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Customer Reviews for KitchenAid 24 in. Single Electric Wall Oven Self-Cleaning with Convection in Stainless Steel

Internet #206272920

Model #KOSC504ESS

Store SKU #1001502158

  • True Convection helps provide more even temperature management
  • EASYCONVECT Conversion System takes the guesswork out of cooking
  • Contact your local store with Order # to schedule installation

Customer Reviews

  • 4.4
    out of 233 reviews
  • 87% recommend this product
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Showing 1-30 of 233 reviews
It works
[This review was collected as part of a promotion.] We have a 27" Kitchen Aid in a second home and absolutely love it. We did not wish to reconfigure our kitchen to make room for a 27" oven, so we settled for a 24" that is about 4 years newer. The oven works fine, but takes much longer to preheat and the fan goes on for 30 minutes or more as it cools down, and it is noisy. Other than that, we like the looks of the oven and it fits our needs. A word of caution: When changing the time on the clock you must be careful that you also do not change the oven temperature from Fahrenheit to Celsius....otherwise you are going to burn whatever you are cooking....if you set the oven at 425 F it will register 280 C and that is almost 500 degrees. OOPS....
by
    • Recommended
    Great oven
    [This review was collected as part of a promotion.] I have not used the convection feature yet. So far I am pleased with this oven. I think I made an excellent choice. The fan continues to run until the oven cools. I just open the oven door slightly it reduces the time it takes the oven to cool and the fan stops.
    by
      • Recommended
      This is a terribly unreliable oven. DO NOT USE THE SELF-CLEANING CYCLE. It will destroy your oven...
      This is a terribly unreliable oven. DO NOT USE THE SELF-CLEANING CYCLE. It will destroy your oven. We ran a self-clean cycle the day of the initial installation. The smoke and smell throughout the house was horrible. The first time we tried to use the oven after this, it wouldn't heat. We made an appointment for service through the KitchenAid site. Several days later, on the day of the appointment, we received a call from the local appliance repair company to schedule service. That's right, the our original appointment was actually an appointment for making an appointment. After finally receiving service a week later, and then receiving the necessary part (a fuse) a week later, the oven now will heat. The service tech told us we should never use the self-cleaning feature of these ovens. But the oven still does not function: - The bottom bake element (hidden) does not heat. So we can only broil. - The fan seems unbalanced and makes a rattling sound. - The oven will not hold its temperature. It will preheat to 350, then after we put items in, it will occasionally fall back to 340, which will cause it to go back into preheat mode. - The convection fan does not seem to run when it should. We plan to make another appointment for service. Maybe they will fix the fan and the bottom heating element, and eventually the oven might be actually usable. But I definitely regret this purchase.
      by
      Response from KitchenAidTeamDec 5, 2019
      Hello Jonathan, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand
        2 found this review helpful
        GREAT FEATURES
        [This review was collected as part of a promotion.] VERY GOOD PRODUCT HAPPY I BOUGHT THIS OVEN IT WORKS WONDERS!
        by
          • Recommended
          After using the self-cleaning mode for the second time the main fuse and circuit board burned out...
          After using the self-cleaning mode for the second time the main fuse and circuit board burned out. KitchenAid said that I should have purchased extended warranty!! Repair man said that self-cleaning should not be used because of problems with oven. A year later quest turned on self-clean and same parts burned out. Not happy with $2000 single oven.
          by
          Response from KitchenAidTeamNov 19, 2019
          Hello Nothappy, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand
            3 found this review helpful
            Smarter than I am
            [This review was collected as part of a promotion.] It has so many features that I am still experimenting.
            by
              • Recommended
              Incredible Oven
              [This review was collected as part of a promotion.] We moved into a new (for us) home that was built in 1962. Unfortunately it had its original appliances. We bought five new Kitchenaid appliances to replace the old ones. This oven was one of them. I cannot tell you how well it works. You can cook conventionally and using it as a convection oven. That saves about a third of the normal cook time. I'd recommend this model to anyone looking for a good wall oven. By the way, the oven we got had to fit into a 24" wide space, so this one was a special order.
              by
                • Recommended
                Beautiful looking oven
                (This review was collected as part of a promotion.) So happy I bought this oven. It not only looks fabulous, it works like a dream. I swear the food even tastes better!
                by
                  • Recommended
                  Nice Oven
                  [This review was collected as part of a promotion.] The oven cam without a plug wired to it. I had to install a plug to plug it into the already existing socket. I just bought the parts from a hardware store. The oven was easy to plug in and install, just be sure to follow the few directions. The oven works very well. Our previous oven was old and didn't cook food evenly. This oven cooks food very evenly without a need for rotating the food. The console works well, the color is attractive and we are happy with the purchase. This is our first KitchenAid appliance and if this oven keeps working well, we will purchase more KitchenAid products in the future.
                  by
                    • Recommended
                    Enjoy it
                    [This review was collected as part of a promotion.] Only had the oven a week and so far we are happy with it. Have not tried the convection part and that I'm sure will be a learning experience
                    by
                      • Recommended
                      very easy to use
                      [This review was collected as part of a promotion.] Very happy with our new wall oven , ease of u se, easy to follow directions,etc..
                      by
                        • Recommended
                        Spacious for 24”
                        [This review was collected as part of a promotion.] I was pleasantly surprised to find that this 24” oven nicely accommodates all of my baking pans and cookie sheets. This is in stark contrast to my prior oven (GE 24”) which had a substantially smaller interior. I like that the oven has 3 racks and is easy to program. I wish the timer was a little louder— sometimes I don’t hear it over other noises in the kitchen. I appreciate that the oven has a proof function. I am disappointed that it doesn’t have other functions such as dehydrate or slow cook. The design is a little too industrial for me. I would like to see Kitchen Aid soften up the angles a little bit and add a European flair to their design elements to make the oven more visually appealing. I was greatly disappointed to not find a more substantial book included with this oven for using the product. It would have been nice to find a book with recipes that have been tested in this oven. Instead I found a scanty couple-of-pages Instruction handout with very basic and limited information.
                        by
                          • Recommended
                          Loud fan
                          [This review was collected as part of a promotion.] This oven replaces a KitchenAid we had for 31 years. I expect to love it, but I am put off by the loudness of the fan. Not the convection fan, but the one that runs when the oven is on. It is quite irritating. I do not know if this would have been a deal breaker had I know it before we bought the oven. I would recommend to a friend only after letting them hear it.
                          by
                            • Recommended
                            5 Star Review
                            Rating provided by a verified purchaser
                            by
                            • Verified Purchase
                            Great features
                            [This review was collected as part of a promotion.] I bought this a few months ago and am learning to use it.
                            by
                              • Recommended
                              Great little thing
                              [This review was collected as part of a promotion.] Did a lot of homework before buying this oven. Never actually saw it “in person” but was all done online. Info provided was very accurate. Oven works great, looks great and everything that comes from it, taste great! An awesome purchase!
                              by
                                • Recommended
                                Still learning How to use all of the features....
                                Still learning How to use all of the features.
                                by
                                • Verified Purchase
                                This is a Great Oven.
                                [This review was collected as part of a promotion.] This oven fit exactly in the hole left by my 1969 Thermador Wall Oven, and what an improvement. Just a fantastic improvement. Bright inside, even heat, fast warm up, great convection. I really do not see how it could get much better than this unless it prepared the meal as well... lol
                                by
                                  • Recommended
                                  Great stove but delivered missing screws fortr
                                  [This review was collected as part of a promotion.] Except for missing screws. Fine features and controls.
                                  by
                                    • Recommended
                                    Almost there 'but not quite
                                    [This review was collected as part of a promotion.] This oven has more features than I was expecting. It cook very well and the broiler was a suprise with veriable tempature settings. The part that I am dissapointed with was that it wasn't constructed as nice as the full size ovens. The racks don't slide in and out as easy and it will not fit a full size sheet pan the way my old Kitchen Aid did. Also it takes about 20 miutes to heat up to temp. If I had known this I would have shopped around before going to this trusted brand. I would recommend this product but there might be something out their that might come close to this for a lot less money.
                                    by
                                      • Recommended
                                      HANDLE IS BEAUTIFUL FEATURE "BAR" NONE!
                                      [This review was collected as part of a promotion.] After 25 years the Whirlpool clunked out, decided to step up to a convection oven! So far I've noticed remarked improvement in my "old" brownie recipe - and a favorite baked crispy eggplant as food is more moist inside. The three racks have come in handy - The only question I have is what to put down on the floor of the oven - aluminum foil and heat resist mats are "no no" s. Very handsome oven. Heat seems very responsive and relatively short pre-heat. Thrilled!
                                      by
                                        • Recommended
                                        I love this as my second oven!
                                        I've had this oven for years without any problems. I had an old model in our original kitchen, then when we remolded I bought it again in the newer model. I just bought a third one for a summer home we are building. It is the perfect size to have as a second oven. Our main oven is a 36" Wolf range, and I wanted a second oven that was smaller but not useless. This oven still holds a full half-sheet jelly roll pan or even a turkey. It heats up quickly, cooks evenly, and I've never had any problems with it. In fact, I prefer cooking with this oven over my Wolf--it gets used twenty times more than my main Wolf oven. I have never used the self-cleaning mode since I've heard that using self-cleaning is bad for ANY oven.
                                        by
                                          • Recommended
                                          I’m very pleased with the convection feature once I got...
                                          I’m very pleased with the convection feature once I got used to the quicker baking time. It has a sturdy well built feel to it.
                                          by
                                          • Verified Purchase
                                          Learning curve
                                          [This review was collected as part of a promotion.] My old oven stopped working just before Easter and our local appliance dealer efficiently ordered and replaced it. I am adjusting to the convection baking / roasting but not without a learning curve. Cakes, brownies and nut breads have been a challenge to find the temperature and baking time that works. Roasting chicken and baking chicken breasts has been satisfactory, meatloaf did well, baking a partially frozen mac and cheese casserole did okay, but I do not have results similar to my non-convection oven. I overbaked potatoes and other dishes. I have tried lowering the temperature 25 degrees, checking at 25 and 30% less baking time, and baking the full amount of time with varying success. I'm aware some ovens automatically heat the internal oven temperature to 325 when the oven is set to 350. That didn't work. I've used a manual oven thermometer to verify temperature. So I have a "learning curve" before I can give it a 5 star rating. I am pleased with the styling, timing features and touch controls. Stainless steel cleaning clothes work well on the surface. Cleaning up the oven after roasting the chicken was challenging, not all the grease splatters came off even with a stainless steel scrubber. As far as recommending the oven, I would say get the double oven if space permits.
                                          by
                                            • Recommended
                                            Functional but noisy Convection oven
                                            (This review was collected as part of a promotion.) We've had the wall oven for 3 months now, and it works flawlessly. Our only complaint is the noisiness of the fan, even after turning the oven off, the fan stays on for up to an hour until it cools off. And even in non-convection baking, the fan runs. There is no information about this in the manual. Perhaps our bigger complaint is that the owners manual is lacking in all but the most basic operating instructions. For that and the noise I only give it a 3.
                                            by
                                            Response from CASOCIALCAREMay 22, 2019
                                            Hello David and Jeanne! We completely understand your concerns and regret to hear this was not provided in your use and care guide. The cooling fan can continue to run on our models up to an hour beyond the cooking cycle to ensure the appliance has fully reached the cooling temperature for rest. We appreciate you taking the time to provide your feedback and will ensure to provide this in additional information. If you have any additional questions or concerns please send us an email to canadasocial@kitchenaid.com. Please include your best contact number and the reference ID 218298725. Thank you -Cody
                                              bakes beautiful cakes
                                              [This review was collected as part of a promotion.] I've used this oven about one month now, and have been very happy with it. Not only does it look great (professional, sleek!), it bakes very evenly and my cakes haven't even had to be rotated. I have found actual baking times to be shorter than recommended baking times, (even without the convection mode on) which has been a bonus, but it bears mentioning...when you smell it, check it! We haven't used the "baking stone" yet, but are looking forward to it.
                                              by
                                                • Recommended
                                                As of now all is good with the oven
                                                [This review was collected as part of a promotion.] I bought this oven about a month ago, well pleased with it.
                                                by
                                                  • Recommended
                                                  Great!
                                                  [This review was collected as part of a promotion.] I bought this for my moms home and since she rarely cooks we only used it once but it’s very nice and well appointed features. I will use it at Easter to cook a family meal but I’m sure it will be just fine.
                                                  by
                                                    • Recommended
                                                    It keeps over heating. The control panel burns out very...
                                                    It keeps over heating. The control panel burns out very quickly
                                                    by
                                                    Response from KitchenAidTeamMar 13, 2019
                                                    Hello Wesley. W'e sorry to hear that your control panel is burning out on your Oven. We would like to discuss this further with you. Please email us at NAR_Customer_Solutions@KitchenAid.com at your earliest convenience with the subject (It keeps over heating. The control panel burns out very...),your name, address, a phone number and best time to reach you along with your model and serial number.
                                                    Thank you
                                                    Social Care Team KitchenAidBrand
                                                    • Verified Purchase
                                                    1 found this review helpful
                                                    I LOVE this oven. It's easy to use and easy to clean.
                                                    I LOVE this oven. It's easy to use and easy to clean.
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    Showing 1-30 of 233 reviews