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Customer Reviews for KOHLER Mistos Single-Handle Standard Kitchen Faucet with Side Sprayer in Polished Chrome

Internet #205387965

Model #K-R72508-CP

Store SKU #1000545654

  • Premium metal construction and KOHLER finish resists corrosion
  • Ceramic disc valves offer durable performance
  • Single lever handle allows adjusting water temperature easy

Customer Reviews

  • 4.2
    out of 772 reviews
  • 67% recommend this product
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Showing 1-30 of 772 reviews
I installed 2 years ago it should not fail so...
I installed 2 years ago it should not fail so soon.
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    I bought this to replace the Moen kitchen faucet that...
    I bought this to replace the Moen kitchen faucet that I previously purchased. When the Moen faucetwas installed it leaked heavily from under the sink. This Kohler kitchen faucet installed perfectly, works flawlessly and looks great!
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        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
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          Smooth operation but could use a slight bump in pressure
          I like that it doesn't have all these grooves and details to have to keep clean. Installation was easy but I wish it used a more universal sprayer hose because I expect it to eventually crack like the hose from the faucet it replaced. These "quick connect" features are gimmicks at best. Once they start leaking and none of the Danco kits can give you a leak free fit, it's either wait two weeks for a replacement or shell out for a new faucet. Hopefully this kit will last better, else I'll be starting a reddit campaign to shame these faucet manufacturers into getting their acts together. Planned obsolescence is not socially responsible.
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          • Verified Purchase
          waiting new parts
          Has low flow and when sprayer used water keeps flowing out of faucet. Within a week c alled Kohler and they said that is not right and immediately processed new parts which are on the way. Will see if new parts fix the problem. Like the appearance of unit. So time will tell when new parts put in
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          • Verified Purchase
          LEAKING FAUCET
          I purchased this Faucet last week, it has already begin leaking under the handle. I contacted kohler, they are sending a replacement cartridge. I hope this solves the problem;or im returning it and buying another brand.
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          Response from Kohler Product ExpertDec 20, 2021
          Hi Paul Torres, this is Lisa with Kohler Co. I am sorry to hear of your experience with your new product. I am glad to hear that we have a part on the way for you to correct the leak that was occurring. This will resolve the leak that you have in that location. There can be times, with a new product, that debris is caught inside of the parts of the faucet during the installation. There are some parts that can be cleaned of the debris, but some would require a part for replacement. Thank you for choosing Kohler.
            We like that you can turn off anywhere on faucet...
            We like that you can turn off anywhere on faucet
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              hello nsw faucet
              bought in January of 2020. replaced faucet November 2021. split was difficult to move Bennett that holds stem would not move impossible to losen finally the Bonnet was so bad it broke. bought new one cause replacement bonnet could not be found I will see how this new one works out this could be my last kohler
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              Response from CSDec 15, 2021
              Hi ompa, this is Sarah with Kohler Co. I am very sorry to hear you had trouble with your original Mistos kitchen faucet and have since replaced it with the same. I would like to share the bonnet is available as are other replacement parts. We warranty the faucet for the original purchaser for a lifetime. Please call us at 1-800-4KOHLER (M-F; 8am-5pm CST) for warranty assistance should you need help in the future. Sincerely, Sarah S. Kohler Customer Service
                Too Bad
                I purchased this faucet 3 years ago to replace a 12 year old Moen faucet on my kitchen sink. It looked great and functioned well until about 3 months ago. Now, whenever you pivot the spout, the action is rough and makes squeaking noises. No longer the smooth, quiet action you would expect. While I love the look of the faucet, I will have to replace the faucet. Since I got less than 3 years of use, almost ANY faucet would provide that length of service. Beautiful design but poor quality.
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                Response from Kohler Product ExpertNov 23, 2021
                Hello 2001, my name is Meli from Kohler Co. I am sorry to read the spout on your Mistos faucet is not pivoting smoothly, this is nothing you should expect when you purchase a Kohler product. We would love to assist with your products warranty. Please email us at KohlerCustServ@Kohler.com so we can assist you further. We look forward to hearing from you and helping you resolve this issue. Sincerely, Meli A., Kohler Customer Service
                  I love it and so easy to install ... Thank...
                  I love it and so easy to install ... Thank you
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                        Can I give this 0 stars?
                        We have had Kohler replace this faucet 3 times so far due to leaks that could not be professionally repaired. The faucet body becomes stiff and difficult to move(turn). This last time it was the spray arm that sprung a leak. Damage to the wood under the sink cabinet x3. Had the Forte Kitchen faucet before Mistos and had similar issues.
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                        Response from Customer Service Oct 27, 2021
                        Doogis, this is Meli with Kohler Co. I am sorry for the issues you encountered with your Mistos kitchen faucet. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience in what you received. Please contact our customer care team at 800-456-4537 (M-F 8AM-5PM CST) so we may gather more information and work together towards a resolution. We look forward to hearing from you! Meli A., Kohler Customer Service
                          kohler mistos faucet
                          Super easy installation, very very smooth operating handle and swivel. I would highly recommend this faucet. I do home repairs for a living and have installed alot of faucets. This is by far the smoothest and easiest install. I don’t think you will be disappointed.
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                            • Recommended
                            Became Hard to Rotate, Unable to Repair. Not Happy
                            Terrible design. Made in China. Difficult to repair. Becomes hard to rotate. Tried to open it for cleaning. Could not unscrew bonnet nut. We gave up and dripped solvent and oil on top. Now it squeaks when rotated. Not recommended. Disappointed in Kohler.
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                            Response from Kohler Product ExpertOct 19, 2021
                            Hi Mickey, this is Sarah with Kohler Co. I'm sorry to hear your Mistos kitchen faucet is hard to rotate left to right. This is nothing you should experience during normal use. We would like to connect with you directly to assist with your Lifetime Limited warranty. Please email us at KohlerCustServ@kohler.com. We are here to help. -Sarah S. Kohler Customer Service
                              Very Difficult to Repair
                              These become hard to rotate after a while. It was very hard to get the 2.5mm Allen wrench into the hole in the handle. We found it impossible to unscrew the bonnet nut, which had to be done to take it apart for cleaning. We gave up and just dripped Citra-Solve, alcohol, and WD-40 on top and rotated it a lot. It does move somewhat better now, but squeaks when rotated. Terrible design. Difficult or impossible to repair.
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                              Response from Customer Service Oct 19, 2021
                              Hello Captain Mickey, this is Meli with Kohler Co. I am sorry to read of your experience with your Mistos faucet. This is nothing you should expect when you purchase a Kohler product. Please call 1-800-4Kohler so we may assist you with your products warranty. We look forward to hearing from you. Sincerely, Meli A., Kohler Customer Service
                                Pleased
                                No problems on install. Easy. Bought this one because it matches my other one that has been in use (and still is) since 2003. Kohler stands behind their designs. I have been and continue to be pleased.
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                                • Verified Purchase
                                Sprayer sticks, low flow
                                Overall, the faucet is only ok. We've had it for around 13mos, but have only really lived in the house with it for the past 6. I got it on clearance, so I paid less than the currently listed price. That is the only reason I'm not super upset. The water flow/pressure is weak and the sprayer sticks on. I've soaked it in vinegar and cleaned it thoroughly, but it's made little difference. It squeaks when pressed and oftentimes won't disengage even when the water is turned off via the main handle. We used to be able to press the top of the sprayer button to divert water back to the main faucet, but that doesn't always work anymore. Many times has someone gone to use the sink, only to get unexpectedly blasted in the face, chest, or waist (depending on the height of the user) by water out of the sprayer. Ever put on clean socks then accidentally step in something wet before you get your shoes on? It's even worse than that. Anyway, there's nothing within the mechanism I can lube or adjust, and monkeying with it further will most likely result in plastic parts being broken. Also there's apparently no compatible sprayer head replacements.
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                                Response from Kohler Product ExpertOct 12, 2021
                                Hi CJCC, this is Sarah with Kohler Co. I'm sorry to hear the sprayhead on your Mistos kitchen faucet is not working correctly. We suggest replacing the sprayhead; the same sprayer is available. This is part number K-1244593-CP (polished chrome). Please call us at 1-800-4KOHLER (M-F; 8am-5pm CST) for assistance placing an order. We are happy to help! -Sarah S. Kohler Customer Service
                                  Easy install. Nice finish....
                                  Easy install. Nice finish.
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                                    Rating provided by a verified purchaser...
                                    Rating provided by a verified purchaser
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                                      Second one worked
                                      First faucet sprayer leaked
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                                      • Verified Purchase
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                                          Rating provided by a verified purchaser...
                                          Rating provided by a verified purchaser
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                                              Looks and works well
                                              I bought this today. Easy to install. The finish is nice and matches our sink basin perfectly. Everything works nice and smooth, what you expect from Kohler product at an affordable price!
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                                                • Recommended
                                                Beautiful and stylish....
                                                Beautiful and stylish.
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                                                      Showing 1-30 of 772 reviews

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                                                      Finish Family

                                                      Polished Chrome

                                                      Polished Chrome

                                                      Stainless Steel

                                                      Polished Chrome

                                                      Faucet Hole Fit

                                                      3

                                                      4

                                                      3

                                                      3

                                                      Mount Location

                                                      Deck Mount

                                                      Deck Mount

                                                      Deck Mount

                                                      Deck Mount

                                                      Number of Faucet Handles

                                                      Single Handle

                                                      Single Handle

                                                      Single Handle

                                                      Single Handle

                                                      Features

                                                      No Additional Features

                                                      No Additional Features

                                                      No Additional Features

                                                      No Additional Features