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Customer Reviews for KitchenAid 24 in. Single Electric Wall Oven Self-Cleaning with Convection in Stainless Steel

Internet #206272920

Model #KOSC504ESS

Store SKU #1001502158

  • True Convection helps provide more even temperature management
  • EASYCONVECT Conversion System takes the guesswork out of cooking
  • Contact your local store with Order # to schedule installation

Customer Reviews

  • 4.4
    out of 233 reviews
  • 87% recommend this product
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Showing 1-30 of 233 reviews
Nice
[This review was collected as part of a promotion.] The oven works well looks good. No issues this far.
by
    • Recommended
    Great Convection Oven for Small Kitchens
    [This review was collected as part of a promotion.] My Wife loves it. 1st Convection oven we owned. Great features, easy to use and install!
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      • Recommended
      Excellent oven
      [This review was collected as part of a promotion.] I had my new Kitchenaide oven installed last my. The quality is superb and it looks and has updated my kitchen! A bit getting use to the convention oven feature as it cooks more efficiently and faster.
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        • Recommended
        Beautiful & great finish & features!!
        [This review was collected as part of a promotion.] We are lovin' our KitchenAid Single Wall oven! It looks and works great! It really makes our small kitchen redo have a lot more style and function!
        by
          • Recommended
          Good Oven Performance
          [This review was collected as part of a promotion.] Oven works great. Door not evenly spaced in frame. Name plate on front of oven offset. Installer from Best Buy has tried to adjust, and Whirlpool has sent 2 different technicians who have been able to make slight improvements - but still off-center.
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            • Recommended
            Beautifully made product
            [This review was collected as part of a promotion.] There is an exhaust fan that stays on for a period when the oven is turned off. It would have been advantageous for KitchenAid/Whirlpool to have given some information about this in the user pamphlet. Information about what? The fan's use, and the length of time it remains 'on' after the oven is turned off. I have never had an oven with such a feature, and it was sort of startling to hear this somewhat load fan after the oven's usage.
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              • Recommended
              My first convection oven
              [This review was collected as part of a promotion.] Bakes much more evenly. The controls take a little getting used to. Preheat seems a little slower that my old oven. Fan is a little loud and runs for a long time to cool oven. I have started leaving my oven open to cool it faster (at least during cool days). 3 shelves are nice and the ceramic stone is a nice bonus. Seems a little deeper and wider inside than my last oven. It was pretty pricey so I hope it lasts a long time.
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                • Recommended
                Single Wall Convection Oven
                [This review was collected as part of a promotion.] I am very happy with my purchase of the KitchenAid Wall Oven!!! I often use the convection feature when cooking potatoes to cut down the cooking time... It is my favorite feature.
                by
                  • Recommended
                  Convection/broil
                  [This review was collected as part of a promotion.] My first covection oven, works well and easy to use.
                  by
                    The oven when running is very loud i.e. think white noise machine (louder than than you would exp...
                    The oven when running is very loud i.e. think white noise machine (louder than than you would expect) and continues until the oven cools down. If noise is an issue for some, consider another oven. I had to return it as it was not acceptable to me.
                    by
                      Sad and very disappointed
                      Purchased this product from Home Depot end of April 2018, put into service and installed end of June 2018. Tried to use lowest cycle of self-clean on August 26th and it shut down. Have had 5 visits from warranty repairman sent by Kitchen Aid and they have replaced four parts (taken my built in oven out of new cabinetry and taken it apart 5 times and cannot seem to get working. Still not working and they refuse to qualify this as valid for a unit replacement?? Told by their repairman first visit not to ever use self-clean again??? One of the reasons I purchased this particular oven?? Now having to take 6th day off work to have Kitchen Aid send out a different repairman for a second opinion??? I cannot believe this is happening. Every call to warranty department resulted in anywhere from 45 - 75 minute wait on hold to get through (maybe a sign things are bad) and every customer service agent I have spoken to has been rude, dismissive and uncaring. They are not knowledgeable about the part delivery process and could not seem to understand some of the questions I was asking. I am honestly quite disheartened and cannot believe this is happening.
                      by
                        Nice oven, but hard to see control panel.
                        [This review was collected as part of a promotion.] Oven works great, but the control panel is hard to see. Needs larger letters/numbers and back-light would be tremendous help.
                        by
                          • Recommended
                          No user manual included nor available online
                          there was no user manual included with this oven and there is no user manual available here on this website.(.ca) or the US website (.com) pressing the "Convect Modes" doesn't do anything nor do the Bake, Broil, and Proof buttons. It just stays on Bake. It is also unclear as to the sequence of buttons to press to turn the oven on and set a temperature. Is it Start, then digits, then Start? or is it digits then Start? or is it some other combo still? Maybe KitchenAid would be so kind as to share the "secret handshake" that is required to use the features of this oven because it is most definitely not obvious. The user interface is horrendous if we need a manual to use it and then kitchenaid doesn't even give you one. total fail.
                          by
                          Response from CA Social CareAug 28, 2018
                          Hi, Secret Handshake. We're terribly sorry to hear that this manual was not made available. We appreciate you letting us know about this and have submitted a report to have this issue corrected. If you would like more information regarding your oven's controls, please send an e-mail to us at canadasocial@kitchenaid.com with the reference number 210309069. We'll be glad to provide you with a digital copy of your manual and assist with any troubleshooting and usage tips relating to your oven. Thank you again for bringing this to our attention. -Jake
                            Sleek
                            [This review was collected as part of a promotion.] Upgraded to this oven after the Whirlpool oven I bought blew out everytime I ran the self clean option. I haven't cleaned this one yet but really like the look of it and how it seems to hold temperature.
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                              • Recommended
                              The features are easy to use
                              (This review was collected as part of a promotion.) Bought in April & have issues with cosmetic scratches inside oven door on glass as well as on black metal surround. Because we never noticed within the first 30 days nothing will be done
                              by
                              Response from CASOCIALCAREJun 19, 2018
                              Hello Moe S! We do apologize to hear of the situation you are having with your oven. We would like the opportunity to assist you with this matter. If you could please send us an email to canadasocial@kitchenaid.com. When emailing please include, your phone number, model and serial, and reference 207717112. We look forward to hearing from you. -Cody
                                Excellent replacement
                                [This review was collected as part of a promotion.] We had to replace a very old oven and are very happy with the features and functionality of this oven.
                                by
                                  • Recommended
                                  The best oven
                                  (This review was collected as part of a promotion.) I bought this oven a couple of months ago and I just love it. So glad the salesman recommended this product to me.
                                  by
                                  Response from Social CareApr 13, 2018
                                  Hi there. Thanks for sharing your review! Happy to hear that you love it.
                                    • Recommended
                                    Great update
                                    [This review was collected as part of a promotion.] A nice update to replace my almost 20yr old Whirlpool wall oven. Features are good although I haven't yet tried convection option.
                                    by
                                      • Recommended
                                      All around great oven
                                      [This review was collected as part of a promotion.] Perfect replacement for older oven. Also huge upgrade in updated features
                                      by
                                        • Recommended
                                        sleek oven
                                        [This review was collected as part of a promotion.] this looks smaller and seems more built in that my previous oven.
                                        by
                                          • Recommended
                                          great features
                                          [This review was collected as part of a promotion.] We purchased our new apppliances a little over a month ago and I am so happy with the oven. It's easy to use and its wonderful to actually have things cook in the time they are supposed to.
                                          by
                                            • Recommended
                                            works fine & looks great
                                            [This review was collected as part of a promotion.] I have been pleased with the way my food has cooked since installation of this oven 1 month ago.
                                            by
                                              • Recommended
                                              Great looks and features
                                              [This review was collected as part of a promotion.] We bought the oven last month, looks very good. Have to get used to the convection, but so far excellent results. The inside seems larger than our previous oven.
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                                                • Recommended
                                                Really disappointed. Takes FOREVER to preheat - perhaps because it heats up teh entire house eve...
                                                Really disappointed. Takes FOREVER to preheat - perhaps because it heats up teh entire house every time you turn it on. EXTREMELY LOUD. Wont heat at low temps, doesn't brown well. Really subpar.
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                                                Response from KitchenAidTeamFeb 15, 2018
                                                Dear DCbuyer:

                                                Thank you for taking the time to write regarding your appliance. Feedback from our customers is an important source of information. We regret that you are not totally satisfied with your Oven. We manufacture several different models with various feature and accessory designs while trying to provide appliances that are versatile in meeting the needs of our customers and adhering to increasing governmental restrictions. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you.

                                                Thank you,
                                                KitchenAid® Social Media Relations KitchenAidBrand
                                                  Cooks evenly every time
                                                  [This review was collected as part of a promotion.] We bought this a month ago and everything I have cooked has been so perfect so happy I chose this oven.
                                                  by
                                                    • Recommended
                                                    Love that it has so many cooking options and warms...
                                                    Love that it has so many cooking options and warms up to desired temperature quickly.
                                                    by
                                                    • Verified Purchase
                                                    Died after doing self cleaning
                                                    Purchased for my mother 2017 Christmas gift She really enjoyed using it. Work great UNTIL we did the self cleaning January 2018 . During the self cleaning it shut down the screen went black no clock nothing and the door remained locked. Did a google search of ( Oven shuts down during self cleaning ) one of the fist results was KitchenAid. Have not had the oven even a Month . Getting it repaired under Warranty . The self cleaning was one of the features my mother requested I am now afraid this will be a reoccurring problem.
                                                    by
                                                      very pleased with my new oven
                                                      [This review was collected as part of a promotion.] great oven, and looks awesome in my kitchen! Highly recommend!
                                                      by
                                                        • Recommended
                                                        4 Star Review
                                                        Rating provided by a verified purchaser
                                                        by
                                                        • Verified Purchase
                                                        Oven
                                                        [This review was collected as part of a promotion.] Love it. Works perfect. Wish I had room for a double oven.
                                                        by
                                                          • Recommended
                                                          Showing 1-30 of 233 reviews