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Customer Reviews for MOEN Banbury 1-Spray Single Handle Shower Faucet 1.75 GPM in Spot Resist Brushed Nickel (Valve Included)

Internet #305499895

Model #82912srn

Store SKU #243292

  • Includes required valve for installation
  • Spot Resist finish resists fingerprints and water spots
  • Adjustable temperature limit to control hot water

Customer Reviews

  • 4.2
    out of 387 reviews
  • 76% recommend this product
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Showing 1-30 of 387 reviews
Cracked
I bought this in 2022 and the shower head has cracked. Not just a little, but it is totally unusable. Just happened the other day. Shouldn't happen after 2 years and $139.00.
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Response from Moen Plus SupportFeb 7, 2024
Hello SharonS and thank you for your feedback on Home Depot website. We are sorry to hear that the showerhead for your Moen Banbury 1-Spray Single Handle Shower Faucet 1.75 GPM in Spot Resist Brushed Nickel (Valve Included) has cracked for after two years. What you experienced is not consistent with the quality we strive to provide. As the original purchaser of the Moen Banbury shower, you can contact Moen directly under the product’s Lifetime Limited Warranty. We would be happy to help you and show you we stand by our products. Please feel free to call us at 1-800-289-6636. Our business hours are 8:00 a.m.-7:00 p.m. Eastern Time Monday through Friday. Moen
    1 found this review helpful
    I’ve always trusted Moen
    I just had a walk-in shower installed in my bathroom. I have been dreaming about this for the past two years and my contractor and I selected Moen for the shower fixture. It performs exactly as I have expected and I haven’t had any problems whatsoever. The handle is very efficient And makes me wish it. I would’ve had something like this a lot sooner.
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      • Recommended
      The showerhead was easy to assemble, and seem to be...
      The showerhead was easy to assemble, and seem to be well made. I’m glad we chose to go with the Mowing plumbing accessories.
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      • Verified Purchase
      Looks very nice, I'm happy with the purchase. I had a problem unrelated to the product, and was ...
      Looks very nice, I'm happy with the purchase. I had a problem unrelated to the product, and was able to contact Moen customer service and they sent me a replacement part free of chart - great customer service! Again, it was not due to a defective product (contractor error). I would recommend and buy again.
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      • Verified Purchase
      • Recommended
      1 found this review helpful
      Sleek design
      Bought a couple of the banbury shower units and they work well.
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        Valve leaked through from the moment it was installed. Constant dripping through the shower head....
        Valve leaked through from the moment it was installed. Constant dripping through the shower head. I’m just glad I was able to catch the problem and replace it before I closed the wall. Install was very easy and looked nice. Maybe I just got a bad one, but for the price I paid I expected better quality.
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        Response from MoenMay 14, 2019
        Hello Flanker and thank you for the feedback you posted on the Home Depot website. We sincerely regret the leak you experienced with your Moen Banbury Single-Handle 1-Spray 1.75 GPM Shower Faucet with Valve in Spot Resist Brushed Nickel (Valve Included). The Banbury model has been thoughtfully designed, manufactured under strict quality guidelines and is backed by our lifetime limited warranty. A shutoff leak commonly indicates that the cartridge is damaged and needs to be replaced. The issue you have described is not consistent with the quality Moen expects from our products. Should you require replacement parts or warranty assistance, please call us at 1-800-289-6636. We are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.
          1 found this review helpful
          simple and effective
          simple and effective
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          • Verified Purchase
          • Recommended
          Piece of crap. Do not buy this particular one. After installation it was leaking my plumber had t...
          Piece of crap. Do not buy this particular one. After installation it was leaking my plumber had to change the valve it cost me double the price.
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          Response from MoenJan 2, 2019
          Hello BigRigBobo and thank you for the feedback you posted on the Home Depot website. We are sorry to hear of the difficulty you have experienced with your Moen Banbury Single Handle Shower Faucet with Valve. As the original purchaser of this shower unit you can contact Moen directly under the product’s lifetime limited warranty. We would be happy to work with you to find a satisfactory warranty resolution. Please call us at 1-800-289-6636; we are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.
          • Verified Purchase
          5 found this review helpful
          It's nice looking but I was shocked to fine out that it was plastic but after looking closer at o...
          It's nice looking but I was shocked to fine out that it was plastic but after looking closer at other models I guess all of them are that way now. I did notice the shower head pipe had scratches on it. If it was metal that wouldn't of happened. It's a shame for the amount of money it cost that it's plastic. I'm sure the company is doing well.
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          • Verified Purchase
          • Recommended
          5 found this review helpful
          A PERFECT addition to the new bathroom remodel!
          Moen was the only brand that offered an array of items for the new bathroom that fit the style of the user. Sleek, clean and easy to wipe up, this fixture is the PERFECT addition to the new basement bath remodel. BRAVA Moen!
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            • Recommended
            good but could be better
            I've used the Banbury now for a year since we remodeled our bathroom and I am very happy with it. The only issue that I have is that the cartridge in the faucet started to leak and needed replacement. In addition, one of the plastic pieces that is part of the faucet was visibly cracked. I replaced that also. I think for the amount of design and aesthetic efforts that MOEN puts into its products, that same effort should also apply in its engineering and manufacturing. I don't think that is the case. The parts should have been made with metal to prevent erosion in such a short time. Thankfully, I learned that the parts are covered under a lifetime warranty so hopefully this will not cost me much. I'll have to wait and see.
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              • Recommended
              Moen is the BOMB!
              I have Moen Spot Resist Faucets in my Kitchen and Bathroom sink so I decided to finish off my newly remodeled shower with Spot Resist as well. They match my Brush Nickel Shower door frame, mirror and other fixtures. The Posit-Temp feature is also a Bonus you won't find on other shower fixtures. Great features at a reasonable price.....Keep up the Great Work.
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                • Recommended
                Always my go to
                As I accomplish multiple bath and kitchen renovations, my go to choice is Moen. Besides meeting my styles, it is a high quality product. If there is any minor issue, they have tremendous customer service. After dealing with terrible customer service with another popular brand (AS)..I will always recommend Moen!
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                  • Recommended
                  Matched well with shower head. Easy install
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                  • Verified Purchase
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                  • Verified Purchase
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                  • Verified Purchase
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                  • Verified Purchase
                  It does the job, happy with purchase.
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                  • Verified Purchase
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                  • Verified Purchase
                  Bathroom love affair!
                  This color and style of fixtures are a perfect match for our new bathroom up grade.
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                    • Recommended
                    INSTALLED BY PROFESSIONALS LOVELY FINISH DOESN'T SHOW HARD WATER SPOTS
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                    • Verified Purchase
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                    • Verified Purchase
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                    • Verified Purchase
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                    • Verified Purchase
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                    • Verified Purchase
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                    • Verified Purchase
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                    • Verified Purchase
                    Just completed installing in shower. Functions perfectly. Can’t rate longevity but initial impression is positive
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                    • Verified Purchase
                    Haven’t assemble this one yet, but we have the same set in another bathroom and love it.
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                    • Verified Purchase
                    The spray head is to small and hardly covers your body. The restrictor is built in and can’t be removed. I am going to buy a larger spray head and one with a greater gpm.
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                    Response from Moen Plus SupportFeb 2, 2024
                    Hello Rhonda and thank you for your feedback on Home Depot website. The Moen Banbury 1-Spray Single Handle Shower Faucet 1.75 GPM in Spot Resist Brushed Nickel (Valve Included) has a water saving maximum flow rate of 1.75 gallons per minute at 80 PSI. The U.S. Energy Policy Act restricts the maximum flow rate of plumbing products and the removal of flow control devices. All Moen Products comply with the Federal Law. Should you require any warranty or pre-purchase assistance, please feel free to call us at 1-800-289-6636. Our business hours are 8:00 a.m.-7:00 p.m. Eastern Time Monday through Friday. Moen
                    • Verified Purchase
                    Showing 1-30 of 387 reviews

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                    Flow rate (gallons per minute)

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                    Features

                    Pressure Balance, Self-cleaning Nozzles

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                    Easy to Install, Flexible, High Pressure

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                    Number of Spray Patterns

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