Customer Reviews for Home Decorators Collection Melpark 48 in. W x 22 in. D x 34 in. H Single Sink Bath Vanity in Antique Oak with White Engineered Marble Top

When it comes to cleaning and polishing an engineered stone top, it's important to use products that are specifically designed for use with this type of surface. Here are some options:
1. Mild dish soap and water: One of the simplest and most effective ways to clean an engineered stone top is to use a mixture of mild dish soap and warm water. Simply mix a small amount of dish soap with warm water, dampen a soft cloth in the solution, and use it to wipe down the surface. Be sure to rinse the surface with clean water and dry it thoroughly with a clean cloth.
2. Stone cleaner: You can also use a specially formulated stone cleaner to clean and polish your engineered stone top. These products are designed to be gentle on the surface while still effectively removing dirt and grime. Be sure to follow the manufacturer's instructions carefully when using these products.
3. Baking soda and water: For tough stains, you can create a paste by mixing baking soda and water. Apply the paste to the stained area, let it sit for a few minutes, then scrub gently with a soft-bristled brush. Rinse the surface thoroughly with clean water and dry it with a soft cloth.
4. Polishing compound: If you want to give your engineered stone top an extra shine, you can use a polishing compound designed specifically for use with this type of surface. Be sure to follow the manufacturer's instructions carefully, as these products can be abrasive if used improperly.
Always be sure to avoid harsh chemicals, abrasive materials, and scrubbing pads or brushes that could scratch or damage the surface of your engineered stone top.

We regret the inconvenience caused by the damage incurred during shipment. Rest assured, we diligently package our products to ensure their safety. However, we acknowledge that certain aspects of the shipping process, particularly since it is outsourced by the retailer, are beyond our direct control. We recognize the inconvenience of returning the product and awaiting a replacement, yet it is our priority to ensure that you receive a pristine, defect-free product.

We are genuinely sorry for the frustrating experiences you've encountered with our product and the associated service. Your feedback is extremely concerning, and we deeply regret the inconvenience you've faced during this process. This falls short of the standards we aim to uphold with our partners.
We apologize for the damage that occurred during shipment. Please know that we take great care to securely package our products, but unfortunately, some things are out of our control when it comes to the shipping process, especially since the shipping is outsourced by the retailer directly. We understand that it may be inconvenient to return the product and wait for a replacement, but we want to make sure that you receive a high-quality product that is free from any defects or damage.

We sincerely apologize for the disappointment and frustration you experienced with the product you purchased from us. Your feedback about the issues with cracks, subpar repairs, and questionable paint finishes is deeply concerning, and we understand the impact this has had on your satisfaction.
We take the quality of our products seriously, and it saddens to hear that the item you received did not meet the standards we strive to uphold. We apologize once again for any inconvenience this has caused you. Thank you.

We sincerely apologize for the quality issues you've encountered with our vanity, and we deeply regret any frustration this has caused. Your feedback is important to us, and we appreciate the details you've provided regarding the paint chipping and water stains. It is disheartening to learn that our product did not meet your expectations, especially after investing in a bathroom update. Thank you for bringing this issue to our attention, and we apologize for any inconvenience this has caused you. We value your feedback and will take it into consideration as we continue to improve our products.

We are very sorry to hear this. Please make sure to check your packages upon delivery. Keep in mind that as the manufacturer, we do not handle shipping.

We're the manufacturer, not Home Depot, and we're here to assist you with the door closure issue. Feel free to give us a call at 1.866.839.2888, so we can work together to find a solution.

We’re sorry to hear about your experience with our vanity and the water damage you have observed. We strive to manufacture high-quality products that meet our customer's expectations, and we apologize that this has not been your experience.
Our vanities are made to withstand normal bathroom moisture levels, but excessive or prolonged exposure to water can cause damage over time. It is important to ensure proper ventilation in your bathroom, as well as wiping down any excess moisture or spills on the vanity surface immediately.
However, we understand that you expect more from our product, and we would like to make things right. Please reach out to our customer service team with your order information and photos of the damage, and we will do our best to work with you to find a satisfactory resolution.
Thank you for bringing this issue to our attention, and we apologize for any inconvenience this has caused you. We value your feedback and will take it into consideration as we continue to improve our products.

Thank you so much for your kind words about our vanity! We are thrilled to hear that you are enjoying it and that it met your expectations in terms of functionality and aesthetics. Our team takes great care in designing and packaging our products to ensure they arrive safely and securely. We're also pleased to hear that your contractor was impressed and is considering using our vanity in future projects. The drop-down drawers and soft-close features are some of our favorite details, and we're glad to know that they've been appreciated. We hope that you continue to enjoy your vanity for many years to come!

I apologize for the issues you have experienced with your vanity. We take customer satisfaction very seriously, and it is not acceptable for a product to malfunction so soon after purchase. Please contact us at 1.866.839.2888, so we can investigate and resolve this matter as quickly as possible.

We're sorry to read this. To care for engineered marble, it is important to clean it regularly with a mild detergent and warm water. Avoid using acidic or abrasive cleaners, as they can damage the surface. Additionally, it is recommended to seal engineered marble every 6-12 months to protect it from stains and scratches. Avoid placing hot items directly on the surface and use coasters or trivets to protect it from heat. If a spill occurs, wipe it up immediately to prevent staining. Please reach out to us as we have product that can remove minor stains or scratches and would be happy to send you a sample kit. We can reached at 1.866.839.2888

Anytime we read our products did not meet our clients’ expectations, we want to get involved. We apologize for any disappointment you may have experienced with your purchase. In many cases there is a quick and simple solution to ensure you're satisfied. We encourage you to contact us to look into this further and offer a satisfactory solution. Please call +1.866.839.2888

We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with the Melpark Vanity. As we have sold a lot of this unit to satisfied customers, your unfortunate experience is certainly not common. Regardless, we want to make sure you're happy with our products. Please contact us at +1.866.839.2888 or customerservice@ovedecors.com. One of our customer service representatives will gladly assist you to find a solution to meet your needs.

We appreciate your honest review. We do our best to include the most detailed product descriptions and specifications online, as well as in store. We want to ensure that all of our customers are happy with our products and service. Contact us over the phone at +1.866.839.2888 or email customerservice@ovedecors.com

Thank you for taking the time to give us your feedback! We really glad that you are happy with your purchase. We thrive to offer such experience and your comment is very encouraging. Remember that you can always reach out to our team members at 1.866.839.2888 regarding any claim or question. We do not just manufacture vanities.

Thank you for taking the time to leave us an honest review of our product. We're very disappointed that your experience with our product was less than satisfactory. Orders are processed by the retailer but you should never hesitate to reach out to us, the manufacturer, regarding any issue. Our number is 1.866.839.2888 and a member of our expert team will make sure that your overall experience with us is a positive and happy one.

Anytime we read our products did not meet our clients’ expectations, we want to get involved. We apologize for any disappointment you may have experienced with your OVE purchase. The Melpark is made of high quality solid wood and MDF. Under no circumstances should it crack. Please reach out to our of our representatives for immediate assistance at 1.866.839.2888. Your unit is fully covered by our manufacturer's warranty.

We’re disappointed to read that you are having complications with your OVE purchase. As we have sold a lot of this unit to happy customers, your unfortunate experience is certainly not common. Regardless, we want to make sure you're happy with our service. the issues you describe are abnormal and we wish to make it up to you. Call 1.866.839.2888 for immediate assistance.

We are extremely disappointed to read this and want to extend our sincere apologize concerning the issues you faced with the quality of your purchase. Our countertops are seal at the manufacture and we only use the highest quality paint available in the industry for that purpose. Your unit is fully covered by our manufacturer's warranty. Please contact us at +1.866.839.2888. One of our customer service representatives will gladly assist you to find a solution to meet your needs.

When we hear our products did not meet our clients’ expectations, we want to get involved. We apologize for any disappointment you may have experienced with this recent purchase. The hinges are fully adjustable and the door should close perfectly. Please reach out to us again at 1.866.839.2888. Our installation pros will figure out the solution. Note that your unit is fully covered by our manufacturer's warranty.