Looks nice once installed. However not long after it will start to get loose and fall down. It is a design flaw that cannot be tightened enough to fix. I have had single-sided toilet paper holders before and never had this problem. As another reviewer said, I have to decide if I want to replace this and have non matching fixtures.
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Response from Glacier BayJul 24, 2018
We are so sorry to hear you have experienced this problem. This most certainly does not represent the quality we expect from a Glacier Bay product. In fact, all of our products are covered by a limited lifetime warranty that protects the finish and function of your faucet for as long as you own your home. Please contact one of our agents by completing the online form at http://globeunion.custhelp.com/app/ask/or call us at 1-888-328-2383, We will make sure to get this resolved for you right away. Our business hours are 8:00 AM - 8:00 PM Monday through Friday and 9:00 AM - 6:00 PM Saturday EST.
Jun 19, 2018
2nd one i had to buy for a customer, 1st one kept loosing up and finally the arm broke. I see tha...
2nd one i had to buy for a customer, 1st one kept loosing up and finally the arm broke.
I see that they made some changes with the mount, but the bad taste is already in the customers mouth and mine.
poor quality
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Response from Glacier BayJun 20, 2018
We are so sorry to hear you have experienced this problem. This most certainly does not represent the quality we expect from a Glacier Bay product, In fact, all of our products are covered by a limited lifetime warranty that protects the finish and function for as long as you own your home. If you ever have any further question please contact one of our agents by completing the online form at http://globeunion.custhelp.com/app/ask/or call us at 1-888-328-2383 our business hours are 8:00 AM - 8:00 PM Monday through Friday and 9:00 AM - 6:00 PM Saturday EST, It is our pleasure to be able to provide you with support and assistance for your product purchases.
Verified Purchase
May 11, 2018
Looks great!
Looks great!
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Verified Purchase
Recommended
Apr 12, 2018
Stylish and easy to install. Looks great!...
Stylish and easy to install. Looks great!
by
Verified Purchase
Feb 20, 2018
It's easy to install. Looks good.
It's easy to install. Looks good.
by
Verified Purchase
Recommended
Feb 14, 2018
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Jan 17, 2018
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Jan 9, 2018
The finish and style are too our liking. The wall mounting hardware is flimsy and does not hold ...
The finish and style are too our liking. The wall mounting hardware is flimsy and does not hold the bar firmly in place. No matter how secure and tight the bracket and screws are set the paper holder remains loose and spins causing a mark on the wall. We will replace this item with a better quality item when we have time and money.
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Response from Glacier BayJan 11, 2018
Hello and Thank you for your review Seems that something is off wit the mounting hardware, All of our products are covered by a limited lifetime warranty that protects the finish and function of your faucet for as long as you own your home, to obtain a new mounting hardware simply contact us by filling out the online form at http://globeunion.custhelp.com/app/ask/ or by calling us directly at 1-888-328-2383. Our business hours are 8:00 AM - 8:00 PM Monday through Friday and 9:00 AM - 6:00 PM Saturday EST
Verified Purchase
Jan 5, 2018
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Jan 3, 2018
Great product. Very attractive hardware. (...
Great product. Very attractive hardware. (
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Verified Purchase
Dec 31, 2017
Although the design was what we were looking for, the...
Although the design was what we were looking for, the actual product out of the box was very light weight and cheap feeling. Not worth the price. Installed in a rarely used bathroom, otherwise we would have returned.
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Response from Glacier BayJan 3, 2018
We appreciate you taking the time to provide us with such valuable feedback. Here at Glacier bay we continually evaluate materials in our products in order to optimize product quality and meet or exceed certification standards. All of our products are covered by a limited lifetime warranty that protects the finish and function of your Toilet Paper Holder for as long as you own your home. if you have any further questions, please complete the online form at http://globeunion.custhelp.com/app/ask/or call us at 1-888-328-2383 Our business hours are 8:00 AM - 8:00 PM Monday through Friday and 9:00 AM - 6:00 PM Saturday EST.
Verified Purchase
Dec 26, 2017
Easy to install!...
Easy to install!
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Verified Purchase
Dec 5, 2017
Easy to install and work well also looks nice and is easier to change tp role when you need to.
Easy to install and work well also looks nice and is easier to change tp role when you need to.
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Verified Purchase
Recommended
Dec 5, 2017
Good for the price...
Good for the price
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Verified Purchase
Nov 13, 2017
13 years, no problems. The only reason I'm looking for a new one, is that It's getting to find m...
13 years, no problems. The only reason I'm looking for a new one, is that It's getting to find my TP brand in anything other that MEGA rolls anymore. Double rolls fit fine, but they are getting harder to come by.
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Recommended
Oct 17, 2017
It works ...
It works
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Verified Purchase
Oct 11, 2017
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Sep 19, 2017
Not hard to install. holding up nicely....
Not hard to install. holding up nicely.
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Verified Purchase
Aug 17, 2017
End cap that keeps paper from spinning off is tout...
End cap that keeps paper from spinning off is tout large enough. Needs to be just under I.d. of normal t.p. toll (1.5 to 1.75
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Response from Glacier BayAug 18, 2017
Hello and thank you for providing us with such valuable feedback. Here at Glacier Bay, we continually evaluate materials in our products in order to optimize product quality and meet or exceed certification standards. All of our products are covered by a limited lifetime warranty that protects the finish and function of your unit for as long as you own your home. if you have any further questions please contact us us by filling out the online form at http://globeunion.custhelp.com/app/ask/ or by calling us directly at 1-888-328-2383. Our business hours are 8:00 AM - 8:00 PM Monday through Friday and 9:00 AM - 6:00 PM Saturday EST.
Verified Purchase
Aug 16, 2017
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Aug 8, 2017
Joints and mount are loose. They required glue to...
Joints and mount are loose. They required glue to be steady.
by
Verified Purchase
Jul 26, 2017
sturdy, does what is needed, and easy to fit....
sturdy, does what is needed, and easy to fit.
by
Verified Purchase
Jul 18, 2017
Very nice. It is a little weird getting used to...
Very nice. It is a little weird getting used to the roll not staying in place. It looks very nice.
by
Verified Purchase
Jul 13, 2017
4 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Jul 13, 2017
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Jun 28, 2017
T. P. holder
Works just fine installed easily, nothing more to say at this time.