Customer Reviews for LG 33 in. W 24.2 cu. ft. French Door Refrigerator in Black Stainless Steel

[This review was collected as part of a promotion.] I like LGs I like LGs. I bought a LG refrigerator which has an ice maker and water. We use it all of the time

Needed to replace former LG refrigerator of 5 years. Quickly available and seems great. Not so happy with the noise that is made with the freezer ice maker - but grateful to have door and freezer ice makers for when in high demand. Also we were used to the split shelves in refrigerator to allow bottles to be stored instead of just one of door shelves.

[This review was collected as part of a promotion.] LG refrigerator compressor went bad after 6 years. Parts covered under warranty but labor was not. Its not a DIY fix either. Still cost about 1/3 the price of new refrigerator. Technician was GREAT! I got on the schedule in 1 day which is important when your refrigerator isn't working. He was on time and called with updates. Job was done correctly and quickly and cleaned up too. I just wish the labor costs were included when this is a known issue with this compressor.

[This review was collected as part of a promotion.] I bought this product 5 years ago, still working perfectly fine.

I like the refrigerator but I’ve only had it 6 years and had to get the condenser repaired

I bought this refrigerator almost six years ago, and the compressor died. It is junk.

[This review was collected as part of a promotion.] This fridge is very bright with light and the freezer too. It does have pros and cons. Freezer doesn't make ice fast enough for 6 people. The unit is nice a spacious

[This review was collected as part of a promotion.] I thought the tech was very efficient on the repair of my refrigerator and so far working fine

I have had this fridge for 7 years and the compressor went out. It will cost me as much to fix as replace it. I do not recommend this fridge. Should not go out in 7 years.

[This review was collected as part of a promotion.] This is the nicest fridge I've hade in over 35 years. There's just a lot of great feathures that are well thought out. The only Con is witj the electrical coming from the top I can't open my cupboard doors & I hope it lasts more than 8 years unlike my old LG. Again great job on the design.

Fridge is an absolute lemon. Compressor since 2017 has had to be replaced 4 times. Yes that is correct FOUR times. I really wish I could sink this fridge in the middle of the Atlantic ocean. Unfortunately since we live in a townhouse and dimensions are odd we have to keep it. I would not recommend anyone looking to buy LG appliances as they are total garbage.

This refrigerator was operating normally for five years. Literally no problems at all, and I was very happy to have it. Eight months out of warranty the compressor (which was still covered) failed seemingly overnight. Ten days later it has been repaired; the compressor was covered but the labor and parts were not. So far, so good.

Love the frig. Plenty of room in both the refrigerator and freezer. The compressor did fail but was replaced under warranty at no charge.

[This review was collected as part of a promotion.] We have been very happy with our LG appliances! We bought the stove, microwave, dishwasher and refrigerator. We bought the black stainless and love the look. We did have trouble with the black chipping off and contacted LG and they have been very good about replacing the doors. We have been very happy with the customer service at LG.

[This review was collected as part of a promotion.] We bought our LG refrigerator almost 5 years ago. It has performed perfectly until a couple of weeks ago. That sounds bad except your warranty kicked in at the right time. What a good company that backs up their products. We had a problem and it was taken care of with no hassles.

We have had this refrigerator and freezer for several years and have had no problems with it

[This review was collected as part of a promotion.] I bought a few months ago and I am glad I did. It’s a great product for the whole family.

Having a 10 year warranty on the compressor was very helpful but not being able to get a longer warranty for labor is expensive. We never expected to have the compressor go out after only 6 years. The delivery time was quite slow and took almost a week before we could get the part replaced.

I bought this fridge a few years ago and it has been amazing. Easy to use and always keeps my food fresh.

[This review was collected as part of a promotion.] I purchase this refrigerator in 2020, the compressor went out but LG covered all parts and labor. It was an amazing experience.

Products worked for 41/2 years then compressors died. It cheaper another but not LG

[This review was collected as part of a promotion.] We have this model LG french door refrigerator, along with a much larger LG french door frig in our duplex. Both models have had the compressor fail, along with the coil and other parts. It takes 2-weeks just to get parts from LG, then the repairs take at least a half day to perform. Fortunately, we always buy a 5-year warranty on appliances, otherwise it would cost a fortune to fix it or to buy a new one altogether. This is our 3rd LG, the first was the same large model we had that required all the parts to be replaced to get it going. More importantly, it took 6-repair trips and trying one part after another until it was finally fixed. It appears LG does not use very reliable parts and you are destined to have major repair problems if you buy one of their products. Not a good brand to purchase in refrigerators.

I bought this unit looking for a good product. This refrigeratorr has has many cooling problems with the freezer and frig. We had approximately 9 house calls to replace major sealed components to no avail. The unit was scrapped at my expense due to warranty clauses.

Replacement was made to my refrigerator with a new compressor that didn’t fit so the back of the vent was left off . Not happy.

Our ice maker has been having low production and it turns out we need to replace the whole door. This fridge is only 3 years old but is, of course, out of warranty. I would not recommend.

Stopped freezing and cooling. No longer works. Attempted repair twice.

This refrigerator is a ManTank Kid Proof for sure!

I bought this Refridgerator 8 years ago. Perfect for the space I had.

I have mix reviews pro and cons. The compressor has been replacing twice in less a year and we still waiting for the new compressor to arrive to person who will be fixing. that would be 3rd compressor. customer service has been fine..

I purchased this LG refrigerator in November 2016. On July 3, 2023 the compressor died. I expect a refrigerator to last longer than 6 1/2 years. LG comes highly recommended by Consumer Reports but I don't think I will rely on that in the future.