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Customer Reviews for Glacier Bay Power Flush 12 inch Rough In Two-Piece 1.28 GPF Single Flush Elongated Toilet in White Seat Included

Internet #308702440

Model #N2450E

Store SKU #1004159514

  • Vacuum-assisted flush clears 7 billiard balls on the first flush
  • Extremely quiet gravity flush 1.28 GPF toilet
  • Includes slow-close elongated seat

Customer Reviews

  • 4.6
    out of 3,520 reviews
  • 82% recommend this product
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Showing 1-30 of 3,520 reviews
by
  • Verified Purchase
great toilet
Its a great toilet! Nice smaller tank, great flushing without having to hold the lever down, abd slow close lif. Really happy!
by
    • Recommended
    This was an easy do it yourself install and now I have a toilet I only have to flush once every time and it works perfectly thank you to the product and the design team.
    by
    Response from NCCGBMay 20, 2024
    Hello Na. Thank you for taking time out of your day to provide feedback. We are happy you are pleased with your toilet. Should you have further comments or need future assistance, please call Customer Service @ 1-855-434-5224 where one of the Representatives can assist you.
    • Verified Purchase
    1 found this review helpful
    Too many issues too soon
    We installed this in our brand new bathroom, new plumbing and all. Not even 2 months after, toilet started constantly clogging, causing water to back up in the bathtub. Soon after the toilet clogs began, the toilet wouldn't stop running... So, after several service calls (5x) and 3 diff plumbers, we tracked it down to this faulty toilet. Don't risk it! Don't buy!
    by
    Response from NCCGBMay 15, 2024
    Hello Valued Customer, Thank you for taking time out of your day to provide feedback. Should you have further comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
      1 found this review helpful
      Excellent quality, thanks
      by
      • Verified Purchase
      Water leak after 9 months of use
      I got a high water bill. It was toilet leak. See picture how high the water level comes. I just installed toilet 9 months ago. Waste of money and water!
      by
      Response from NCCGBMay 7, 2024
      Hello Kriss, We appreciate your feedback and apologize for the inconvenience you are experiencing with your toilet. Please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
        • Recommended
        In for the long flush
        It's so much quieter than our old toilet, a little taller off the ground which is perfect for myself and my mother
        by
          • Recommended
          Excellent flush!
          Excellent flushing toilet. Trying to add screenshots of the flush since I can't upload a video.
          by
          Response from NCCGBMay 20, 2024
          Hello MissPrissKY. Thank you for taking time out of your day to provide feedback. We are happy you are pleased with your toilet. Should you have further comments or need future assistance, please call Customer Service @ 1-855-434-5224 where one of the Representatives can assist you.
            • Recommended
            1 found this review helpful
            Great Toilet NO HARDWARE
            This is a nice solid Toilet i have one in another bathroom in my home. I went out to get a second one and this time i get it home, lug it up to the second floor, everythings prepped, low and behold, no instructions, wax ring or Hardware whatsoever in a seemingly new looking box… Not happy about having to make another trip to THD..
            by
            Response from NCCGBMar 21, 2024
            Hello Valued Customer, We appreciate your feedback and apologize for the inconvenience you are experiencing with your toilet. Please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
              3 found this review helpful
              Replacing an old TOTO Toilet
              My old Expensive TOTO toilet became loose at the tank was loose and leaking, the water fill valve was also running intermittently. I called a plumber who gave me an estimate of $800 to fix it and $1100 to replace it. I went to Home Depot and bought a glacier bay toilet. It was easy to install, the flush is strong and it looks nice in my downstairs bathroom, so I'm Happy 😊
              by
              Response from NCCGBApr 22, 2024
              Hello Marcellus. Thank you for taking time out of your day to provide feedback. We are happy you are pleased with your toilet. Should you have further comments or need future assistance, please call Customer Service @ 1-855-434-5224 where one of the Representatives can assist you.
                • Recommended
                3 found this review helpful
                Easy to install. Comes with everything you need, no need to buy a wax ring it comes with it. I was surprised how powerful the flush is. I a completely satisfied with my purchase.
                by
                Response from NCCGBMar 19, 2024
                Hello Priscilla. Thank you for taking time out of your day to provide feedback. We are happy you are pleased with your toilet. Should you have further comments or need future assistance, please call Customer Service @ 1-855-434-5224 where one of the Representatives can assist you.
                • Verified Purchase
                2 found this review helpful
                delivery of toilet
                Toilet was delivered and placed in front of front door. Delivery instructions said garage door. I can not move. Eed immediate help to move.
                by
                Response from NCCGBFeb 16, 2024
                Hello Valued Customer, We appreciate your feedback and apologize for the inconvenience you are experiencing with the delivery of your toilet. Please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
                  • Recommended
                  6 found this review helpful
                  Works great!
                  I was hesitant to buy at firsf since there seems to be a couple of negative reviews. I own an old house with two toilets, one was leaking internally, the other one would clog most of the time. I replaced the one leaking yesterday with a powerflush unit, the difference is night and day! Such a quiet toilet with a strong flush! Installation was easy, no more water wasting due to leak, and the elongated design is very great! I've bought another one today to replace the second toilet in my house, it's that impressive of a toilet!
                  by
                    • Recommended
                    by
                    • Verified Purchase
                    Broken Seat
                    I purchased item in September. The seat hardware broke in January!
                    by
                    Response from NCCGBJan 10, 2024
                    Hello Margaret, We appreciate your feedback and apologize for the inconvenience you are experiencing with your toilet. Please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
                      • Recommended
                      1 found this review helpful
                      Definitely a high-quality toilet that can handle low water pressure and tons of use. I checked consumer reports before purchasing and this was a recommended toilet. I also would highly recommend it.
                      by
                      Response from NCCGBJan 5, 2024
                      Hello Barbara. Thank you for taking time out of your day to provide feedback. We are happy you are pleased with your toilet. Should you have further comments or need future assistance, please call Customer Service @ 1-855-434-5224 where one of the Representatives can assist you.
                      • Verified Purchase
                      5 found this review helpful
                      There are a few but's to this toilet. Please read!
                      Would I recommend this toilet? Yes. It flushed great! BUT... The flush valve seal is garbage. Within 6 months, the toilet was leaking about 1/3" of water every 20 min. The edge of the seal was bubbled up on one side. Home Depot does not sell it, and it is almost impossible to find online. Kohler makes a seal the same size and it works. Also, because of the inner tank, you can't drop a standard size chlorine tablet in the reservoir.
                      by
                      Response from NCCGBNov 30, 2023
                      Hello MarcelV, Thank you for taking time out of your day to provide feedback. Though use of the chlorine tablet could be leading to the issues on the seal. Should you have further comments or need future assistance, please call Customer Service @ 1-800-831-8383 where one of our Representatives can assist you.
                        • Recommended
                        6 found this review helpful
                        Great toilet!
                        I would give this 4.8 stars, it was super easy to install. The flush is amazing. The packaging and instructions are flawlesss. My only negative is the seat! It feels a bit hard and uncomfortable! Maybe I will get used to it. Overall, this is a nice clean toilet that flushes impecably with little water. I bought this toilet on Nov 11, 2023 at Home Depot, Ancaster, Hamilton, Ontario, Canada.
                        by
                          • Recommended
                          Best toilet !
                          Best toilet ever. Flush is very strong, and fills up fast and quietly. Definatley recommend.
                          by
                          • Verified Purchase
                          • Recommended
                          We loved this toilet so much that we bought another one for the second bathroom. It does not clog and it's water efficient.
                          by
                            2 found this review helpful
                            Whirlpool flush
                            My 30 year old toilets in the home needed replaced badly. This toilet has a lot of great reviews so I thought I would give it a try and replace the 3 I have! Easy to install. And the flush is amazing. The refilling is very quiet. Definitely a great purchase. So far so good. 👍
                            by
                            Response from NCCGBSep 18, 2023
                            Hello ASlater. Thank you for taking time out of your day to provide feedback. We are happy you are pleased with your toilet. Should you have further comment or need future assistance, please call Customer Service @ 1-855-434-5224 where one of the Representatives can assist you.
                              • Recommended
                              6 found this review helpful
                              Not reliable
                              I purchased this toilet over a year ago and not even a year worth of use my toilet was draining water slowly down the bowl. I called the customer service and we did some diagnosing over the phone and they said it was probably due to cracked porcelain. I added blue food dye in the tank and notice it slowly leaking out from the vacuum power hole. They sent me a new flapper valve which I had to install. Barely one year of use and I already have to replace? Not reliable
                              by
                              Response from NCCGBAug 25, 2023
                              Hello Valued Customer, We appreciate your feedback and apologize for the inconvenience you experienced with your toilet. Should you have further comment or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
                                1 found this review helpful
                                Poor performance
                                Toilet is not convenient to return as it is installed. This was bought based on the hype that this could flush up to 6 tennis balls. I had it professionally installed. I have to fully flush at least 3 times every time and paper will not all disappear which is not economical or convenient. After a couple hours there's almost no water in the base so I have to flush it just to clean it. This brand of toilet is NOT as advertised and very deceiving.
                                by
                                Response from NCCGBAug 8, 2023
                                Hello JamReg. We appreciate your feedback and apologize for the inconvenience you are experiencing with your toilet. On this model it is critical that the tank is seated properly on the bowl to assure that the vacuum system has a proper seal to maintain the flush efficiency. You can try to re-seat the tank following the steps in the Troubleshooting guide that can found in the product overview section of the product webpage, under the "Instructions / Assembly" link. Please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
                                  9 found this review helpful
                                  I am very impressed with this toilet as it does flush with great force, and very importantly leave quite a bit of water in the bowl, so that the next person who deposits a deuce in the bowl does not leave racing stripes in the bowl.
                                  by
                                  Response from NCCGBAug 14, 2023
                                  Hello Valued Customer. Thank you for taking time out of your day to provide feedback. We are happy you are pleased with your toilet. Should you have further comment or need future assistance, please call Customer Service @ 1-855-434-5224 where one of the Representatives can assist you.
                                  • Verified Purchase
                                  11 found this review helpful
                                  Great Flush!
                                  Overall, this toilet seems perfect and works as should. Only reason I gave 4 stars is because there is writing on the side of the tank that will NOT come off. Not sure why it’s even there. I also had a difficult time to get the tank to be solid sitting on the base. It still wiggles and moves and as it said, do not tighten too tight or you will have damage. I put it as tight as I could but still moves.
                                  by
                                  Response from NCCGBJul 21, 2023
                                  Hello Valued Customer, Thank you for taking time out of your day to provide feedback. Should you have further comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
                                    • Recommended
                                    4 found this review helpful
                                    Too Many Holes
                                    This toilet had 4 total holes in the base --- 2 on each side (see picture). Plus the surface where the holes were was depressed, not flat as shown in display picture and on the carton. I checked 2 boxes and both were the same. I have never sen a toilet like this. Ended up buying a Kohler.
                                    by
                                    Response from NCCGBJul 11, 2023
                                    Hello JR33, The front pair of holes are for installation of the toilet seat. The back pair is for installing the tank to the bowl. Please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
                                      6 found this review helpful
                                      Love my bowl
                                      Easy to install works excellent
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      It works, conserves water at a great price point.
                                      This toilet flushes flawlessly, saves water simply because you aren't double flushing as you would with a lot of 1.28 gallon toilets, and is one of the least expensive toilets on the market. When you read the reviews eliminate the the 1 ratings simply because there is a percentage of the population that's going to complain no matter. One actually complained that it was the most over engineered flush valve they ever saw.....That's a problem? It IS the most over engineered flush valve I've seen and that's why It is the only toilet I will buy. I'm building a new home this year and I specifically called for this toilet to be installed.
                                      by
                                      Response from NCCGBMay 5, 2023
                                      Hello Tome2. Thank you for taking time out of your day to provide feedback. We are happy you are pleased with your toilet. Should you have further comment or need future assistance, please call Customer Service @ 1-855-434-5224 where one of the Representatives can assist you.
                                        • Recommended
                                        7 found this review helpful
                                        Surprisingly great quality toilet
                                        Tip: Make sure to tighten the wingnuts under the tank snug. Otherwise, the flush will not syphon. Had to troubleshoot this issue at first, but that resolved it for me. Toilet is fantastic. Quality seat included. Package co tains everything needed to install. Best toilet in my opinion and likely performs better than more expensive toilets out there.
                                        by
                                          • Recommended
                                          I recommend this toilet 100%
                                          This toilet flushes so well, I love the height and the power it has for the minimal water usage, this has to be the best toilet on the market for home use. And it is very quiet and fills the tank nice and quick also
                                          by
                                            • Recommended
                                            Showing 1-30 of 3,520 reviews

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