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Customer Reviews for GE 3.8 cu. ft. Washer 5.9 cu. ft. Electric Dryer Combo in White

Internet #303516041

Model #GUD27ESSMWW

Store SKU #1003012291

  • 5.9 cu. ft. capacity dryer and 3.8 cu. ft. capacity washer
  • Single-action agitator thoroughly cleans garments
  • 11 wash cycles handle various fabrics and soils

Customer Reviews

  • 4.3
    out of 11,156 reviews
  • 84% recommend this product
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Showing 1-30 of 11,156 reviews
Smart and Effecient
The instructions warn the new owner that the washer sounds and behaves unlike their previous washing machine. True. It figures out the right amount of water for the load. The suggestions about various types of loads are spot on. By following those notes even a male such as I who often ignores reading the manual, has bright and spotless loads every Saturday. And the dryer, not to be outdone, quietly and smoothly goes about its work of getting all those clothes, sheets, towels and etc. ready for use again.
by
    • Recommended
    Washer dryer combination
    I have an upright washer/dryer combo. It’s compact yet it satisfys all my washing needs. It has all the load settings with 5 different water settings😁. The dryer has more options to dry your clothes. Only thing I don’t like it’s a bit noisy. Overall I don’t regret my choice.
    by
      • Recommended
      Great Features satisfied with what I ordered!
      Great Upgrade so far it's working well I love it! It has so many more features than the one I purchased 8 years ago. It does seem a little smaller than my older model.
      by
        Compact
        Good Price and easy to use and easy to install ,quite and convenient for your needs
        by
          Great quality for home
          Perfect fit and easy to use. I have all what I need.
          by
            • Recommended
            Worst ever! Don't waste your money!
            I had this stacked washer and dryer for 4 years and I always missing 1, or 2 items after a wash. I was blaming my wife for misplacing them. For the last 3-4 months the washer was making a squeaking noise. Today I took the front panel off to see where the noise is coming from and I was amazed to find all my missing clothes stuffed at the bottom of the unit, right between the front panel, the belt and the electric motor. Some how the clothes are thrown out from the drum at washing, or spinning cycle. This is a big design flaw! Also I noticed black marks on clothes after washing. I guess they get caught somewhere inside the drum. I am very disappointed with this product. It's a waste of money!
            by
            Response from GE_AppliancesJan 31, 2024
            Hello- We are very sorry to see that you've had this issue with your washer. This is definitely not what we expect to see and apologize for your inconvenience and frustration. Black marks on clothing may be the result of the collar or cuff rubbing between the dryer drum and drum slides. This may occur if the dryer drum slides are worn or a felt seal is mispositioned or defective. Considering the issues you are having; we recommend reaching out to GE Consumer Service by calling 1-800-432-2737. Thank you! Joyce@GEAppliances
              Great choice
              Much quieter than our last unit and just the right size to fit our laundry area and handle the laundry for two people.
              by
                Great product
                great washer dryer combo. Compact unit but able to handle large loads. Has plenty of program options to handle delicates to bulky items. Would recommend this unit to anyone needing a washer dryer with limited space in their home ….
                by
                  2 new units stopped working after test runs
                  This product has given me so much grief straight out of the box! First new unit, washer stopped working after 3 loads. Replaced with the same unit. Washer stopped working after empty test run. Unbelievably frustrating and inconvenient! Can't believe this! Obviously changing brands.
                  by
                  Response from GE_AppliancesJan 30, 2024
                  Hey there - We sincerely apologize for the grief and frustration you've experienced with your laundry center. We understand your disappointment, especially encountering issues with both units. We strongly encourage you to take advantage of your one-year warranty with us by calling our GE Appliances Consumer Service at 1-800-432-2737. We are committed to resolving these issues promptly and look forward to helping you soon, with the aim of restoring your faith in our brand. Your feedback is important as we work towards continuous improvement. -Kacie@GEAppliances
                    DO NOT WASTE YOUR MONEY
                    Trash. Brand new never used and the dryer won’t work. It starts up really loud and runs for 10 seconds then cuts off .
                    by
                    Response from GE_AppliancesJan 24, 2024
                    Hello-We apologize for the experience that you had with your washer/dryer combo. We never want our consumers to have experiences like this. The feedback that you shared with us will be shared with our quality teams. We hope that we will be able to regain your trust. -Krystal@GEappliances
                      Stacking washer and dryer
                      Everything about my stacking washer and dryer are perfect. I love it so far. It is quiet and days quickly.
                      by
                      • Verified Purchase
                      • Recommended
                      Sufficient quiet and low-cost
                      Great also very quiet, washroom dryer does job Low cost love GE for all their appliances that’s all I buy no matter what. Love you guys. Thank you for all your hard work…,…
                      by
                        Fits perfectly
                        It's the perfect unit for the space we have available on our first floor laundry room.
                        by
                          • Recommended
                          Great Fit
                          Nothing like a new washer and dryer that fit the house and budget. Enough space for a 4 person family with a dog and cat.
                          by
                            Looks good, not black as stated online purchase
                            I ordered black and this was not black. It stated black on order online, disappointed was expecting black. You need to correct color. However I like the all in one , perfect for me. Just received it and hoping all works well. Going to keep even though not right color, not willing to deal with hassle of color.
                            by
                              • Recommended
                              Excellent Product
                              Excellent product, it cleans my clothing very well, is effiecent and dries them fast.
                              by
                                • Recommended
                                Love it!
                                We got this after our old one died, and it’s similar…just so much chatter! The controls are nice and easy to use, and the dryer finishing is a nice beep like when a microwave goes off. There’s a lot more room in both the washer and dryer, especially since there’s no activator. We’ve had it since June of 2023, and everything still works perfectly!
                                by
                                  Great features
                                  Works great… It’s ok…….. It washes clothes It dries
                                  by
                                    Very Disappointed with Product!
                                    Very disappointed in this product. Washer often goes out of balance, there is no notice when load is done, washing process seems weak. Dryer collects alot of lint that remains on the door and seal after load is done and yet clothes seem to still have alot of lint once cycles completed, no notice when load is done, drying process seems weak.
                                    by
                                    Response from GE_AppliancesJan 16, 2024
                                    Hey there, Thank you for taking the time to provide feedback on your new unitized laundry set. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass this along to our product team to review. Thank you for taking the time to reach out to us. -Brittany@GEAppliances
                                      Mighty spacemaker
                                      For a stackable washer dryer this unit has as many features as a full size appliance. Four settings for the type of clothes plus five water temperature settings. And the tub even has super size setting and bulky as an option. The dryer has many more settings for the heat temperature than the unit I replaced. The only drawback is the agitator noise but I’ve Cotten used to it.
                                      by
                                        • Recommended
                                        Simple yet sleek
                                        I purchased this set for space saving purposes. It seems to have the same size capacity as my previous. Very very pleased!! Thank you
                                        by
                                          • Recommended
                                          GE will not refund me.
                                          We bought this product and it was delivered on December 9th. When we went to use it for the first time it filled with a little water then quit. We then smelled burnt wires, the motherboard blew. GE technician came to fix it and had to put two more different motherboards and it blew the total of three times so now GE wants to replace everything inside the washing machine but there’s a part on back order and they do not know when it will be in, so I am on hold with this unit sitting in my way and I’ve had to work around it water has been sitting in it since December 12 and I have been without a washer and dryer since the end of November. I just want a refund. I am totally disappointed in this product and I do not trust it even if they do replace parts and it starts to work, how do I know it’s not gonna happen again and then my house catch on fire. I just want my money back and they will not do it. 😡😡
                                          by
                                          Response from GE AnswersJan 7, 2024
                                          Hey there - We're very disappointed to hear about all the trouble you've been experiencing. We can understand how frustrating this situation must be for you and we truly apologize. We're confident our services team is doing everything they can to help you as quickly and efficiently as possible. We apologize for the delay, but we appreciate your patience during this time. Reach out if you have any questions or need any assistance. We're here to help you. Julia@GEAppliances GE_Appliances
                                            6 found this review helpful
                                            Great Product
                                            I have used GE washer dryers for many years and will continue to for many years to come.
                                            by
                                              • Recommended
                                              Yea!
                                              So far so good. A little noisier than old set, but it spins so good!!!
                                              by
                                                • Recommended
                                                Looks Good
                                                Used washer for the first time since moving in our house a week ago. The washer was loud, banging, moving and making very loud squealing sounds. We r unable to use it in this condition.
                                                by
                                                Response from GE_AppliancesJan 9, 2024
                                                Hi there, We appreciate you taking the time to leave us feedback, but we’re sorry to hear that your washer/dryer unit is louder than expected. There are a few noises heard when the unit is in use. We recommend taking a look at the link below for normal sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=36011 If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm We hope this helps, and if you need additional assistance, please reach out. -Charlie@GEAppliances
                                                  • Recommended
                                                  Simple and Easy To Use
                                                  Absolutely Love it. Can run both washer and dryer at the same time. Uses less water and Dryer Drys in half the Time. Always Love GE products and Always will.
                                                  by
                                                    • Recommended
                                                    Great features!
                                                    Great variety of wash/dry cycles for all kinds of fabrics. Quite easy to use.
                                                    by
                                                      • Recommended
                                                      Easy to use!
                                                      We absolutely love our new washer and dryer! It’s the perfect size for our laundry space and very convenient to use. We read all the not so great reviews before we decided on this unit. It is the perfect fit for us!
                                                      by
                                                        • Recommended
                                                        Unit is great!
                                                        This unit is a godsend for me!! I have a hard time going into the basement where my laundry area was. I bought this washer/dryer combo to be installed in the upstairs of my home. It is so great to have it where I can safely do my laundry!!
                                                        by
                                                          • Recommended
                                                          Excellent appliance
                                                          Highly recommended appliance. Eeay to use, excellent performance, low noise.
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 11,156 reviews

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