Thank you for taking the time to provide this review. We appreciate your feedback.
Verified Purchase
Mar 26, 2019
Nice heavy door. Paintable. ...
Nice heavy door. Paintable.
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Response from YourJELD-WENTeamMar 26, 2019
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Verified Purchase
Feb 7, 2019
4 Star Review
Rating provided by a verified purchaser
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Response from YourJELD-WENTeamApr 2, 2020
Thank you for taking the time to provide this review. We appreciate your feedback.
Verified Purchase
Feb 7, 2019
5 Star Review
Rating provided by a verified purchaser
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Response from YourJELD-WENTeamApr 2, 2020
Thank you for taking the time to provide this review. We appreciate your feedback.
Verified Purchase
Feb 5, 2019
The door was wrapped in cardboard on all sides except...
The door was wrapped in cardboard on all sides except the bottom, and sure enough, there were nicks, damage, and frayed edges at the bottom where handlers rested the edge, bumped it, etc. So frustrating. Just wrap the whole thing! And handlers need to care about the product in the interim.
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Response from YourJELD-WENTeamApr 15, 2020
Thank you for taking the time to provide this review. We appreciate your feedback. If you have additional information you’d like to share, please contact us at 800.535.3936.
Verified Purchase
Dec 18, 2018
The door looks used. It looks like it was...
The door looks used. It looks like it was cut for hinges and poorly filled.
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Response from YourJELD-WENTeamDec 19, 2018
Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Verified Purchase
2 found this review helpful
Nov 28, 2018
It's certainly solid and heavy. I picked it up...
It's certainly solid and heavy. I picked it up from HD and it's packaging was very flimsy and had ripped in places. When I got it home and unpacked it there were a couple of minor dings but not bad enough for me to trek back to HD for. Packaging would be my major gripe, door itself looks nice.
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Response from YourJELD-WENTeamApr 13, 2020
Thank you for taking the time to provide this review. We appreciate your feedback
Verified Purchase
Nov 9, 2018
We installed these in our condo to allow more light to hallways and these look fantastic! It's a ...
We installed these in our condo to allow more light to hallways and these look fantastic! It's a solid door a great upgrade from the builder grade doors originally installed. We are now ordering more for the rest of the rooms. Love that these are translucent but still keep privacy for bedroom and bathroom doors. The modern look is perfect.
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Response from YourJELD-WENTeamNov 9, 2018
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Recommended
1 found this review helpful
Sep 11, 2018
The door came in on time and was in perfect...
The door came in on time and was in perfect shape.. I’ve already gotten it up and we love it.. it’s got double swing hinges for my mudroom/ bathroom and it’s more privacy than we expected
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Response from YourJELD-WENTeamSep 12, 2018
JELD-WEN truly appreciates your feedback. Knowing that we’ve served you well strengthens our resolve to improve daily. Thank you for taking time to share your generous and encouraging words.
Verified Purchase
1 found this review helpful
Jul 31, 2018
The doors are beautiful ...
The doors are beautiful
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Response from YourJELD-WENTeamJul 31, 2018
JELD-WEN truly appreciates your feedback. Knowing that we’ve served you well strengthens our resolve to improve daily. Thank you for taking time to share your generous and encouraging words.
Verified Purchase
1 found this review helpful
Jun 5, 2018
Excellent material and look.!! Very nice indeed. but packaging should be imporve to avoid any sma...
Excellent material and look.!! Very nice indeed.
but packaging should be imporve to avoid any small scratch or stains.
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Response from YourJELD-WENTeamJun 5, 2018
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Verified Purchase
Recommended
3 found this review helpful
Apr 10, 2018
We wanted to replace our pocket doo lading into our...
We wanted to replace our pocket doo lading into our laundry room to provide more light. This door is just perfect!It is very heavy and took many weeks to receive it but it was worth the wait!!
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Response from YourJELD-WENTeamApr 11, 2018
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Verified Purchase
1 found this review helpful
Apr 10, 2018
love it...
love it
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Response from YourJELD-WENTeamApr 11, 2018
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Verified Purchase
Mar 28, 2018
A sturdy, well built door. I used it for a...
A sturdy, well built door. I used it for a pocket door and have no complaints.
by
Response from YourJELD-WENTeamMar 28, 2018
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Verified Purchase
1 found this review helpful
Mar 27, 2018
Really good looking door for my bath room, really good quality but heavy door
Really good looking door for my bath room, really good quality but heavy door
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Response from YourJELD-WENTeamMar 27, 2018
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Verified Purchase
Recommended
1 found this review helpful
Mar 22, 2018
Door came in damaged and scratched!!
The door was shipped to the store in about 3 weeks. When I went to pick the door up there was a large scratch in the paint at the the top of the door and a scratch in the glass, also at the top of the door.
I returned the door Immediately and am now waiting for my second door to come in. I was disappointed to see how the door was shipped. Hardly any protection on it to prevent scratches. I am hoping my second door will be better.
Other than the scratches the door looked great and well built
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Response from YourJELD-WENTeamMar 23, 2018
Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
1 found this review helpful
Mar 21, 2018
For the price that you paid for these doors,...
For the price that you paid for these doors, the film on the glass that gives you privacy should be more than a cheap plastic film.
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Response from YourJELD-WENTeamApr 9, 2020
Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve
Verified Purchase
1 found this review helpful
Feb 21, 2018
5 Star Review
Rating provided by a verified purchaser
by
Response from YourJELD-WENTeamApr 2, 2020
Thank you for taking the time to provide this review. We appreciate your feedback.
Verified Purchase
1 found this review helpful
Feb 13, 2018
Very nice quality ...
Very nice quality
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Response from YourJELD-WENTeamFeb 13, 2018
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Verified Purchase
Feb 1, 2018
4 Star Review
Rating provided by a verified purchaser
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Response from YourJELD-WENTeamApr 2, 2020
Thank you for taking the time to provide this review. We appreciate your feedback.
Verified Purchase
Jan 30, 2018
Door was fine. Damaged in shipment. Had to be returned....
Door was fine. Damaged in shipment. Had to be returned. Replacement was utterly unacceptable, stile didn't match one side to the other. Had to be returned. Waiting on third door
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Response from YourJELD-WENTeamJan 30, 2018
Thank you for your feedback on JELD-WEN. We apologize for your disappointment and frustration and can assure you we take your product andservice concerns seriously. If you have additional information you’d like to share, please contact us at 800-535-3964.
Verified Purchase
2 found this review helpful
Jan 19, 2018
Very good, sturdy, and heavy door. Much better looking than...
Very good, sturdy, and heavy door. Much better looking than a plain wooden door.
by
Response from YourJELD-WENTeamJan 20, 2018
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Verified Purchase
1 found this review helpful
Jan 16, 2018
This door is exactly what we were looking for in...
This door is exactly what we were looking for in a barn door! We love it!
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Response from YourJELD-WENTeamJan 16, 2018
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Verified Purchase
1 found this review helpful
Dec 12, 2017
Love the style of the door
BUT it came quite banged...
Love the style of the door
BUT it came quite banged up-
My contractor even made comment - they asked if I got a discount cuz of the state the door was in
Ironically it came a month before expected
Date stamped on bottom of door was January 2017
So maybe it was a return
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Response from YourJELD-WENTeamApr 9, 2020
Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Verified Purchase
1 found this review helpful
Dec 6, 2017
Would be 5 stars but it took 2.5 months to...
Would be 5 stars but it took 2.5 months to get the door and then Home Depot damaged the door in the store. They discounted the door which made me happier. Finally, if you buy one be sure to get the bottom factory cut for any floor guides... not easy to cut or have someone cut for you.
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Verified Purchase
4 found this review helpful
Dec 5, 2017
It’s the perfect door for where we need it. ...
It’s the perfect door for where we need it.
by
Response from YourJELD-WENTeamDec 5, 2017
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Verified Purchase
Nov 21, 2017
Perfect fit - looks absolutely beautiful with light coming through...
Perfect fit - looks absolutely beautiful with light coming through glass!
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Response from YourJELD-WENTeamNov 21, 2017
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Verified Purchase
Oct 11, 2017
Cheaply made door, arrived with chipped edges. ...
Cheaply made door, arrived with chipped edges.
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Response from YourJELD-WENTeamOct 13, 2017
Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. Please return the damaged product to the nearest Home Depot as soon as possible so an associate may assist by processing a new order on your behalf. If you have additional information you’d like to share, please contact us at 800-535-3964.
Verified Purchase
Aug 26, 2017
The door was just as it appeared in the picture. I was able to paint it with two coats of cabine...
The door was just as it appeared in the picture. I was able to paint it with two coats of cabinet paint and install it with barn-like slider hardware. It's really heavy. I needed help just to flip it over. But the hardware was designed for that weight. I love the frosted glass that lets light through without feeling exposed to the next room.
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Response from YourJELD-WENTeamAug 29, 2017
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.