Customer Reviews for MOEN Gibson 8 in. Widespread 2-Handle High-Arc Bathroom Faucet Trim Kit in Chrome (Valve Not Included)

Hello HomeDepotCustomer and thank you for the feedback you posted on the Home Depot website regarding the Moen Gibson 8 inch Widespread 2 Handle High Arc Bathroom Faucet Trim Kit. We are sorry to hear of the confusion on what comes with this kit. The rough in valve body is sold separately as sometimes the consumer will only need to update the trim. Our Product Specialists are available for further technical/warranty assistance. We can be reached at 1-800-289-6636 Monday through Friday from 9:00 am – 5:30 pm Eastern Time.

Hello HomeDepotCustomer and thank you for the feedback you posted on the Home Depot website regarding the Moen Gibson 8 in Widespread 2-Handle High Arc Bathroom Faucet. Our Product Specialists are available for technical/warranty assistance if ever needed in the future. We can be reached at 1-800-289-6636 Monday through Friday from 9:00 am – 5:30 pm Eastern Time.

Hello HomeDepotCustomer and thank you for the rating you posted on the Home Depot website for the Moen Gibson 8 in. Widespread 2-Handle High-Arc Bathroom Faucet in Chrome (Valve Not Included). We are sorry that this Moen product did not meet your expectations. The Moen Gibson 8 in. Widespread 2-Handle High-Arc Bathroom Faucet in Chrome (Valve Not Included) has been thoughtfully designed, manufactured under strict quality guidelines and is backed by our lifetime limited warranty to the original product purchaser. Should you require installation, technical or warranty assistance you can call us at 1-800-289-6636. We are currently available Monday through Friday from 9:00 am – 5:30 pm Eastern Time.

Hello Kourtney and thank you for your feedback on the Home Depot website. We are sorry to hear you were missing parts for your Moen Gibson 8 in. Widespread 2-Handle High-Arc Bathroom Faucet in Chrome (Valve Sold Separately). The issues described in your review would have been best handled under Moen’s Lifetime Limited warranty. We would have been delighted to troubleshoot the issues and present you with warranty options to quickly resolve the matter. The Moen Gibson trim does require a 9000 valve for installation, which is sold separately. Should you require any warranty or pre-purchase assistance, please call us at 1-800-289-6636. We are available Monday through Friday from 9:00 am – 5:30 pm Eastern Time.