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Customer Reviews for Hampton Bay Shaker 18 in. W x 24 in. D x 34.5 in. H Assembled Drawer Base Kitchen Cabinet in Satin White with Ball-Bearing Glides

Internet #204635908

Model #KDB18-SSW

Store SKU #1000024386

  • Get started sooner with online orders shipping in 1 day
  • Features 3 drawers to suit all your storage needs
  • Shaker White kitchen cabinets add a modern look to any design

Customer Reviews

  • 3.3
    out of 561 reviews
  • 54% recommend this product
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Showing 1-30 of 561 reviews
Cabinets are of very poor quality. Framing split upon arrival....
Cabinets are of very poor quality. Framing split upon arrival. Drawer fronts stapled to drawer.
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Response from Hampton Bay Customer CareMar 14, 2023
Thank you for sending this over to us, Christine. We are sorry to hear you are disappointed in your Hampton Bay cabinetry. We wish to learn more about your experience, and we ask you to please connect with our Customer Care Team at (888) 578-4009. We are eager to hear from you. HamptonBayRSI
  • Verified Purchase
Disapointed, dos not look like picture in store
Disapointed dod not look like picture in store.
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Response from Hampton Bay Customer CareFeb 16, 2023
We apologize for the issues you have experienced with our Hampton Bay base cabinet. We want to discuss the differences you are seeing and ask that you please reach out to our Customer Care Team at (888) 578-4009 or homeproducts_cc@woodmark.com. We appreciate your feedback, and we can’t wait to hear from you. HamptonBayRSI
  • Verified Purchase
the quality is NOT very good. The cabinet was...
the quality is NOT very good. The cabinet was busted when it was picked up from the store. I had to re-order.
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Response from Hampton Bay Customer CareFeb 15, 2023
We sincerely apologize for the issue you had with your new cabinet, Timothy. If you have any difficulties now or when you receive your replacement cabinet, please let us know. You can reach us at (888) 578-4009 or homeproducts_cc@woodmark.com. We are here to help you, and we wish you all the best moving forward. HamptonBayRSI
  • Verified Purchase
1 found this review helpful
Not high end cabinetry. But for a laundry room they’re...
Not high end cabinetry. But for a laundry room they’re fine.
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Response from Hampton Bay Customer CareFeb 16, 2023
Thank you for sharing your experience with us, Darcy. We appreciate you taking the time to review your new Hampton Bay cabinetry! We hope that you continue to enjoy your new space for many years to come. HamptonBayRSI
  • Verified Purchase
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  • Verified Purchase
It only took two times to get the right product...
It only took two times to get the right product shipped to me.
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Response from Hampton Bay Customer CareFeb 2, 2023
We are sorry you received damaged or incorrect items, Walter. We are glad you could obtain the correct cabinet, and we hope you were able to complete your project on time. We sincerely thank you for making Hampton Bay your choice, and we hope you have a good day. HamptonBayRSI
  • Verified Purchase
Poor quality and workmanship. Terrible delivery and struggle to deal...
Poor quality and workmanship. Terrible delivery and struggle to deal with HD. Don’t buy. Go for better quality and customer service.
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Response from Hampton Bay Customer CareFeb 2, 2023
We apologize for the issues you have experienced with our Hampton Bay base cabinetry. If you want to discuss replacement options or go over your Limited Lifetime Warranty, please reach out to our Customer Care Team at (888)578-4009. We are eager to assist and appreciate you leaving this feedback. HamptonBayRSI
  • Verified Purchase
Island drawers for days
Existing cabinets were Hampton Bay, had to maintain. Changed up the island layout and went with more drawers. 1-overall drawers are decent. They roll, nothing special. (could use more finish nails and hot glue on bottoms, drawers) 2-who the h3ll installed these drawer fronts? Cross eyed most likely. Don't worry, pounded off fronts and adjusted/aligned placement, nail and screwed. We good now.
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Response from Hampton Bay Customer CareFeb 9, 2023
We appreciate you taking the time to share your feedback. Please contact our Customer Care Team to discuss your drawer concerns further. You can reach us at (888) 578-4009 or homeproducts_cc@woodmark.com. Have a great day, and we hope to hear from you soon. HamptonBayRSI
    • Recommended
    no drawer bumpers included...
    no drawer bumpers included
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    Response from Hampton Bay Customer CareJan 20, 2023
    We are very sorry you are missing those drawer bumpers. Please reach out to our Customer Care Team at (888) 578-4009 or homeproducts_cc@woodmark.com so that we can send them to you. We appreciate you choosing Hampton Bay to be a part of your home and look forward to working with you. HamptonBayRSI
    • Verified Purchase
    The drawer slides function very badly
    The drawer sliders function very poorly. The top drawer comes off of the sliders with a lot of difficulty (the little black levers are very hard to push/pull), and the middle and bottom drawers do not even open far enough to access the little black levers to take the drawer off. I now have to replace both the sliders on the middle and bottom drawers with new ones, because they function so badly. The drawers do not glide easily, and they make a lot of noise as they slide.
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    Response from Hampton Bay Customer CareJan 18, 2023
    We are sorry to hear you are having this issue with your new Hampton Bay cabinetry, Jake. Please contact our Customer Care Team at (888) 578-4009 or homeproducts_cc@woodmark.com. We want to discuss what you are seeing further and review your Limited Lifetime Warranty options. Thank you for choosing us to be a part of your home, and we are eager to hear from you. HamptonBayRSI
      1 found this review helpful
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      • Verified Purchase
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      • Verified Purchase
      Help Your Contractors Out. Fix Your Poor Quality.
      The wooden face was split in the bottom right corner, the top wooden cross bar above the first cabinet was split and rotated. These cabinets had to be repaired on site to salvage them in order to meet deadlines. The wooden face is terrible quality and the rest is cardboard with the cheapest sticker which arrives already peeling. I am ok with particle board that is not garbage. These cabinets are garbage particle board.
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      Response from Hampton Bay Customer CareJan 18, 2023
      We are very sorry for the issues you have experienced. Please know your Hampton Bay Customer Care Team is here to help with all Limited Lifetime Warranty concerns. You can reach us at (888) 578-4009 or homeproducts_cc@woodmark.com. We appreciate you leaving this review, and we are here to help if needed. HamptonBayRSI
      • Verified Purchase
      1 found this review helpful
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      • Verified Purchase
      after 3 returns I received underage cabinet. Its hold...
      after 3 returns I received underage cabinet. Its hold my repairs for 3 weeks. Cabinets are ok, but side walls are so thin. You have to put additional wood to make support for counter. No soft close doors or drawers.
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      Response from Hampton Bay Customer CareJan 18, 2023
      We are so sorry you experienced this, Anna. Please reach out to our Customer Care Team if you have any remaining Limited Lifetime Warranty issues. You can reach us at (888) 578-4009 or homeproducts_cc@woodmark.com. Thank you for your review. HamptonBayRSI
      • Verified Purchase
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      • Verified Purchase
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      • Verified Purchase
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      • Verified Purchase
      Quality
      Not really put together great. Had to send it back for a replacement.
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      Response from Hampton Bay Customer CareNov 28, 2022
      We are very sorry you had to send your cabinet back, but we hope you now everything is in order, Natalie. Thank you for choosing Hampton Bay, and we wish you all the best going forward. HamptonBayRSI
      • Verified Purchase
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      • Verified Purchase
      Hampton Bay Shaker cabinets from Home Depot
      Updating small kitchen
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      Response from Hampton Bay Customer CareNov 8, 2022
      Thank you so much for choosing our Hampton Bay Shaker collection to update your kitchen! HamptonBayRSI
      • Verified Purchase
      • Recommended
      One drawer front held on by 4 staples fell off,...
      One drawer front held on by 4 staples fell off, other drawers hard to open. So basically each cabinet had to be reinforced and all drawer fronts screwed on. Quite a bit of work just to make sure they will hold together at least a few years.
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      Response from Hampton Bay Customer CareNov 2, 2022
      We are so sorry to hear you experienced these drawer issues. While it sounds like you were able to resolve them, please let our Customer Care Team know if that is not the case. You can reach us at (888) 578-4009 or homeproducts_cc@woodmark.com. We appreciate you choosing Hampton Bay, and we wish you all the best. HamptonBayRSI
      • Verified Purchase
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      • Verified Purchase
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      • Verified Purchase
      These cabinets are very sturdy, easy to install and very...
      These cabinets are very sturdy, easy to install and very stylish. They brighten up the room.
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      Response from Hampton Bay Customer CareOct 14, 2022
      Thank you so much for sharing your feedback, Kelly! We are thrilled you love your newly upgraded kitchen, and we are grateful you made Hampton Bay a part of it. HamptonBayRSI
      • Verified Purchase
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      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
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      Response from Hampton Bay Customer CareSep 27, 2022
      We are sorry to learn that you were not satisfied with your Hampton Bay cabinetry. Feedback is important, and we always want to work toward improving our customer’s experiences. If you would like to give us additional insight into yours, we would appreciate the opportunity to learn more. Your Hampton Bay Customer Care Team is here for you at homeproducts_cc@woodmark.com for your questions or concerns. We are, of course, also here to help with any warranty-related issues that may arise for as long as you own your cabinetry. We appreciate your insight and thank you for choosing Hampton Bay. HamptonBayRSI
      • Verified Purchase
      I couldn’t place a counter top with an edge as...
      I couldn’t place a counter top with an edge as you couldn’t open the door
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      Response from Hampton Bay Customer CareSep 21, 2022
      We are sorry for the difficulty you had. Please be sure to refer to the installation requirements for the countertop you are using, as well as reach out to your local Home Depot to discuss all of your project's needs. We wish you all the best moving forward, and we appreciate you choosing Hampton Bay. HamptonBayRSI
      • Verified Purchase
      1 found this review helpful
      I wish this cabinet that I bought matched the other...
      I wish this cabinet that I bought matched the other one I purchased. The top drawer on this was a solid front panel. The other one had the shaker front on the top drawer.
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      Response from Hampton Bay Customer CareSep 23, 2022
      We are sorry for the disappointment you've felt. If you reconsider keeping this cabinet, please reach out to your local Home Depot to review your options. We appreciate you selecting Hampton Bay, and we hope you have an enjoyable rest of your day. HamptonBayRSI
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
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      Response from Hampton Bay Customer CareSep 14, 2022
      We are glad to know that you are happy with your Hampton Bay cabinets. Thank you for choosing us and please have a fantastic day! HamptonBayRSI
      • Verified Purchase
      Showing 1-30 of 561 reviews

      Frequently Bought Together

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      Price:
      $319.00