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Customer Reviews for Lockly Model-S Satin Nickel Single-Cylinder Deadbolt Smart Lock with Hack-proof Touchsreen Keypad and Mobile App Control

Internet #312810703

Model #PGD7SSN

Store SKU #1005290002

  • Exclusive, patented hack-proof pin genie digital keypad
  • Lock, unlock, check status and logs with free smartphone app
  • Issue offline access codes / revokable eKeys for easy access

Customer Reviews

  • 4.6
    out of 538 reviews
  • 94% recommend this product
Filter by:
Showing 1-30 of 538 reviews
Great lock very convenient!
I bought this a few months ago for a couple of my doors and it’s been very reliable. With the customizable time lock and fingerprint/code/key options make this very convenient to use. Best feature is the scrambling of the code so even if someone is watching you put in the code, they won’t know what the code is.
by
    • Recommended
    Don't like automatic locking feature
    Do not like the automatic locking feature irritates me when I go to load and unload the car and it keeps locking back and or has that annoying alarm sound that goes off
    by
      • Recommended
      Excellent products and good customer service
      Bought two of locks as far, so easy to set up and user friendly. Had a issue with second one, support team quickly replaced it with the new one.
      by
        • Recommended
        Best Lock on The Market
        Purchased this lock with my new home and liked how it works. Ended up buying 2 more
        by
          • Recommended
          Excellent lock
          Purchased this a month ago, excellent features and state of the art with superb advanced features
          by
            • Recommended
            No more fumbling for keys
            Yes this lock is pricey, but so far that's the only negative. The quality of the lock is great. It can be used with a app. It's battery operated. If the battery goes dead. It has a 9 volt battery port to temporarily get in, incase you don't have your keys. We bought 3 lock sets. One I thought wouldn't last because it's in full sun. All day long. The screen hasn't shown any wear. Family members don't need a key. You will be happy with this purchase.
            by
              • Recommended
              Great looks and Quality
              I have purchase this lock about two months ago, I am very happy with it. It looks and works Great
              by
                • Recommended
                Huge Upgrade w/ Added Peace of Mind!
                Our office has used a regular lock and key system forever. However, we finally decided to upgrade and we couldn't be more thrilled. Can finally stop worrying about the hassle of handing out keys, collecting them when employees leave, or having to rush down to the office when a vendor or client comes by after-hours. We paired this item with the Secure Link WiFi Hub so that we could have remote access. I also really like getting notifications when the door is opened and can check who opened it. It really gives peace of mind that the office is secure at all hours of the day. Thank you!
                by
                  • Recommended
                  Great product
                  Bought this and love it’s features great buy would buy another
                  by
                    • Recommended
                    Easy Choice
                    We have been customers for the past five years. All 5 of our entry doors are now secured with Lockly locks. Their security and convenience of the system is second to none. Their customer service team is prompt and accommodating. Several of our neighbors and friends have also purchased the locks after seeing them on our place.
                    by
                    • Verified Purchase
                    • Recommended
                    Easy to install and works as expected
                    We installed this Lockly deadbolt on several of our rental units. The installation was very straightforward and so far everything has been working as expected over the past 6 weeks. It will take a few tries to get used to the various access options, especially if you have contractors, cleaning crews, etc that need to access. I suggest testing out there various access options before you set up the final access. My first couple of attempts were unsuccessful and I had to drive to the rental units to let contractors in. However, once I figured it out it was super straightforward.
                    by
                      • Recommended
                      Great buy
                      Bought this to make it easier on my kids after school. Definitely a good buy
                      by
                        • Recommended
                        Ugh
                        I cannot NOT recommend this product enough. Water damage from condensation ruined the entire product after a few months. Have tried this lock twice now with the same results.
                        by
                        Response from Customer CareJul 7, 2022
                        Hi Tori. Thanks for contacting Lockly. We sincerely apologize for the condensation issue and any inconvenience it has caused. Your satisfaction is very important to us and we appreciate you providing your feedback as we're always looking for ways to improve our products and services. We would like to get more details of the issue and offer to troubleshoot or send a replacement lock. We have a condensation-proof model lock we would be happy to send to you to see if it will resolve the issue. If the issue persists, we can offer a full refund once the defective locks are returned to us. Please email us at help@lockly.com or give us a call at 669-500-8835, and we'll be happy to further assist you.
                          I love it!
                          It’s definitely worth it. I love that it has a fingerprint mode. Makes it so much easier when you’re just wanting to run in. Has a key just in case the battery dies. I like it better than other brands. Love the app features too. Simple and easy
                          by
                            • Recommended
                            Best Lock on the block!
                            I purchased the Lockly plus three months ago and have not been disappointed. Love the sleek design and the multiple methods of gaining access to my home. My wife and daughter love the biometric entry because it’s simple and there is no need to fumble with keys.
                            by
                              • Recommended
                              I love my new Lockly smart lock
                              I am very happy with the build quality, features and reliability of the Secure Plus. I am going to get one for my back door also!
                              by
                                • Recommended
                                Works Great
                                It’s new to me but I’m really liking it and the family will love it
                                by
                                  • Recommended
                                  Excellent Lovk
                                  I purchased this lock for my home that we just had renovated, we wanted to turn our home into a “smart home” and have as much of it automated as possible. This lock allows us to go without keys and even use finger prints to enter our home. I would highly recommend this product to anyone.
                                  by
                                    • Recommended
                                    Worked great so we got a second one for the garage
                                    My wife and I wanted to be able to check if our side door was locked from our phones and decided on LOCKLY. We were very happy with how easy it was to install and configure to our phones. After how happy we were with our first LOCKLY it wasn’t long before we decided we wanted one for our garage as well. We used an eero to extend Wi-Fi and it works great as well!
                                    by
                                      • Recommended
                                      Awesome pin pad
                                      Using this lock for about 3 months. Secure pin pad is a smart invention. It prevents other to understand the pin.
                                      by
                                        • Recommended
                                        Great quality
                                        I bought this for our new holiday home back in July 2021, but then NZ went into lockdown. We couldn't get to the house or have the wifi installed. So only fitted recently. Very easy to fit where the existing door furniture was and very easy to set up. Were very happy with the result.
                                        by
                                          • Recommended
                                          Great customer service
                                          I purchased this lock for my home and it is convenient and easy to use. The touch screen malfunctioned and the customer service department was outstanding! Replaced with no hassle.
                                          by
                                            • Recommended
                                            Very satisfied
                                            I recently purchased your for a remodel. I am very satisfied. The lock works as advertised without any glitches. Fingerprint recognition is quick and not fussy. It’s stylish too.
                                            by
                                              • Recommended
                                              Great for Rental property.
                                              Your finger is the key! No more losing your keys. Mobile app control. Easy installation. Just love all the features.
                                              by
                                                • Recommended
                                                LOCKLY believer
                                                I did my research, talked to my locksmith and chose the LOCKLY secure plus latch (left fingerprint reader). I also bought the plate to cover the deadbolt. I will eventually buy the Duo which does both latch and deadbolt at the same time and move this one to my office door. Installation was a little odd because both the cover plate and actual lock had instructions. If you buy the plate as well use the plate instructions. It works great using the codes. Everyone in the house has no trouble with the fingerprint reader but it doesn’t seem to like my prints. I find after a few attempts I give up and just use the pin pad. I highly recommend it and have to friends who come over and see it. Only thing negative thing for my application is that the storm door uses a latch as well and when turning the storm door latch down it strikes the LOCKLY. Just have to rotate it up. Problem solved.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Awesome lock
                                                Lock gives a good impression . The random mode makes it harder for thieves to guess the access code, while the fingerprint reader gives you a safe and fast access into your home.
                                                by
                                                  • Recommended
                                                  Amazing lock
                                                  Couldn’t be more happier with my new lock. Super easy to use for me, my wife and kids. When you buy this lock you won’t be disappointed.
                                                  by
                                                    • Recommended
                                                    Awesome lock
                                                    I bought this lock about 1 month ago because we wanted something that was a deadbolt and offered key as well as keyless entry option. I have absolutely no regret purchasing it. I use the fingerprint entry when stepping out. When I have visitors, I give them either a one-time access or a limited time access. It also has a beautiful finish that complements my front door. I highly recommend this lock!
                                                    by
                                                      • Recommended
                                                      WiFi connectivity needs work
                                                      I was truly excited to open this lock and get started using it. It's a really sturdy lock. Well built and has all the bells and whistles. My biggest gripe is the WiFi connectivity. I purchased the secure pro, the highest rated model. 1. The WiFi is not built into the lock, so a separate doggle is required. The lock is WiFi enabled. Which basically means all that was done was adding a new chip on the circuit that allows the lock to connect to the doggle. This is a complete waste of time and reminds me of 2010 "smart" TVs. It taken me over 1 hour fiddling with the lock and doggle to get them to pair with each other. 2. The doggle is only 2.4 frequency. Again, really outdated technology. I had the doggle, lock, and my phone all in the same room with my Unifi AP and the signal bar was less that 2 bars. My Samsung S21 comes with WiFi 6, which has much greater range. My phone stays connected to the Wi-Fi even when I'm in the back yard of the house. Very disappointed I have to say. 3. Why are we still designing products to not use rechargable batteries? I love my Ring products simply because of this alone. It's extremely easy to exchange the batteries. I would rather the WiFi built into the lock using more power with the ability to quickly swap out and charge batteries. 4. This is the only review of a product I've written all year and it's a negative review. Lockly, please add WiFi 6 to the lock itself and remove the doggle. I understand it was cheaper to not have to redesign the circuit board for WiFi 6, but the doggle doesn't work and it makes the set up looks really ugly. For a $300 lock, which had as many features as this does, this really was disappointing to see. I was hoping to use this lock on a few of my properties. Sadly, until they build WiFi 6 into the lock itself I won't. If you're going to build a lock with all the bells and whistles, then please build a lock with all the bells and whistles. I will be sending this one back.
                                                      by
                                                        The best smart lock out there
                                                        We run a theatre/venue for hire, and needed the ability to grant clients access remotely and provide temporary access on occasions. Our new Lockly does that and much more. We loved how easy it was to install it and how sleek and understated it is on our black doors.
                                                        by
                                                          • Recommended
                                                          Showing 1-30 of 538 reviews

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                                                          Features

                                                          Automatic Relocking, Backlit, Easy Installation, Indicator Light(s), LED Backlight

                                                          Adjustable Backset, Backlit, Delay Timer, Easy Installation, Indicator Light(s), Kwikset SmartKey

                                                          Adjustable Backset, Automatic Relocking, Backlit, Delay Timer, Easy Installation, Indicator Light(s), LED Backlight, Low Battery Indicator Light, Rekeyable

                                                          Adjustable Backset, Automatic Relocking, Backlit, Concealed Screws, Delay Timer, Easy Installation, Hub Included, Indicator Light(s), LED Backlight, Low Battery Indicator Light, Rekeyable, Voice Assistant

                                                          Lock Type

                                                          Deadbolt

                                                          Deadbolt

                                                          Deadbolt

                                                          Deadbolt

                                                          Security/ANSI Grade

                                                          N/A

                                                          ANSI Grade 2 (Better)

                                                          N/A

                                                          N/A

                                                          Deadbolt Type

                                                          Single Cylinder Deadbolt

                                                          Single Cylinder Deadbolt

                                                          Single Cylinder Deadbolt

                                                          Single Cylinder Deadbolt

                                                          Smart Technology

                                                          Bluetooth, Keypad, WiFi

                                                          Keypad

                                                          Bluetooth, Fingerprint, Keypad

                                                          Bluetooth, Fingerprint, Keypad, WiFi