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Customer Reviews for Lucid Comfort Collection 4 in. Gel and Aloe Infused Memory Foam Topper - Queen

Internet #304779993

Model #HDLU40QQ30GT

Store SKU #1003076044

  • Lucid memory foam mattress topper revitalizes your old mattress
  • Cooling mattress topper helps you sleep comfortably
  • 4 in. mattress topper provides support and relieves pressure

Customer Reviews

  • 4.1
    out of 3,678 reviews
  • 78% recommend this product
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Showing 1-30 of 3,678 reviews
Read and follow the instructions and you will be pleased! This item comes compressed and vacuum ...
Read and follow the instructions and you will be pleased! This item comes compressed and vacuum sealed. Instructions in the box are very clear - open it up, lay it on a flat surface, and wait for 48 hours. See pictures in this review for the progression. I also included a picture of the shipping box so you can see the specific item ID and UPC. After sleeping on this for a few nights, I'm a satisfied customer. This 3" memory foam topper is firm, supportive, and comfortable. I do not sink through to my hard mattress. I like it, but realize mattress products are subjective to each person. Good luck!
by
  • Recommended
1 found this review helpful
How to get it to expand fully !!!!!!!
You have to run your hands over the part that’s not expanded in like work with it mine wasn’t doing anything I run my hands over it and it was fully expanded in about five minutes and I was mind blown I found this hat on Google it really works my topper was a slide is a piece of paper and I was terrified It also looks like it was made for a twin and it literally grew big enough to fit a king which is what I ordered
by
    • Recommended
    1 found this review helpful
    Lucid Comfort Collection 3 Inch Gel and Aloe Infused Memory Foam Topper - Twin, Blue I have been ...
    Lucid Comfort Collection 3 Inch Gel and Aloe Infused Memory Foam Topper - Twin, Blue I have been using another 3” mattress topper for 6 years now. Deciding which one you like it is a very personal and subjective decision. What one person likes another may not. These are my thoughts on the Lucid Comfort Collection 3 Inch Gel and Aloe Infused Memory Foam Topper. It arrived in a box, tightly rolled up in plastic with all the air squeezed out of it. Yes a little stinky and kind of gross looking as you open it up. (See my photos) All the toppers are pretty much like that when they first arrive. I used the handy opener supplied by Lucid to cut and release the foam topper from its plastic shroud and spread it out on the floor to expand. Within about 2-3 hours it was at full flat size and thickness. I followed directions and left it for 48 hours to air out as it continued to dissipate the mild odor. After that I noticed just a slight odor left when held close to my nose, but it was now acceptable. (Eventually it all goes away in time.) I placed it on top of my mattress. I then put the bottom fitted sheet over the top of it and made the bed. I have slept on this for five nights so far. This topper is slightly more firm/dense than the one I previously have been using. It will gently cushion your shoulders, pointy elbows, knees, hips etc. Also gives a firm but cushiony flat surface for back support, but I didn’t sink into it. I missed the feeling of sinking in and being cradled within the Memory foam, but that’s me. If you prefer a more supportive topper that you lay on top of, instead of sinking into, this maybe what you’re looking for. I noticed just a slight amount of increased warmth from it, but not as much as my old one. That’s probably because you don’t sink into this one as much. It was very comfortable. I think the price point on this Memory foam topper is very reasonable for its level of comfort. I must admit though I don’t really understand the benefit of being “Aloe Infused”?
    by
    • Recommended
    3 found this review helpful
    This arrived in a smaller package than I expected. Turns out it is vacuum sealed, all the air rem...
    This arrived in a smaller package than I expected. Turns out it is vacuum sealed, all the air removed. A cutting tool is included to cut open the packaging safely, and then it needs to sit somewhere for 48 hours to fully expand again (Luckily I have a guest room I could lay it out in). You can see the changes in the attached photos. Once put on the bed, it is extremely comfortable. I have noticed that there is less movement when my partner gets up or rolls over, so I am not disturbed. Definitely feels 'cooler' when sleeping as well. I definitely feel like I am sleeping on a memory foam mattress, even though this is only a topper. Maybe because it is 3 inches thick? I think the thickness helps make it more comfortable. I have had a memory foam mattress in the past and this feels just as good
    by
    • Recommended
    If you are a big fan of memory foam, then you will really like this topper. The 3” depth is plen...
    If you are a big fan of memory foam, then you will really like this topper. The 3” depth is plenty to give you that snug feeling that is typical of a good memory foam mattress without its expense. Laying on the topper, you gently settle into the foam and are supported by it. Movement is mostly restricted so there is hardly any tossing and turning while you sleep. We put ours on a standard “firm” type mattress to soften its feel, sort of like a “pillow top” padding would. It has provided an instant upgrade and new life to that bed.
    by
    • Recommended
    The blue Lucid Comfort Collection 3-inch Gel and Aloe Infused Memory Foam in Queen-size Topper co...
    The blue Lucid Comfort Collection 3-inch Gel and Aloe Infused Memory Foam in Queen-size Topper comes tightly rolled in a vacuum sealed plastic sack but, expands smoothly to fit the entire surface of a queen-sized bed. I laid the unrolled and unfolded sheet of blue memory foam over the bed’s mattress and watched it begin to expand. The topper was fully expanded about two hours later and the new foam aroma had completely dissipated. I was amazed, when I first laid on the bed, by the cool comfort and wrap-around support that the topper added. I am certainly going to enjoy a good night’s sleep on my plush, newly made over bed.
    by
    • Recommended
    This is a great mattress memory foam topper. It is firm but comfortable. It is easy to install an...
    This is a great mattress memory foam topper. It is firm but comfortable. It is easy to install and the fitted bottom sheet still easily goes over it. It is true memory foam and does not crush down. I put is on a bed with an older mattress and it made the mattress feel new again. It is light weight but stays in place. It is a great addition to help you get a good night's sleep.
    by
    • Recommended
    This 3" Lucid Comfort memory foam mattress topper is well made and has the perfect level of density for great support and relieving pressure points while sleeping. When pressure is released from the mattress, it quickly springs back. It made my spare twin bed much more comfortable. I like that it did not have a strong odor like some foam products have and the slight scent was gone after letting it air out (uncovered) for the day. This topper ships in a cardboard box and is vacuum packed into a roll about 20" x 11" and separated with a cloth-like material. (This makes it so much easier to transport.) Then I just had to place it on the bed and unwrap it so it could expand. On opening, it measured 36"x72" and did look a bit misshapen, but it only took a few minutes for it to fully expand and look perfectly even. It measured 38" x 74".
    by
    • Recommended
    1 found this review helpful
    OMG! I'm sleeping like a baby now. I needed a topper for my firm twin mattress and saw this gem. ...
    OMG! I'm sleeping like a baby now. I needed a topper for my firm twin mattress and saw this gem. Upon opening per the simple instructions, the topper was a pleasant blue color and right away I could feel the quality. My hand buried into the topper and quickly recovered. I knew this was a good sign. My topper had no unpleasant odors and fit my twin perfectly. Now after two nights all I can say is "WOW". My nights sleep went from tossing and turning to feeling rested. I could feel parts of my body sinking into this topper while not sinking into whole topper like most mattresses allow. What a difference this topper makes. I am 6 feet 210 lbs. and it supported me amazingly well. My advice is at this price point and value -buy it now if you are in the need of a better nights sleep. An amazing product! Put it in your cart before they sell out.
    by
    • Recommended
    2 found this review helpful
    Talk about disappointment! I read some of the reviews and they were mixed, some were horrific whi...
    Talk about disappointment! I read some of the reviews and they were mixed, some were horrific while others were the extreme opposite. So I took my chance. When I opened the box I knew that I might be in trouble because it looked nothing like the pictures not even a little bit! Wrong color and definitely the wrong material. I was horrified even to the point of laughing out loud. My pictures don't do it justice. I almost threw it away. It is cut uneven on all sides the difference being about 1 - 3 inches and a half inches and at the top there are ripples in the material. The only thing that redeemed this product is that it is comfortable. Unfortunately I don't recommend because the pictures are VERY misleading and you don't get what you pay for!
    by
    Response from LucidMar 18, 2022
    Hello,
    Memory foam can take a few days or a few weeks to fully expand and reach it's maximum comfort levels. Applying body heat and pressure to the mattress can help this expansion process move a little quicker. Please reach out to our team at: info@lucidmattress.com and we will be happy to answer any other questions for you.
    Thanks,
    Lucid. Beds for the Whole Family. lucid
    2 found this review helpful
    Big things do come in small packages. Hard to believe that a twin size, three inch thick mattres...
    Big things do come in small packages. Hard to believe that a twin size, three inch thick mattress topper, could come in such a small box. Instructions suggest forty-eight hours to fully open up. Like a slow flower. Hopefully the three inch thickness will help with my back on top of the old mattress. Not enough of these are offered in the twin size. I'm happy to give this a shot.
    by
    • Recommended
    Upon receiving my Lucid Mattress Topper I noticed a few rips in it, but that doesn't diminish the...
    Upon receiving my Lucid Mattress Topper I noticed a few rips in it, but that doesn't diminish the quality of the topper itself. The topper is very soft and squishy. If you like a soft sleeping surface this is a great topper for you! I sleep only a few degrees warmer and ned only a light blanket now. My partner think we need a thinner topper, as his torso sinks into the topper and his legs float.
    by
    • Verified Purchase
    • Recommended
    Not what I ordered!
    Having the same problem as everyone else apparently. Packaging says nothing about it being aloe infused and it’s not the same color as the one in the advertisement. I honestly don’t even know what it is. If it’s gel infused, ventilated, or anything that was advertised besides a hunk of foam I bought for $100.00. I accidentally read the reviews AFTER I purchased it and was hoping they’d have that problem sorted out by now. I normally don’t even post reviews but I absolutely could not, not back these people up experiencing the same thing. Absolutely 100% do not order this product! You won’t get what’s advertised!
    by
    Response from LucidJan 28, 2021
    Hey DontBuyThis2021,

    We are very sorry that received the wrong topper.

    When you order this topper, you should be receiving a 4-inch gel and aloe infused topper with no ventilation holes. If this was not your experience, then we will gladly help you get a replacement or assist with a return to Home Depot.

    Please email us at: online@lucidmattress.com with proof of purchase and pictures of the topper once it has expanded. We value you as a customer and look forward to getting this situation resolved for you.

    Thank you!
    Lucid. Beds for the Whole Family. lucid
      5 found this review helpful
      Didn't pay attention to enough negative reviews... Or else I would've seen the problems inflating...
      Didn't pay attention to enough negative reviews... Or else I would've seen the problems inflating and the cheap light blue foam that isn't what the pictures show. We've had ours open for over 10 days and it's still not fully expanded to even usable quality...
      by
      Response from LucidJan 28, 2021
      Hey Flatsleeper,

      We are sorry that this topper has not expanded after 10-days.

      This topper should have fully and evenly expanded within 48-hours of being opened. Since it has been longer than this, it is possible that you received a rare defective unit and we will make it right for you.

      Please email us at: online@lucidmattress.com with proof of purchase and pictures of the topper. We will gladly help you get a free replacement or assist with a return to Home Depot if you prefer.

      Thank you!
      Lucid. Beds for the Whole Family. lucid
        7 found this review helpful
        Will not fully expand
        We should have paid attention to the poor reviews but thought this looked like a good deal. We’ve had the topper laying out flat for over 100 hours and it has not expanded. The topper has severe creases we thought would expand out but are not. Some areas haven’t expanded at all. Now we’ll have the chore of trying to return this piece of junk. We would not recommend this useless piece of foam.
        by
        Response from LucidJan 25, 2021
        Hey Unhappycustomer200,

        We are sorry that this topper has not fully expanded.

        This topper should have fully and evenly expanded within 48-hours of being opened. Since it has been longer than this, it is possible that you received a rare defective unit and we will make it right for you.

        Please email us at: warranty@lucidmattress.com with proof of purchase and pictures of the topper. We will gladly help you get a replacement or assist with a return to Home Depot if you prefer.

        Thank you!
        Lucid. Beds for the Whole Family. lucid
          3 found this review helpful
          I was leery after purchase.
          I noticed 99 % of everyone’s review was that of the wrong product that they received. I too am amongst the many others that received a cheaper quality topper. My question to the manufacturer.. how is that many “mistakes” are being made? Also.. do I really have to go through the trouble of paying and shipping product back, waste time, and then wait for the correct product to be re-shipped?
          by
          Response from LucidJan 25, 2021
          Hey Spring,

          We are sorry that you feel you received the wrong product.

          When you order this item, you should be receiving our 4-inch gel and aloe infused memory foam topper. If you did not receive this item, then we will gladly look into this situation and work with you to find a solution.

          Please email us at: online@lucidmattress.com with pictures of the topper and the box that it came in. Your satisfaction is important to us and we are here to help with any issues you experience.

          Thank you!
          Lucid. Beds for the Whole Family. lucid
            2 found this review helpful
            I read the other reviews before buying this, and now I wish I had listened to the negative ones. ...
            I read the other reviews before buying this, and now I wish I had listened to the negative ones. The topper that I got is a very light blue with blue speckles all over it, and looks nothing like the one picture on the website. It has expanded completely except for the creases from where it was folded, which have created an oval bowl shape in the middle of the topper. It both feels, and appears, to be of lesser quality than the one pictured on the website. For lack of better description, it feels like quicksand when I lay on it; for about a minute after I stop moving, I can feel my body sinking into it further. When I get up, it is very slow to return to it’s original shape. It takes at least another minute to expand again. I’m not at all impressed. Now I have an almost fully expanded topper that I can’t get back into the box to return to Home Depot. I’m unimpressed and annoyed.
            by
            Response from LucidJan 20, 2021
            Hey KM,

            We are sorry that this topper has not fully expanded and that it is slow to return to its original shape when you get out of bed.

            Could you tell us how long the topper has been out of the packaging? Please know that it can take up to 48-hours for the topper to fully and evenly expand. If you live in a colder area, then keeping the topper in a warm room and massaging any trouble areas can help it finish expanding.

            Additionally, this is a memory foam topper so it is designed to cradle the curves of your body and will slowly return to its original shape when you roll over or get up. If you would prefer a topper that does not cradle you or that springs back more quickly, then a topper made of another material might work better for you.

            Your satisfaction is important to us and we are always here to help. Email us at: online@lucidmattress.com and we will work with you to find a solution or assist with a return to Home Depot.

            Thank you!
            Lucid. Beds for the Whole Family. lucid
              3 found this review helpful
              The Lucid 3 inch gel foam mattress topper was a huge disappointment. I did exactly what the manu...
              The Lucid 3 inch gel foam mattress topper was a huge disappointment. I did exactly what the manufacturer advice to do, which is to let the mattress breath when you get it, but the foam after a week of use would not return to its original form on certain spots on my bed. As a memory foam, when not in use it should return to its original form and when one uses it, it should conform to one's body. It doesn't offer the support I needed, don't know if maybe having a 4 inch foam would make a difference. I need to find out what I can do to return it for refund or replacement.
              by
              Response from LucidJan 11, 2021
              Hey Tukh,

              We are sorry that this topper did not return to its original form in some spots.

              This topper should have fully and evenly expanded within 48-hours of being opened. Since it has been longer than this, it is possible that you received a rare defective unit and we will make it right for you.

              Please email us at: online@lucidmattress.com with proof of purchase and pictures of the topper. We will gladly help you get a free replacement or assist with a return to Home Depot if you prefer.

              Thank you!
              Lucid. Beds for the Whole Family. lucid
              • Verified Purchase
              1 found this review helpful
              Buyer beware, bait & switch. What they send you is...
              Buyer beware, bait & switch. What they send you is not the same aqua colored topper featured in the picture. If you look at the one in the listing it is aqua (blue/green). Look at the review photos. Some people received the correct topper, most of the others (including myself) received a blue topper with blue speckles. After researching the brand, it appears this is a lower tier model sold through other vendors under a different name. When you check the other vendors sites, you will find the blue topper you receive in those listing. The box you receive will say Gel Topper, no mention of Aloe because it is not the same topper. I contacted the manufacturer, they sent "a replacement" stating it was a mis-shipment but that turned out to be the same exact topper in that box. Do your homework before buying! I give up.
              by
              Response from LucidDec 28, 2020
              Hey TiaTriedIt,

              We are sorry that you did not receive the correct topper and that we were unable to resolve the problem for you.

              Based on your review, it does sound like you received the wrong topper. We sell a variety of toppers and sometimes mix ups can occur. We are very sorry that this happened twice and would love one more opportunity to make it up to you.

              Please email us at: online@lucidmattress.com with your information and we will help you get the correct topper or assist with a return. We value you as a customer and care about your satifaction.

              Thank you!
              Lucid. Beds for the Whole Family. lucid
              • Verified Purchase
              3 found this review helpful
              Don’t see any issues in comfort wise.
              It’s enough comformt At least for me :-) But the only drawback I see, the color of the foam got changed from light blue to yellow in less than a week tough we covered the entire foam with bedsheet cover. Not really sure is it a defect..
              by
              Response from LucidDec 28, 2020
              Hey Ravi,

              We are glad that this topper is comfortable for you, but we are sorry that it began to turn yellow.

              Please know that the yellowing of foam is a completely normal process known as oxidization. Oxidization occurs with all foam as it is exposed to oxygen, and does not affect the performance or life of the topper.

              If you have questions or if there is anything that we can do for you, please let us know at: online@lucidmattress.com. We value you as a customer and care about your satifsaction.

              Thank you!
              Lucid. Beds for the Whole Family. lucid
                Horrible and disgusting. We purchased and we were happy that HD had curb pickup because of Covid1...
                Horrible and disgusting. We purchased and we were happy that HD had curb pickup because of Covid19. When we opened it we noticed some dirtiness on the corner and then when we flipped open the fold there was ton of dirt. It wasn't dust... looks like it was used before. We are in total shock and had to sanitize our bed. Furthermore after contacting Lucid we realized this company doesn't not care about customers. They were beyond rude. They didn't even bother to request photos. I took photos and video and posted on the net. Also the product is not blue as in the photos. Says it was produced in Kosovo.
                by
                Response from LucidDec 14, 2020
                Hey Rashantha,

                We are sorry that this topper arrived dirty and that we were unable to resolve the situation for you.

                Was there any damage to the packaging of the topper? All our products go through a quality control inspection before they are sent out and we never sell used items, but if the packaging is damaged, it is possible for dirt to get inside.

                Regardless, your satisfaction is important to us and we hope to have another opportunity to make this right for you. Please email us at: online@lucidmattress.com with proof of purchase and pictures of the topper. We will help you get a free replacement topper or assist with a return to Home Depot if you prefer.

                Thank you!
                Lucid. Beds for the Whole Family. lucid
                  5 found this review helpful
                  Not happy
                  Purchased the 3 inch queen topper, was excited to receive it in the mail as i have been having trouble sleeping. Topper came neatly packaged when it got to me. I made sure i was careful not to damage it in any way while opening it and only used and the cutter that came with it in the box to remove all plasting from it. Afterwards laying it flat across my bed for 24 hours to ensure it was able to expand and form nicely i inspected the product for damage and found none. Put my sheets on my bed and have slept on it a total of 7 days now and when i removed my sheets this is what i have found under them. Overall it is really comfortable but i am unhappy with the fact that it has started to tear apart in random areas all over the topper. Two of which goes completely through it
                  by
                  Response from LucidSep 21, 2020
                  Hey Aaron,

                  We are sorry that this topper has tore after a week of use.

                  Could you tell us more about how this topper is being used? While all foam can be susceptible to tears or cracks, this topper should be more durable and not tear with normal use.

                  We stand behind the quality of our products and back this topper with a 3-year warranty against manufacturer defects and unnatural wear to the foam.

                  Please email us at: online@lucidmattress.com with more information and we will help you get a replacement topper or work with you to find another solution. Your satisfaction and comfort are very important to us.

                  Thank you!
                  Lucid. Beds for the Whole Family. lucid
                    11 found this review helpful
                    Didn’t take that long to form...
                    Didn’t take that long to form
                    by
                    • Verified Purchase
                    3 found this review helpful
                    My daughter is loving this foam topper as she is away for college. She states it is so comfortable!
                    My daughter is loving this foam topper as she is away for college. She states it is so comfortable!
                    by
                    • Verified Purchase
                    • Recommended
                    1 found this review helpful
                    Love it! 4in gel infused memory foam topper was supposed to be here July 31st 2020, came 2 days e...
                    Love it! 4in gel infused memory foam topper was supposed to be here July 31st 2020, came 2 days early at 8pm from UPS! Received daily emails n text tracking updates etc Fits bed perfectly and very comfortable. No damage. Took about 10 mins to relax, but still waiting the 48 hrs to sleep on like said in packaging. May be a little hot as I already bought a pillow-topper to cover it. Was $99, Paid $105 with tax. Free delivery. On queen size mattress. It's amazing.
                    by
                      • Recommended
                      6 found this review helpful
                      We were a little skeptical but lost that as soon as we tried it. We're <<cough, cough>> older and...
                      We were a little skeptical but lost that as soon as we tried it. We're <<cough, cough>> older and have fewer aches and pains in the morning, especially shoulders. ONE of us even snores a bit less! The other one of us sleeps deeper ;) Totally recommend, totally love the topper!
                      by
                      • Verified Purchase
                      • Recommended
                      15 found this review helpful
                      Do not waste $130. On this topper. I am not happy with my purchase I can't return it to the store...
                      Do not waste $130. On this topper. I am not happy with my purchase I can't return it to the store either. The foam has openings on it IS BRAND NEW It opened up nicely loved it but once I pressed it with my hand the foam started opening up. NOT WORTH IT SO COMFORTABLE but the material is not good at all. Home Depot come pick it up and TRASH IT and return my money.
                      by
                      Response from LucidJun 17, 2020
                      Hey Vanessa,

                      We are happy to hear that this topper is so comfortable, but we are sorry that the foam has openings on it.

                      Could you tell us more about how the topper was opened? This topper is compressed and vacuum-sealed inside of plastic, so the plastic will need to be cut away to get it out. Based on the pictures, it looks like the knife or scissors that were used might have cut a bit too deep and torn the foam.

                      Regardless, your satisfaction is important to us and we are always glad to help. Please email us at: online@lucidmattress.com and we will work with you to find a solution.

                      Thank you!
                      Lucid. Beds for the Whole Family. lucid
                      • Verified Purchase
                      14 found this review helpful
                      Lovely topper for our sleeper sofa. Sleeping on the sofa alone was bumpy and uncomfortable, now i...
                      Lovely topper for our sleeper sofa. Sleeping on the sofa alone was bumpy and uncomfortable, now it feels like a regular mattress. Took about 24 hours to air out completely, the initial smell is strong but goes away in a well-ventilated area.
                      by
                      • Verified Purchase
                      • Recommended
                      7 found this review helpful
                      I LOVE IT
                      So I have a pillow top mattress that’s fairly new but my back was aching every morning. I even purchased a feather bed topper for it . Nothing. Was about to buy a new mattress.. I’m so glad I gave this a try! I have slept like baby. Absolutely no back pain and I’m not tossing and turning . I don’t even have to use a pillow . It’s actually comfy with out it
                      by
                        • Recommended
                        10 found this review helpful
                        Love this so much
                        I was worried about buying this bc of negative reviews. Many said it was too soft. I like soft so decided to try it on sale for 95bucks. I got the 4inch queen. It puffed up within a few hours but waited about 12 before using it. We did put a quilted matress protector over it and it is on a nice pillow top matress. I am 5'9" 214lbs my partner is 5'1 135lbs. We have slept on it for 4 nights . We find it soft but still enough firmness to not sink much. We do not sink to the bottom or very far in at all like some reviews say. You sink a little but not much. I have had 2 spinal surgeries and a leg surgery (age 38) and just after a few nights my hips/legs and back feel so much looser and I am having less nerve pain!! So if u want a very soft bed that conforms to you like being on a cloud this is the foam for you! I am physically limited but still able. Maybe if someone was very heavy or elderly/ very physically limited they may have a different experience than us. But so far we love it and highly recommend. Barely any smell and people complain about heat but in my experience all memory foam it hot... I dont think this one is any different than others I had and I like to be warm at night. So much better than the egg crate kinds!!!! I recommend and did not get anything for writing this review.
                        by
                          • Recommended
                          10 found this review helpful
                          Showing 1-30 of 3,678 reviews

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