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Customer Reviews for Home Decorators Collection Altura DC 68 in. Indoor Matte Black Ceiling Fan works with Google Assistant and Alexa

Internet #306672123

Model #20034

  • BOND Makes Your Ceiling Fan a Smart Home device with no rewiring
  • A DC motor is up to 70% more energy efficient than an AC motor
  • Ceiling fan and bond hub ship separately

Customer Reviews

  • 4.2
    out of 555 reviews
  • 77% recommend this product
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Showing 1-30 of 555 reviews
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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  • Verified Purchase
Works great for my Remote ready Ceiling Fans. Unfortunately it does not work for RF Remotes for m...
Works great for my Remote ready Ceiling Fans. Unfortunately it does not work for RF Remotes for my Fireplace.
by
Response from BOND HOME TEAMNov 25, 2020
Hi, thank you for your feedback. If you haven't already, kindly send us an email at customerservice@bondhome.io and we will be more than happy to assist you with programming your fireplace remote. Thank you. Bond
  • Verified Purchase
  • Recommended
First thing to be aware of this product seems to be what programmers today would call in Beta, me...
First thing to be aware of this product seems to be what programmers today would call in Beta, meaning some of it works great and other functions are still a work in process and not necessarily ready for prime time. I am trying to add two ceiling fans for control by google home (I cannot test Alexa but I've read a few reviews saying the Alexa integration may be better). At this time google home can do nothing but turn the fan on and off, you'll need the company app for light controls, dimmer, and fan speed. I've had this unit a few weeks working with it on and off and they release firmware updates (that have the fan control setups in them) fairly often lately about once per week. I'm not sure the company should be selling this thing at this price point without being clear that it's really primitive with any but certain brands... I.e. they need to list which models it is fully functional with and clearly state that it may work with others but has not been fully tested or something like that. I'm a little disappointed that Home Depot would list this product on the same page as my ceiling fans, also sold by Home Depot, when the unit is clearly not fully ready for prime time with my fans. I have awhile before I can't return it anymore, I keep hoping they'll release a control setup that works better with my fans and that google home integration gets improved to at least allow light on and off as well as fan on and off. My fan has a pretty fancy remote, on/off toggle, three fan speed buttons and then light on/off toggle and several levels of dimmer (all on one button). The light is so far where their control setup is not working properly with my fan. So I suppose all this means is that it might just be smarter to buy new ceiling fans already certified to work properly with third party integration to Google and Alexa, ceiling fans can be purchased for not much more than this unit costs..of course that's for each fan so it can get expensive if you have a lot of fans. The company would go a long way with me by including a list of fans that are known to work properly with their product either via their web site or available on their app (gets tiring adding endless apps which google home needs on your device so it can communicate with the product it operates). I think this product is a great idea but it's kinda annoying to be treated as an unpaid beta tester especially when I had to pay for a product that isn't ready to be sold with the description you get. That description needs to reveal which fans it works correctly with and contain the disclaimer that they release new firmware fairly regularly which adds functionality but no guarantee that it works with your fan especially if it's not on the list of fully tested products (if they even test them or is that what they are expecting their customers to do after they paid all that money for their Beta product).
by
Response from BOND HOME TEAMNov 16, 2020
Hello. We are very sorry to hear about your disappointment with the Bond. Bond Team is continuously working on improving the Bond and your feedback means a lot to us. If you haven't already, kindly send us an email at customerservice@bondhome.io so we can make things right for you. Again, we appreciate your feedback. Thank you. Bond
  • DIY
  • Recommended
It has a tendency to drop the fans connection...
It has a tendency to drop the fans connection
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Response from BOND HOME TEAMNov 14, 2020
Hi, thank you for your feedback! We are sorry to hear that you are having connection issues with the Bond Bridge. In order for us to assist you better with the issue, please reach out to us at customerservice@bondhome.io and we will be more than happy to assist you. Thank you! Bond
  • Verified Purchase
Works great with Alexa integration. Controls my patio, living room,...
Works great with Alexa integration. Controls my patio, living room, and office fans and lights. Great device for the smart home.
by
Response from BOND HOME TEAMNov 14, 2020
Hi, thank you for your feedback, we are glad to know that you enjoy using the Bond Bridge! Should you have any questions or concerns, please do not hesitate to reach out to us at customerservice@bondhome.io and we will be happy to assist you. Thank you for being a Bond user. Bond
  • Verified Purchase
Excellent addition to your smart home repertoire. Signal travels surprisingly...
Excellent addition to your smart home repertoire. Signal travels surprisingly quickly and range covers 2000+sqft. Recommended.
by
Response from BOND HOME TEAMNov 13, 2020
Thank you so much for your feedback! We really appreciate your support! If you have any questions, please contact us at customerservice@bondhome.io. Thank you! :) Bond
  • Verified Purchase
Works great. Hands free operation of 4 fans in my...
Works great. Hands free operation of 4 fans in my house
by
Response from BOND HOME TEAMNov 13, 2020
Thank you so much for your feedback! We're glad to hear that you can now control your fans using the Bond. If you have any questions, please contact us at customerservice@bondhome.io. Thank you! :) Bond
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Excellent fan. Highly recommend for large room. Silent which was...
Excellent fan. Highly recommend for large room. Silent which was one of my priorities
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from BOND HOME TEAMNov 12, 2020
Thank you so much for your rating Bond Smart Wi-Fi Ceiling Fan Remote Hub! If you have any questions, please contact us at customerservice@bondhome.io. Thank you! :) Bond
  • Verified Purchase
Runs silently. Really moves air! However, the one thing we...
Runs silently. Really moves air! However, the one thing we did NOT want was a fan with a remote. Everything today comes with a remote. We need a remote to find our remotes! Irritating! However, once the fan is set on the speed that you prefer, you can simply turn the fan off and on via your regular light switch. Fan remembers the last setting. So, basically, we are happy with that. Also, reversing and controlling fan speed is a snap…as long as you can find your remote! Love the fan, seriously.
by
  • Verified Purchase
Bond Installation
Installed for three Hunter fans about 6 years old. Had problems, not the sharpest on this but chatted with Julie at Bond and she walked is through it. She was great. Customer Service is exceptional. All fans finally working great, most problems were with us going through the install. I highly recommend this product.
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Response from BOND HOME TEAMOct 31, 2020
Thank you so much for your feedback! We are happy to hear that you were able to use it to control your devices. If you have any questions, please contact us at customerservice@bondhome.io. Thank you! :) Bond
    • Recommended
    by
    • Verified Purchase
    • Recommended
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from BOND HOME TEAMOct 24, 2020
    Hi! Thank you so much for taking the time in leaving a review. If you have any questions, you may contact us at customerservice@bondhome.io. Thank you! Bond
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from BOND HOME TEAMOct 24, 2020
    Hi! Thank you so much for taking the time in leaving a review. If you have any questions, you may contact us at customerservice@bondhome.io. Thank you! Bond
    • Verified Purchase
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    • Verified Purchase
    1 found this review helpful
    The fan works perfectly with lots of air power and...
    The fan works perfectly with lots of air power and good looks. The Bond Bridge is a pain to connect.
    by
    • Verified Purchase
    This single device has allowed me to connect all our ceiling fans and their lights, to our Alexa ...
    This single device has allowed me to connect all our ceiling fans and their lights, to our Alexa infrastructure. I was on the fence before buying it due to the cost, but it is worth it! For example, I've been able to incorporate a ceiling fan light into an Alexa routine to switch it off while powering up a nearby light as we switch rooms in the evening.
    by
    Response from BOND HOME TEAMOct 24, 2020
    Thank you for the review. We are glad to know you love the Bond. If you have any questions or concerns, please feel free to contact us at customerservice@bondhome.io and we will be more than happy to assist you. Thanks! Bond
    • Verified Purchase
    • Recommended
    This a quiet and very effective fan! I had...
    This a quiet and very effective fan! I had an older model that had seen better days and then just quit. I HAD to get another one... just an FYI the remote does not come with a wall mount.
    by
    • Verified Purchase
    Not cheap, but the best IR remote I've found, as...
    Not cheap, but the best IR remote I've found, as it also will do many RF remotes. Despite the UI focus on fans and such, I've also gotten it to control TVs and my security system, you just have to fake the device and then rename it so it makes sense in Alexa, etc.
    by
    Response from BOND HOME TEAMOct 23, 2020
    Hi! Thank you so much for your feedback! We are happy to hear that you were able to use it to control your devices. If you have any questions, please contact us at customerservice@bondhome.io. Thank you! :) Bond
    • Verified Purchase
    Doesn’t work with 5ghz networks....
    Doesn’t work with 5ghz networks.
    by
    Response from BOND HOME TEAMOct 23, 2020
    Hi! Thank you for your feedback! Bond currently supports 2.4GHz network. If you have any questions, you can send us an email at customerservice@bondhome.io. Bond
    • Verified Purchase
    2 found this review helpful
    Worked as described....
    Worked as described.
    by
    Response from BOND HOME TEAMOct 9, 2020
    Hi! Thank you so much for your feedback! We are so happy to hear that the Bond is working as expected. If you have any questions, please contact us at customerservice@bondhome.io. Thank you! :) Bond
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from BOND HOME TEAMOct 8, 2020
    Thank you for the review. We are glad to know you love the Bond. Should you have any questions or concerns, please feel free to contact us at customerservice@bondhome.io Thanks! Bond
    • Verified Purchase
    Best IOT device I’ve recently bought...
    Best IOT device I’ve recently bought
    by
    Response from BOND HOME TEAMOct 8, 2020
    Hi! Thank you so much for your feedback! We really appreciate it. Should you have any questions, please feel free to contact us at customerservice@bondhome.io. Thank you! :) Bond
    • Verified Purchase
    easy setup, but sometimes the signal is send and nothing...
    easy setup, but sometimes the signal is send and nothing happens, have to repeat several times. No a big deal but could be annoying. Overall a good solution to make your fans "Smart"
    by
    Response from BOND HOME TEAMOct 7, 2020
    Hi! Thank you so much for your feedback! Should you have other questions or concerns please contact us at customerservice@bondhome.io and we will be more than happy to assist you. Thank you! :) Bond
    • Verified Purchase
    It was recommended for the fan I purchased from Home...
    It was recommended for the fan I purchased from Home Depot. Bond tech support has confirmed that even though they've known about the issue for over a year, the Bond device doesn't work w/ my fan.
    by
    Response from BOND HOME TEAMOct 7, 2020
    Hi! We apologize for the inconvenience that this has caused you. This is not the experience that we want you to have with Bond. Please contact us at customerservice@bondhome.io and we will be more than happy to assist you with your concern. Thank you. Bond
    • Verified Purchase
    Super difficult to program
    Super difficult to program
    by
    Response from BOND HOME TEAMOct 7, 2020
    Hi! We are sorry to hear that you are having difficulty with programming. Please contact us at customerservice@bondhome.io, we will be more than happy to assist you with your concern. We are looking forward to hearing from you. Thank you. Bond
    • Verified Purchase
    Product works as advertised
    Product works as advertised
    by
    Response from BOND HOME TEAMOct 7, 2020
    Hi! Thank you so much for your feedback! We are so happy to hear that the Bond is working as expected. If you have any questions, please contact us at customerservice@bondhome.io. Thank you! :) Bond
    • Verified Purchase
    • Recommended
    Worked well at close range, didn’t work in a different...
    Worked well at close range, didn’t work in a different room from where the hub was placed.
    by
    Response from BOND HOME TEAMOct 7, 2020
    Hello! We are sorry to hear that you are experiencing problems with the Bond. The Bond can cover approximately 2500 square feet in a wood constructed residence and this area will be reduced if there are metal walls or concrete. If you need any assistance, please contact us at customerservice@bondhome.io
    Thank you! Bond
    • Verified Purchase
    1 found this review helpful
    Use this for a total of 4 ceiling fans and...
    Use this for a total of 4 ceiling fans and an unexpected IR remote for another device. Works fantastic. 2200 Sq Ft house and gets all the ceiling fans. Scheduled times and works with Alexa great.
    by
    Response from BOND HOME TEAMSep 8, 2020
    Hello! Thank you for your feedback. We are glad to hear that the Bond is working as expected. Should you encounter any issues in the future, please feel free to contact us at customerservice@bondhome.io :) Bond
    • Verified Purchase
    Showing 1-30 of 555 reviews

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    Blade Span (in.)

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