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Customer Reviews for KRAUS Bolden Single Handle Pull Down Sprayer Kitchen Faucet with Dual Function Sprayhead in Stainless Steel/Matte Black

Internet #303385569

Model #KPF-1610SSMB

  • Commercial style kitchen faucet with pull-down sprayer
  • 18 in. sink faucet height, 6.38 in. spout height, 180° swivel
  • Pre-attached water lines and all mounting hardware included

Customer Reviews

  • 4.6
    out of 2,520 reviews
  • 90% recommend this product
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Showing 1-30 of 2,520 reviews
Happy with purchase
I'm happy with our faucet purchase. It looks very nice with our new Kraus sink also. The only down side so far with the faucet is the lack of water pressure. Our water pressure was much better with our previous faucet but the water supply lines are much smaller on the Kraus.
by
    • Recommended
    2 found this review helpful
    Faucet reliabilty
    The spray/stream part on my faucet has broken a second time and it apparently isn't design for a busy kitchen. Hopefully I'll get another replacement. Customer service was exception my first problem.
    by
      Do not buy the matte black version!
      I am beyond dissatisfied with this faucet. After a few months of general everyday use the matte black paint is coming off. Now it just looks cheap. I gave two stars for ease of installation and functionality.
      by
      Response from KrausMar 14, 2022
      Hi EmilyC,

      Thanks for reaching out to us. We're sorry to hear about your faucet and would be happy to assist asap.

      Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com so that we can resolve this issue as quickly as possible. Thanks for reaching out. Kraus
        8 found this review helpful
        Stainless Steel/Matte Black - Matte black peels
        We installed this April 2021. I noticed the paint peeling around December 2021. Now, in March 2022, the faucet looks like this. Don't get the matte black finish. Not made to last.
        by
        Response from KrausMar 9, 2022
        Please contact our customer service department at 1-800- 775-0703 or by email at CustomerService@KrausUSA.com so we can help you fix the leaking faucet or replace it under the lifetime warranty. Kraus
          7 found this review helpful
          Beautiful Faucet
          This Faucet looks soo Great in our newly finished laundry room. The dual finishes took it over the top for us. It’s perfect!
          by
            • Recommended
            Nice and elegant
            Kitchen update for the tasteful
            by
            • Verified Purchase
            • Recommended
            1 found this review helpful
            Finish flaked off in 9 months
            Faucet was installed in Feb and by Nov the finish flaked off the sprayer, see photo. Manufacturer will replace sprayer but not guarantee it won’t happen again. Won’t replace faucet with different finish. Should’ve chosen another product.
            by
              12 found this review helpful
              Do not let the low price dissuade you from purchasing...
              I have bought a lot of faucets over the years, and you get what you pay for is true when it comes to kitchen or any household faucets. Time will tell with my Kraus Chrome Bolden, but I have a good feeling about this. Fit, finish and quality all appear to be here, there is nothing "cheap" about these Krause products, as a low price point would suggest. Yes, the spray head is plastic, but after using it for a bit, I believe most purchasers will not mind this, I certainly do not. I also bought the base plate designed for this faucet, as it does not come with one, and the matching cold water dispenser. This is a fantastic product for the money and will not "cheapen" or lessen your kitchen experience. Very impressed.
              by
                • Recommended
                2 in 1 perfect design!
                The 2 in 1 feature is perfectly designed; super easy to use and handle faucet and I didn’t have to drill a separate hole/line in the count top. Installation went very quickly. Cool modern look that’s sleek, yet bold to be a highlight of the kitchen. Also, very accessible for my kids to pour themselves a glass whenever they want. Love it!
                by
                  • Recommended
                  Rating provided by a verified purchaser...
                  Rating provided by a verified purchaser
                  by
                    Love the design and functionality. Great value for price compared...
                    Love the design and functionality. Great value for price compared to similar competitors’ designs.
                    by
                      I'm happy with it so far, I've only had it...
                      I'm happy with it so far, I've only had it installed for about 2 weeks now. I wish the the water pressure was higher on the spray setting, but I don't know if that's due to the faucet or my plumbing. I originally wanted it in a different finish, but the chrome is still good to look at and the price was more affordable than the other finishes.
                      by
                        I have to give this faucet 5 stars!
                        We're very pleased with this KRAUS Bolden Single-Handle Pull Down Faucet! It looks great and functions very well. The installation was rather easy and the new faucet looks great with our existing kitchen granite countertop. I love the clean and contemporary look of the faucet and since I installed this new faucet, I can see the increase in the water flow. Also, the sprayer works fine and retracts very smoothly back into the faucet holder. So yes, I have to give this faucet 5 stars!
                        by
                          • Recommended
                          It’s a No for me
                          This faucet is nice looking. However, in the description what they fail to mention is that you have to flip the handle on in order to use the touchless feature! Defeat point much? I also had issues using just the handle by itself. If I had just used the touchless feature, then the handle seems not to work. The water flow is really low. After it was professionally installed and I started toying with it, I immediately knew i didnt like it. After trying to get used to it for about 3 days I had it taken out and I went with the touchless faucet by a well known brand that I initially wanted, I only tried this instead because it was half the cost. I think the touchless feature on this faucet is a fail.
                          by
                          Response from KrausSep 1, 2021
                          Hi AJoT,

                          Thanks for taking the time to review your Kraus KSF-1610 Faucet. I’m sorry you had this experience with our product Our goal is to continuously exceed expectation and feedback from people like you is essential for us to be able to do that.

                          We would be happy to look into your concerns directly.

                          Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com and we will gladly take it from there.

                          Thanks Kraus
                            5 found this review helpful
                            Amazing and beautiful faucet
                            I've had my eye on this beauty for a while and jumped on a sale. Am I ever glad that I did!! The faucet was easy to install and the quality is A+, not to mention it's absolutely gorgeous. It's the first thing people notice when they walk into the kitchen. Best purchase I've made for the house in a while!
                            by
                              • Recommended
                              Matte Black not made to last
                              The faucet itself was an easy install and does look great against our dark granite and black sink. However, buyer beware, because of how you have to constantly shove it back up into the holder to get it to stay (doesnt have spring tension or magnetic hold) the finish started chipping off after just a couple years. So if you want something you wont have to change out after 2 years or stare at with disappoinment every time you do the dishes, go with something else that is easier to put back in the holder or go with a different color.
                              by
                                • Recommended
                                6 found this review helpful
                                First thing I will talk about is Customer Service. Its easy to contact them and they are based he...
                                First thing I will talk about is Customer Service. Its easy to contact them and they are based here in US. They care about their products and want you to get the best installation/use out of them. Installation was a breeze. I have it installed on top of a butcher block. Just connect the hot to hot inlet, cold to cold inlet. Interconnect the pull down after you add the weight. Screw the flange from the bottom. And thats that. You cannot go wrong here. You definitely dont need a plumber to do this. It has two modes of spray and aerated water. The pulldown is long enough to reach corners of my 10" deep 33" undermount sink. Snaps right back to the holder. Slow Cold Water Line If you see slow running cold water, there is a 2.1gpm connector that KRAUS ships on demand. It doesnt come with the kit but they will send it to you if you call them. You will need the Serial# of the faucet for that. Wishlist 1. I really wish they added a "metal base" for those who are installing for an undermount. That part where it meets the coutertop looks unfinished. Even a fancy one. 2. The cold water line is a slim one compared to the hot water line. Soooo the water speed is slightly slower. There is a fix. (scroll up) Bugs/Issues 1. The pull down sprayer holder handle has a mind of its own. I know its a feature so you can move it out of way, but it would be great if there is an option to tighten it in place 2. If you close the water line and leave it between cold-hot mode, I noticed there is a very slow drop-by-drop, almost 1 drop in 10 mins. That stops if you push the knob back to cold line (all the way to the back). I dont think its a defect and it doesnt leak after that. We have had it just under 2 months. Will have to see how long it lasts. HD doesnt let you update the review, but will try posting a new one if something happens!!
                                by
                                • DIY
                                • Recommended
                                5 found this review helpful
                                Only had a few months and the toggle switch for the sprayer fell off. We have no children in the ...
                                Only had a few months and the toggle switch for the sprayer fell off. We have no children in the house so this item has been taken care of. Asking for a replacement. Will update when I hear back from Krauss!
                                by
                                Response from KrausJul 12, 2021
                                Thanks for your feedback. First, let me apologize for your experience with your faucet. Rest assured that we won’t be satisfied until you are! Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com so that we can resolve this issue as quickly as possible. Thanks for reaching out. Kraus
                                • Verified Purchase
                                5 found this review helpful
                                This is a beautiful kitchen faucet and hands down the easiest installation I’ve ever done.
                                This is a beautiful kitchen faucet and hands down the easiest installation I’ve ever done.
                                by
                                • Verified Purchase
                                • Recommended
                                A good kitchen faucet
                                Satisfied with the purchase. Build quality is good and it fits nicely under my cabinets above the sink.
                                by
                                  • Recommended
                                  1 found this review helpful
                                  LOVE but champgane gold
                                  I couldnt find a faucet in the gold I wanted but this is close and still matches gold pulls. It is more of the common champagne gold which is not what I wanted. I couldnt find anything closer so kept it. But so glad I did. Its beautiful and is a great faucet. Sprays great and pulls down well. Functional and pretty!
                                  by
                                    • Recommended
                                    First class faucet
                                    Nice piece. Very long braided hoses. Easy to follow instructions.
                                    by
                                      • Recommended
                                      Easy to install and beautiful!
                                      Did in store pickup, installed myself. Easy to install with instructions, watched a few videos on everything after the countertop people left, and saved myself the cost of a plumber. We will see how it holds up but so far so good!
                                      by
                                        • Recommended
                                        2 found this review helpful
                                        Easy to install. So far it's working fine, no leaks. Unlike other Chinese made products it has a ...
                                        Easy to install. So far it's working fine, no leaks. Unlike other Chinese made products it has a lifetime warranty which gives you peace of mind. I just hope customer service is reliable IF that time comes.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        2 found this review helpful
                                        Daughter loves this faucet
                                        Love this faucet. Bought for my daughter. Perfect with her Stainless /black kitchen
                                        by
                                          • Recommended
                                          1 found this review helpful
                                          An Extremely Well-Made Faucet & Reasonable Price
                                          An extremely well-made faucet at a reasonable price. It was easy to install and had all the needed parts included. Please note that I ordered the model without the three-hole cover since I didn’t need it. If you have a sink with three holes, be sure to order the model that includes the escutcheon plate. The supply hoses are a bit longer than on many models, which offers good flexibility when installing, but I found that they wanted to kink when I coiled them, so I zip-tied some jar rings to them to keep this from happening. The option of being able to put in a high flow regulator is a nice touch, but I found that the 1.8 gpm flow rate was more than enough, so I didn’t use the higher volume 2.2 gpm regulator.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Beautifully designed faucet
                                          This is an asthetically beautiful faucet. We chose the stainless steel finish and it goes so nicely with all the SS appliances. The faucet is well designed, just the right size and functionality. Easy and quick to install. Would buy another one for the laundry room utility sink
                                          by
                                            • Recommended
                                            2 found this review helpful
                                            Great faucet
                                            Easy to install, clean sleek finish. Great addition to our modern farmhouse kitchen.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            Easy to install and Beautiful
                                            purchased this because it was the two-tone color we liked. it was packaged nicely, shipped quickly and was super easy to install. we added the matching stainless air gap and the set was complete. highly recommend this faucet!
                                            by
                                              • Recommended
                                              1 found this review helpful
                                              Black finish wears off
                                              I've owned this faucet for less than 1 year, and the black matte finish is already wearing off. This is unfortunate. Kraus is supposed to be a premium brand. I would expect the finish to last for at least the first year.
                                              by
                                              Response from KrausFeb 23, 2021
                                              Thanks for taking the time to review your Kraus faucet. It is so important to us to know what our
                                              customers experience living with our products.

                                              Please contact our customer service department at 1-800- 775-0703 or by email at customerService@KrausUSA.com so we can review the options available under the lifetime warranty. Kraus
                                                5 found this review helpful
                                                Showing 1-30 of 2,520 reviews

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                                                Features

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