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Customer Reviews for GE 30 in. 6.6 cu. ft. Slide-In Double Oven Electric Range in Stainless Steel with True Convection

Internet #313241172

Model #JSS86SPSS

Store SKU #1005726737

  • A dual burner lets you choose between 12" and 9" elements
  • Convection oven includes a rear fan for faster, more even baking
  • Steam clean oven cleans oven quickly with less odor and heat

Customer Reviews

  • 4.3
    out of 354 reviews
  • 81% recommend this product
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Showing 1-30 of 354 reviews
by
  • Verified Purchase
Great range!
Really love the features and the double oven. The touchpad prompts are really clear and love the subtle sounds. Everything cooks well and my baked goods turn out perfectly.
by
Response from GE_AppliancesMay 12, 2023
Hello, Cooking can be much more enjoyable when you enjoy the range you’re working with, and this sensational stainless-steel model is sure to look fantastic in any kitchen. We really love the fantastic features this model offers. The steam-clean features make cleanup a breeze, while the no-preheat air fry is a great way to cook countless crispy creations. We truly appreciate you taking the time to leave us a review and please know we are here should you need any assistance. -Charlie@GEA
    • Recommended
    Range oven
    I have had it for a year. I love the look. However front burner is not heating after using it for a year.
    by
      Worth the money
      Covers everything from a heating area to a convection oven and is easy to use. Needs a 4-prong electrical outlet. Manual is online, but would have been nice if it came with a printed one.
      by
        • Recommended
        Doesn’t work
        This product doesn’t work. The bottom oven can’t be used without overheating the entire oven and then it shuts down completely. I’ve had this oven since December and have yet to be able to use it as advertised.
        by
        Response from GE_AppliancesApr 28, 2023
        Hello, Thank you for checking in and leaving your feedback. We can't express enough just how important it is. The Fast Preheat feature quickly preheats the oven. We’re confident that you’ll be able to enjoy your double oven range for years to come and feel free to reach out anytime if there’s any way we can be of assistance. -Charlie@GEA
          The Perfect Stove
          I’ve bought and used several different types and brands of stoves over the last 50 years, and this one is my absolute favorite. It’s actually faster to heat than gas, infinitely easier to keep clean, provides a clean, uncluttered look to my kitchen that adds counter space, and doesn’t pollute my indoor air quality the way gas stoves do. The oven heats up extremely fast and bakes perfectly evenly. I have a bad back, and one of my favorite features is that the top oven requires much less bending to use. And since we bake very few things that are tall enough to need the lower oven, we use the top one most of the time. I also like how the knobs are good quality, metal instead of plastic, and easy to clean. The touch pad is intuitive to use, and I find myself using the warming spot all the time, which I didn’t expect. I’ve been looking for a fault in this stove and, after extensive use, haven’t found one yet. I just wish I’d bought one years ago.
          by
            • Recommended
            Very disappointed
            Electronics panel dropped inside and is laying down inside the stove away from the glass window after just 2 months. Had other GE kitchen products for 10+ years with no issues.
            by
            Response from GE_AppliancesApr 5, 2023
            Hello! Thank you for taking the time to provide feedback. We are so sorry to hear that your new range is experiencing issues with the control panel. We know how frustrating this must be and the doubt this brings. We would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEA
              Love the features!
              I love the ease of use and all of the extra features. The air fryer wasn’t really on my “needs” list for a new range. However, I have loved using it!
              by
                • Recommended
                Sexiest over ever
                We live our new stove!!! Great add to our kitchen. Only down side is I had to move my plug a bit lower to move it all the way against the wall!!! Can’t wait till turkey time to have everything hot and burning stuff!!!
                by
                  • Recommended
                  Brand New Range vibration sound on cool down
                  Smooth delivery yesterday. Did burn-in and checked everything out. First night baked potato in upper over @400F about an hour. Followed using the broiler. As I waited for the broiler to preheat a bad buzzing vibration began like it switched on. The buzzing vibration traveled through the cook-top and rear strip vent shroud. Just as suddenly the vibration quit when the internal cooking fan shut off about an hour later. Today, slid the Range out. Verified dimensions of the range and the counter spot and checked level, then repositioned. I repeated the same cooking situation with the same vibrating results. Again it stopped when the fan quit. I hate to think this is just the beginning.....
                  by
                  Response from GE_AppliancesApr 3, 2023
                  Hi! We appreciate you for taking the time to provide feedback. We are so sorry to hear that your new double oven range is experiencing issues with vibration. This is not normal operation, and we know how frustrating this must be. We would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEA
                    great oven
                    The double oven is great, and the variable-sized elements on the stove-top are very useful. I'm looking forward to using other features that I haven't even tried yet, like the proving and air fry settings.
                    by
                      • Recommended
                      by
                      • Verified Purchase
                      Awesome so far!!
                      Easy to use, clean, and sleek and stylish with the dials up front!!! I love the fast boil and have already baked a beautiful cake, broiled off a pasta dish, and air fried pork chops!! Only had it two weeks and can’t say enough about this stove! Love it!!
                      by
                        • Recommended
                        I am giving a fair rating as we were extremely...
                        I am giving a fair rating as we were extremely disappointed with the installation of this electric range as we were left by your installers without a working range. We had to hire an electrician who found that the range had been incorrectly wired and thus kept tripping our breaker. He had to rewire it. Since it has been working we have been very happy with it, but not with your service!
                        by
                        Response from GE AnswersMar 26, 2023
                        For the best help, we recommend contacting our HD.com customer service department at 800-430-3376 any day between 6 a.m. and 2 a.m. EST or call your local store. They can either answer your question or transfer you to your local store to answer your specific question. -Gina@GEA GE_Appliances
                        • Verified Purchase
                        1 found this review helpful
                        Two buttons do not work and GE can find no...
                        Two buttons do not work and GE can find no one to service it. Would like to exchange it but it took 6 months to receive this one.
                        by
                        Response from GE AnswersMar 23, 2023
                        Hi there,

                        We're quite sorry to hear that two buttons on your oven do not work and understand how difficult that is to deal with. This isn't the experience we want for our customers to experience. If you'd like, you can reach out to us on social media and we'll be glad to look into this. Kind regards. Mike@GEA GE_Appliances
                        • Verified Purchase
                        Slide in stove perfection
                        Love the two ovens. The smaller oven preheats quickly and is used most of the time which saves energy. The stove top cleans up easily and is very attractive. Great stove for the holidays! Easy to understand controls.
                        by
                          • Recommended
                          GE Double Oven
                          I love it cooks evenly. Very roomy for a double oven.
                          by
                            • Recommended
                            Exactly what I needed
                            We use the small oven constantly and the ability to select the burner size is great. I can now cook meals at different temps and have had no issues using any of the features. Overall glad I made this purchase
                            by
                              • Recommended
                              excellent value for the features it comes with
                              We love the features and how easy it is to use. This is the perfect appliance for those with only 2 - 3 in their household. It's great to be able to use the air fry feature and a smaller baking oven when needed.
                              by
                                • Recommended
                                Excellent controls and even heating
                                It was so nice and convenient to have two, highly functional ovens, when entertaining at Thanksgiving and other large gatherings. Easy operation.
                                by
                                  • Recommended
                                  Love this range!
                                  It’s been great so far and the double oven is perfect for our home. Fit perfectly and it has very nice fit and finish.
                                  by
                                    just got my new stove today
                                    Well my new stove just got installed today. Hopefully, it will be as reliable as GE appliances usually are. I had a Samsung stove and it was horrible. I can't wait to start baking again.
                                    by
                                      • Recommended
                                      Poor quality
                                      Had it about a month and the racks were flaking off their finish. Cannot seem to get a spot off the bottom. Have used suggested cleaner and it doesn't clean it up.
                                      by
                                      Response from GE_AppliancesMar 3, 2023
                                      Hi there- We are so sorry to hear this. As homeowners ourselves, we can definitely understand the disappointment and frustration this causes, and we truly apologize. Your feedback ensures that we are aware of any changes or improvements that may need to be made for an appliance or part, so thank you for your review! -Devin@GEA
                                        Awesome beauty
                                        Loaded with features and very beautiful design highly recommend
                                        by
                                          Love this range! It heats up quickly and works great....
                                          Love this range! It heats up quickly and works great. The top oven vents out the back on the left side and the bottom one vents out on the right. The dual burners on the front make it nice because you can m or both small and larger pans. I highly recommend this range.
                                          by
                                          • Verified Purchase
                                          Love the dual ovens
                                          Very pleased with this double oven. Great on holidays with a roast in the lower oven & sides in the upper oven. What a difference this makes!! The air fryer in the lower oven is an added feature I didn't expect to like but use it regularly for cooking bacon & french fries quickly. The cook top also has lots of features that I never had before, including two burners that can support small pans/pots or large ones and one burner dedicated to heating water quickly. Even has a warming burner.
                                          by
                                            • Recommended
                                            Love the unit but there have been problems.
                                            I thoroughly enjoy many things about the unit (ease of use, features/functionality, location of the controls, very attractive etc). After using the unit 1 time - it became inoperable. I learned the motherboard must be replaced. You can only imagine my disappointment. The store, where I purchased the unit, mentioned they were told by GE that the issue, I'm having, is a known issue and the remedy is as mentioned above (motherboard). I explained how my home is under a total renovation and I have no other options by which to cook. Not sure if my expectations are too high - but I learned I have to wait a week before a technician can get to my home and fix a unit that I've had less than 2 weeks. This means throwing out groceries I purchased AND having to bring meals home. I do not give bad reviews and I've given thought of how to share my experience here while being fair. If I can get this unit working reliably - I'm sure I will be pleased with my selection and my rating would be higher. CAUTION - the GE consumer relations rep I spoke with was uniquely nasty.
                                            by
                                            Response from GE AnswersFeb 24, 2023
                                            Thanks for sharing your feedback. Though we are pleased with the things you enjoy about this unit, we apologize for your experience. We understand the hardship of having to wait for service and losing groceries. We further apologize for your customer relations experience. We'd be happy to take a closer look at what has happened. Please contact us at your convenience via social media. All the best.- Kianna@GEA GE_Appliances
                                            • Verified Purchase
                                            Looks good.
                                            This is the second one delivered, first one had major problems that couldn't be fix. Just received the second one which I think is a Gen2 of the product. So far it seems to have a couple of glitches, so we're keeping an eye on it.
                                            by
                                            Response from GE_appliancesFeb 18, 2023
                                            Hi there- Thank you for taking the time to leave a review of your new range. We are sorry to hear that you had problems with the first one. It is good to hear that you have a replacement now. If we can help with anything in future please let us know. Thank you for choosing GE Appliances.-Krystal@GEA
                                              Lots of features.
                                              We just had it installed today and it went quick and smoothly. My wife loves it. It has so many more options and features compared to our old range. Does show fingerprints but that was expected.
                                              by
                                                • Recommended
                                                Excellent Range!
                                                Love style; big silver knobs and door handles give range a professional chef look. Top oven great for elderly persons who don’t enjoy bending way down. Still have lower oven for occasional big bird or roast. I’m 100% satisfied with this GE purchase!
                                                by
                                                  Showing 1-30 of 354 reviews

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                                                  Upper Oven Features

                                                  Delay Bake/Delay Start, Oven Light, Sabbath Mode, Safety Lock

                                                  Broiler in Oven

                                                  Broiler in Oven, Safety Lock

                                                  Delay Bake/Delay Start, Oven Light, Oven Temperature Probe, Sabbath Mode, Safety Lock, Wi-Fi Enabled, With Proofer

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                                                  Number of Elements

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                                                  Cleaning Type

                                                  Steam Clean

                                                  Self Cleaning

                                                  Self Cleaning

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