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Customer Reviews for GE 24 in. Black Front Control Built-In Tall Tub Dishwasher 120-Volt with 3rd Rack, Steam Cleaning, and 50 dBA

Internet #306192202

Model #GDF630PGMBB

Store SKU #1003437806

  • 50 dBA quiet, but powerful and efficient cleaning
  • Dry Boost dries items up to 3x more
  • Easily wash an entire flatware collection with 3rd rack

Customer Reviews

  • 4.3
    out of 3,510 reviews
  • 85% recommend this product
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Showing 1-30 of 3,510 reviews
Negative 10 stars don’t recommend
Came with out 3year old new built home. Doesn’t completely clean, now Leaked causing flooding on floors. Took out water dispenser is completely burnt off
by
Response from GE_AppliancesMar 25, 2024
We would like to assist you with this dishwasher and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience
    Not great at all
    Ever since I got this dishwasher the top rack keeps on unscrewing from the wall of the dishwasher .
    by
    Response from GE_AppliancesFeb 16, 2024
    If the top rack on your dishwasher keeps unscrewing, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
      Garbage
      Garbage do not buy heater element gasket does not stay attached to element causing leaks and damage to floors /sub floor and framing members in floor system would give 0 stars if I could.
      by
      Response from GE Appliances Sep 27, 2023
      Hello - Thank you kindly for taking a moment to connect and share your review. We're really sorry to see you've been having issues with the gasket. That is not the kind of experience we want for anyone. We are going to have one of our agents connect over email, this way we can gather some more information and help provide guidance towards this. If you don't notice a message soon, we recommend checking your junk folder. We look forward to hearing from you. - Jonathon@GEAppliances
        Piece of junk
        This dishwasher has been nothing but problematic. Installed about a year ago now it shuts off during cycles and you have to turn the breaker off each time to reset it.
        by
        Response from GE_AppliancesJul 19, 2023
        Hello, We're sorry to hear that your dishwasher stops in the middle of the wash cycle. For the best assistance with this, we recommend scheduling the service appointment with our technicians. They would be able to come out and diagnose everything. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm Let us know if we can ever be of assistance and we’ll be happy to help. -Charlie@GEA
          2 YEARS LIFESPAN
          Basically purchased dishwasher in November of 2021. 2 years later it started tripping my GFI breaker. I thought problem could be with the breaker it self since the DW is only 2 years old. Electrician came replaced the breaker, looked if there is any loose connection (there was none) but it’s still tripping breaker. I called GE service and they said there is 1 year warranty ughh… Don’t waste your time and money on GE appliances. Obviously they are junk! Shame on you GE!
          by
          Response from GE_AppliancesJun 13, 2023
          Good morning, Thank you for taking the time to leave a review on your GE Appliances dishwasher. We are sorry to hear that you are experiencing this issue with your appliance as this is certainly not normal operation nor the quality that we expect. We have an excellent team of service providers, and we are confident they can accurately diagnose and repair the issue at-hand. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm Thank you for your review! -Devin@GEA
            Yet another GE GDF630PSM0SS
            This dishwasher was manufactured in 2019 and is already dead. What a waste of money.
            by
            Response from GE AppliancesJun 1, 2023
            Greetings - We appreciate you taking a moment to get in touch and share your experience. We're incredibly sorry to see that your dishwasher has stopped working. We're going to be taking this feedback and forwarding it over to the appropriate teams for review. This way we can work on improvements and make the best decisions for our appliances. We really appreciate you bringing this to our attention and we're sorry we let you down. Let us know if you have questions. We're always happy to help. - Jonathon@GEA
              2 years old and problem already
              Unit shuts off won't restart until you go to main fuse box to restart dishwasher. Not happy about this development.
              by
              Response from GE_AppliancesMar 21, 2023
              Greetings! Thank you for taking the time to leave a review on our website for your dishwasher. If your dishwasher has no power going to it (the display or buttons are not lighting and the dishwasher is non-responsive), there are a few things you can do to try to resolve this issue. Please refer to the article link attached below: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17396 You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm We hope you are able to get this resolved quickly. -Charlie@GEA
                Received from store with defect
                This product was sold in a retail store with an internal defect. There was a hole in the interior of the wash bin where the heating element was installed. Appears the installation of the heating element was poor and quality control did not inspect prior to delivering to the store to be sold. I now have to replace the product with one that does not have a third row for utensils because the model is no longer available. However, GE did agree to replace and did have excellent customer service to assist. I was just disappointed with this specific product.
                by
                Response from GE AppliancesNov 1, 2022
                Hello - we while we're happy to see that you rated this unit perfect on appearance and features, we're also very sorry to hear that you had to experience this situation with your dishwasher. We know this is not ideal, and we completely understand any frustration this may have caused. We noticed that there is an existing case regarding this situation, and we are confident that your case manager has provided the best assistance and resolution possible for this concern. Please know you can always reach out to your case manager with any questions or concerns, but we're also available on social media if we can provide additional assistance. Take care. Pablo@GEA
                  Great Features
                  Love the little pull out basket on top that you can house skinny items like chopsticks and knives without the worry of them falling to the bottom of the unit.
                  by
                    • Recommended
                    GE dishwashers don't last.
                    They only last about four years. Even the more expensive ones.
                    by
                    Response from GE_AppliancesApr 26, 2022
                    Hi there - Thanks so much for posting a review on your new dishwasher. You have an amazing model and we're confident that it will provide you with many years of great service. Please know that we're always here if anything ever comes up. Thanks again. -Mikayla@GEA
                      Very dependable
                      GE makes a wonderful dishwasher… I have a handyman business an I always recommend them over other brands.. I just purchased this one for my new house..
                      by
                        • Recommended
                        Fits Perfectly
                        Bought this for a kitchen renovation. Specs were spot on. Runs pretty quietly. Does a great job!
                        by
                          • Recommended
                          Dying: After only about two years of use!!!
                          Good thing this product is discontinued! We got this in Jan/Feb of 2020 right after moving in to our new house. Loved it particularly coz of that third rack and the bottle jets. However, to say we’re disappointed is an understatement. This thing started dying out a couple of months ago (turns off and won’t come back on unless I kill the switch on the main box downstairs, wait a few and turn it back on. And even with that it’s a hit or miss sometimes!!!) worse still, it might start a load and shut off midway. Anyways, would say do not buy this junk but seems like GE beat me to the punch by discontinuing the product
                          by
                          Response from GEAApr 1, 2022
                          Hello, Thanks for sharing your feedback. We're glad that you like the appearance, performance, and features. We're sorry that you are having issues using it. We never want you to be disappointed nor inconvenienced. Please consider scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm If we can help in the future, please let us know. We are more than happy to. All the best, Kianna@GEA
                            Do not buy!
                            Builder installed this unit, we assumed b/c it had the GE name, it was good quality. The upper washer arm will not stay attached during the wash cycles. Does not get dishes clean, very cheaply made.
                            by
                            Response from GE_AppliancesFeb 28, 2022
                            Hello - We're so sorry to see the washer arm in your dishwasher is unattached. This certainly isn't the experience we expect for you and can understand your concern. We recommend having a qualified technician properly diagnose and resolve this. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. -Gina@GEA
                              Loaded!!!
                              Lots of extras. Having an old dishwasher there’s so many options other than normal and pots and pans! I also love the 3rd top rack for silverware. So excited to use!!!
                              by
                                • Recommended
                                Cleans excellent. Great features for the price
                                Love it so far. Looks great in our kitchen. We’ve only had it a week but giving all thumbs up so far. Cleans excellent and runs quietly. Simple yet great features.
                                by
                                Response from GE_AppliancesFeb 10, 2022
                                Hello, Thanks for your excellent review. We love hearing how well this dishwasher is working for you! We know sometimes simple is better and we're so glad you found the perfect model to best meet your needs. Thanks for being part of the GE Appliances family! - Sharon@GEA
                                  • Recommended
                                  Works like it should
                                  Leaves my dishes clean. There’s a third tier that allows you to store smaller items that might otherwise fall through the lower racks.
                                  by
                                  Response from GE_AppliancesJan 25, 2022
                                  Hello there, Thanks for giving us your excellent feedback! We are so happy to hear that you are enjoying your new dishwasher and it's doing a great job. The third rack is a convenient feature for utensils and smaller items, we're glad you like it. Welcome to the GE Appliances family! - Sharon@GEA
                                    Very quiet and not TOO many features
                                    So far, I love the dishwasher. It runs quietly. When I did some test runs and had to do adjustments installing it, without the insulation, it was still quiet. I say not too many features meaning you're not overwhelmed by dozens of different possible settings. I have tested the no pre-rinse option using the steam to knock off debris and so far, I have not had to re-wash any dishes. For convenience, I love the top rack for my silverware. It makes it easy to use and they are definitely cleaned. Also gives me the opportunity to put spatulas up there too. Overall, I do like this so far. I got a really good deal on this dishwasher and I'm glad I went with it.
                                    by
                                      Stylish!
                                      I was completely redoing my condo's kitchen and replacing my outdated appliances. I was so pleased to purchase all the appliances in the GE suite. Everything looks so very nice.
                                      by
                                        • Recommended
                                        Finally have a dishwasher!
                                        I haven’t had a dishwasher in over five years, and I absolutely hate doing dishes. I moved into a new house almost a year ago and the dishwasher was broken and leaked. After reviewing so many different dishwashers I settled on this one. It’s affordable and still good quality. It’s the quietest dishwasher I’ve heard, and it cleans very well. My only slight issue is it doesn’t completely dry everything, but it only leave a little bit of water so it’s not a huge deal. So glad I finally have some help and can save time doing something I’ve always loathed.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Wanting to like/love it?
                                        So, a couple years ago I feel in love with GE's 'Slate' finish. Purchased a GE electric stove and microwave. And they work just fine. Have since been looking for decent prices on a GE side-by-side refrigerator and dishwasher. Recent events (Covid-19) have pushed prices higher on these appliances. Finally pulled the trigger and purchase the diswasher. First, it's quiet, very quiet. Second, items washed all seem to come out well cleaned. However, items placed in the third (top) rack stay wet and drip water all oveer rhe lower racks when unloading. So, my final verdict is still being formulated. for now I give it a 3 and 1/2 star rating. Maybe GE will reach out to me to advise how tro solve my concern. Time will tell - - -
                                        by
                                        Response from GE AppliancesNov 9, 2021
                                        Thank you for taking the time to write a review. We will forward this feedback to our dishwasher design team for consideration. Some water remaining in the bottom of the dishwasher after the completion of a dry cycle is normal. If your dishes are not drying properly, please check for the following conditions: Water entering the dishwasher should be between 120 and 140 degrees Fahrenheit for best wash and dry performance. Run the faucet closest to the dishwasher prior to starting the dishwasher to purge cold water from the hot water line. Unload the lower rack first. Water from the upper rack can spill on the lower rack if you unload it first, making the lower rack dishes wet. Hope these suggestions help. Geoff@GEA
                                          Gg
                                          Good and easy to use and it’s clean nice and there is more selection on it
                                          by
                                            • Recommended
                                            Love this dishwasher!
                                            We have only had it for a few weeks but it is a great dishwasher! I appreciate the extra flat rack on top for knives and the versatility of the racks
                                            by
                                              • Recommended
                                              Great Appliance!
                                              Love the third drawer for large utensils.Not very loud.. Like the appearance of the front of dishwasher
                                              by
                                                • Recommended
                                                My Dream Machine
                                                I love the new wash cycles and design! The spoons, forks and knives are over top and the new zones washing is the bomb! It saves money and time! I am a loyal GE customer so I even more happy with my new appliances!
                                                by
                                                  • Recommended
                                                  A lot to be desired in workability
                                                  Cell phone could not capture greasy residue left on some of the dishware. If it is plastic, dishwasher does not clean well. (Spatula, saucers, bowls, and cups)
                                                  by
                                                  Response from GE_AppliancesAug 30, 2021
                                                  Hello - Thanks for your feedback. We are sorry to hear of your dishwasher poor wash performance. Please visit the following link to troubleshoot this issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452 We hope this helps. Olga@GEA
                                                    Great product
                                                    We love our new dishwasher. The third rack on the top is a great feature and I didn’t know what I was missing all these years.
                                                    by
                                                      • Recommended
                                                      Great Futures and reliability
                                                      Working very good, clean all at the first wash, great appliance.
                                                      by
                                                        It's 50 db just filling with water, it averages 65 db washing. The insulation blanket is cheap wi...
                                                        It's 50 db just filling with water, it averages 65 db washing. The insulation blanket is cheap with nothing to hold it in place. There is no top trim. The side trim is a firm press fit on the dishwasher and just hooks around the face frame of the cabinet. My old Samsung trim slid on the dishwasher and screwed to the edge of the face frame, it looked a lot more finished and was easier to install. Level the unit is more of a pain than it needs to be. On the two front feet, I had to use a u-joint to get a socket on it for adjusting. On the back feet, I had to remove the door spring to get a socket on for adjusting. This is just poor design. My old Samsung sat on three feet, all easily adjustable from the front with it fully installed. There is thoughtless engineering throughout with the only apparent goal being how cheap they can make it. It showed up without a box having been "wet tested" with soggy manuals. This has been a poor experience. I will not buy a GE appliance again and it's probably the last appliance from Home Depot.
                                                        by
                                                        Response from GE AnswersAug 12, 2021
                                                        Hello - Thanks for your review. We are truly sorry for your dishwasher experience. We appreciate your feedback and we will pass it along to our product team for future product improvement. We apologize for the inconvenience it has caused. We hope in the future that you will consider purchasing GE Appliances and allow us the opportunity to regain your trust in our products. Olga@GEA GE_Appliances
                                                          9 found this review helpful
                                                          Great Product!
                                                          Compared to my older dishwasher this one is phenomenal! Everything comes out spotless and completely dry! The third rack is extremely convenient and the bottle jets work well. The unit is a little louder than expected and the cycles seem to be very long…but overall I would definitely recommend!
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 3,510 reviews