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Customer Reviews for KitchenAid 30 in. Gas Downdraft Cooktop in Stainless Steel with 4 Burners

Internet #301459249

Model #KCGD500GSS

Store SKU #1003152126

  • Downdraft ventilation captures smoke and odors at the surface
  • 17K BTU burner allows high temperatures to sear and low to simmer
  • Contact your local store with Order # to schedule installation

Customer Reviews

  • 4.5
    out of 525 reviews
  • 90% recommend this product
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Showing 1-30 of 525 reviews
KitchenAid - 30" 4 Burner Gas Downdraft Cooktop
[This review was collected as part of a promotion.] So far, we love it. It worked better than or old cooktop from composition company.
by
    • Recommended
    Amazing Cooktop
    [This review was collected as part of a promotion.] It made sense to replace my 18 year old GE downdraft cook top since I was installing new counter tops in my kitchen last March. Since most of my appliances are still GE, I thought I would stay with the same brand. After shopping for a couple of weeks I found this item from KitchenAid. It's much better quality and has the look, feel and flame control of a commercial product. It was easy to install with some minor modification of the downdraft conduit. It's much easier to clean as well!
    by
      • Recommended
      Efficient
      Beautiful cooktop! Was excited to replace my glass Jenair with this beautiful stainless steel one and have enjoyed cooking in it!!
      by
        • Recommended
        1 found this review helpful
        Boils everything
        [This review was collected as part of a promotion.] At the lowest setting there is no simmer. Also the downdraft sucks the flames to the side so that things get more well done towards the center of the cooktop than they do on the outside edges
        by
          Looks nice and works great!
          [This review was collected as part of a promotion.] I read a few reviews were people said the downdraft was very strong and it pulled the flames down! Well I’ll tell you that wasn’t the case with mine! Mine looks great and works perfectly fine no complaints here!
          by
            • Recommended
            Happy with it.
            [This review was collected as part of a promotion.] Cooks well, looks good. It’s a little hard to see the burner indicator for the knobs, still getting used to that. Downdraft works very well. Not difficult to clean. It replaced a glass electric cook top which I was never wild about, and I’m very happy to have gas again.
            by
              Grill is already flaking and deteriorating?!!!
              [This review was collected as part of a promotion.] I’ve only had this cooktop for 1 month and it’s already falling apart!!!! It’s like the grate is painted and not durable to withstand heat or flames!? It’s a cooktop!???? I need kitchenaid to send me a new one ASAP!!!!
              by
              Response from Social Care TeamJul 31, 2019
              Hello Jdchew5, thank you for your review. We sincerely apologize for the concerns with your Cooktop and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
                Best cooktop!!!
                [This review was collected as part of a promotion.] I bought this only a few days back. Literally looks like a master chef cook top. Easy to install.
                by
                  • Recommended
                  Grates scratch
                  Just installed this and started using end of June. I’m not a big chef and use this less often than most households would. Heads up, The cast iron grates get scratched easily by the cookware.
                  by
                  Response from Social CareJul 22, 2019
                  Hello MathH , at KitchenAid, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. If you have any further concerns please reach out to us directly feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare.
                    Love it!
                    Just had mine installed! I love it! Works and looks awesome!
                    by
                      • Recommended
                      Exactly what we wanted and needed
                      [This review was collected as part of a promotion.] Perfectly fitted for our space and we enjoyed the grating that covers the entire surface so everything (including the downdraft vent) is at the same height. Simple clean up, which is nice because it usually needs to be cleaned after use; stainless steel always shows when it’s dirty.
                      by
                        • Recommended
                        Beautiful!
                        [This review was collected as part of a promotion.] This is a gorgeous, well-functioning cook top that helped us rediscover our love of cooking!
                        by
                          • Recommended
                          Great cooktop
                          [This review was collected as part of a promotion.] Bought this to replace an electric kitchen aid. So happy with it.
                          by
                            • Recommended
                            looks GREAT!
                            [This review was collected as part of a promotion.] we switched from Electric to gas and bought this kitchenAid downdraft, since our old cooktop had a downdraft. The grates are heavy duty and the stainless steel looks great in with our new countertops! The reviews I had read gave this cooktop a good rating, so I thought we would try it and, so far so GREAT!!!
                            by
                              • Recommended
                              Great Replacement
                              [This review was collected as part of a promotion.] I needed a 30" downdraft cooktop to replace a 22 year old Jenn-Air model and this fit the bill. It was a direct drop in replacement. I did switch from electric to gas but the counter cut-out was fine. I also had to make some minor exhaust vent changes. This unit has a 6" exhaust but my vent is 5". I placed a reducer on the unit and plumbed it into the existing exhaust with a couple of new elbows. The supplied air filter is about 1 inch short of covering the entire exhaust. I was also missing two screw on one corner of the chassis. Just an oversight by the assembler. It is pretty easy to turn on the burners when you are cleaning it, so wipe gently. The fan noise is less than the old Jenn-Air.
                              by
                                • Recommended
                                Excellent product. Even with the downdraft fan pulling the flame,...
                                Excellent product. Even with the downdraft fan pulling the flame, we still have not had any cooking/heat problems. Excellent design and beautiful on the counter. What a great look! Well done Kitchen Aid and thanks Home Depot.
                                by
                                • Verified Purchase
                                4 found this review helpful
                                It's beautiful...
                                It's beautiful
                                by
                                • Verified Purchase
                                2 found this review helpful
                                Great Cooktop
                                [This review was collected as part of a promotion.] This is a wonderful cooktop. One of the best things about it, is the continuous grates. You can move pans around easily without spilling. I have not really used the very small burner yet, so I do not know how useful it will be. The rest of the burners have enough btu to heat up fast. I have been waiting to switch from electric to gas for 20 years, and I am very pleased with my choice. I absolutely love it.
                                by
                                • Verified Purchase
                                • Recommended
                                by
                                • Verified Purchase
                                Great stove & the downdraft is amazing
                                [This review was collected as part of a promotion.] I bought this, had problems with the finish & Kitchen Aid stuck with me until it was totally resolved. Love the stove & the downdraft is excellent.
                                by
                                  • Recommended
                                  I’m enjoying my new gas stove.
                                  by
                                  • Verified Purchase
                                  Especially like the simplicity of the grates!
                                  [This review was collected as part of a promotion.] Bought 30” 4burner downdraft gas stovetop and only in use for 4 weeks. Enjoy using it and results of cooking on it so far. May have given 5 stars had I used it for a longer period of time.
                                  by
                                    • Recommended
                                    Love the simple look of the grates especially!
                                    [This review was collected as part of a promotion.] Bought the 4 burner gas downdraft stove top only 5 weeks ago but am enjoying using it thus far. 4 stars because of short time of use. May well be worth 5 after using it for a longer period of time.
                                    by
                                      Powerful attractive cooktop.
                                      [This review was collected as part of a promotion.] Cooking with gas! Everything works well. I wish the downdraft were more powerful, but without an over head vent a hood, this is probably a good as one can hope for., Does A great job with a cast-iron wok.
                                      by
                                        Not for messy chefs
                                        [This review was collected as part of a promotion.] I bought this a few months ago and there are some design flaws that I think need to be worked on. The downdraft is open so any spills go directly into the downdraft spilling on the screens and the sides of the vent. Also, if you spill around the knobs and scrub to hard, you will scrub off the decals indicating what knob you are turning on.
                                        by
                                          Cook top is not yet installed. YOur pro has not yet contacted me.
                                          by
                                          Response from KitchenAidTeamMar 28, 2024
                                          Thank you for sharing your experience with us, HomeDepotCustomer. We apologize for the concerns that you are experiencing with your Cooktop, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand
                                          • Verified Purchase
                                          Not smudge-proof stainless
                                          Replaced identical 10 yr old model (white). Old unit fit cutout perfectly; new unit did NOT. Old unit used low-profile sheet metal screws on underside. New cooktop has sheet metal screws that are not low-profile, so length and width dimensions of new unit are larger than old cooktop. Had to either enlarge cutout or replace 20 sheet metal screws. Also, disappointed new unit does not use smudge proof stainless like our KitchenAid dishwasher. Now have cleaning headache on kitchen island.
                                          by
                                            Overall, it’s a great cooktop. If I had three things I would change, the center open exposed downdraft is an issue if you spill anything on top of cooktop. Also, the burner control directions are painted on rather than etched in, therefore, if you use, a heavy cleaner or scrub hard to clean the cooktop the paint will scrub off. If you’re messy cooktop user, I would not recommend this one. But if you take care when cooking and clean it gently, you’ll be fine. Lastly, the noise of downdraft is the same (rather loud) whether it’s in high or lower and suction seems to be the same.
                                            by
                                            • Verified Purchase
                                            A Top-Performing Cooktop
                                            [This review was collected as part of a promotion.] Build quality is excellent. The design is both aesthetically pleasing and quite functional. Performance is consistent and predictable.
                                            by
                                              • Recommended
                                              by
                                              • Verified Purchase
                                              Showing 1-30 of 525 reviews

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                                              30 in. Gas Downdraft Cooktop in Stainless Steel with 4 Burners
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                                              KitchenAid 30 in. Gas Downdraft Cooktop in Stainless Steel with 4 Burners
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