Hello Ronald and thank you for the feedback you posted on the Home Depot website. We are sorry to hear that the Moen Voss 24 in. Towel Bar in Oil Rubbed Bronze did not meet your complete expectations. Rest assured that our Limited Lifetime Warranty and the highest quality components available, are selected to meet the qualifications of our products and to provide peace of mind. Should you require any warranty assistance, please feel free to call us at 1-800-289-6636. Our business hours are 8:00 a.m.-7:00 p.m. Eastern Time Monday through Friday.