your review and please feel free to reach out with anything you may need. Have a great day! -Charlie@GEA

Hello- We appreciate you taking the time to contact us with your feedback. We always strive to provide solutions for our customers and if we could get some additional information, we would like the opportunity to help resolve any concerns you may have. If you could please reach out to us via private message on social media, we would be happy to help! Let us know if you need anything else. Sincerely- Dianna@GEA

Hello, We’re so sorry to hear that you’ve been less than impressed with the drying ability of your new dishwasher. Dishes can seem like a constant chore and having them come out of the dishwasher dripping wet can make it a frustrating experience. We recommend taking a look at the article below for some things you can try on your own to improve drying performance on any dishwasher. https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451 If none of that helps, and if you haven’t already, we recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need any assistance from us in the future. -MichaelB@GEA

Hello- We are sorry that you are having this experience and would like to help! We can understand how frustrating it is when a new appliance doesn't meet your expectations. This is an excellent model and we want you to be happy with your purchase! If you haven't been turning your hot water on first before turning your dishwasher on, we recommend doing so. Also, it is good to use a rinse agent and pressing the Dry Boost button on your control panel. Hotter water, will result in cleaner and dryer dishes and glasses. If you have any questions or need anything, please reach out to us directly via a private message on Social Media. Thank you! Joyce@GEA

Hello- We can understand how frustrating it is when a new appliance doesn't meet your expectations. We are sorry that you are having this experience and would like to help offer some additional troubleshooting tips and suggestions. If you haven't been turning your hot water on first before turning your dishwasher on, we recommend doing so. Also, it is good to use a rinse agent and pressing the Dry Boost button on your control panel. Hotter water, will result in cleaner and dryer dishes and glasses. If you have any questions or need anything, please reach out to us directly. We are here for you! Joyce@GEA