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Customer Reviews for Hampton Bay Shaker 18 in. W x 24 in. D x 34.5 in. H Assembled Drawer Base Kitchen Cabinet in Satin White with Ball-Bearing Glides

Internet #204635908

Model #KDB18-SSW

Store SKU #1000024386

  • Get started sooner with online orders shipping in 1 day
  • Features 3 drawers to suit all your storage needs
  • Shaker White kitchen cabinets add a modern look to any design

Customer Reviews

  • 3.4
    out of 561 reviews
  • 54% recommend this product
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Showing 1-30 of 561 reviews
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Hampton Drawer base
Unfortunately, quality level was below expectation. Description may have overstated The features
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Response from Hampton Bay Customer CareApr 3, 2024
We completely understand your frustration and are so sorry your Hampton Bay order did not meet your expectations. Our Customer Care Team would like to learn more about your experience and discuss your concerns. We can be reached at (888) 578-4009 or homeproducts_cc@woodmark.com. We appreciate your feedback and thank you for making us a part of your home. HamptonBayRSI
    • Recommended
    The first one arrived damaged, the home depot policy for returns is pretty aggrevating, I had to purchase a new one and wait for a refund on the other one, instead of just exchanging. Other than that it's ok.
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    Response from Hampton Bay Customer CareApr 3, 2024
    We appreciate your feedback and want you to know your Customer Care Team is here for you when needed. We are so sorry you encountered this damage and can be reached at (888) 578-4009. We look forward to assisting you and appreciate you making Hampton Bay a part of your home. HamptonBayRSI
    • Verified Purchase
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    • Verified Purchase
    The quality and construction is superior. We love the end product.
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    Response from Hampton Bay Customer CareMar 28, 2024
    We appreciate you adding Hampton Bay to your home! We are thrilled you are enjoying your new purchase, and we hope you continue to do so for a very long time! HamptonBayRSI
    • Verified Purchase
    very good fit looks nice
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    Response from Hampton Bay Customer CareMar 21, 2024
    We are thrilled to hear your new Satin White cabinet was a great fit for your home, Steven! Thank you for your review, and we wish you nothing but the best moving forward. HamptonBayRSI
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    I had two cabinets damaged in my cabinet order of five pieces I was told that I would have to bring them back and wait to get new cabinet shipped to me. Very disappointed had to repair myself so I could finish the job that I was working on.
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    Response from Hampton Bay Customer CareFeb 13, 2024
    We are terribly sorry for the disappointing experience you had with your cabinetry purchase, John. Our Customer Care Team will do all we can to ensure you have all you need to complete your project, and we ask that you please reach out to us at (888) 578-4009. We understand your frustration, and we hope to work with you soon. HamptonBayRSI
    • Verified Purchase
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    Drawers and doors are not lined up great. Dropped paint on one door front
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    Response from Hampton Bay Customer CareJan 4, 2024
    Thank you so much for providing this feedback. We sincerely apologize for the issue you saw with your order, and we ask that you please reach out to our Customer Care Team at (888) 578-4009 so we can discuss your options. We appreciate your candid review, and please take care. HamptonBayRSI
    • Verified Purchase
    Poor, poor quality. Listen to me, if you can afford better--do better! Sadly, this is all I could afford. The film comes blistered and they come with many scratches. Beware!
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    Response from Hampton Bay Customer CareDec 21, 2023
    We under your dissatisfaction, and we want to learn more about the concerns you have. Please connect with our Customer Care Team at (888) 578-4009 or homeproducts_cc@woodmark.com. Thank you for choosing Hampton Bay, and we hope to hear from you soon. HamptonBayRSI
    • Verified Purchase
    This drawer base is flimsy. I had to reorder it three times to finally get a usable one which set the project back almost three weeks. I do not recommend this line of cabinetry.
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    Response from Hampton Bay Customer CareDec 15, 2023
    We apologize for the frustrations you felt throughout your project, Rick. We hope you now have everything you need, but please contact our Customer Care Team if you are still having troubles. You can reach us at (888) 578-4009 or homeproducts_cc@woodmark.com. We wish you all the best. HamptonBayRSI
    • Verified Purchase
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    Every component we bought was broken out of box, had to return all. Found better cabinets with solid wood for $30 more. Won’t buy again or recommend.
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    Response from Hampton Bay Customer CareDec 1, 2023
    Having these types of issues is certainly not ideal. Should you reconsider and purchase Hampton Bay again, please let us know if you have difficulties. You can reach us at (888) 578-4009 or homeproducts_cc@woodmark.com. We appreciate your feedback and wish you all the best. HamptonBayRSI
    • Verified Purchase
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    • Verified Purchase
    Do not Buy, unless you just want them for looks
    We purchased these cabinets in 2021, this was our 2nd time purchasing cabinets. 1st time we bought them at Ikea for our basement kitchen. I thought Ikea were cheap because they were cheaply made. However, these were cheap too, so I expected the same or similar quality as my Ikea cabinets. WRONG! these cabinets were a waste of our money. The only reason why they still look decent is because we are super careful and clean freaks. They are very fragile and bad quality. I wish I got ikea again.
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    Response from Hampton Bay Customer CareNov 17, 2023
    We are so sorry to hear you had a negative experience with your new Hampton Bay order. Our Customer Care Team is committed to improving your experience, and we ask that you please contact us at (888) 578-4009. We appreciate your feedback and hope you have a good rest of your day. HamptonBayRSI
      Pretty flimsy cabinets. They were prefinished which saved me some time, but they included no way to attach a counter top to them so that needed some modification. I don’t think there was a single drop of glue used to assemble these at the factory so they feel like you could just bend them over without much effort. Next time I’ll spend the $ & time to have custom cabinets made.
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      Response from Hampton Bay Customer CareNov 17, 2023
      We are so sorry you are not happy with the quality of your new Hampton Bay cabinetry order. We hope to help improve this frustrating experience, and we ask that you please contact our Customer Care Team at (888) 578-4009. Thank you for making us a part of your space, and please take care. HamptonBayRSI
      • Verified Purchase
      Received cabinet damaged had to reorder it several times before a usable one was delivered. Delivery system terrible, cabinet itself fair.
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      Response from Hampton Bay Customer CareNov 9, 2023
      We are very sorry for the issues you had in receiving your new cabinet order. We hope you now have everything you need to complete your project. Thank you for making Hampton Bay a part of it, and we wish you all the best moving forward. HamptonBayRSI
      • Verified Purchase
      3 of the 7 boxes were damaged. Took another 10 days for replacements and payment refund.
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      Response from Hampton Bay Customer CareNov 10, 2023
      We appreciate you sharing your experience with us. We are so sorry you received your order with damages. We want to help where we can, and we ask that you please reach out to our Customer Care Team to review your options at (888) 578-4009. We thank you for making us a part of your home, and we hope you have a great day. HamptonBayRSI
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      Poor quality cabinet. Not a good value. Drawers get stuck
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      Response from Hampton Bay Customer CareOct 27, 2023
      We sincerely apologize for the drawer issues you've had and the disappointment you've felt. Please contact our Customer Care Team to discuss these concerns further. You can reach us at (888) 578-4009 or homeproducts_cc@woodmark.com. We are eager to work with you soon. HamptonBayRSI
      • Verified Purchase
      Showing 1-30 of 561 reviews

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