Product was exactly as advertised and installed as expected. Hardware for both drywall and stud ...
Product was exactly as advertised and installed as expected. Hardware for both drywall and stud installation was included. Product quality was high as you would expect.
My only issue with this product is the mounting method; You mount a plate to the wall then attach the ring to the plate. It seems to work fine, but there are always issues with a secure installation with this method. All brands seem to do this now. I wish a drill-through with covering cap option was available, but that is not the design currently favored by most manufacturers.
by
Verified Purchase
Recommended
Feb 3, 2020
Bought this set and another Darcy set with matching faucet and we are happy with the quality of t...
Bought this set and another Darcy set with matching faucet and we are happy with the quality of the faucet and hardware. Love the spot resist brushed nickel! Installation of the faucet was fairly simple and straight forward.
The reason for the 2 star rating is because the drain assembly provided with this faucet is garbage. The pivot rod is way too short to attach the clevis strap in such a way to allow the drain stopper to operate properly. I bought a new drain assembly (for both faucets) with a longer pivot rod to allow for proper function.
Also, we bought 2 matching faucets, but received 2 different drain assemblies. They were different colors, different sizes, the sink flange and pop-up were different and did not match and even the brushed nickel finish was different. This is another reason why I had to buy new drain assemblies. Cost me an extra $25 which I should not have had to spend.
by
Response from MoenFeb 7, 2020
Hello Adam and thank you for the feedback you posted on the Home Depot website for the Moen Darcy 8 in. Widespread 2-Handle Bathroom Faucet with 4-Piece 24 in. Bath Hardware Set in Spot Resist Brushed Nickel. The issue described in your review would have been best handled under Moen’s Lifetime Limited warranty. We would have been delighted to troubleshoot the issue and present you with warranty options to quickly resolve the matter. Should you require any warranty or pre-purchase assistance, please feel free to call us at 800-289-6636. Our business hours are 8:00 a.m.-7:00 p.m. Eastern Time Monday through Friday.
Recommended
5 found this review helpful
Feb 3, 2020
Bought this set and another Darcy set with matching faucet for our bathroom remodel and we are ha...
Bought this set and another Darcy set with matching faucet for our bathroom remodel and we are happy with the quality of the faucet and hardware. Love the spot resist brushed nickel! Installation of the faucet was fairly simple and straight forward.
The reason for the 2 star rating is because the drain assembly provided with this faucet is garbage. The pivot rod is way too short to attach the clevis strap in such a way to allow the drain stopper to operate properly. I bought a new drain assembly (for both faucets) with a longer pivot rod to allow for proper function.
Also, we bought 2 matching faucets, but received 2 different drain assemblies. They were different colors, different sizes, the sink flange and pop-up were different and did not match and even the brushed nickel finish was different. This is another reason why I had to buy new drain assemblies. Cost me an extra $25 which I should not have had to spend.
by
Response from MoenFeb 7, 2020
Hello Adam and thank you for the feedback you posted on the Home Depot website for the Moen Darcy 8 in. Widespread 2-Handle Bathroom Faucet with 4-Piece 24 in. Bath Hardware Set in Spot Resist Brushed Nickel. The issue described in your review would have been best handled under Moen’s Lifetime Limited warranty. We would have been delighted to troubleshoot the issue and present you with warranty options to quickly resolve the matter. Should you require any warranty or pre-purchase assistance, please feel free to call us at 800-289-6636. Our business hours are 8:00 a.m.-7:00 p.m. Eastern Time Monday through Friday.
Recommended
2 found this review helpful
Dec 31, 2019
Moen made installing the ring really simple. The only issues I had was that the screws that came ...
Moen made installing the ring really simple. The only issues I had was that the screws that came with it don't do so well in wood. They kept stripping. I had to use my own screws. Otherwise, a nice product.
by
Verified Purchase
Recommended
Dec 17, 2019
Very sturdy, nice finish, extremely easy to install. It goes very nicely with the Darcy faucet. ...
Very sturdy, nice finish, extremely easy to install. It goes very nicely with the Darcy faucet.
(For whatever reason, I can't edit my nickname on this review. "Disappointed" was from a previous review.)
by
Verified Purchase
Recommended
Aug 14, 2019
Easy to install and has the markers on the product to mark the wall as to where to drill. Looks g...
Easy to install and has the markers on the product to mark the wall as to where to drill. Looks great.
by
Verified Purchase
Recommended
Feb 5, 2019
The Darcy series is amazing. Love the brushed nickel finish. Would recommend for any bathroom rem...
The Darcy series is amazing. Love the brushed nickel finish. Would recommend for any bathroom remodel or update.
by
Verified Purchase
Recommended
Jun 6, 2017
Press and Mark is the best
This is my second product utilizing press and mark. The ease of installation makes this a truly superior product. It tool me longer to get the tools than to put this up. Less three minutes I believe. it comes with all the hard ware needed to attach to everything except maybe metal. It looks good. It is sturdy and will be around long after the house wears out. It the product / hardware comes in the finish we need and has press and mark, I will get nothing else. Only minimum skill level required.
The Moen Press and Mark Towel Ring is installed by attaching a metal mounting plate to wallboard or wood and then placing the towel ring post over the mounting plate with the top angled in to get the small tab behind the top of the post behind the mounting plate. A small set screw in the bottom of the post is then tightened to hold the post onto the mounting plate.
The “Press and Mark” in the product name refers to a small plastic device covered by a cap. The device is used to mark the placement of two screws which attach the mounting plate. The cap is removed and the post, with the set screw hole at the bottom, is pressed where you want it installed. Two holes are then drilled at these marks using either 1/16” (for wood) or 5/16” (for wallboard) inch drill bits.
I installed the towel ring satisfactorily, but as a DIY I ran into a couple of issues causing the installation to take longer than expected.
• The post is round so it is difficult to truly align the screw marks on a vertical line without any deviation to right or left. Total accuracy is not necessary, but too much deviation will be noticeable as the arm will not be at noon.
• I only got the top screw hole position marked – worrying about the alignment I failed to notice I had not pressed the bottom of the post firmly against the cabinet. Various problems with marking may be fairly common as Moen offers a way to activate more ink in the little pads to redo the marks. I was not comfortable with just getting one drop of alcohol on the pad so I used the ink pad cover to mark how far below the top hole I should place the bottom hole. I used a level to check my marks vertical alignment before starting to drill. Afterward I decided it would have been batter to attach the mounting plate at the top hole and drill in the bottom hole to position the second screw.
• I think the wood screw holes could be drilled with a bit a little larger than 1/16” as I found it difficult to screw the two screws into the drilled holes. My cabinet side wall appears to be MDF rather than wood which may be why the holes seemed too tight.
The instructions included with the towel ring are excellent and include 18 direction illustrations, many with one or more detailed insets. The instructions are in English, Spanish and French, listed in that order under each illustration. There are several additional illustrations for the parts list and the tools. The towel ring package includes the mounting plate, screws, dry wall anchors and a tiny hex wrench to loosen and tighten the set screw.
You will need a drill and a screw driver. If installing on dry wall, you will need a hammer or some kind of tapping device to insert the dry wall anchors.
I am very pleased with the installed towel ring – it looks great and I have wanted one in the laundry room for many years. The brushed nickel finish is very attractive. The towel ring lives up to the Moen reputation for quality products.
It seems we never have enough hanging space for the towels we use, so I ordered this towel ring from Home Depot. It has a nice brushed nickel finish and looks nice installed on the wall by the bathroom vanity. The press-mark feature is simply a marking tool to make it easier to mark your holes prior to drilling/screwing. Installation was easy and we are very happy with the installed towel ring.
Loved the easy marking system so you aren’t guessing where...
Loved the easy marking system so you aren’t guessing where to drill. They also match all the other brushed nickel pieces & look great!
by
Verified Purchase
Mar 22, 2023
All went well
according to plan...
All went well
according to plan
by
Verified Purchase
Mar 12, 2023
Parts Rust within 6 Months and NO Help from Moen
The drain started rusting within 6 months and NO we did not use abrasive cleaners! So I phoned Moen about a replacement part. The recording says due to call volume, they can call me back. No thanks, I have time now, I will wait. Oh, but guess what? The only other option is to HANG UP. Hilarious! This is taking care of the customer or Moen avoiding issues? The call back came after 3 days, and ... they put me on hold. After 15 minutes, I hung up. Goodbye Moen!
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Response from Moen Plus SupportMar 16, 2023
Hello FormerCustomer and thank you for the feedback you posted on the Home Depot website. We are very sorry to hear of the issue you experienced with your Moen Darcy 8 in. Widespread 2-Handle High-Arc Bathroom Faucet with Towel Ring in Spot Resist Brushed Nickel. What you experienced is not consistent with the quality we strive to provide. We apologize for the difficulty you experienced with your attempts to contact our warranty center and it is not the service we strive to provide. Our product specialists are available for pre-purchase, installation and warranty assistance. We would appreciate another opportunity to show you we stand behind our products, services and warranty. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time. You can also visit our website and use our “Contact Us” option to request replacement parts.
Dec 7, 2022
Super easy to install and looks amazing!...
Super easy to install and looks amazing!
by
Verified Purchase
Sep 8, 2022
Great quality, installed in our remodeled bathroom and looks very...
Great quality, installed in our remodeled bathroom and looks very nice.
by
Verified Purchase
Aug 6, 2022
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Apr 5, 2022
by
Verified Purchase
Apr 1, 2022
by
Verified Purchase
Nov 3, 2021
by
Oct 7, 2021
Sturdy and attractive....
Sturdy and attractive.
by
Oct 6, 2021
Easy to install and looks terrific in our newly remodeled...
Easy to install and looks terrific in our newly remodeled vath
by
Oct 6, 2021
by
Jul 10, 2021
Great matched brush nickel accessory...
Great matched brush nickel accessory
by
Verified Purchase
Jun 11, 2021
Looks great with smooth lines and nice satin finish. Easy...
Looks great with smooth lines and nice satin finish. Easy to install.