Hi, Dawn. We're truly sorry to hear that the LG Side by Side Refrigerator (LRSXS2706S) model did not meet your expectations. We understand the importance of having a refrigerator that aligns with your needs, and we regret any inconvenience caused.
We apologize for any disappointment caused by your LG refrigerator not meeting your expectations. We understand your concerns regarding printproof features, storage section for butter, and adjustable door shelves. We appreciate your feedback and would like to address these points.
Regarding printproof capabilities, please note that not all LG refrigerator models come with this feature. We apologize if this was not clearly indicated during your online purchase. However, we do offer a range of models that do have printproof options, and we can provide information on these if you are interested.
Regarding the storage section for butter and adjustable door shelves, our refrigerator models may vary in design and features, and it appears that the model you ordered might be different from the one you viewed in-store. We regret any confusion caused by this discrepancy. To obtain more details on your LG product, you can download it's owners manual through this link: https://www.lg.com/us/support/product/lg-LRSXS2706S.ASTCNA0. If you have further concerns or would like assistance in finding a model that better meets your needs, please contact us directly on Facebook or X (Twitter) using @LGUSSupport. We are here to help and provide the best possible customer experience. ^Juvy