Nice pale blue night light and comfortable seating
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Verified Purchase
Feb 9, 2022
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Verified Purchase
Jan 18, 2022
Took about ten minutes to install but the light doesn’t...
Took about ten minutes to install but the light doesn’t work. Don’t waste your money.
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Response from Kohler Product ExpertJan 19, 2022
Hi DV H, this is Sarah with Kohler Co. I'm sorry to read your Cachet LED Nightlight toilet seat is not working. We would like to connect with you to learn more about your experience and find a way to help! Please email our Customer Service team directly at KohlerCustServ@kohler.com for additional assistance. Your delight is our top priority. –Sarah S. Kohler Customer Service
Dec 17, 2021
I thought Koehler was a Quality Product
The light stopped working 2 days after it was installed, I reset it and it worked for another 3 weeks and that was it 1
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Verified Purchase
Dec 17, 2021
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Dec 12, 2021
Great while they last
We've had two different seats in two different bathrooms and both have broken within a couple of years.
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Response from Kohler Product ExpertDec 13, 2021
Hello Joel, this is Laura with Kohler Co. I am sorry to hear your Nightlight toilet seats are not working properly. Please email customer service at KohlerCustServ@Kohler.com for assistance. We want to help. Sincerely, M. Laura K., Kohler Customer Service
Nov 17, 2021
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Nov 17, 2021
Shipped right away
Easy to install, I like the LED...
Shipped right away
Easy to install, I like the LED night light option
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Oct 15, 2021
Light failed on the second battery change USB...
Light failed on the second battery change USB charging would help. Light assembly is cheaply made
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Response from Kohler Product ExpertOct 15, 2021
BRUCE, my name is Jessica with Kohler Customer Service. I am sorry to hear your lighted Cachet seat is not functioning as it should. This is nothing you should expect when you choose Kohler. We would like to connect with you to aid in a resolution. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.
Oct 7, 2021
Works great ez to install convenience on off switch...
Works great ez to install convenience on off switch cool blue light
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Response from Kohler Product ExpertOct 8, 2021
Hi Prince William 13, my name is Sarah with Kohler Co. I am delighted to hear about your satisfaction with your Kohler Cachet nightlight toilet seat, however we are concerned to see you have reviewed this product negatively (1 star). If there is any way we can provide assistance, please contact us directly at KohlerCustServ@kohler.com. We’re glad to help! –Sarah S. Kohler Customer Service
Sep 23, 2021
Great seat, I love the shape, seems well engineered, the...
Great seat, I love the shape, seems well engineered, the blue led light works great very nice for the middle of the night and not having to turn on lights to wake you up, makes it easier to fall back asleep, I hope it’s as durable as others, people in my family are hard on them, easy to install, so far easy to clean and seems designed to avoid messes, I’m quite impressed with it so far.
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Sep 23, 2021
It broke upon installation, I tried to return it...
It broke upon installation, I tried to return it to Home Depot Regency Store and they didn't have any for exchange NOR offered to place on backorder for me.
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Response from Kohler Product ExpertSep 23, 2021
Robin, my name is Jessica with Kohler Customer Service. I am sorry to hear that your Cachet seat has broken. This is nothing you should expect when you choose Kohler. We would like to connect with you to aid in a resolution. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.
Sep 22, 2021
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Sep 21, 2021
Looks nice. Light works beautifully...
Looks nice. Light works beautifully
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Aug 30, 2021
It’s a Gadget - and it works - for now!...
It’s a Gadget - and it works - for now!
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Aug 28, 2021
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Aug 14, 2021
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Aug 4, 2021
Very nice! Easy to install and works great
Very nice!
Easy to install and works great
by
Verified Purchase
Recommended
Jul 29, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jul 28, 2021
Have purchased two and am happy with the product. ...
Have purchased two and am happy with the product. The mounting bolts were not long enough for my older toilet but I was fortunate to have longer bolts at home.
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Verified Purchase
Jul 17, 2021
We love both of them . More comfortable seat than...
We love both of them . More comfortable seat than what we had. Durable too
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Verified Purchase
Jul 16, 2021
The toilet seat is fine but the lighting system is problematic. I thought the light went out when...
The toilet seat is fine but the lighting system is problematic. I thought the light went out when seat is lowered but the light stays on unless you manually turn it off. The batteries have to be replaced about every week. The light produced is not bright enough.
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Response from Kohler Product ExpertJul 16, 2021
Loudave, my name is Jessica with Kohler Customer Service. I am sorry to hear of your disappointment with your Cachet nightlight seat. This Cachet toilet seat offers a choice of three brightness levels so you can adjust the nightlight as you please. An LED guide light on a 10-hour cycle helps you see your toilet in the dark, and LED lighting illuminates the bowl when the lid is lifted. To adjust the different levels of brightness, press the power button. If we may assist you further in any way, please contact our Customer Service team at KohlerCustServ@kohler.com. We're glad to help. - Jessica P. Kohler Customer Service.
Verified Purchase
Jul 10, 2021
The Koehler Cachet LED Nightlight Elongated Quiet Closed Front Toilet...
The Koehler Cachet LED Nightlight Elongated Quiet Closed Front Toilet Seat in White is wonderful. The Nightlight provides light for dark bathrooms. This is a great safety feature.
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Verified Purchase
Jul 10, 2021
Possibly great seat - if you can install it!
I recently bought this seat to replace my existing Kohler seat on my Kohler toilet. I assumed because it said "Fits all round-front toilets", and having measured correctly, and having a Kohler toilet, it would fit and installation would be as easy as in the videos.
Not until I had the old one removed (which was a miserable process because of bad design), I notice that this seat cannot be installed with the older Kohler toilets with no access for the nut on the bottom; the old ones use anchors for the bolts in holes of the toilet.
It would be so useful if they would just mention that - either on the box or in the installation instructions. Sigh.
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Response from 3CJul 12, 2021
Hi CaptainToiler, this is Lisa with Kohler Co. I am sorry to hear of your experience with your toilet seat installation. Your toilet model that uses anchors for installation would have 2 screws from the original seat that can be used again for the installation of your new seat. This way, the Cachet® seat can be installed. If you would like further assistance, please feel free to contact us at 1-800-4KOHLER (M-F, 8 a.m. – 5 p.m. CST) for further assistance. We are glad to help! Sincerely, Lisa A., Kohler Customer Service.