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Customer Reviews for Hampton Bay Southwind 52 in. Matte White Wi-Fi Enabled Smart Ceiling Fan with Remote Works with Google Assistant and Alexa

Internet #306670146

Model #20005

Store SKU #1003842525

  • BOND Makes Your Ceiling Fan a Smart Home device with no rewiring
  • Traditional style fan with 5 reversible blades in white and maple
  • Ceiling fan and bond hub ship separately

Customer Reviews

  • 4.3
    out of 957 reviews
  • 84% recommend this product
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Showing 1-30 of 957 reviews
Works well.
Clever device, Works well
by
Response from BOND HOME TEAMMay 16, 2022
Thank you so much for your feedback. We really appreciate it. If you have any questions, please feel free to contact us at customerservice@bondhome.io. We hope you have a great day! Bond
  • Verified Purchase
Does exactly what it says it will...
Does exactly what it says it will
by
Response from BOND HOME TEAMMay 12, 2022
Hello! Thank you for your feedback! We are glad to hear that you are enjoying your experience with your Bond. Should you encounter any issues or have any questions or concerns, please feel free to contact us at customerservice@bondhome.io
, and we will gladly assist you.
We hope you have a great day! Bond
  • Verified Purchase
It’s not working with my fan consistently...
It’s not working with my fan consistently
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Response from BOND HOME TEAMMay 5, 2022
Hello! We are sorry to hear that you are experiencing problems controlling your fan using the Bond. We would like to assist you and help make this right with you. In order to further assist you, kindly send us an email to customerservice@bondhome.io. We look forward to hearing back from you. Bond
  • Verified Purchase
Works as expected! Great price for a fan with...
Works as expected! Great price for a fan with remote!
by
  • Verified Purchase
Worked Great
Worked great! Tried other products like it, but this one is the best.
by
Response from BOND HOME TEAMMay 4, 2022
Hello! We are glad to hear that you are enjoying your experience with the Bond. Should you encounter any issues or have any questions or concerns, please feel free to contact us at customerservice@bondhome.io, and we will gladly assist you. We hope you have a great day! Bond
  • Verified Purchase
by
  • Verified Purchase
Replace your remotes with your smart phone
This is great for home automation and works from my iPhone. I have fan in my bedroom that does not work with it's remote anymore. I thought about replacing it (assuming the fan was going bad), but decided to try the Bond Smart Wi-Fi instead. It works perfectly, the Bond programmed with a single press from the remote and it has full control of the fan, fan speed, light, and dimmer. I placed the device itself in my bedroom and got the idea to try the fan remote from living room fan (out the door and down the hall). It also worked with the first try. Now I can control both ceiling fans with the Bond device in my bedroom. No more keeping track of remotes or trying to work the fan with a failing remote, the fans and lights come one with the same app in my phone.
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Response from BOND HOME TEAMApr 20, 2022
HI Mike, thank you for your feedback. We really appreciated it. Should you have any questions or concerns, please do not hesitate to reach out to us at customerservice@bondhome.io and we will be more than happy to assist you. Thank you! Bond
  • Verified Purchase
  • Recommended
by
  • Verified Purchase
Works Fabulous! And easy to setup...
Works Fabulous! And easy to setup
by
Response from BOND HOME TEAMApr 1, 2022
HI Michael, we would like to thank you for your positive review regarding our Bond Product. Should you have any questions or concerns, please do not hesitate to reach out to us at customerservice@bondhome.io and we will be more than happy to assist you. Have a great weekend! Bond
  • Verified Purchase
by
  • Verified Purchase
Does not work with Alexa as stated....
Does not work with Alexa as stated.
by
Response from BOND HOME TEAMFeb 23, 2022
Hello! We are sorry to hear that you are experiencing problems with the Bond Bridge and the Alexa integration. We would like to assist you and help make this right with you. In order to further assist you, kindly send us an email to customerservice@bondhome.io.
We look forward to hearing back from you. Bond
  • Verified Purchase
by
    The remote did not work....
    The remote did not work.
    by
    Response from Hampton Bay TeamJan 31, 2022
    We are sorry to hear that you had this issue. Please double check that the wiring from the receiver to the fan and house wiring did not loosen or disconnect during the installation process. Also, It is important to make sure that the dip switches in the battery compartment of the remote match the dip switches in the receiver. If that does not resolve the issue, please call Hampton Bay customer service at 1-855-HD-HAMPTON (1-855-434-2678) and one of the team members will be able to get more information to help troubleshoot and resolve the issue. HamptonBay
      Great fan for a great price!
      The Hampton Bay Southwind 52 in. Indoor LED Matte White Ceiling Fan is exactly as described. It was delivered to my door. It was easy to install and is very easy to operate.
      by
      • Verified Purchase
      • Recommended
      Worked as advertised...
      Worked as advertised
      by
        We hired someone to install the fan as it was...
        We hired someone to install the fan as it was being installed on a high slanted ceiling. Installation was quick, however we required the electrician to return several days later as either we had ghosts in the house or the receiver and transmitter had to be recoded because the light would come on by itself several times in the evening as it was being controlled by someone outside of our home with the same factory default coding. Just remember to change and pair a new code on both the transmitter and receiver when installing it
        by
          Met my expectations....
          Met my expectations.
          by
            Nice fan but the Remote brain part is still too...
            Nice fan but the Remote brain part is still too big in my opinion. Makes it very tight fit. You would hope with today technology would make it smaller or built in the fan itself. Other than that easy set up. Works nice and easy to control with remote.
            by
              Replaced an old ceiling fan. It was a little...
              Replaced an old ceiling fan. It was a little different wiring in it than the old one, but it is running very well!
              by
                We don’t just like it we love it! Not only...
                We don’t just like it we love it! Not only is it smart, but it also gives us so many options and works with our Google home. We can set it to work with our house automation and it’s great!
                by
                Response from BOND HOME TEAMOct 29, 2021
                Hello! Thank you! We appreciate your feedback. Should you have any questions or concerns, feel free to contact us at customerservice@bondhome.io, and we will gladly assist you. Bond
                  Hummer
                  The fan had a noticeable hum at all speeds. Not correctable.
                  by
                  Response from Hampton Bay ExpertOct 25, 2021
                  Thank you for your review. The fan should operate quietly when properly installed. Most fan humming noise can be attributed to loose parts or a loose outlet box which can cause vibration at the ceiling. Please call Hampton Bay customer service at 1-855-HD-HAMPTON (1-855-434-2678) and one of the team members will be able to troubleshoot and resolve the issue. HamptonBay
                  • Verified Purchase
                  by
                    We enjoy our fan. It is very quiet. Durning the...
                    We enjoy our fan. It is very quiet. Durning the installation process we had to add spacers to attach the top ring. It was to close to the ceiling without dropping it down a little.
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                        It doesn't work most of the time and only works...
                        It doesn't work most of the time and only works with 1 fqn
                        by
                        Response from BOND HOME TEAMOct 7, 2021
                        Hello. We're sorry to hear that you are encountering issues with your Bond. We would like to hear more about this, kindly send us an email at customerservice@bondhome.io, so we can assist you further. Thank you. Bond
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                                Soooo quiet and gives the perfect coolness....
                                Soooo quiet and gives the perfect coolness.
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                                    Showing 1-30 of 957 reviews

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                                    Recommended Room Size

                                    Large Room (400 sq. ft.)

                                    Large Room (400 sq. ft.)

                                    Large Room (400 sq. ft.)

                                    Large Room (400 sq. ft.)

                                    Mounting Type

                                    Angled Mount, Downrod Mount, Flush Mount

                                    Angled Mount, Downrod Mount

                                    Downrod Mount

                                    Downrod Mount

                                    Number of Blades

                                    5

                                    5

                                    3

                                    3

                                    Features

                                    Quick & Easy Install, Reversible Blades, Reversible Rotation

                                    Dimmable, Quick & Easy Install, Reversible Blades, Reversible Rotation

                                    Reversible Blades

                                    Reversible Blades

                                    Blade Span (in.)

                                    52 in

                                    52 in

                                    52 in

                                    52 in