Hello ja and thank you for the feedback you posted on the Home Depot website. We are sorry to hear that the Moen HydroEnergetix 8-Spray Patterns with 1.75 GPM 4.75 in. Single Wall Mount Fixed Shower Head in Spot Resist Brushed Nickel did not meet your expectations. Please ensure the 200W0SRN is installed directly onto the shower arm without thread seal tape. The product may have residual water that can take several minutes to drain out. Your Moen 200W0SRN has been thoughtfully designed, manufactured under strict quality guidelines, and will provide you with years of dependable service. Moen is always working to improve our products to provide economical and beautiful design options for our customers. Our product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 8:00 am - 7:00 pm (EST).