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Customer Reviews for Glacier Bay Dorset Single Post Toilet Paper Holder in Chrome

Internet #100023009

Model #B2532501CP

Store SKU #474546

  • Available exclusively at The Home Depot
  • Metal construction for longevity
  • Includes anchors and mounting hardware for easy installation

Customer Reviews

  • 3.9
    out of 137 reviews
  • 65% recommend this product
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Showing 1-30 of 137 reviews
It’s good serves the purpose ...
It’s good serves the purpose
by
  • Verified Purchase
Thus matches the faucet perfectly. ...
Thus matches the faucet perfectly.
by
  • Verified Purchase
Do not buy!
Looks nice once installed. However not long after it will start to get loose and fall down. It is a design flaw that cannot be tightened enough to fix. I have had single-sided toilet paper holders before and never had this problem. As another reviewer said, I have to decide if I want to replace this and have non matching fixtures.
by
Response from Glacier BayJul 24, 2018
We are so sorry to hear you have experienced this problem. This most certainly does not represent the quality we expect from a Glacier Bay product. In fact, all of our products are covered by a limited lifetime warranty that protects the finish and function of your faucet for as long as you own your home. Please contact one of our agents by completing the online form at http://globeunion.custhelp.com/app/ask/or call us at 1-888-328-2383, We will make sure to get this resolved for you right away. Our business hours are 8:00 AM - 8:00 PM Monday through Friday and 9:00 AM - 6:00 PM Saturday EST.
    2nd one i had to buy for a customer, 1st one kept loosing up and finally the arm broke. I see tha...
    2nd one i had to buy for a customer, 1st one kept loosing up and finally the arm broke. I see that they made some changes with the mount, but the bad taste is already in the customers mouth and mine. poor quality
    by
    Response from Glacier BayJun 20, 2018
    We are so sorry to hear you have experienced this problem. This most certainly does not represent the quality we expect from a Glacier Bay product, In fact, all of our products are covered by a limited lifetime warranty that protects the finish and function for as long as you own your home. If you ever have any further question please contact one of our agents by completing the online form at http://globeunion.custhelp.com/app/ask/or call us at 1-888-328-2383 our business hours are 8:00 AM - 8:00 PM Monday through Friday and 9:00 AM - 6:00 PM Saturday EST, It is our pleasure to be able to provide you with support and assistance for your product purchases.
    • Verified Purchase
    Looks great!
    Looks great!
    by
    • Verified Purchase
    • Recommended
    Stylish and easy to install. Looks great!...
    Stylish and easy to install. Looks great!
    by
    • Verified Purchase
    It's easy to install. Looks good.
    It's easy to install. Looks good.
    by
    • Verified Purchase
    • Recommended
    5 Star Review
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    5 Star Review
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    The finish and style are too our liking. The wall mounting hardware is flimsy and does not hold ...
    The finish and style are too our liking. The wall mounting hardware is flimsy and does not hold the bar firmly in place. No matter how secure and tight the bracket and screws are set the paper holder remains loose and spins causing a mark on the wall. We will replace this item with a better quality item when we have time and money.
    by
    Response from Glacier BayJan 11, 2018
    Hello and Thank you for your review
    Seems that something is off wit the mounting hardware, All of our products are covered by a limited lifetime warranty that protects the finish and function of your faucet for as long as you own your home, to obtain a new mounting hardware simply contact us by filling out the online form at http://globeunion.custhelp.com/app/ask/ or by calling us directly at 1-888-328-2383. Our business hours are 8:00 AM - 8:00 PM Monday through Friday and 9:00 AM - 6:00 PM Saturday EST
    • Verified Purchase
    5 Star Review
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Great product. Very attractive hardware. (...
    Great product. Very attractive hardware. (
    by
    • Verified Purchase
    Although the design was what we were looking for, the...
    Although the design was what we were looking for, the actual product out of the box was very light weight and cheap feeling. Not worth the price. Installed in a rarely used bathroom, otherwise we would have returned.
    by
    Response from Glacier BayJan 3, 2018
    We appreciate you taking the time to provide us with such valuable feedback. Here at Glacier bay we continually evaluate materials in our products in order to optimize product quality and meet or exceed certification standards. All of our products are covered by a limited lifetime warranty that protects the finish and function of your Toilet Paper Holder for as long as you own your home. if you have any further questions, please complete the online form at http://globeunion.custhelp.com/app/ask/or call us at 1-888-328-2383 Our business hours are 8:00 AM - 8:00 PM Monday through Friday and 9:00 AM - 6:00 PM Saturday EST.
    • Verified Purchase
    Easy to install!...
    Easy to install!
    by
    • Verified Purchase
    Easy to install and work well also looks nice and is easier to change tp role when you need to.
    Easy to install and work well also looks nice and is easier to change tp role when you need to.
    by
    • Verified Purchase
    • Recommended
    Good for the price...
    Good for the price
    by
    • Verified Purchase
    13 years, no problems. The only reason I'm looking for a new one, is that It's getting to find m...
    13 years, no problems. The only reason I'm looking for a new one, is that It's getting to find my TP brand in anything other that MEGA rolls anymore. Double rolls fit fine, but they are getting harder to come by.
    by
      • Recommended
      It works ...
      It works
      by
      • Verified Purchase
      5 Star Review
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      Not hard to install. holding up nicely....
      Not hard to install. holding up nicely.
      by
      • Verified Purchase
      End cap that keeps paper from spinning off is tout...
      End cap that keeps paper from spinning off is tout large enough. Needs to be just under I.d. of normal t.p. toll (1.5 to 1.75
      by
      Response from Glacier BayAug 18, 2017
      Hello and thank you for providing us with such valuable feedback. Here at Glacier Bay, we continually evaluate materials in our products in order to optimize product quality and meet or exceed certification standards. All of our products are covered by a limited lifetime warranty that protects the finish and function of your unit for as long as you own your home. if you have any further questions please contact us us by filling out the online form at http://globeunion.custhelp.com/app/ask/ or by calling us directly at 1-888-328-2383. Our business hours are 8:00 AM - 8:00 PM Monday through Friday and 9:00 AM - 6:00 PM Saturday EST.
      • Verified Purchase
      5 Star Review
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      Joints and mount are loose. They required glue to...
      Joints and mount are loose. They required glue to be steady.
      by
      • Verified Purchase
      sturdy, does what is needed, and easy to fit....
      sturdy, does what is needed, and easy to fit.
      by
      • Verified Purchase
      Very nice. It is a little weird getting used to...
      Very nice. It is a little weird getting used to the roll not staying in place. It looks very nice.
      by
      • Verified Purchase
      4 Star Review
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      5 Star Review
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      T. P. holder
      Works just fine installed easily, nothing more to say at this time.
      by
        • Recommended
        Very easy to install ...
        Very easy to install
        by
        • Verified Purchase
        Love the design ...
        Love the design
        by
        • Verified Purchase
        Showing 1-30 of 137 reviews